SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa最新文献

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STRATEGI KOMUNIKASI EKSTERNAL DIREKTORAT RESERSE NARKOBA POLDA KEPRI DALAM PENYEBARAN NARKOBA DI KOTA BATAM 缉毒局缉毒局在巴淡市的外部通信战略
SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa Pub Date : 2023-09-13 DOI: 10.33884/scientiajournal.v5i4.7851
Qori Framana, Ageng Rara Cindoswari
{"title":"STRATEGI KOMUNIKASI EKSTERNAL DIREKTORAT RESERSE NARKOBA POLDA KEPRI DALAM PENYEBARAN NARKOBA DI KOTA BATAM","authors":"Qori Framana, Ageng Rara Cindoswari","doi":"10.33884/scientiajournal.v5i4.7851","DOIUrl":"https://doi.org/10.33884/scientiajournal.v5i4.7851","url":null,"abstract":"Narkoba merupakan ancaman serius bagi masyarakat. Direktorat Penyelidikan Narkoba Kepolisian Daerah Kepulauan Riau memainkan peran penting dalam upaya mencegah dan mengatasi perdagangan narkoba di wilayah tersebut. Penelitian ini bertujuan untuk menguji strategi komunikasi yang digunakan oleh Direktorat Penyelidikan Narkoba Kepolisian Daerah Kepulauan Riau dalam pencegahan dan pengendalian narkoba. Penelitian ini menggunakan metode penelitian kualitatif dengan pendekatan studi naratif. Data dikumpulkan melalui wawancara mendalam dengan para petugas dan pejabat dari Direktorat Penyelidikan Narkoba, serta dokumentasi terkait strategi komunikasi yang diimplementasikan. Penelitian ini juga mengadopsi teori sistem yang dikembangkan oleh Ludwig von Bertalanffy. Hasil penelitian menunjukkan bahwa Direktorat Penyelidikan Narkoba Kepolisian Daerah Kepulauan Riau telah mengimplementasikan berbagai strategi komunikasi dalam upaya mereka untuk mencegah dan mengatasi perdagangan narkoba. Penelitian ini menyimpulkan bahwa strategi komunikasi yang efektif dan berkelanjutan merupakan kunci dalam pencegahan dan pengendalian perdagangan narkoba.","PeriodicalId":484713,"journal":{"name":"SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135785857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Pengaruh Citra Merek Dan Daya Tarik Terhadap Loyalitas Produk Nivea Di Piayu Kota Batam 在巴淡的皮尤市,品牌形象和对Nivea产品忠诚度的影响
SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa Pub Date : 2023-09-13 DOI: 10.33884/scientiajournal.v5i4.7859
Gebby Mirayu Siagian, Realize Realize
{"title":"Pengaruh Citra Merek Dan Daya Tarik Terhadap Loyalitas Produk Nivea Di Piayu Kota Batam","authors":"Gebby Mirayu Siagian, Realize Realize","doi":"10.33884/scientiajournal.v5i4.7859","DOIUrl":"https://doi.org/10.33884/scientiajournal.v5i4.7859","url":null,"abstract":"Penelitian ini bertujuan untuk menganalisis pengaruh pengaruh citra merek dan daya tarik terhadap loyalitas produk Nivea di Piayu Kota Batam. Metode penelitian ini menggunakan jenis penelitian deskriptif dengan pendekatan kuantitatif. Populasi penelitian ini adalah konsumen yang menggunakan produk Nivea dan tinggal di kelurahan Tanjung Piayu, kecamatan Sei Beduk, Kota Batam. Jumlah keseluruhan konsumen di daerah tersebut mencapai 10.649 orang. Teknik penentuan sampel melalui rumus Slovin dengan hasil perhitungan sebanyak 386 responden didasari pada simple random sampling. Teknik analisis data menggunakan uji statistik deskriptif, uji kualitas data, uji asumsi klasik, uji pengaruh dan uji hipotesis. Penemuan dalam analisis regresi linier berganda menyatakan bahwasanya citra merek berpengaruh positif terhadap loyalitas dengan besaran pengaruh 31%. Daya tarik tarik berpengaruh positif terhadap loyalitas dengan besaran pengaruh 21,2%. Hasil analisis koefisien determinasi (R2) menyatakan citra merek dan daya tarik dapat menjelaskan loyalitas, dengan pengaruh sebesar 8,9%. Hasil uji t dan F menunjukkan bahwasanya citra merek dan daya tarik berpengaruh positif dan signifikan secara parsial dan secara simultan terhadap keputusan loyalitas","PeriodicalId":484713,"journal":{"name":"SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135785864","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENERAPAAN LAYANAN PENCETAKAN ULANG KTP PADA APLIKASI KEPENDUDUKAN SECARA ELEKTRONIK (LAKSE) DI KOTA BATAM 在巴淡市,id对电子占领应用程序(LAKSE)进行了复制
SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa Pub Date : 2023-09-13 DOI: 10.33884/scientiajournal.v5i4.7920
Dimaz fathurokhman Dimaz fathurokhman, Karol Teovani Lodan Karol Teovani Lodan
{"title":"PENERAPAAN LAYANAN PENCETAKAN ULANG KTP PADA APLIKASI KEPENDUDUKAN SECARA ELEKTRONIK (LAKSE) DI KOTA BATAM","authors":"Dimaz fathurokhman Dimaz fathurokhman, Karol Teovani Lodan Karol Teovani Lodan","doi":"10.33884/scientiajournal.v5i4.7920","DOIUrl":"https://doi.org/10.33884/scientiajournal.v5i4.7920","url":null,"abstract":"In conducting public services, there are often problems such as long queues and long waiting times. Many people complained about the offline service due to time constraints and the tight schedules they have. In order to simplify and accelerate the process of making population documents, the Population and Civil Registration Office (Disdukcapil) together with the Communication and Informatics Office (Kominfo) of Batam City created the Electronic Population Service Application (LAKSE). The purpose of this research is to find out the implementation of Electronic Population Service Application (LAKSE) which focuses on ID card reprinting in Batam City. The type of research method used is descriptive qualitative. The result of the research shows that the service of making Identity Card (KTP) in Batam City is still done manually, and for now the LAKSE application only allows society to do reprint service of KTP that is lost or damaged and this application has not been widely spread in society and also experienced technical issues such as lack of understanding in operating it and error problems in the LAKSE application which caused delays in the process of services provided. 
 Keywords: Services, KTP, Application, LAKSE.","PeriodicalId":484713,"journal":{"name":"SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135786477","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
EFEKTIVITAS DISKRESI KEPOLISIN MELALUI PENDEKATAN RESTORATIVE JUSTICE DALAM PENYELESAIAN TINDAK PIDANA KEKERASAN DALAM RUMAH TANGGA DI KOTA BATAM (STUDI KASUS POLRESTA BARELANG) 警察扰乱治安的有效方法,以解决巴淡镇的家庭暴力犯罪(POLRESTA bar鹰式案件研究)
SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa Pub Date : 2023-09-13 DOI: 10.33884/scientiajournal.v5i4.7687
Doni Sugara Manik, Lenny Husna
{"title":"EFEKTIVITAS DISKRESI KEPOLISIN MELALUI PENDEKATAN RESTORATIVE JUSTICE DALAM PENYELESAIAN TINDAK PIDANA KEKERASAN DALAM RUMAH TANGGA DI KOTA BATAM (STUDI KASUS POLRESTA BARELANG)","authors":"Doni Sugara Manik, Lenny Husna","doi":"10.33884/scientiajournal.v5i4.7687","DOIUrl":"https://doi.org/10.33884/scientiajournal.v5i4.7687","url":null,"abstract":"The formation of Law Number 23 of 2004 concerning the Elimination of Domestic Violence (PKDRT) which is one of the government's supports to eliminate all forms of violence as a form of crime of Domestic Violence (KDRT) can be subject to sanctions such as imprisonment or confinement. In this case the Effectiveness of Police Discretion through the application of Restorative Justice in criminal acts of domestic violence. Based on Law Number 2 of 2002 concerning the Indonesian National Police in article 18 paragraph 1 related to police discretion which reads For the public interest officials of the Indonesian National Police in carrying out their duties and authorities can act according to their own judgment. So in this case the police explained that for police discretion in terms of restorative justice the effectiveness here is to reduce the high rate of divorce and the existence of this Restorative justice is applied to restore the situation to how it was before and to provide a deterrent effect for perpetrators not to repeat it. With the existence of restorative justice, the police also stated that 80% had a deterrent effect on the perpetrators and 20% had repeated crimes due to light hands or economic aspects.","PeriodicalId":484713,"journal":{"name":"SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135786656","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENGARUH KUALITAS PELAYANAN DAN KINERJA PEGAWAI TERHADAP KEPUASAN MASYARAKAT PADA KANTOR DISDUK CAPIL DI KOTA BATAM 服务质量和工作表现对公众满意的影响影响了巴淡市的CAPIL分散工办公室
SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa Pub Date : 2023-09-11 DOI: 10.33884/scientiajournal.v5i3.7630
Arlisa Putri Dewanti, Winda Evyanto, S.S., M.MPd. Winda Evyanto, S.S., M.MPd.
{"title":"PENGARUH KUALITAS PELAYANAN DAN KINERJA PEGAWAI TERHADAP KEPUASAN MASYARAKAT PADA KANTOR DISDUK CAPIL DI KOTA BATAM","authors":"Arlisa Putri Dewanti, Winda Evyanto, S.S., M.MPd. Winda Evyanto, S.S., M.MPd.","doi":"10.33884/scientiajournal.v5i3.7630","DOIUrl":"https://doi.org/10.33884/scientiajournal.v5i3.7630","url":null,"abstract":"Penelitian ini bertujuan guna mengetahui pengaruh model variable Kualitas Pelayanan, Kinerja Pegawai Terhadap Kepuasan Masyarakat. Peneliti menggunakan jenis penelitian deskripsi dengan menggunakan metode kuantitatif yang dimana data yang diperoleh adalah data hasil penyebaran angket (kuesioner). Populasi dari penelitian ini adalah masyarakat yang mengurus dokumen di DISDUK CAPIL kota Batam yang tidak dapat diprediksi jumlahnya, , maka dilakukan pengambilan sampel dengan menggunakan metode Nonprobability Sampling yang mana jumlah sampel ditetapkan oleh peneliti berjumlah 100 orang responden. Hasil analisa data dengan menggunakan bantuan aplikasi SPSS versi 29 di temukan bahwa pada variable Harga memiliki nilai t-hitung lebih besar dari t-table atau (2,211 > 1,660) atau Ha di tolak dan Ho diterima yang berarti hipotesis yang menyatakan bahwa variable Kualitas Pelayanan berpengaruh secara positif dan signifikan secara parsial terhadap kepuasan masyarakat dapat diterima. Seangkan Variabel Kinerja Pegawai memperoleh nilai t-hitung lebih besar dari t-table atau (1,986 > 1,660) atau Ha di tolak dan Ho diterima yang berarti bahwa hipotesis yang menyatakan bahwa variable Kinerja Pegawai berpengaruh secara positif dan signifikan secara parsial terhadap Kepuasan Masyarakat dapat diterima. Hasil uji F pada Variabel Kualitas Pelayanan dan Kinerja Pegawai memperoleh nilai f-hitung lebih besar dari f-table atau (3,37 > 3,09), yang berari bahwa Ha di tolak dan Ho diterima atau hipotesis yang menyatakan Variabel Kualitas Pelayanan dan Variabel Kinerja Pegawai secara silmultan atau Bersama- sama berpengaruh signifikan terhadap Variabel Kepuasan Masyarakat, dapat diterima.
","PeriodicalId":484713,"journal":{"name":"SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa","volume":"76 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136025162","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ANALISIS ISI KONTEN INSTAGRAM @BATAMTOURISM_OFFICIAL PADA KESADARAN WISATA FOLLOWERS INSTAGRAM内容分析@ batamtoutourim_official关注关注者的旅游意识
SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa Pub Date : 2023-09-11 DOI: 10.33884/scientiajournal.v5i3.7982
Alfian Juanda Putra Porang, Sholihul Abidin
{"title":"ANALISIS ISI KONTEN INSTAGRAM @BATAMTOURISM_OFFICIAL PADA KESADARAN WISATA FOLLOWERS","authors":"Alfian Juanda Putra Porang, Sholihul Abidin","doi":"10.33884/scientiajournal.v5i3.7982","DOIUrl":"https://doi.org/10.33884/scientiajournal.v5i3.7982","url":null,"abstract":"@Batamtourism_Official is an account based in Batam City and managed by the Batam CityCulture and Tourism Office. This account presents tourism content that focuses on touristdestinations around the Batam area, which have a lot of tourism potential, as a space todescribe the state of tourism in the Batam City area. The purpose of this research is to findout the extent of tourism awareness among Instagram @Batamtourism_official contentfollowers. This study also uses the new media theory from Pierre Levy as a support forobserving interactions between followers and these accounts to determine the level oftourism awareness of their followers. This account often uploads various publicationsregarding tourist attractions and events organized by local governments and localcommunities. The content uploaded by this account is an important factor in increasingtourism awareness for followers. Such content is designed to convince and persuade peopleto take actions that benefit certain parties in the travel industry. With technology andinformation that is easily accessible, the need for tourist information is more fulfilled for users,and this is one of the benefits of the content provided by @Batamtourism_Official inincreasing tourism awareness for followers.Keyword: Instagram, Tourism Awareness, Content Analysis, New Media Theory, Followers.","PeriodicalId":484713,"journal":{"name":"SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa","volume":"31 12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136025353","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENGARUH PROMOSI, GAYA HIDUP DAN LOKASI TERHADAP KEPUTUSAN PEMBELIAN PADA SHOWROOM SINARMAS MOBILINDO BATAM 促销、生活方式和地点对位于MOBILINDO BATAM展厅的购买决定的影响
SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa Pub Date : 2023-09-11 DOI: 10.33884/scientiajournal.v5i3.7445
Dian Novitasari, Tiurniari Purba
{"title":"PENGARUH PROMOSI, GAYA HIDUP DAN LOKASI TERHADAP KEPUTUSAN PEMBELIAN PADA SHOWROOM SINARMAS MOBILINDO BATAM","authors":"Dian Novitasari, Tiurniari Purba","doi":"10.33884/scientiajournal.v5i3.7445","DOIUrl":"https://doi.org/10.33884/scientiajournal.v5i3.7445","url":null,"abstract":"In an era where everyone has a variety of choices from various business actors providing goods and services, business actors are required to make extra efforts to attract the attention of consumers. This is because business actors must always be alert in dealing with changes that occur in the surrounding environment. Business opportunities that continue to emerge with increasing consumer needs encourage businesses to continue to provide new ideas for presenting the products they provide. This study aims to determine the effect of the variable (X) promotion, life style and location on the variable (Y) buying decision. The method used in this study is a quantitative method by collecting data through a questionnaire (questionnaire). The research results show that hypothesis testing is carried out with the aim of providing an overview of the relationship of each independent variable, Promotion (X1), Lifestyle (X2) and Location (X3) variables affect the dependent variable, namely Purchase Decision (Y). In this application, the company must pay attention to the variables Promotion (X1), Lifestyle (X2) and Location (X3) because the three variables above have an influence both partially and simultaneously on the Purchase Decision (Y) in the company.","PeriodicalId":484713,"journal":{"name":"SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136025160","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PERTANGGUNGJAWABAN PIDANA TERHADAP ANAK YANG MELAKUKAN TINDAK PIDANA BERAT DIKAJI DARI PERSPEKTIF HUKUM POSITIF INDONESIA 从积极的印尼法律角度来研究对犯下严重罪行的儿童的刑事责任
SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa Pub Date : 2023-09-11 DOI: 10.33884/scientiajournal.v5i3.7872
Gabe horas Silalahi, Padrisan Jamba
{"title":"PERTANGGUNGJAWABAN PIDANA TERHADAP ANAK YANG MELAKUKAN TINDAK PIDANA BERAT DIKAJI DARI PERSPEKTIF HUKUM POSITIF INDONESIA","authors":"Gabe horas Silalahi, Padrisan Jamba","doi":"10.33884/scientiajournal.v5i3.7872","DOIUrl":"https://doi.org/10.33884/scientiajournal.v5i3.7872","url":null,"abstract":"ABSTRACTThe juvenile justice system has been regulated in Law Number 11 of 2012 which states that children between the ages of 12 and under 18 are considered children in conflict with the law. Juvenile criminal justice is different from the general criminal justice system that applies in Indonesia. There are various factors, such as psychological and sociological factors, which can cause a child to be considered guilty of a crime. In this system, accountability for crimes committed by children prioritizes the principles of restorative justice. This study aims to understand the legal provisions that apply to children who are involved in serious crimes and to see how the form of accountability for these crimes is seen from the perspective of positive law in Indonesia. This study uses a normative juridical method by conducting literature studies related to legal arrangements related to children and analyzing them descriptively to develop the core problems in this writing. The results of the research show that Law Number 11 of 2012 concerning the Juvenile Criminal Justice System has regulated special legal provisions for children as criminal offenders. Children in this system have the right to receive special treatment during the investigation, prosecution and trial process so that their mental condition is maintained. In addition, the form of juvenile criminal responsibility is also based on the age of the child, and the juvenile justice system places more emphasis on restorative justice approaches and settlement through diversion.Keywords: Children, Criminal, Diversion, Justice, Responsibility,.","PeriodicalId":484713,"journal":{"name":"SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136025165","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
STRATEGI KOMUNIKASI DINAS PERHUBUNGAN DALAM MENSOSIALISASIKAN APLIKASI SIP TB (TRANSBATAM) DI KOTA BATAM 在巴淡镇进行社交TB (TRANSBATAM)应用的通信通信战略
SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa Pub Date : 2023-09-11 DOI: 10.33884/scientiajournal.v5i3.7888
Chusnul Khotimah Khotimah
{"title":"STRATEGI KOMUNIKASI DINAS PERHUBUNGAN DALAM MENSOSIALISASIKAN APLIKASI SIP TB (TRANSBATAM) DI KOTA BATAM","authors":"Chusnul Khotimah Khotimah","doi":"10.33884/scientiajournal.v5i3.7888","DOIUrl":"https://doi.org/10.33884/scientiajournal.v5i3.7888","url":null,"abstract":"Transportation needs are increasing in Batam City. To make it easier for the community, the Batam City Transportation Service has supported the availability of public transportation facilities. Public transportation available in Batam City is quite diverse including Trans Batam (TB), public transportation (City Transportation), city buses and others. However, until now Batam City is still very minimal in providing information services regarding transportation, such as routes, departure schedules, area coverage and others. Based on the research conducted, it has been found various problems experienced by public transportation users in Batam. The main problem found in this case is the lack of detailed information about public transportation in Batam City. Therefore the Department of Transportation innovates to design an application called SIP TB with the hope that the output of the application is in accordance with the needs and desires of users. The method used in this study is a qualitative method using data collection techniques, observations and interviews. In this study, proving that the SIP TB application can provide convenience to users of public transportation (especially Trans Batam) where people can access information about Trans Batam transportation in real time.
 
 Keywords: SIP TB application; Department of Transportation; Media Channels; Communication Strategy; Transportation.","PeriodicalId":484713,"journal":{"name":"SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136025347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ANALISIS POLA KOMUNIKASI DRIVER GOJEK DALAM MENJAGA HUBUNGAN BAIK DENGAN PELANGGAN 分析司机GOJEK与客户保持良好关系的沟通模式
SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa Pub Date : 2023-09-11 DOI: 10.33884/scientiajournal.v5i3.8000
Sigit Iswandi, Michael Jibrael Rorong
{"title":"ANALISIS POLA KOMUNIKASI DRIVER GOJEK DALAM MENJAGA HUBUNGAN BAIK DENGAN PELANGGAN","authors":"Sigit Iswandi, Michael Jibrael Rorong","doi":"10.33884/scientiajournal.v5i3.8000","DOIUrl":"https://doi.org/10.33884/scientiajournal.v5i3.8000","url":null,"abstract":"Ojek online berbasis internet, such as Go-jek, can make the populace more modern if they want to be engaged and help with daily needs. Communication between drivers and passengers might become strained during the Go-jek delivery process, which makes the subject eager to carry out this study with the goal of understanding and describing the type of communication used by the two main government agencies in Kota Batam. Deskriptif kualitatif is the type of analysis that is used. The information in the exhibit is relevant to the active citizens of Kota Batam. The data collection methods used in this study are observation and interview. The conclusion of this study is that the new form of customer communication in Kota Batam is the driver gojek application. The process of communication starts with the sender of the message contacting the receiver of the message via the Go-Jek app, after which the message will be sent as a form of confirmation. Once the message is sent, intergroup communication will break down and result in an effect.","PeriodicalId":484713,"journal":{"name":"SCIENTIA JOURNAL Jurnal Ilmiah Mahasiswa","volume":"105 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136025473","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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