Journal of Strategic Information Systems最新文献_第5页

Liminal digital transformation in public sector: The case of UK policing 公共部门的边缘数字化转型：英国警务案例

IF 8.7 2区管理学

Journal of Strategic Information Systems Pub Date : 2024-08-17 DOI: 10.1016/j.jsis.2024.101851

Emma Gritt , Emma Forsgren , Krsto Pandza

{"title":"Liminal digital transformation in public sector: The case of UK policing","authors":"Emma Gritt , Emma Forsgren , Krsto Pandza","doi":"10.1016/j.jsis.2024.101851","DOIUrl":"10.1016/j.jsis.2024.101851","url":null,"abstract":"<div><p>For many public sector organisations, digital transformation is a strategic priority. However, there is limited understanding of how everyday practices shape such large-scale transformation. To address this, we adopt a strategy-as-practice approach to capture the ‘doings’ of strategy on the ground and the role this plays in large-scale transformation. We conducted an in-depth interpretive case study on UK policing and collected rich data from multiple sources. This is an important context as the police face increasing demands to deliver digital transformation while maintaining a high level of service to protect the public. Our findings reveal that public sector organisations like the police find themselves in a state of liminal digital transformation. We conceptualise this liminality as <em>incomplete</em>, <em>contested,</em> and <em>localised</em>, due to the specific conditions in the strategy practices: openness of strategy, ambiguity in rules and norms, and interdependencies across organisational boundaries. We theorise this relationship in a model of ‘liminal digital transformation’ and propose a set of propositions. By doing so, our research introduces a novel perspective on digital transformation in the public sector and how it is shaped by everyday strategising practices.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 3","pages":"Article 101851"},"PeriodicalIF":8.7,"publicationDate":"2024-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141998074","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Government-Led digital transformation in FinTech ecosystems 政府主导的金融科技生态系统数字化转型

IF 8.7 2区管理学

Journal of Strategic Information Systems Pub Date : 2024-08-01 DOI: 10.1016/j.jsis.2024.101849

P.K Senyo , Stan Karanasios , Elikplimi Komla Agbloyor , Jyoti Choudrie

{"title":"Government-Led digital transformation in FinTech ecosystems","authors":"P.K Senyo , Stan Karanasios , Elikplimi Komla Agbloyor , Jyoti Choudrie","doi":"10.1016/j.jsis.2024.101849","DOIUrl":"10.1016/j.jsis.2024.101849","url":null,"abstract":"<div><p>In this paper, we report on a qualitative exploratory case study of a national-level government-led digital transformation. We depart from most studies on government digital transformation that largely focus on improving existing services, bureaucratic processes, or adopting emerging digital technologies. Instead, we analyze the process of a government-led digital transformation aimed at addressing significant institutional voids within a resource-constrained context. Drawing from 60 interviews with stakeholders in the Ghanaian FinTech ecosystem, we theorize the concept of digital branching strategy as an alternative lens to envisage government-led digital transformation that considers the resource-constrained context and characteristics of governments. Our findings show that governments, especially those in resource-constrained contexts pursue digital transformation through exploring frugal innovations and leveraging established resources, structures, and relationships within an ecosystem. We subsequently develop a process model to explain the mechanisms of a national-level government-led digital transformation. Based on the findings and the model, our study offers critical insights to re-imagine government-led digital transformation in resource-constrained contexts by demonstrating how pursuing a digital branching strategy leads to planned and emergent outcomes because of the generative nature of the transformation.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 3","pages":"Article 101849"},"PeriodicalIF":8.7,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868724000313/pdfft?md5=62957a94d3a73c08c0e62ec536e88d82&pid=1-s2.0-S0963868724000313-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141891659","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Fusing domain knowledge with machine learning: A public sector perspective 将领域知识与机器学习相结合：公共部门视角

IF 8.7 2区管理学

Journal of Strategic Information Systems Pub Date : 2024-07-13 DOI: 10.1016/j.jsis.2024.101848

Leif Sundberg, Jonny Holmström

{"title":"Fusing domain knowledge with machine learning: A public sector perspective","authors":"Leif Sundberg, Jonny Holmström","doi":"10.1016/j.jsis.2024.101848","DOIUrl":"https://doi.org/10.1016/j.jsis.2024.101848","url":null,"abstract":"<div><p>Machine learning (ML) offers widely-recognized, but complex, opportunities for both public and private sector organizations to generate value from data. A key requirement is that organizations must find ways to develop new knowledge by merging crucial ‘domain knowledge’ of experts in relevant fields with ‘machine knowledge’, i.e., data that can be used to inform predictive models. In this paper, we argue that understanding the process of generating such knowledge is essential to strategically develop ML. In efforts to contribute to such understanding, we examine the generation of new knowledge from domain knowledge through ML via an exploratory study of two cases in the Swedish public sector. The findings reveal the roles of three mechanisms – dubbed consolidation, algorithmic mediation, and naturalization – in tying domain knowledge to machine knowledge. The study contributes a theory of knowledge production related to organizational use of ML, with important implications for its strategic governance, particularly in the public sector.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 3","pages":"Article 101848"},"PeriodicalIF":8.7,"publicationDate":"2024-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868724000301/pdfft?md5=4e0ed2aa493bfb9ab34d2262a8d94cbf&pid=1-s2.0-S0963868724000301-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141605779","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Fostering humanistic algorithmic management: A process of enacting human-algorithm complementarity 促进人性化算法管理：实现人机互补的过程

IF 7 2区管理学

Journal of Strategic Information Systems Pub Date : 2024-06-01 DOI: 10.1016/j.jsis.2024.101838

Tingru Cui , Barney Tan , Yunfei Shi

{"title":"Fostering humanistic algorithmic management: A process of enacting human-algorithm complementarity","authors":"Tingru Cui , Barney Tan , Yunfei Shi","doi":"10.1016/j.jsis.2024.101838","DOIUrl":"https://doi.org/10.1016/j.jsis.2024.101838","url":null,"abstract":"<div><p>Unlike traditional employer-employee relationships, contemporary digital platforms use algorithms to control and regulate the crowd workforce. Although prior research has expressed concerns over dehumanization stemming from algorithmic management, limited scholarly attention has been dedicated to exploring how human management can complement algorithmic approaches to address these concerns. Leveraging a case study of an on-demand food delivery platform during the COVID-19 pandemic, we developed a process theoretical model that uncovers several drivers and mechanisms essential for the transition from mechanistic algorithmic management to humanistic algorithmic management. This model elucidates the dynamic substitution and complementarity of human and algorithmic management through four key mechanisms: replacing and dampening, compensating, enabling, and synergizing. It also delineates effective humanistic management actions in scenarios in which algorithmic decisions are insufficient, which contributes to both performance and humanistic outcomes. In the realm of contemporary crowd workforce management, where digital platforms employ algorithms, this research sheds light on the unique and timely insights into the role of human managers in enhancing the strategic and humanistic values of algorithmic technology.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 2","pages":"Article 101838"},"PeriodicalIF":7.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868724000209/pdfft?md5=bb7f4e59673975bd53498f6284ca3a17&pid=1-s2.0-S0963868724000209-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141241435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Crowdsourcing for innovation: Effects of idea content and competition intensity on idea success 众包创新：创意内容和竞争强度对创意成功的影响

IF 7 2区管理学

Journal of Strategic Information Systems Pub Date : 2024-06-01 DOI: 10.1016/j.jsis.2024.101839

Tingru Cui , Libo Liu , Huaihui Cheng , Shanton Chang , Yuanyue Feng

{"title":"Crowdsourcing for innovation: Effects of idea content and competition intensity on idea success","authors":"Tingru Cui , Libo Liu , Huaihui Cheng , Shanton Chang , Yuanyue Feng","doi":"10.1016/j.jsis.2024.101839","DOIUrl":"https://doi.org/10.1016/j.jsis.2024.101839","url":null,"abstract":"<div><p>While crowdsourcing idea contests have the potential to harness widely distributed knowledge, the quantity of ideas and the complexity involved in idea assessment create a great effort and challenge for organizations. Drawing on tournament theory and the knowledge recombination perspective, this study proposes a model that can assist organizations in efficiently processing crowdsourced ideas by exploring two aspects: the idea content and the contest competition intensity. Analyzing a rich dataset of 16,057 ideas submitted in 61 socio-economic crowdsourcing idea contests, we find that successful ideas are more likely to stem from more distinctive knowledge while ideas that combine diverse knowledge from a broad set of topics are less likely to be successful in the idea contest. Furthermore, competition intensity weakens the positive relationship between idea distinctiveness and success, while it does not influence idea diversity. This study contributes to the growing crowdsourcing literature and offers practical guidance for crowdsourcing intermediaries and organizations.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 2","pages":"Article 101839"},"PeriodicalIF":7.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868724000210/pdfft?md5=4ab4de9103782c73044832a6d4f76dbc&pid=1-s2.0-S0963868724000210-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141250028","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Welcome to the second issue of Volume 33 of the Journal of Strategic Information Systems 欢迎阅读《战略信息系统期刊》第 33 卷第二期

IF 7 2区管理学

Journal of Strategic Information Systems Pub Date : 2024-06-01 DOI: 10.1016/j.jsis.2024.101840

Yolande E. Chan

引用次数: 0

A relational view of how social capital contributes to effective digital transformation outcomes 从关系角度看社会资本如何促进有效的数字化转型成果

IF 7 2区管理学

Journal of Strategic Information Systems Pub Date : 2024-05-22 DOI: 10.1016/j.jsis.2024.101837

Mohsin Malik , Amir Andargoli , Roberto Chavez Clavijo , Patrick Mikalef

{"title":"A relational view of how social capital contributes to effective digital transformation outcomes","authors":"Mohsin Malik , Amir Andargoli , Roberto Chavez Clavijo , Patrick Mikalef","doi":"10.1016/j.jsis.2024.101837","DOIUrl":"https://doi.org/10.1016/j.jsis.2024.101837","url":null,"abstract":"<div><p>The specifics of why and how network relationships influence digital transformations have not yet been fully understood. We address this gap by drawing on the relational view of organisations to conceptualise network relationships as the source of requisite external non-generic complementarities for the development of dynamic capabilities (absorptive capacity, integration effort and big data analytics) essential for effective digital transformation outcomes. We follow a positivist research design to test the proposed hypotheses by collecting survey responses from informants from 183 Australian healthcare organisations. The statistical findings indicate that social capital affects the digital transformation outcomes through full individual mediations of absorptive capacity (0.13*), integration effort (0.13*) and big data analytics capability (0.05*) and a full serial mediation (0.01*). This empirical evidence provides two significant advancements to both theory and practice: a) by linking development of dynamic capabilities required for digital transformations to external non-generic complementarities embedded in network relationships; and b) by delineating specific pathways through which the dynamic capabilities of absorptive capacity, integration effort and big data analytics influence digital transformation outcomes.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 2","pages":"Article 101837"},"PeriodicalIF":7.0,"publicationDate":"2024-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868724000192/pdfft?md5=be81a297bd3221da660b562dea1457fb&pid=1-s2.0-S0963868724000192-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141083394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Empowering rural micro-entrepreneurs through technoficing: A process model for mobilizing and developing indigenous knowledge 通过技术服务增强农村微型企业家的能力：调动和开发本土知识的过程模式

IF 7 2区管理学

Journal of Strategic Information Systems Pub Date : 2024-04-13 DOI: 10.1016/j.jsis.2024.101836

Rishikesan Parthiban , Ruonan Sun , Israr Qureshi , Somprakash Bandyopadhyay

{"title":"Empowering rural micro-entrepreneurs through technoficing: A process model for mobilizing and developing indigenous knowledge","authors":"Rishikesan Parthiban , Ruonan Sun , Israr Qureshi , Somprakash Bandyopadhyay","doi":"10.1016/j.jsis.2024.101836","DOIUrl":"https://doi.org/10.1016/j.jsis.2024.101836","url":null,"abstract":"<div><p>The micro-entrepreneurship sector, as the second-largest employment generator in rural areas, plays a crucial role in alleviating poverty. This study explores how social enterprises can assist rural micro-entrepreneurs in mobilizing and leveraging indigenous knowledge to align production with demand. We propose technoficing as a strategic approach to rural micro-entrepreneurship. We conducted a case study of CommunityLink, a social enterprise implementing ICT-enabled practices to facilitate the growth of rural micro-entrepreneurship in India. Our findings reveal knowledge disconnections impeding the development of rural micro-entrepreneurship. Importantly, we propose a four-phase approach of technoficing – basic, internal, external, and offline-online – that can effectively mobilize and leverage indigenous knowledge for rural micro-entrepreneurs with minimal resource investment. We synthesize our findings into a comprehensive process model. Our research contributes to the discourse on ICT for development and the emerging academic dialogue on decoloniality by highlighting the significance of empowering local institutions and practices through the strategic use of off-the-shelf technologies. Practitioners and policymakers can leverage our findings to propel indigenous efforts toward rural development and improve rural livelihoods.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 2","pages":"Article 101836"},"PeriodicalIF":7.0,"publicationDate":"2024-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868724000180/pdfft?md5=5ce391359236f9fcdcea32dba3ed0ecf&pid=1-s2.0-S0963868724000180-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140551742","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital transformation requires digital resource primacy: Clarification and future research directions 数字化转型需要数字资源至上：澄清与未来研究方向

IF 7 2区管理学

Journal of Strategic Information Systems Pub Date : 2024-04-04 DOI: 10.1016/j.jsis.2024.101835

Gabriele Piccoli , Varun Grover , Joaquin Rodriguez

{"title":"Digital transformation requires digital resource primacy: Clarification and future research directions","authors":"Gabriele Piccoli , Varun Grover , Joaquin Rodriguez","doi":"10.1016/j.jsis.2024.101835","DOIUrl":"https://doi.org/10.1016/j.jsis.2024.101835","url":null,"abstract":"<div><p>Responding to recent calls, this essay offers a commentary on the framing and definition of organizational digital transformation. We focus on the unique ontology of digital transformation and delineate it from neighboring concepts.Our contention is that, despite its volume, current research remains unclear about how the <em>digital transformation</em> of organizations differs from their <em>IT-enabled transformation</em>. We advocate definitional precision to foster knowledge accumulation and to enable scholars to pursue important research questions that are unique to digital transformation.</p><p>Our perspective, grounded in the notion of digital resources, defines digital transformation as the metamorphosis of an IT-enabled organization into a digital organization – one with a specific digital architecture and design principles.A key departure from previous conceptualization is that we characterize digital transformation as a change <em>in</em> digital technology architecture rather than a change <em>from</em> digital technology use. Our paper achieves the following: describes the constructs underpinning this formulation, digital resources and digital organization; justifies their use; and describes what research directions the new perspective promotes. With sound definitions of key constructs, Information Systems scholars have the unprecedented opportunity to lead the way in digital “x” research, making our discipline the reference point for the burgeoning “digital research” literature in related business fields.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 2","pages":"Article 101835"},"PeriodicalIF":7.0,"publicationDate":"2024-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868724000179/pdfft?md5=f64b1faf48d78768a4c287527516aae0&pid=1-s2.0-S0963868724000179-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140345400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Toward a better digital future: Balancing the utopic and dystopic ramifications of digitalization 迈向更美好的数字化未来：平衡数字化带来的乌托邦式的影响和乌托邦式的后果

IF 7 2区管理学

Journal of Strategic Information Systems Pub Date : 2024-03-16 DOI: 10.1016/j.jsis.2024.101834

Sutirtha Chatterjee , Suprateek Sarker

引用次数: 0