Journal of Strategic Information Systems最新文献

{"title":"The role of use for the business value of big data analytics","authors":"Yi-Ting Yeh ,&nbsp;Rebekah Eden ,&nbsp;Erwin Fielt ,&nbsp;Rehan Syed","doi":"10.1016/j.jsis.2025.101888","DOIUrl":"10.1016/j.jsis.2025.101888","url":null,"abstract":"<div><div>Big data analytics (BDA) has attracted significant attention from organisations who are seeking to leverage its analytical capabilities to enhance performance. Yet, most BDA investments fail to realise their expected value, indicating that the path for BDA value creation remains unclear; scholars call for a better understanding of the role of BDA use. Therefore, we seek to answer the research question: <em>How does the use of BDA impact business value?</em> We conducted a developmental literature review, resulting in the conceptualisation of the BDA-Use-Value (BDA-UV) framework. The framework consists of 10 constructs: BDA system capabilities, BDA use, BDA users and tasks, BDA organisational capabilities, complementary organisational resources, BDA learning, goal-oriented activities, intermediate outcomes, ultimate outcomes, and the internal and external environment. The framework also includes 10 propositions, which illuminate the relationships within the BDA value chain, BDA learning loop, and BDA context. This research contributes to theory by providing a consolidated view of disparate yet commensurate research streams (business value of IT and system use) and is critical in the BDA context where organisations are struggling to leverage BDA’s informating potential to derive value.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 2","pages":"Article 101888"},"PeriodicalIF":8.7,"publicationDate":"2025-02-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143379094","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Welcome to the first issue of Volume 34 of the Journal of Strategic Information Systems","authors":"Yolande E. Chan JSIS Editor-in-Chief","doi":"10.1016/j.jsis.2025.101887","DOIUrl":"10.1016/j.jsis.2025.101887","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 1","pages":"Article 101887"},"PeriodicalIF":8.7,"publicationDate":"2025-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143077715","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Responsible artificial intelligence governance: A review and research framework","authors":"Emmanouil Papagiannidis ,&nbsp;Patrick Mikalef ,&nbsp;Kieran Conboy","doi":"10.1016/j.jsis.2024.101885","DOIUrl":"10.1016/j.jsis.2024.101885","url":null,"abstract":"<div><div>The widespread and rapid diffusion of artificial intelligence (AI) into all types of organizational activities necessitates the ethical and responsible deployment of these technologies. Various national and international policies, regulations, and guidelines aim to address this issue, and several organizations have developed frameworks detailing the principles of responsible AI. Nevertheless, the understanding of how such principles can be operationalized in designing, executing, monitoring, and evaluating AI applications is limited. The literature is disparate and lacks cohesion, clarity, and, in some cases, depth. Subsequently, this scoping review aims to synthesize and critically reflect on the research on responsible AI. Based on this synthesis, we developed a conceptual framework for responsible AI governance (defined through structural, relational, and procedural practices), its antecedents, and its effects. The framework serves as the foundation for developing an agenda for future research and critically reflects on the notion of responsible AI governance.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 2","pages":"Article 101885"},"PeriodicalIF":8.7,"publicationDate":"2025-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142929486","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Unboxing maturity models: A set-theoretic perspective on e-Government configurations over time","authors":"F. Iannacci ,&nbsp;S. Karanasios ,&nbsp;G. Viscusi ,&nbsp;R. McManus ,&nbsp;C. Rupietta ,&nbsp;C.W. Tan","doi":"10.1016/j.jsis.2024.101874","DOIUrl":"10.1016/j.jsis.2024.101874","url":null,"abstract":"<div><div>This study conceptualizes e-Government maturity from the theoretical lens of strategic change. Drawing on a multiplicity of theories, it undertakes a fuzzy-set Qualitative Comparative Analysis of the drivers of e-Government maturity over the 2010–2020 decade. It bypasses partially conflicting findings about the contribution of human capital to high levels of e-Government maturity by showcasing instead two configurations of conditions where human capital investments become a non-trivial necessary condition over time. Theoretical, methodological, and practical implications are discussed by zooming in on the configurational patterns emerging over time and, by extension, refining the notion of ‘turning point’ discussed in the literature.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 1","pages":"Article 101874"},"PeriodicalIF":8.7,"publicationDate":"2024-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142745818","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Sustaining IT outsourcing performance during a systemic crisis: A configurational approach","authors":"Ilan Oshri ,&nbsp;Federica Angeli ,&nbsp;Julia Kotlarsky ,&nbsp;Jatinder S. Sidhu","doi":"10.1016/j.jsis.2024.101872","DOIUrl":"10.1016/j.jsis.2024.101872","url":null,"abstract":"<div><div>The COVID-19 pandemic set off a systemic crisis that spread rapidly across the globe in early 2020, significantly affecting the outsourcing industry. Information Technology (IT) vendors as well as client firms found it challenging to maintain their performance levels. The Information Systems (IS) outsourcing literature, notably, had little insight to offer to client firms about effective IT outsourcing strategies for a systemic crisis. However, the literature did discuss two distinct yet interconnected logics for understanding IT outsourcing performance in non-crisis contexts. Whereas one logic revolves around the possession of strong internal capabilities, the other centers on the externalization of services. Building on this work, we develop a conceptual model to guide a configurational analysis centering on the sustenance of IT outsourcing performance during a systemic crisis. Based on the findings emerging from a fuzzy-set qualitative comparative analysis (fsQCA) of 200 companies across 13 countries, we theorize six organizational logics that client firms can consider to sustain IT outsourcing performance. These logics entail different combinations or configurations of client-firms’ IT outsourcing characteristics and the characteristics of the crisis faced. As systemic crises can engender more or less intense uncertainty, thus affecting the strategic options available to decisions makers, we also use our findings to theorize organizational logics that can enable performance sustenance during low, medium, and high severity crises. We discuss our research’s contributions to the IS outsourcing literature as well as its practical implications.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 1","pages":"Article 101872"},"PeriodicalIF":8.7,"publicationDate":"2024-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142696478","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Do CEOs matter? Divergent impact of CEO power on digital and non-digital innovation","authors":"Inmyung Choi ,&nbsp;Min-Seok Pang","doi":"10.1016/j.jsis.2024.101875","DOIUrl":"10.1016/j.jsis.2024.101875","url":null,"abstract":"<div><div>Digital innovation is ubiquitous across a wide range of industries, blurring the boundary between traditional and technology industries. An increasing number of firms in traditional industries such as manufacturing, retail, or service now regard themselves as technology companies. In this study, drawing on corporate governance literature, we develop a theoretical framework for the relationship between CEO power and digital innovation. We posit that a more powerful CEO more effectively directs risky digital innovation, leads change management, and resolves conflicts within a firm’s digital and business sides. We find that a more powerful CEO can drive digital innovation to a greater extent. Interestingly, this relationship is weakened by a board of directors’ external social capital but strengthened by the board’s internal social capital. Surprisingly, CEO power is negatively associated with the firm’s non-digital innovation. Our research significantly contributes to the literature on strategic information systems (SIS) on multiple fronts and offers meaningful managerial insights for organizations aiming to innovate using digital technologies.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 1","pages":"Article 101875"},"PeriodicalIF":8.7,"publicationDate":"2024-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142657180","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A knowledge-centric model for government-orchestrated digital transformation among the microbusiness sector","authors":"Anuragini Shirish ,&nbsp;Shirish C. Srivastava ,&nbsp;Niki Panteli ,&nbsp;John O’Shanahan","doi":"10.1016/j.jsis.2024.101870","DOIUrl":"10.1016/j.jsis.2024.101870","url":null,"abstract":"<div><div>Most prior public sector digital transformation (DT) research has examined the role of digitalization in improving either the internal operational efficiency of the government or the quality of government service delivery to external stakeholders such as citizens and businesses. Although <em>policy-driven digitalization</em> of specific sectors is key for promoting public value, government’s role in orchestrating extra-government digitalization initiatives to create public value has not been sufficiently investigated. To address this perceptible void in the public sector DT literature, we study a government-led DT program designed to promote digitalization among microbusinesses (MB), a sector that has major economic and social implications. Given the significant role of technical and business knowledge in facilitating enterprise DT, we examine and theorize different <em>knowledge mechanisms</em> through which government policy initiatives can help foster MBs’ DT. Drawing on qualitative data from a series of structured interviews and focus groups with government agents, digital champions, and MB owner-managers involved in the implementation of a government-led DT program for MBs in Ireland, among the different DT stakeholders, we identify three knowledge pathways playing different knowledge-related roles and aiming to facilitate this transformation: top-down, bottom-up, and multidirectional. Each pathway comprises distinct practices. Collectively, the identified knowledge mechanisms in the DT program knowledge ecosystem foster social value creation for both MBs and government stakeholders, and therefore for the nation as a whole. Specifically, sustenance of the DT program is achieved through “initiation” and “instantiation” knowledge routes. Our findings offer theoretical contributions to the literatures on government-led digital transformations, effectiveness of government-led digital initiatives, and digital transformation in the MB sector. Our study also has significant implications for policy and practice.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 1","pages":"Article 101870"},"PeriodicalIF":8.7,"publicationDate":"2024-11-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142657179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A process model for design-oriented machine learning research in information systems","authors":"Hamed Zolbanin ,&nbsp;Benoit Aubert","doi":"10.1016/j.jsis.2024.101868","DOIUrl":"10.1016/j.jsis.2024.101868","url":null,"abstract":"<div><div>This paper proposes a process model for design-oriented machine learning (DS-ML) research in the area of information systems (IS). As DS-ML studies become more prevalent in addressing complex business and societal challenges, there is a need for a standardized framework to conduct, communicate, and evaluate such research. We integrate elements from the design science research (DSR) process model, action design research (ADR), and the Cross Industry Standard Process for Data Mining (CRISP-DM) to develop a comprehensive Machine Learning Process Model (MLPM) tailored for academic DS-ML studies. The MLPM outlines eight key phases, including: problem identification; objective formulation; data understanding; data preparation; design, development, and refinement; evaluation; reflection and learning; and communication. We discuss the unique aspects of each phase in the context of DS-ML research and highlight the iterative nature of the process. By providing this structured approach, we aim to enhance the rigor, transparency, and comparability of DS-ML studies in IS research. This model serves as a step towards establishing consistent standards for DS-ML research, facilitating its integration into mainstream IS literature, and unlocking new opportunities for innovation and impact in the field.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 1","pages":"Article 101868"},"PeriodicalIF":8.7,"publicationDate":"2024-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142554371","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A socio-cognitive perspective of knowledge integration in digital innovation networks","authors":"Stephen McCarthy ,&nbsp;Paidi O’Raghallaigh ,&nbsp;Carol Kelleher ,&nbsp;Frédéric Adam","doi":"10.1016/j.jsis.2024.101871","DOIUrl":"10.1016/j.jsis.2024.101871","url":null,"abstract":"<div><div>Digital innovation is a complex process in which actors seek to create new value pathways by combining digital resources in a layered modular architecture. While IS scholarship has a rich tradition of research on developing and implementing digital artefacts within intra-organisational contexts, our understanding of knowledge integration across distributed innovation networks is nascent and under-theorised. This is an important area of research given the rising importance of digital innovation networks and the challenges faced in integrating specialised knowledge, especially given the greater diversity, speed, reach, and scope made possible by digital technologies. Drawing on in-depth case study findings from a health IoT project involving multiple organisations and disciplines, we explore how knowledge is integrated across boundaries during the initiation stage of a digital innovation network. Our findings point to boundaries related to the digital platform’s organising vision, resource allocation, delivery roadmap, technical architecture, and intellectual property, to name but a few challenges. We then reveal five socio-cognitive modes of knowledge integration which actors strategically enact to cross syntactic, semantic, and pragmatic boundaries: <em>Signalling</em>, <em>Assembling</em>, <em>Contesting</em>, <em>Discounting</em>, and <em>Finalising</em>. The choice of mode depends on the perceived knowledge status (‘what they know’) and social status (‘who they are’) of network actors, which highlight the salience of both social <em>and</em> cognitive dependencies for knowledge integration. We further discuss the contribution of design objects for overcoming differences and distinctions between specialist actors in a digital innovation network.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 1","pages":"Article 101871"},"PeriodicalIF":8.7,"publicationDate":"2024-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142534991","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Is AI a strategic IS? Reflections and opportunities for research","authors":"Shan-Ling Pan ,&nbsp;Rohit Nishant ,&nbsp;Tuure Tuunanen ,&nbsp;Jyoti Choudrie","doi":"10.1016/j.jsis.2024.101866","DOIUrl":"10.1016/j.jsis.2024.101866","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 4","pages":"Article 101866"},"PeriodicalIF":8.7,"publicationDate":"2024-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142527311","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}