A relational view of how social capital contributes to effective digital transformation outcomes

IF 8.7 2区管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS

Journal of Strategic Information Systems Pub Date : 2024-05-22 DOI:10.1016/j.jsis.2024.101837

Mohsin Malik , Amir Andargoli , Roberto Chavez Clavijo , Patrick Mikalef

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引用次数: 0

Abstract

The specifics of why and how network relationships influence digital transformations have not yet been fully understood. We address this gap by drawing on the relational view of organisations to conceptualise network relationships as the source of requisite external non-generic complementarities for the development of dynamic capabilities (absorptive capacity, integration effort and big data analytics) essential for effective digital transformation outcomes. We follow a positivist research design to test the proposed hypotheses by collecting survey responses from informants from 183 Australian healthcare organisations. The statistical findings indicate that social capital affects the digital transformation outcomes through full individual mediations of absorptive capacity (0.13*), integration effort (0.13*) and big data analytics capability (0.05*) and a full serial mediation (0.01*). This empirical evidence provides two significant advancements to both theory and practice: a) by linking development of dynamic capabilities required for digital transformations to external non-generic complementarities embedded in network relationships; and b) by delineating specific pathways through which the dynamic capabilities of absorptive capacity, integration effort and big data analytics influence digital transformation outcomes.

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从关系角度看社会资本如何促进有效的数字化转型成果

关于网络关系为何以及如何影响数字化转型的具体情况，人们尚未完全了解。为了填补这一空白，我们借鉴了组织的关系观，将网络关系概念化为发展动态能力（吸收能力、整合努力和大数据分析）所需的外部非通用互补性的来源，而动态能力对于有效的数字化转型成果至关重要。我们采用实证主义研究设计，通过收集来自 183 家澳大利亚医疗机构的调查问卷来验证所提出的假设。统计结果表明，社会资本通过吸收能力（0.13*）、整合努力（0.13*）和大数据分析能力（0.05*）的完全个体中介和完全序列中介（0.01*）影响数字化转型的结果。这一经验证据为理论和实践提供了两个重大进展：a) 将数字化转型所需的动态能力发展与网络关系中嵌入的外部非通用互补性联系起来；b) 划分了吸收能力、整合努力和大数据分析等动态能力影响数字化转型结果的具体途径。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Strategic Information Systems 工程技术-计算机：信息系统

CiteScore

17.40

自引率

4.30%

发文量

审稿时长

>12 weeks

期刊介绍： The Journal of Strategic Information Systems focuses on the strategic management, business and organizational issues associated with the introduction and utilization of information systems, and considers these issues in a global context. The emphasis is on the incorporation of IT into organizations'' strategic thinking, strategy alignment, organizational arrangements and management of change issues.