Technological Forecasting and Social Change最新文献

Digital innovation as strategic response: How CEO with informal power deal with inconsistent performance feedback 作为战略回应的数字创新：拥有非正式权力的CEO如何处理不一致的绩效反馈

IF 13.3 1区管理学

Technological Forecasting and Social Change Pub Date : 2025-09-26 DOI: 10.1016/j.techfore.2025.124354

Weiwei Wu , Xue Li , Yexin Liu , Yanggi Kim

{"title":"Digital innovation as strategic response: How CEO with informal power deal with inconsistent performance feedback","authors":"Weiwei Wu , Xue Li , Yexin Liu , Yanggi Kim","doi":"10.1016/j.techfore.2025.124354","DOIUrl":"10.1016/j.techfore.2025.124354","url":null,"abstract":"<div><div>Digital innovation has emerged as a crucial organizational strategy. Existing research on the antecedents of digital innovation often overlooks its inherent attributes as strategic response. According to the behavior theory of firm (BTOF), managers perceive and assessment from performance feedback and thereby critically shape organizational responses. This subjectivity means that managerial cognition fundamentally influences how performance feedback is understood and acted upon. Thus, this study explores how CEO informal power—to interpret inconsistent feedback—influences the impact of inconsistent feedback (that is, negative feedback and positive prospects) on digital innovation. Using Chinese manufacturing firms during 2015–2020, this study revealed that firms engage in less digital innovation as a response to inconsistent feedback when the firm's CEO has more prestige power or expert power. Further, the negative impact of the CEO prestige power on the relationship between inconsistent feedback and digital innovation is greater when CEO expert power is high. This study highlights the significance of individual-level mechanisms within the BTOF framework. It also advances BTOF in backward-and forward-looking reference points research and heterogeneity in performance feedback. Besides, it contributes to the literature on digital innovation as strategic response behavior by identifying the driving mechanism of organizational adaptation.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"221 ","pages":"Article 124354"},"PeriodicalIF":13.3,"publicationDate":"2025-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145158400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How digital transformation facilitates ESG performance to heavy polluting enterprises:A panel fsQCA based on national big data comprehensive pilot zones 数字化转型如何促进重污染企业的ESG绩效：基于国家大数据综合试验区的面板fsQCA

IF 13.3 1区管理学

Technological Forecasting and Social Change Pub Date : 2025-09-25 DOI: 10.1016/j.techfore.2025.124366

Li Jing , Li Qianqiang , Chen Yantai , An Qi

{"title":"How digital transformation facilitates ESG performance to heavy polluting enterprises:A panel fsQCA based on national big data comprehensive pilot zones","authors":"Li Jing , Li Qianqiang , Chen Yantai , An Qi","doi":"10.1016/j.techfore.2025.124366","DOIUrl":"10.1016/j.techfore.2025.124366","url":null,"abstract":"<div><div>Digital transformation presents a promising pathway to improving Environmental, Social, and Governance (ESG) performance in heavy-polluting enterprises within emerging economies. However, it also introduces potential drawbacks, such as bounded rationality crowding-out effects and a focus on short-term financial goals. Therefore, to fully understand its multifaceted impact on ESG performance, a comprehensive analysis through the lens of complex systems management is crucial. This study applies panel data fuzzy-set qualitative comparative analysis (PD-fsQCA) to examine heavy-polluting enterprises in China's national big data comprehensive pilot zones. Grounded in the Technological-Organizational-Environmental (TOE) framework, the analysis uncovers the intricate causal relationships between digital transformation and ESG performance. The findings reveal that factors such as digital strategies (DS), digital technology (DT), internal control quality (IC), enterprise environmental attention allocation (EA), regional environmental regulation (ER), and public environmental concern (PEC) interact in multiple configurations to shape ESG outcomes, including “IC & DT” Driven, “ER & DS” Driven, and “DT & DS” Driven models. These pathways demonstrate significant temporal and organizational heterogeneity, highlighting the diverse impacts of digital transformation on ESG performance across different timeframes and enterprise contexts.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"221 ","pages":"Article 124366"},"PeriodicalIF":13.3,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145158399","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Green strategic intent, artificial intelligence capability and behavioral dynamics of achieving circular economy goals in the public sector 公共部门实现循环经济目标的绿色战略意图、人工智能能力和行为动态

IF 13.3 1区管理学

Technological Forecasting and Social Change Pub Date : 2025-09-25 DOI: 10.1016/j.techfore.2025.124362

Nadia Zahoor , Muhammad Usman , Adeel Khalid , Mohamed Gamal Aboelmaged , Naveed Yasin

{"title":"Green strategic intent, artificial intelligence capability and behavioral dynamics of achieving circular economy goals in the public sector","authors":"Nadia Zahoor , Muhammad Usman , Adeel Khalid , Mohamed Gamal Aboelmaged , Naveed Yasin","doi":"10.1016/j.techfore.2025.124362","DOIUrl":"10.1016/j.techfore.2025.124362","url":null,"abstract":"<div><div>This study investigates the role of green strategic intent in facilitating the adoption of circular economy practices within public sector organizations. Using the dynamic capability view, we proposed that green strategic intent leads to circular economy practices. We also proposed that artificial intelligence (AI) capability and green learning ambidexterity act as significant underlying mechanisms and leader boundary-spanning behavior as a moderator. Data were collected from 228 managers of various public sector departments in United Arab Emirates (UAE) using a time-lagged design. Our results supported that there is a positive relationship between green strategic intent and circular economy practices. Further, green strategic intent positively influences circular economy practices through AI capability and green learning ambidexterity that act as serial mediators of the green strategic intent-circular economy practices link. Finally, leader boundary-spanning behavior significantly moderates the effects of green strategic intent on AI capability. Our findings offer important insights that can enable public sector organizations to implement circular economy practices.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"221 ","pages":"Article 124362"},"PeriodicalIF":13.3,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145158396","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A hierarchical framework for addressing innovation resistance to ICT adoption in older adults: A case study of safety alarm systems 解决老年人对信息通信技术采用的创新阻力的分层框架：安全报警系统的案例研究

IF 13.3 1区管理学

Technological Forecasting and Social Change Pub Date : 2025-09-25 DOI: 10.1016/j.techfore.2025.124356

Ming-Hao Chang , Jian-Yu Lian , Pi-Shan Sung , Peng-Ting Chen

{"title":"A hierarchical framework for addressing innovation resistance to ICT adoption in older adults: A case study of safety alarm systems","authors":"Ming-Hao Chang , Jian-Yu Lian , Pi-Shan Sung , Peng-Ting Chen","doi":"10.1016/j.techfore.2025.124356","DOIUrl":"10.1016/j.techfore.2025.124356","url":null,"abstract":"<div><div>Aging in place, the concept of older individuals living independently within their communities, is gaining importance as the global population aged over 65 rises. Technology, particularly information and communication technology (ICT), plays a crucial role in supporting aging in place by enhancing safety and quality of life. Given Taiwan's strong research and development sector in ICT and the prevalence of aging in place, the case study is conducted in Taiwan. Content analysis of the interviews identified 16 key barriers, which were combined with those from the literature review. To systematically address these barriers and develop strategies, the study employed the Interpretive Structural Modeling (ISM) methodology, which involved establishing pairwise relationships among challenges with expert input. The study included 27 expert respondents, including physicians and scholars. This study found that User's Computer Literacy, Product Operation Complexity, Network Equipment Support, and Usage Safety Consideration require immediate attention. Therefore, older adults with an early educational background in computer literacy tend to adopt ICT more successfully. This study offers a hierarchical framework for overcoming barriers to ICT adoption among the elderly, enhancing elderly safety and supporting aging in place.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"221 ","pages":"Article 124356"},"PeriodicalIF":13.3,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145158398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Can dual-pilot policy of innovative city and carbon trading promote carbon productivity? Empirical evidence from dual-pilot city in China 创新城市与碳交易双试点政策能否促进碳生产力？来自中国双试点城市的经验证据

IF 13.3 1区管理学

Technological Forecasting and Social Change Pub Date : 2025-09-25 DOI: 10.1016/j.techfore.2025.124360

Yao Qin, Hongmei Zhang, Wei Liang

{"title":"Can dual-pilot policy of innovative city and carbon trading promote carbon productivity? Empirical evidence from dual-pilot city in China","authors":"Yao Qin, Hongmei Zhang, Wei Liang","doi":"10.1016/j.techfore.2025.124360","DOIUrl":"10.1016/j.techfore.2025.124360","url":null,"abstract":"<div><div>China is committed to reducing carbon emissions and advancing sustainable development. The carbon emissions trading pilot and innovative city pilot programs serve as crucial policy instruments for achieving carbon neutrality and high-quality economic growth. Carbon productivity, a comprehensive metric that balances emission reduction and economic performance, provides a rational indicator for assessing these dual objectives. Investigating the synergistic effects of these dual-pilot policies on carbon productivity holds significant importance. This study evaluates the impact and mechanisms of the “dual-pilot policy” (integrating carbon trading and innovative city policies) on urban carbon productivity. It is evident from the findings that the dual-pilot policy substantially enhances carbon productivity (0.365), fostering regional green economic development. Heterogeneity analysis indicates that the policy's impact exhibits development convergence characteristics. In exploring policy synergy, this study demonstrates that dual-pilot implementation generates unique contributions: for cities already participating in a single pilot, adopting the dual-pilot policy leads to an additional 14.1 % increase in carbon productivity compared to their baseline levels. Furthermore, the policy sequencing of “innovation-first followed by carbon trading” yields superior outcomes (0.239). By innovatively exploring the joint outcomes associated with dual-pilot policy synergy on carbon productivity. This research beyond advancing scholarly discourse on decarbonization, the analysis yields operational frameworks to optimize policy synergy effects.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"221 ","pages":"Article 124360"},"PeriodicalIF":13.3,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145158397","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Using social media for opportunity exploration in social enterprises: Sensemaking and signaling perspectives 利用社会媒体探索社会企业的机会：意义制造和信号视角

IF 13.3 1区管理学

Technological Forecasting and Social Change Pub Date : 2025-09-24 DOI: 10.1016/j.techfore.2025.124367

Dhruba Borah , Jihye Kim , Nicolas Li

{"title":"Using social media for opportunity exploration in social enterprises: Sensemaking and signaling perspectives","authors":"Dhruba Borah , Jihye Kim , Nicolas Li","doi":"10.1016/j.techfore.2025.124367","DOIUrl":"10.1016/j.techfore.2025.124367","url":null,"abstract":"<div><div>This paper investigates how social enterprises leverage social media (SM) for opportunity exploration. Using a multiple case study design, we conducted 51 interviews across 15 South Korean social enterprises and applied the Gioia methodology for thematic analysis. Drawing on sensemaking theory, our findings highlight the central role of public SM platforms, particularly Facebook, Instagram, LinkedIn, X, and YouTube, in enabling both individual and collective sensemaking around social problems and potential solutions. We show that individual sensemaking is supported through scanning of content posted on external actors' SM profiles, while collective sensemaking occurs via sourcing interactions with external actors on SM. Additionally, anchoring signaling theory, we show how social enterprises strategically manage their own SM content to communicate their capabilities and identity, including those of their founders, to an external audience, thereby encouraging their engagement in the collective sensemaking process. Our study contributes to developing an in-depth understanding for social enterprises to utilize SM for opportunity exploration, distinguishing between opportunity identification and evaluation stages, and outlining the associated challenges.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"221 ","pages":"Article 124367"},"PeriodicalIF":13.3,"publicationDate":"2025-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145118594","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Press to pay: The power of biometrics in financial transactions investigated by PLS-SEM, fsQCA, and NCA 按下支付：生物识别技术在金融交易中的作用，由PLS-SEM， fsQCA和NCA调查

IF 13.3 1区管理学

Technological Forecasting and Social Change Pub Date : 2025-09-24 DOI: 10.1016/j.techfore.2025.124365

Francisco Liébana-Cabanillas , Ali Abbasi Ghazanfar , Elena Higueras-Castillo , Ralf Wagner

{"title":"Press to pay: The power of biometrics in financial transactions investigated by PLS-SEM, fsQCA, and NCA","authors":"Francisco Liébana-Cabanillas , Ali Abbasi Ghazanfar , Elena Higueras-Castillo , Ralf Wagner","doi":"10.1016/j.techfore.2025.124365","DOIUrl":"10.1016/j.techfore.2025.124365","url":null,"abstract":"<div><div>The financial sector is undergoing rapid transformation driven by technological innovation and the digitization of financial transactions. Biometric Payment Cards (BPCs) represent a disruptive solution that combines traditional payment methods with biometric authentication—primarily through fingerprints—to improve security and the user experience. This study explores the adoption of BPCs using an integrated theoretical framework that combines the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2), Perceived Risk Theory (PRT), and Trust Theory (TT). Data were collected from 342 users a tripartite approach using Partial Least Squares Structural Equation Modelling (PLS-SEM), fuzzy-set Qualitative Comparative Analysis (fsQCA), and Necessary Condition Analysis (NCA). The results reveal that effort expectation is the strongest positive predictor of adoption, followed by trust and hedonic motivation, while perceived risk acts as a significant inhibitor. The fsQCA analysis identifies multiple sufficient configurations—such as high trust combined with low perceived risk—that lead to high usage intention, and the NCA confirms that trust is a necessary condition. These findings contribute to both theory and practice by integrating linear and configurational approaches to technology adoption. In practical terms, the study highlights the importance of simplifying user interfaces, improving biometric reliability, and fostering user trust to promote widespread adoption of biometric payment technologies.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"221 ","pages":"Article 124365"},"PeriodicalIF":13.3,"publicationDate":"2025-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145118596","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How the Metaverse reshapes new venture emergence 虚拟世界如何重塑新企业的出现

IF 13.3 1区管理学

Technological Forecasting and Social Change Pub Date : 2025-09-24 DOI: 10.1016/j.techfore.2025.124364

Sima Sajadi , Yabo Octave Niamie , Fabiano Armellini

{"title":"How the Metaverse reshapes new venture emergence","authors":"Sima Sajadi , Yabo Octave Niamie , Fabiano Armellini","doi":"10.1016/j.techfore.2025.124364","DOIUrl":"10.1016/j.techfore.2025.124364","url":null,"abstract":"<div><div>The Metaverse, an emerging virtual universe powered by advancements in virtual reality (VR), augmented reality (AR), and blockchain technologies, presents new avenues for reshaping the entrepreneurial landscape. This study explores the Metaverse's multifaceted roles as an enabler, a market offering (output), and a contextual environment, emphasizing its influence across the prospecting, development, and exploitation stages of new venture emergence. Utilizing a Theory Synthesis approach grounded in a systematic search and critical review (SSCR), the research integrates fragmented insights from entrepreneurial process theory and digital technology frameworks to develop a conceptual understanding of the Metaverse's transformative impact.</div><div>The findings show that the Metaverse facilitates immersive prototyping, market validation, and global collaboration, while reshaping entrepreneurial contexts through mechanisms that reduce uncertainty, accelerate development, and enable new forms of value creation. By highlighting mechanisms, the study moves beyond descriptive accounts and establishes the basis for stage-specific propositions.</div><div>The study contributes theoretically by clarifying how and when the Metaverse influences different stages of venture creation. By linking its multifaceted roles to a staged model of entrepreneurship, the paper refines existing theories of venture emergence. It extends digital entrepreneurship research and offers insights for entrepreneurs and policymakers seeking Metaverse-driven strategies for innovation and sustainable growth.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"221 ","pages":"Article 124364"},"PeriodicalIF":13.3,"publicationDate":"2025-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145118595","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Do multinational technology alliances promote enterprises' innovation quality or quantity in emerging markets? - evidence from China 跨国技术联盟促进新兴市场企业创新的质量还是数量？——来自中国的证据

IF 13.3 1区管理学

Technological Forecasting and Social Change Pub Date : 2025-09-24 DOI: 10.1016/j.techfore.2025.124368

Jingjing Li , Xianming Wu , Victor Cui

{"title":"Do multinational technology alliances promote enterprises' innovation quality or quantity in emerging markets? - evidence from China","authors":"Jingjing Li , Xianming Wu , Victor Cui","doi":"10.1016/j.techfore.2025.124368","DOIUrl":"10.1016/j.techfore.2025.124368","url":null,"abstract":"<div><div>With emerging market multinational enterprises (EMNEs) increasingly relying on multinational technology alliances (MTAs) to secure competitive advantage, it has become an urgent research priority to understand how MTAs shape the quality and quantity of corporate innovation. Combining resource-based and learning theories with 651 multinational alliances from 2006 to 2020, we find that MTAs significantly affect enterprises' innovation quality. However, this effect does not exist in terms of innovation quantity. The industry similarity between the company and the alliance (ISCA) and the transnational alliance experience positively moderate the relationship between MTAs and enterprises' innovation quality, while ownership concentration positively moderates the relationship between MTAs and enterprises' innovation quantity. Heterogeneity tests show that the positive impact of MTAs disappears for alliances located within China or in non-high-tech industries, but becomes more pronounced for those established abroad and in high-tech sectors. Our research enriches the study of the context under which multinational alliances promote corporate innovation and deepens the existing literature's understanding of corporate learning within multinational alliances.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"221 ","pages":"Article 124368"},"PeriodicalIF":13.3,"publicationDate":"2025-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145118593","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Discursively negotiating AI: A social representation theory approach to LLM-based chatbots 话语协商人工智能：基于法学硕士的聊天机器人的社会表征理论方法

IF 13.3 1区管理学

Technological Forecasting and Social Change Pub Date : 2025-09-22 DOI: 10.1016/j.techfore.2025.124352

Federico Mangiò , Giuseppe Pedeliento , Philipp Wassler , Nigel Williams

{"title":"Discursively negotiating AI: A social representation theory approach to LLM-based chatbots","authors":"Federico Mangiò , Giuseppe Pedeliento , Philipp Wassler , Nigel Williams","doi":"10.1016/j.techfore.2025.124352","DOIUrl":"10.1016/j.techfore.2025.124352","url":null,"abstract":"<div><div>To date, users have not merely interacted with large language model (LLM)-based chatbots. Notably, they collectively discussed about them, flooding the online information ecosystem with a sheer volume of social media posts about LLM-based chatbots. Despite research on users' reception of this equivocal technology is on the rise, it is mainly rooted in positivist and functionalist paradigms, leaving a finer-grained understanding of how early adopters collectively make sense of such novel and unfamiliar technology in dedicated online environments elusive. Drawing upon Social Representation Theory, this study employs a computationally grounded analysis of user-generated content to investigate how the social representations of LLM-based chatbots formed in online communities. Findings reveal that users, through different discursive and emotional anchoring and objectification mechanisms, represent the LLM-based chatbot as a “creative partner”, a “multistable artifact”, a “connective hackaton”, and a “technology of power”. This work contributes to the emerging literature about LLM-based chatbots acceptance by unveiling how users discursively make sense of such unfamiliar social objects, and how they renegotiate the agentic roles of both actants involved in human-chatbot interactions. It showcases an original text-mining protocol to study social representations based on social media data; and it offers managerial implications to AI service providers and policy makers.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"221 ","pages":"Article 124352"},"PeriodicalIF":13.3,"publicationDate":"2025-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145118598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0