European Conference on Management, Leadership and Governance最新文献

{"title":"Mapping Knowledge Needs of Hospital Estates and Facilities Management Teams: Insights from a Delphi Study","authors":"Carl-Magnus Von Behr, Tim Minshall, John Clarkson","doi":"10.34190/ecmlg.19.1.1940","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1940","url":null,"abstract":"The role of Estates and Facilities Management (EFM) in the healthcare sector is often overlooked despite its crucial contribution to the efficient delivery of clinical services. This paper explores the knowledge needs of EFM professionals at different job levels within the National Health Service (NHS) in the UK. Using a modified Delphi-technique approach, we collected data from three rounds of online questionnaires with a total of 152 EFM professionals. With the use of content analysis and descriptive statistics, we identify the most commonly reported knowledge needs across different organisational levels. Hierarchical clustering heatmaps visualise these varying knowledge needs of different job roles and their priority levels, allowing for easy identification of target areas for professional development. We identify four key categories of knowledge areas, illustrating evolving needs as professionals progress in their careers. Within these areas, four trends emerged across various hierarchical levels. Firstly, a reliance on external Authorising Engineers (AEs) for Technical Expertise & Experience, Benchmarking & New Technologies, and Professional Development was evident, raising concerns about aligning organisational expectations with top management expertise. Secondly, the skills required for the sustainability and digitalisation agenda lack emphasis, highlighting a crucial gap between organisational strategy and practical focus. Collaborative Proficiency surfaced as important for Managers and Heads of EFM, underscoring the importance of interdisciplinary collaboration. However, at the Director of EFM level, there is a lower emphasis on networking and collaboration, which is in contrast to the current restructuring of the NHS towards Integrated Care Systems. Furthermore, the Directors of EFM have a strong focus on Financial Management skills, possibly influenced by the prevalent Board reporting structures. This focus, paired with the lack of focus on Technical Expertise & Experience and Benchmarking & New Technologies could influence the ability to secure funding for cutting-edge technologies while posing a large financial risk of relying on legacy systems. These findings underscore the need for targeted training programmes addressing these disparities and emphasise the importance of aligning organisational structures with evolving knowledge needs for effective healthcare EFM management. The research contributes to the understanding of knowledge management in organisational hierarchies and offers a framework applicable to other sectors and organisations. To enhance understanding, future studies could delve deeper into the identified trends, aiming to uncover the underlying causes and intricacies shaping the identified patterns.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"22 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348216","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Understanding the Motivation of Young Adults to Enlist and Pursue Military Leadership Studies to Become Professional Soldiers","authors":"Kristýna Binková, Eva Štěpánková","doi":"10.34190/ecmlg.19.1.1901","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1901","url":null,"abstract":"Since the beginning of 2005, conscription service in the Czech Republic ended, leading to the full professionalization of the Czech Armed Forces. Consequently, a career soldier system has been established. The purpose of this article is to identify the factors that motivated young adults, reflecting the specifics of the military profession, to join the army, as well as the factors that motivated them to apply to the Faculty of Military Leadership at the University of Defence for military studies. Data was collected through a semi-structured questionnaire completed by 179 respondents who were first-year military students at the University of Defence. This institution is the only military higher education establishment within the Czech Armed Forces, offering students comprehensive knowledge in the field of command and control. The questionnaire included both open-ended and closed-ended questions. In addition to their motivations, respondents also provided insights on how the Russia-Ukraine conflict influenced their decision to enlist in the army, as well as who supported or discouraged them from doing so. The results indicate that career growth, adventurous activities, job security, physical readiness, fieldwork, and interpersonal relations were among the most influential factors for the respondents. The majority of respondents agreed that the current security situation in the world supported their decision to become a soldier and strengthened their desire to defend their homeland. Parents, extended family, partners, and friends were the primary sources of support in their decision-making process. Just like any other employer, volunteer forces are seeking their own positions and competitive advantages in the labor market. Therefore, it is important for the defense sector to understand the motivations of future commanders to join and remain in the armed forces.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"22 10","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348358","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Servant Leadership Knowledge Structures: A Bibliometric Review","authors":"Ghulam Kalsoom, Roman Zámečník","doi":"10.34190/ecmlg.19.1.1674","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1674","url":null,"abstract":"Servant leadership is an emerging approach that appears timely debate for scientific progress in leadership research. There have been several qualitative, quantitative, and systematic reviews on servant leadership. Surprisingly, there needs to be more research using bibliometric analysis on servant leadership. For this reason, this study addresses methodological limitations by using a bibliometric review to analyze and visualize the historical background of servant leadership, its present state of knowledge structures and emerging trends. To do so, we included a sample of 214 peer-reviewed articles over the period 2004 to 2022 by using the Web of Science (WoS) database. The bibliometric analysis revealed three major clusters in servant leadership: (1) Servant leadership and innovativeness, (2) Servant leadership with employees' extra-role behaviours and personality traits, (3) Attitudinal and behavioural employee outcomes such as emotional labour and ethical followers. Significantly, our contribution recognizes more nuanced results than previously partially identified and highlights servant leadership research. This study also opens a fresh avenue for future scholars by providing future research questions.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348498","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Leadership Development Programs Today: A Guide to Effective Strategy Execution or Fads du Jour?","authors":"Hester Nienaber, Richard McNeill","doi":"10.34190/ecmlg.19.1.1671","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1671","url":null,"abstract":"Leaders are answerable. Organizational performance is attained by successful strategy execution. Consequently, organizations heavily spend on leadership development to hone leaders’ competence aimed at ensuring the organization’s competitive success. However, the success of such programs is questioned because of, amongst others, (a) frequently reported strategy implementation failure, allegedly owing to the absence of a competitive advantage and (b) observations that leadership as a mandatory source of competitive advantage has declined, despite leadership development initiatives. Thus, the question arises whether organizations systematically use leadership development foundational metrics (e.g., direction-setting capacity, trust, etc.) for effective strategy implementation. As part of a larger study, this report accounts for organizational use of leadership development metrics in strategy implementation. We followed the guidance of reputable scholars in conducting the empirical study. Limited information on the topic dictated an exploratory approach to gain insights to lay the foundation for future descriptive and explanatory studies. The considerable amount of data required to answer the question necessitated an exploratory survey. We collected data from a purposely selected population with an online questionnaire, based on a literature review and pre-tested with Human Resource professionals, complying with ethical principles. The findings include: The study met norms for exploratory surveys and trustworthiness criteria. More than half of the diverse respondents (concerning demographic variables, strategies applied, and ensuing organizational performance) reported the use of leadership development metrics in strategy implementation. However, few respondents linked the metrics used to competitive advantage. The implications include that the leadership development interventions may not have been optimal in ensuring effective strategy implementation based on competitive advantage. It can be concluded that the leadership metrics the respondents’ organizations have used may have been ineffective in ensuring competitive success. The value of this paper stems from its actionable insights based on proven theory and validated by an exploratory survey. However, the main limitation of the study is its cross-sectional nature. Hence, we recommend further descriptive and explanatory research to enable broader generalizations.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"27 8","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348503","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Developing Capabilities for Sustainable Business Models –Exploring Project Maturity for Innovation Processes","authors":"Torgeir Skyttermoen, Gunhild Wedum","doi":"10.34190/ecmlg.19.1.1897","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1897","url":null,"abstract":"Companies must cultivate new dynamic capabilities to meet the demands for sustainable solutions in an uncertain and dynamic world. This longitudinal case study explores the significance of project maturity as a critical capability within complex innovation processes for developing sustainable business models. The purpose of the study is to gain a better understanding of the central factors companies encounter when making efforts to build sustainable business models through innovation projects. Tracking a market-leading company's journey from ideation to implementation over an extended period, this study focuses on creating a sustainable business emphasising waste reduction, heightened customer satisfaction, and profitability. Key insights emerge through qualitative methods, including interviews, observations, and document analysis. 
 The findings highlight the pivotal role of project maturity in innovation projects centred around sustainable value propositions. Project maturity is salient in creating an autonomous unit, fostering agility, and promoting open collaboration. It encompasses organisational ambidexterity and collaborative engagement with vital stakeholders. Furthermore, proficient project managers well-versed in agile project management and innovation processes and contextual resolution emerge as crucial drivers in innovation projects aimed at developing capabilities for sustainable business models. By tailoring project maturity to the specific needs of each project and integrating agile methodologies, organisations can forge the necessary capabilities for crafting sustainable business models. Additionally, dynamic capabilities can be cultivated by aligning projects with the overall business strategy and implementing practices that facilitate continuous learning and improvement. 
 This study underscores the importance of project maturity within innovation processes and its role in creating profitable and sustainable business models by developing new dynamic capabilities. The research findings offer valuable insights for businesses seeking to design effective innovation processes supporting sustainable business model realization.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"25 5","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348642","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Neuromarketing: Evaluating Consumer Emotions and Preferences to Improve Business Marketing Management","authors":"Ian Mei Zeng, João Alexandre Lobo Marques","doi":"10.34190/ecmlg.19.1.1876","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1876","url":null,"abstract":"The invention of neuroscience has benefited medical practitioners and businesses in improving their management and leadership. Neuromarketing, a field that combines neuroscience and marketing, helps businesses understand consumer behaviour and how they respond to advertising stimuli. This study aims to investigate the consumer purchase intention and preferences to improve the marketing management of the brand, based on neuroscientific tools such as emotional arousal using Galvanic Skin Response (GSR) sensors, eye-tracking, and emotion analysis through facial expressions classification. The stimuli for the experiment are two advertisement videos from the Macau tea brand “Guanding Teahouse” followed by a survey. The experiment was conducted on 40 participants. 76.2% of participants that chose the same product in the first survey responded with the same choice of products in the second survey. The GSR peaks in video ad 1 measured a total of 60. On the other hand, video ad 2 counted a total of 55 GSR peaks. The emotions in ad1 and ad2 have similar responses, with an attention percentage of 76%. The results showed that ad1 has a higher engagement time of 11.1% and ad2 has 9.6%, but only 19 of the respondent’s conducted engagement in video ad1, and 31 showed engagement in video ad2. The results demonstrated that although ad 1 has higher engagement rates, the respondents are more attracted to video ad 2. Therefore, ad2 has better marketing power than ad 1. Overall, this study bridges the gap of no previous research on measuring tea brand advertisements with the neuroscientific method. The results provide valuable insights for marketers to develop better advertisements and marketing campaigns and understand consumer preferences by personalising and targeting advertisements based on consumers' emotional responses and behaviour of consumers' purchase intentions. Future research could explore advertisements targeting different demographics.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"24 12","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Attitudes of Managers towards Ethical Programs in Slovakia","authors":"Simona Cincalova","doi":"10.34190/ecmlg.19.1.1789","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1789","url":null,"abstract":"In the modern world, ethical programs have high importance regarding the ethical behavior of companies. Developing and maintaining the corporate ethical culture and reputation is the responsibility of top managers. The current paper aims to reveal the main characteristics of employees influencing their attitude towards selected elements of the ethical program that are considered the most suitable for supporting the ethical behavior of managers, as well as to identify the components of the ethical program with less impact on ethical behavior of managers. The study applied the questionnaire survey method for quantitative data collection in the selected Slovak company. The results show that a code of ethics is an essential part of an ethical program and is crucial for companies. Moreover, although employees’ attitudes towards selected elements regarding ethical behavior are positive, only the attitude to employee care is dependent on the position of respondents in the company. We concluded about employees considering training, employee care, conflict of interest monitoring and transparency in stakeholder relations as the most influential components of the ethical program.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"26 8","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136347823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Identity of Vocational Education and Training Teacher: Pathways and Competences","authors":"Peter Marinič","doi":"10.34190/ecmlg.19.1.1904","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1904","url":null,"abstract":"A teacher’s identity can be understood as comprehensive approach to the self-concept of the teacher and the teacher’s external environment. The teacher’s identity already begins to form during the teacher’s preparation for the future teaching profession. The requirements about necessary education and requested competences for the teaching profession are usually set by the state institution such as Ministry of Education. Even though the current conditions for becoming a vocational education and training (VET) teacher are relatively strict, in practice there are teachers in secondary vocational schools whose preparation for the profession varies greatly. It often happens that VET teachers have undergone a transition from the practical economic sphere to the teaching profession, transition from the branch expert to the VET teacher. Vocational education is an important part of the education system, preparing pupils directly for the labour market needs. For most pupils, it is the last formal form of education in their lives. In the Czech Republic, approximately 70% of the population is educated in vocational education every year. The paper identifies main pathways to the identity of VET teacher, consisting of the professional identity of an expert in relevant field and the professional identity of a teacher. When the identity of VET teacher is created, there is often a \"boundary crossing\" associated with the creation of a new identity, or problems with the loss of the original identity. The intertwining of the teacher’s identity areas subsequently affects development of wider spectrum of competences. These competences need to be developed in the preparation of VET teachers or they can be related to the requirements for the performance of the profession of VET teacher. They can be divided into general pedagogical competences, competences in the field of branch didactics and professional competences of the expert in relevant field. Teachers also participate in the implementation of the curriculum in a particular school and thus become part of the practical side of educational policy. The above-mentioned approaches thus create the basis for the subsequent investigation of \"teacher agency\" in the conditions of vocational education.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"19 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136347955","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Maturity or gender? An abductive approach to study workplace meeting effectiveness","authors":"Petr Šimáček, Věra Králová, Tereza Mňuk, Pavel Král","doi":"10.34190/ecmlg.19.1.1832","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1832","url":null,"abstract":"Meetings are an integral part of organisational life, and their effectiveness is essential both for organisations and their employees. Meeting literature provides a rich overview of various factors impacting meeting effectiveness; however, the content of meetings is neglected as an important factor of meeting effectiveness. The content of the meeting can be assessed through related tasks, which form the central tenets of stratified systems theory. Stratified systems theory posits that a specific job position category is associated with a particular time horizon and characteristic tasks. Therefore, we used stratified systems theory as an appropriate framing for the research to test how the fit between the meeting content (characteristic tasks) and the employee's time horizon contributes to perceived meeting effectiveness. The study draws on a quantitative research design. Data were collected via a survey of seven organisations in different industries in the Czech Republic (n=96). Regression models and ANOVA were used as methods for data analysis. The findings reveal that neither an employee's time horizon per se nor the fit between meeting content (characteristic tasks) and the employee's time horizon influence perceived meeting effectiveness, which does not support the main hypothesis. However, the data revealed three other interesting findings, which we elaborated on using an abductive approach. First, by controlling all possible discriminating factors (such as job position category, education, age, and characteristic tasks), we found that women operate within a shorter time horizon. Second, women perceive meetings as more effective. Third, while we found a fit between the employee's time horizon and job position category, we did not find a fit between the employee's time horizon and meeting content (characteristic tasks) nor a fit between the job position category and meeting content (characteristic tasks), which challenges stratified systems theory. The research results contribute to meeting effectiveness literature by challenging the role of job position categories and meeting content. However, in the first place, the results open up a space for a fruitful research inquiry into gender studies and stratified systems theory.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"27 7","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348504","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Change Management in a South African Municipality: Can it Work?","authors":"Phatutshedzo Dapsey Mukheli, Vinessa Naidoo","doi":"10.34190/ecmlg.19.1.1960","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1960","url":null,"abstract":"The business environment is ever-changing, and even companies with dominant market share needs to keep up with these changes. Not all change initiatives prove to be successful. Numerous obstacles have been highlighted in literature such as a lack of communication and poor support from management. This study, therefore, set out to identify the different factors that affect the successful implementation of change management initiatives in the City of Tshwane Metropolitan Municipality. The study followed a quantitative method, and the primary data was collected by means of an online questionnaire through SurveyMonkey. The data was analysed via SPSS software and presented in graphs and tables for easy interpretation. The results and knowledge gained from this study will add to the existing body of knowledge in the discipline. It might also assist municipalities to effectively identify and quantify factors that affect their ability to manage constructive change at the workplace. All ethical requirements were considered during the study. The outcome of the study indicated that managers seem to be unaware of the benefits and principles of change management. Organisational structures and processes were found to be key contributors to the employees’ resistance to change. The participants also displayed uncertainty whether communication, employee readiness for change initiative, leadership, and resources were fully addressed in the implementation of change management. The study therefore recommended that the city presents awareness sessions to all city employees including managers on the change management models, the principles of change management as well as the benefits of implementing such models and principles in the operations of the City of Tshwane. The study further recommended that the city provides the required resources for the implementation of change initiatives, and fully address the requirements for communication and employee readiness for change initiatives.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"17 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136347697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}