Technological Forecasting and Social Change最新文献_第2页

Identifying the metaverse value recipe(s) affecting customer engagement and well-being in retailing 确定影响零售业顾客参与度和幸福感的元价值秘诀

IF 12.9 1区管理学

Technological Forecasting and Social Change Pub Date : 2024-11-12 DOI: 10.1016/j.techfore.2024.123870

Gaganpreet Singh , Sanjit K. Roy , Chrysostomos Apostolidis , Mohammed Quaddus , Saalem Sadeque

{"title":"Identifying the metaverse value recipe(s) affecting customer engagement and well-being in retailing","authors":"Gaganpreet Singh , Sanjit K. Roy , Chrysostomos Apostolidis , Mohammed Quaddus , Saalem Sadeque","doi":"10.1016/j.techfore.2024.123870","DOIUrl":"10.1016/j.techfore.2024.123870","url":null,"abstract":"<div><div>Following the increasing interest of retailers in engaging with their consumers using digital channels and platforms, this study uses affordance theory and Leroi-Werelds' value typologies as a theoretical lens to identify recipes (i.e., combinations) of positive and negative affordances that facilitate or impede their interactions with the metaverse in the retail context. More specifically, the study aims to unveil the complex interplay between different value dimensions influencing customer engagement in the metaverse and their impact on customers' well-being. Fuzzy-set qualitative comparative analysis (fsQCA) was used to analyse data from Australian consumers. This research deviates from earlier studies that have focused on the identification of positive drivers of customer engagement, considering instead the trade-offs between positive and negative factors and investigating their impact on customer engagement and subjective well-being in a technology-centric context. The study reveals numerous pertinent ‘value recipes’ that contribute to our existing knowledge regarding the factors that affect customer engagement and subjective well-being in the metaverse. The theoretical contribution of this study lies in the development of several affordance combinations that can explain engagement and well-being in customer-metaverse interactions. From a practical standpoint, the findings suggest guidelines for successfully infusing the metaverse into the retail landscape.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"210 ","pages":"Article 123870"},"PeriodicalIF":12.9,"publicationDate":"2024-11-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142660259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital thinking as a navigator of the progressive digitalization process in an enterprise 数字化思维是企业逐步实现数字化进程的领航者

IF 12.9 1区管理学

Technological Forecasting and Social Change Pub Date : 2024-11-12 DOI: 10.1016/j.techfore.2024.123862

Wiesława Caputa , Izabela Krawczyk-Sokołowska , Artur Paździor , Luybomyr Sozanskyy

{"title":"Digital thinking as a navigator of the progressive digitalization process in an enterprise","authors":"Wiesława Caputa , Izabela Krawczyk-Sokołowska , Artur Paździor , Luybomyr Sozanskyy","doi":"10.1016/j.techfore.2024.123862","DOIUrl":"10.1016/j.techfore.2024.123862","url":null,"abstract":"<div><div>The necessity to create digital awareness imposes the need for organizations to utilize opportunities and mitigate threats associated with the ongoing digital transformation process. This awareness is based on the triad of perception, action, and knowledge. Consequently, we assume that one of the key factors determining digital awareness is digital thinking, which must be systematically monitored. Diagnosing and identifying gaps that affect the effectiveness of digital possibilities in the value creation process of every organization enables not only the development of knowledge resources but also the continuous reinforcement of digital thinking.</div><div>The main objectives of this study are: the identification of key attributes of digital thinking in relation to the competitiveness of businesses, diagnosing the level of digital thinking in domestic enterprises, identifying gaps in this area, and providing recommendations that can positively impact the digital transformation process and enhance a company's competitiveness.</div><div>In addition to literature studies, the achievement of these objectives is based on our own survey research conducted in 2023 on a sample of 869 domestic enterprises. The evaluation focused on 24 statements characterizing digital thinking using a 7-point Likert scale.</div><div>Using the Helwig method, we diagnose the overall level of digital thinking in the enterprises. Further identification of digital thinking areas that include a focus on development, transparency of processes, courage to take action, and innovation allowed us to identify the weakest links in terms of digital thinking in enterprises, thus positively verifying the key hypothesis indicating the existence of gaps in digital thinking.</div><div>The conducted research enabled us to provide recommendations that, when implemented, should positively impact the level of digital thinking and the degree of digital transformation in enterprises.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"210 ","pages":"Article 123862"},"PeriodicalIF":12.9,"publicationDate":"2024-11-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142660897","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A framework for designing user-centered data visualizations in smart city technologies 在智慧城市技术中设计以用户为中心的数据可视化框架

IF 12.9 1区管理学

Technological Forecasting and Social Change Pub Date : 2024-11-10 DOI: 10.1016/j.techfore.2024.123855

Teresa Cepero , Luis G. Montané-Jiménez , Gina Paola Maestre-Góngora

{"title":"A framework for designing user-centered data visualizations in smart city technologies","authors":"Teresa Cepero , Luis G. Montané-Jiménez , Gina Paola Maestre-Góngora","doi":"10.1016/j.techfore.2024.123855","DOIUrl":"10.1016/j.techfore.2024.123855","url":null,"abstract":"<div><div>Smart city technologies help to manage shared urban resources like road space, energy, water, and food more efficiently. With the vast amount of data these technologies generate, data visualization has become a crucial component for presenting critical information in a clear and condensed manner. However, designing data visualizations can be a challenging task, it requires applying data visualization guidelines for effective visual codification and user-centered design guidelines to design usable dashboards. The aim of this paper is to draw a comprehensive vision of the data visualization design process in smart city systems by integrating guidelines of data visualization and user-centered design into a framework. This paper presents a novel user-centered data visualization framework for smart city technologies. The framework offers a structured approach to understanding the intricacies of visualization design processes and guides the development from a user-centered perspective. It integrates activities, techniques, instruments, and guidelines for developing user-centered visualizations in smart city technologies. The proposed framework’s content was validated through expert judgment and tested in a case study for the development of the Xalapa Commerce, Services, and Tourism Dashboard.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"210 ","pages":"Article 123855"},"PeriodicalIF":12.9,"publicationDate":"2024-11-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142660963","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Good neighbors but bad employers? How corporate digital transformation affects incongruence between external and internal corporate social responsibility 好邻居却是坏雇主？企业数字化转型如何影响企业内外部社会责任的不一致性

IF 12.9 1区管理学

Technological Forecasting and Social Change Pub Date : 2024-11-09 DOI: 10.1016/j.techfore.2024.123858

Yuting Zhang, Tachia Chin, Ragwa Al-Wazer

{"title":"Good neighbors but bad employers? How corporate digital transformation affects incongruence between external and internal corporate social responsibility","authors":"Yuting Zhang, Tachia Chin, Ragwa Al-Wazer","doi":"10.1016/j.techfore.2024.123858","DOIUrl":"10.1016/j.techfore.2024.123858","url":null,"abstract":"<div><div>Extant research provides compelling conceptual and empirical arguments on how digital transformation shapes corporate social responsibility (CSR). This paper constructs a theoretical model to explain the impact of digital transformation on inconsistent CSR. Based on the panel data of 1695 Chinese A-share listed companies from 2010 to 2020, this article identifies the direct impact, underlying mechanism, and heterogeneous impact of digital transformation on inconsistent CSR. The results indicate that digital transformation decreases inconsistent CSR. The mechanism analysis shows that digital transformation reduces inconsistent CSR by increasing the attention to internal stakeholders and the attention to internal and external stakeholders. Further tests of the moderating effect reveal that media coverage mitigates the impact of digital transformation on the attention to internal stakeholders. The heterogeneity analysis suggests that the impact of digital transformation is more pronounced in firms with Party organizations. This article contributes new empirical evidence regarding CSR-enhancing effects of digital transformation and extends practical implications for firms to better balance internal and external CSR so that employees can share in corporate growth. Additionally, it outlines directions for future research that can possibly explore the relationship between digital transformation and inconsistent CSR through alternative theoretical perspectives and more rigorous mathematical models.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"210 ","pages":"Article 123858"},"PeriodicalIF":12.9,"publicationDate":"2024-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142660961","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Impact of digital government construction on the intelligent transformation of enterprises: Evidence from China 数字政府建设对企业智能化转型的影响：来自中国的证据

IF 12.9 1区管理学

Technological Forecasting and Social Change Pub Date : 2024-11-09 DOI: 10.1016/j.techfore.2024.123787

Longpeng Zhang, Xingye Zhang

引用次数: 0

Evaluating the adoption of sensor and robotic technologies from a multi-stakeholder perspective: The case of greenhouse sector in China 从多方利益相关者的角度评估传感器和机器人技术的采用情况：中国温室行业案例

IF 12.9 1区管理学

Technological Forecasting and Social Change Pub Date : 2024-11-08 DOI: 10.1016/j.techfore.2024.123842

Xinyuan Min , Jaap Sok , Tian Qian , Weihao Zhou , Alfons Oude Lansink

{"title":"Evaluating the adoption of sensor and robotic technologies from a multi-stakeholder perspective: The case of greenhouse sector in China","authors":"Xinyuan Min , Jaap Sok , Tian Qian , Weihao Zhou , Alfons Oude Lansink","doi":"10.1016/j.techfore.2024.123842","DOIUrl":"10.1016/j.techfore.2024.123842","url":null,"abstract":"<div><div>Emerging digital technologies are transforming greenhouse production, yet it remains unclear which technologies are likely to achieve widespread adoption. This study evaluates greenhouse sensor and robotic technologies from an innovation-oriented perspective, aiming to bridge the gap between technology assessment and innovation adoption. Using the Diffusion of Innovation theory as a framework, we defined evaluation criteria based on the perceived technology attributes. Our evaluation process involved multiple stakeholder groups within the Chinese greenhouse sector—growers, investors, technology suppliers, and policy makers. The Bayesian best-worst method was used to elicit stakeholder preferences and expert-rated technology scores for each attribute. These were combined to produce a probabilistic overall performance score for each technology. The results highlighted the heterogeneous preferences among stakeholders. The leaf temperature sensor received the highest score among growers and policy makers. Investors and technology suppliers favored the scouting and harvesting robots, respectively. These findings underscore the importance of tailoring technology promotion strategies to the specific priorities of each stakeholder group.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"210 ","pages":"Article 123842"},"PeriodicalIF":12.9,"publicationDate":"2024-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142660960","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Big data analytics-enabled dynamic capabilities for corporate performance mediated through innovation ambidexterity: Findings from machine learning with cross-country analysis 以创新灵活性为中介，通过大数据分析提高企业绩效的动态能力：机器学习的跨国分析结果

IF 12.9 1区管理学

Technological Forecasting and Social Change Pub Date : 2024-11-07 DOI: 10.1016/j.techfore.2024.123851

Adilson Carlos Yoshikuni , Rajeev Dwivedi , Arnaldo Rabello de Aguiar Vallim Filho , Samuel Fosso Wamba

{"title":"Big data analytics-enabled dynamic capabilities for corporate performance mediated through innovation ambidexterity: Findings from machine learning with cross-country analysis","authors":"Adilson Carlos Yoshikuni , Rajeev Dwivedi , Arnaldo Rabello de Aguiar Vallim Filho , Samuel Fosso Wamba","doi":"10.1016/j.techfore.2024.123851","DOIUrl":"10.1016/j.techfore.2024.123851","url":null,"abstract":"<div><div>Practitioners and academics question how big data analytics (BDA) generates business value across diverse economic contexts. Early research on BDA capabilities has often been geographically concentrated, typically focusing on individual countries without comparing emerging and advanced economies. This study addresses this issue by exploring how BDA enables dynamic capabilities to influence innovation ambidexterity, drive corporate performance, and navigate environmental uncertainties in developing and developed economies. Therefore, the research model has been tested using 313 samples from Brazil, India, and the United States of America. Results suggest that BDA enabled dynamic capabilities to play an essential role in corporate performance mediated through innovation ambidexterity with different path effects for countries. A post hoc analysis was conducted to investigate the insignificant moderating effects of environmental uncertainties on the relationship between BDA-enabled dynamic capabilities and innovation ambidexterity and address this unexpected result. ML techniques demonstrated that high, medium, and low levels of innovation ambidexterity can be predicted by big data analytics-enabled dynamic capabilities under environmental uncertainty in 79 %. Higher innovation ambidexterity is concentrated in Brazilian prospector firms, mature-aged and in large sizes under higher environmental uncertainty. American and Indian firms are predominant in achieving a medium level of innovation ambidexterity by the analyzer and defender orientation strategy and are young-age and middle-size firms under higher environmental uncertainty.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"210 ","pages":"Article 123851"},"PeriodicalIF":12.9,"publicationDate":"2024-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142660958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Consumer knowledge and sustainable decision-making: A mixed-method inquiry and proposed model 消费者知识与可持续决策：混合方法调查和拟议模型

IF 12.9 1区管理学

Technological Forecasting and Social Change Pub Date : 2024-11-07 DOI: 10.1016/j.techfore.2024.123848

Anjala S. Krishen , Jesse L. Barnes , Han-fen Hu

{"title":"Consumer knowledge and sustainable decision-making: A mixed-method inquiry and proposed model","authors":"Anjala S. Krishen , Jesse L. Barnes , Han-fen Hu","doi":"10.1016/j.techfore.2024.123848","DOIUrl":"10.1016/j.techfore.2024.123848","url":null,"abstract":"<div><div>Utility sectors are designing innovative technological service offerings to improve long-term sustainable management goals; however, they require consumer acceptance of innovative sustainable practices. Guided by the knowledge-attitude-behavior model and folk theory of the mind, our interdisciplinary research analyzes the link between consumer perceived knowledge and acceptance of innovative technologies in the water and energy utility sectors. Study 1 involves US-based public water consumers (<em>N</em> = 549) and examines the role of perceived knowledge under the mediation of attitude, in influencing intentions to use recycled wastewater. Results indicate that consumers with high perceived knowledge also have positive attitudes and are more likely to accept recycled water. Study 2 is a mixed-method inquiry of energy customers in Nevada, US (<em>N</em> = 236) and investigates the role of perceived knowledge, under the mediation of environmental concern, trust, and attitude, in intentions to enroll in new energy demand incentive programs. Findings show that consumers with high perceived knowledge also have high environmental concern, trust, attitude, and enrollment intention for new incentive-based programs. The consistent findings across our two studies highlight the importance of accounting for cognitive factors beyond actual knowledge in future educational campaigns to enhance consumer acceptance of innovative technologies in utility sectors.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"210 ","pages":"Article 123848"},"PeriodicalIF":12.9,"publicationDate":"2024-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142660267","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Geographical influences, media attention and enterprise digital transformation 地域影响、媒体关注和企业数字化转型

IF 12.9 1区管理学

Technological Forecasting and Social Change Pub Date : 2024-11-07 DOI: 10.1016/j.techfore.2024.123853

Teng Wang , Xiaoyang Zhao , Xiaotong Li

{"title":"Geographical influences, media attention and enterprise digital transformation","authors":"Teng Wang , Xiaoyang Zhao , Xiaotong Li","doi":"10.1016/j.techfore.2024.123853","DOIUrl":"10.1016/j.techfore.2024.123853","url":null,"abstract":"<div><div>We investigate how geographic factors influence enterprise digital transformation (EDT) by applying resource dependence theory and the attention-based view. Analyzing spatial and attribute data from Chinese firms between 2011 and 2020, our study reveals three key findings: (1) proximity to major cities positively affects EDT; (2) local enterprise digitalization density (LEDD) mediates the relationship between city proximity and EDT; and (3) media attention has an inverted U-shaped moderating effect on both the relationship between LEDD and EDT, and on LEDD’s mediation effect. Our heterogeneity analysis shows that compared to non-provincial dual-core cities, proximity to major cities has stronger influence on enterprise digital transformation in provincial capitals and first-tier cities. Additionally, the impact of proximity to major cities on EDT is significantly stronger for non-state-owned enterprises and technology-intensive enterprises. Our research broadens the understanding of the spatial dimensions of digital transformation, offering a nuanced theoretical framework that highlights the interplays between geographic and cognitive factors in shaping corporate digital strategy. These insights have valuable implications for policymakers and business leaders seeking to promote enterprise digital transformation.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"210 ","pages":"Article 123853"},"PeriodicalIF":12.9,"publicationDate":"2024-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142660959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Is more always better? Investor-firm interactions, market competition and innovation performance of firms 越多越好吗？投资者与企业的互动、市场竞争和企业创新绩效

IF 12.9 1区管理学

Technological Forecasting and Social Change Pub Date : 2024-11-06 DOI: 10.1016/j.techfore.2024.123856

Xuejiao Ma , Xiaojun Ma , Wei Fei , Qichuan Jiang , Wen Qin

引用次数: 0