{"title":"A Leadership and Governance Stage Model (LGSM) in Digital Transformation in Data Management","authors":"Shuo Yan, None Dr Jeff Jones","doi":"10.34190/ecmlg.19.1.1899","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1899","url":null,"abstract":"In this era of digital transformation, organisations and individuals have the ability to generate, collect, process, and analyse a vast volume of data to gain benefits and valuable insights. However, despite recognising the competitive advantage of digital transformation in data management, they often face challenges in navigating the transformation process and aligning their existing practices with on-premise technologies. Leadership and governance play a very significant role in digital transformation procedures. The main objectives of this research are 1) to establish a Leadership and Governance Stage Model (LGSM), which provides a standardised, structured, and objective roadmap for organisations to determine their current leadership and data governance maturity stage in digital transformation in data management and 2) to guide organisations in progressing to the next maturity stage by using LGSM as a framework. This research adopts a qualitative approach, utilising a Systematic Literature Review (SLR) conducted over the past ten years, applying Grounded Theory. A total of 14 well-defined Capability Maturity Models (CMMs) of data management were reviewed, summarised, and consolidated. In this way, LGSM is established, comprising six stages: Stages 0, 1, 2, 3, and 4, with Stage 5 representing the most developed and mature stage. The holistic view of this stage model has been summarised at the end of this research, which demonstrates the significance of leadership and governance in digital transformation.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"22 6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Sustainable leadership in practice in Hungary","authors":"Andrea Bencsik, Szilard Berke","doi":"10.34190/ecmlg.19.1.1544","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1544","url":null,"abstract":"'Sustainability' is one of the most widely used terms today. The practice of sustainability in organisations has been analysed from many perspectives, but fewer studies have focused on the role of leadership, specifically sustainability leadership. Sustainable leadership is not about altruism or charity work or just thinking 'green'. Sustainable leadership makes organisations more competitive, more resilient, faster, more responsive and more attractive to customers. It helps attract talented employees and makes businesses more attractive to investors. Ensuring these conditions is a major management challenge. The aim of this research is to assess the extent to which Hungarian managers are prepared to meet the requirements of sustainable management. The research model, the pyramid of sustainable leadership is based on the belief that leaders should pay attention to social and environmental issues and encourage organisational learning and development. The sustainable leadership pyramid details the three pillars of social, environmental and economic sustainability. These pillars must be balanced to ensure sustainable management. Learning and development form the basis of the pyramid, and social and environmental responsibility and economic performance build on this. The research is based on interviews with 32 top managers of SMEs, using the elements of Avery and Bergsteiner's sustainable management pyramid as the basis for the interview questions. The structured interviews took the form of face-to-face discussions. The questions addressed all elements of the pyramid. Audio recordings of the recorded interviews were transcribed and analysed using the Atlas 8 software. The results show that the elements of the pyramid as elements of expectations for sustainable leadership are only partially reflected in management practice. The most significant gap is in the implementation of the elements of the pyramid presenting the steps of the knowledge management process. The Honeybee philosophy as a contribution to the competitive advantage of organisations is only partially implemented, and overcoming the gaps is a major challenge. The research provides a new approach to sustainable management expectations and valuable lessons for SME managers. Future research will aim to expand the sample for international comparison.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"24 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348513","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Diversity and sustainability as a new base for leadership","authors":"Emoke Takacs, Toon Abcouwer","doi":"10.34190/ecmlg.19.1.1898","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1898","url":null,"abstract":"Current developments in contemporary society require a fundamental re-discussion of some commonly accepted “truth”. This paper highlights some critics of economic, societal and environmental aspects relevant to sustainability. Analysing these three aspects affecting individuals and society makes us consider the different beneficiaries, their knowledge sources and management. Our paper discusses a new type of leadership in our uncertain world by shifting the focus from economic, societal and environmental aspects to regarding the beneficiaries as well: the individuals (Me), the organisations (We) and the society (All). Experiences built under changing circumstances require less and less focus on knowledge transfer and more on knowledge exchange. Basing ourselves only on knowledge sources (from scientific (trustworthy?) sources) is questionable and needs reconsideration. The importance of exchanging experiences among managers and leaders shows the need for life-long learning. The use of information/knowledge is becoming more relevant than its ownership. Moving the focus to use and interpreting knowledge is a differentiating factor that forms the basis for creating value. In cooperation, where decision-makers share ownership and communicate their interpretations, we explore a new role for the “we” (the organisational value), compared to the traditional orientation where organisations only fulfil individual (shareholder) value or alike. Our finding lead to new forms of equity, where the chances for success are equal, regardless of educational level, gender or cultural background. A sustainable society for everyone requires a broader view of reality than only for the privileged ones. It is also a different approach to striving for diversity. For sustainability, as the world’s ability to host our successors, managers and leaders should not limit themselves to traditional certainties, like intellectual property, value and ownership.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348514","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Mapping Knowledge Needs of Hospital Estates and Facilities Management Teams: Insights from a Delphi Study","authors":"Carl-Magnus Von Behr, Tim Minshall, John Clarkson","doi":"10.34190/ecmlg.19.1.1940","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1940","url":null,"abstract":"The role of Estates and Facilities Management (EFM) in the healthcare sector is often overlooked despite its crucial contribution to the efficient delivery of clinical services. This paper explores the knowledge needs of EFM professionals at different job levels within the National Health Service (NHS) in the UK. Using a modified Delphi-technique approach, we collected data from three rounds of online questionnaires with a total of 152 EFM professionals. With the use of content analysis and descriptive statistics, we identify the most commonly reported knowledge needs across different organisational levels. Hierarchical clustering heatmaps visualise these varying knowledge needs of different job roles and their priority levels, allowing for easy identification of target areas for professional development. We identify four key categories of knowledge areas, illustrating evolving needs as professionals progress in their careers. Within these areas, four trends emerged across various hierarchical levels. Firstly, a reliance on external Authorising Engineers (AEs) for Technical Expertise & Experience, Benchmarking & New Technologies, and Professional Development was evident, raising concerns about aligning organisational expectations with top management expertise. Secondly, the skills required for the sustainability and digitalisation agenda lack emphasis, highlighting a crucial gap between organisational strategy and practical focus. Collaborative Proficiency surfaced as important for Managers and Heads of EFM, underscoring the importance of interdisciplinary collaboration. However, at the Director of EFM level, there is a lower emphasis on networking and collaboration, which is in contrast to the current restructuring of the NHS towards Integrated Care Systems. Furthermore, the Directors of EFM have a strong focus on Financial Management skills, possibly influenced by the prevalent Board reporting structures. This focus, paired with the lack of focus on Technical Expertise & Experience and Benchmarking & New Technologies could influence the ability to secure funding for cutting-edge technologies while posing a large financial risk of relying on legacy systems. These findings underscore the need for targeted training programmes addressing these disparities and emphasise the importance of aligning organisational structures with evolving knowledge needs for effective healthcare EFM management. The research contributes to the understanding of knowledge management in organisational hierarchies and offers a framework applicable to other sectors and organisations. To enhance understanding, future studies could delve deeper into the identified trends, aiming to uncover the underlying causes and intricacies shaping the identified patterns.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"22 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348216","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital Τransformation in Family Businesses: A Systematic Literature Review and Research Agenda","authors":"Efthymios Daskalopoulos, Ondřej Machek","doi":"10.34190/ecmlg.19.1.1740","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1740","url":null,"abstract":"Digital transformation has become a necessity for many organizations, including family firms. Understanding the role and impact of digital transformation is crucial to guarantee family firms' survival and long-term prosperity in an uncertain and constantly developing environment. This study aims to synthesize the limited existing body of knowledge on digital transformation in family firms and identify future research directions. We employed a systematic literature review to address the goals and identified 30 relevant peer-reviewed papers published between 2019 and 2023. The limited number of existing family firm studies indicates the nascent state of research in this area and highlights the increasing research need in the rapidly expanding and evolving field of digital transformation and digitalization. The studies identify and provide insights into the drivers, challenges, strategies, and outcomes of the digital transformation process in family firms. Moreover, the review highlights challenges family firms face during digital transformation, such as the development, activation, or reconfiguration of new and existing capabilities and the deployment of resources by the family. Based on the findings, this systematic literature review identifies several promising avenues for future research. Within the particularities of the family business context, these include the role of family influence, possible antecedents to the process, enablers and barriers, explanatory mechanisms, and performance outcomes and implications. Although the number of identified studies is relatively limited, this review contributes to the literature by consolidating the current knowledge on digital transformation in family firms and highlighting areas for further investigation. Practitioners and policymakers can draw insights from this review to inform their decision-making processes regarding digital transformation strategies for family firms. Researchers are encouraged to address the identified research directions to advance our understanding of issues related to digital transformation in family firms and pave the way for future theoretical and practical advancements.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"25 11","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136347691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Shital Jayantitlal, Sílvia F. Jorge, Paulo Alcarva
{"title":"Governance in family firms: how to ensure continuity","authors":"Shital Jayantitlal, Sílvia F. Jorge, Paulo Alcarva","doi":"10.34190/ecmlg.19.1.1668","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1668","url":null,"abstract":"Family firms play a key role in the world economy, yet their success is often plagued by family-related issues and conflict. Succession is one of the most critical hurdles they face. The purpose of this paper is to illustrate how specific governance instruments, such as the family protocol, can aid mitigate the conflicts by establishing a set of guidelines and procedures to aid govern the operation, management and continuity of family firms. To study the underlying strategic decision making process of the multiple stakeholders involved, this paper resorts to game theory. The results will provide valuable determinants of the family protocol which may aid smooth managerial transfer in the family firm and uphold harmony in the family setting.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"25 10","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136347692","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Servant Leadership Knowledge Structures: A Bibliometric Review","authors":"Ghulam Kalsoom, Roman Zámečník","doi":"10.34190/ecmlg.19.1.1674","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1674","url":null,"abstract":"Servant leadership is an emerging approach that appears timely debate for scientific progress in leadership research. There have been several qualitative, quantitative, and systematic reviews on servant leadership. Surprisingly, there needs to be more research using bibliometric analysis on servant leadership. For this reason, this study addresses methodological limitations by using a bibliometric review to analyze and visualize the historical background of servant leadership, its present state of knowledge structures and emerging trends. To do so, we included a sample of 214 peer-reviewed articles over the period 2004 to 2022 by using the Web of Science (WoS) database. The bibliometric analysis revealed three major clusters in servant leadership: (1) Servant leadership and innovativeness, (2) Servant leadership with employees' extra-role behaviours and personality traits, (3) Attitudinal and behavioural employee outcomes such as emotional labour and ethical followers. Significantly, our contribution recognizes more nuanced results than previously partially identified and highlights servant leadership research. This study also opens a fresh avenue for future scholars by providing future research questions.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348498","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Leadership Development Programs Today: A Guide to Effective Strategy Execution or Fads du Jour?","authors":"Hester Nienaber, Richard McNeill","doi":"10.34190/ecmlg.19.1.1671","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1671","url":null,"abstract":"Leaders are answerable. Organizational performance is attained by successful strategy execution. Consequently, organizations heavily spend on leadership development to hone leaders’ competence aimed at ensuring the organization’s competitive success. However, the success of such programs is questioned because of, amongst others, (a) frequently reported strategy implementation failure, allegedly owing to the absence of a competitive advantage and (b) observations that leadership as a mandatory source of competitive advantage has declined, despite leadership development initiatives. Thus, the question arises whether organizations systematically use leadership development foundational metrics (e.g., direction-setting capacity, trust, etc.) for effective strategy implementation. As part of a larger study, this report accounts for organizational use of leadership development metrics in strategy implementation. We followed the guidance of reputable scholars in conducting the empirical study. Limited information on the topic dictated an exploratory approach to gain insights to lay the foundation for future descriptive and explanatory studies. The considerable amount of data required to answer the question necessitated an exploratory survey. We collected data from a purposely selected population with an online questionnaire, based on a literature review and pre-tested with Human Resource professionals, complying with ethical principles. The findings include: The study met norms for exploratory surveys and trustworthiness criteria. More than half of the diverse respondents (concerning demographic variables, strategies applied, and ensuing organizational performance) reported the use of leadership development metrics in strategy implementation. However, few respondents linked the metrics used to competitive advantage. The implications include that the leadership development interventions may not have been optimal in ensuring effective strategy implementation based on competitive advantage. It can be concluded that the leadership metrics the respondents’ organizations have used may have been ineffective in ensuring competitive success. The value of this paper stems from its actionable insights based on proven theory and validated by an exploratory survey. However, the main limitation of the study is its cross-sectional nature. Hence, we recommend further descriptive and explanatory research to enable broader generalizations.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"27 8","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348503","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Developing Capabilities for Sustainable Business Models –Exploring Project Maturity for Innovation Processes","authors":"Torgeir Skyttermoen, Gunhild Wedum","doi":"10.34190/ecmlg.19.1.1897","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1897","url":null,"abstract":"Companies must cultivate new dynamic capabilities to meet the demands for sustainable solutions in an uncertain and dynamic world. This longitudinal case study explores the significance of project maturity as a critical capability within complex innovation processes for developing sustainable business models. The purpose of the study is to gain a better understanding of the central factors companies encounter when making efforts to build sustainable business models through innovation projects. Tracking a market-leading company's journey from ideation to implementation over an extended period, this study focuses on creating a sustainable business emphasising waste reduction, heightened customer satisfaction, and profitability. Key insights emerge through qualitative methods, including interviews, observations, and document analysis. 
 The findings highlight the pivotal role of project maturity in innovation projects centred around sustainable value propositions. Project maturity is salient in creating an autonomous unit, fostering agility, and promoting open collaboration. It encompasses organisational ambidexterity and collaborative engagement with vital stakeholders. Furthermore, proficient project managers well-versed in agile project management and innovation processes and contextual resolution emerge as crucial drivers in innovation projects aimed at developing capabilities for sustainable business models. By tailoring project maturity to the specific needs of each project and integrating agile methodologies, organisations can forge the necessary capabilities for crafting sustainable business models. Additionally, dynamic capabilities can be cultivated by aligning projects with the overall business strategy and implementing practices that facilitate continuous learning and improvement. 
 This study underscores the importance of project maturity within innovation processes and its role in creating profitable and sustainable business models by developing new dynamic capabilities. The research findings offer valuable insights for businesses seeking to design effective innovation processes supporting sustainable business model realization.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"25 5","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348642","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Natacha Jesus-Silva, Maria Dos-Santos, Nuno Baptista, Fernando Mata
{"title":"Crowdfunding as Entrepreneurial Funding for Investigative Journalism in Portugal","authors":"Natacha Jesus-Silva, Maria Dos-Santos, Nuno Baptista, Fernando Mata","doi":"10.34190/ecmlg.19.1.1921","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1921","url":null,"abstract":"The 2007 financial and economic subprime crisis arising from the collapse of the Lehman Brothers Bank in the USA had severe impacts on all the economic sectors. Journalism in Portugal was highly affected, and the most remarkable impacts led to editorial budget cuts. These cuts led to a drastic decrease in human resources in newsrooms, leading to a consequent breach of investigative journalism. These aspects resulted in a surge in unemployment for many experienced journalists, a decrease in the quality of information, and the consequent impoverishment and reduction of research journalism, with losses for the entire Portuguese society. Considering this context there is the need to explore alternative sources of funding for research journalism. Crowdfunding has been portrayed as an alternative to traditional models of financing research journalism, capable of generating a new dynamic, to provide for a more skilled and informed society. The main goal of this paper is to analyze crowdfunding as a tool to fund Portuguese investigative journalism. The methods include a narrative literature review on the causes, impacts, and consequences of the decrease in Portuguese investigative journalism and a case study methodology focused on the Portuguese platform of journalism crowdfunding ‘I Fund News’. In addition, qualitative research was applied to analyze the curricula of Portuguese journalism degrees with minors in entrepreneurship, business, and economics. The results show that the number of ECTS courses in entrepreneurship, business, and economics in journalism and communication degrees is very low in the Portuguese higher education sector. A relationship between entrepreneurship, business, economics, and the capacity for journalists to readapt and find the necessary funding sources is established. These results may be of interest to Portuguese police makers and higher education stakeholders, to promote the development of study programs with increased entrepreneurship, business, and economics courses. More literate journalists in the referred subjects may enhance their entrepreneurial potential and, consequently, their freelance potential to develop investigative journalism projects.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"19 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136347956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}