A hierarchical framework for addressing innovation resistance to ICT adoption in older adults: A case study of safety alarm systems

IF 13.3 1区管理学 Q1 BUSINESS

Technological Forecasting and Social Change Pub Date : 2025-09-25 DOI:10.1016/j.techfore.2025.124356

Ming-Hao Chang , Jian-Yu Lian , Pi-Shan Sung , Peng-Ting Chen

{"title":"A hierarchical framework for addressing innovation resistance to ICT adoption in older adults: A case study of safety alarm systems","authors":"Ming-Hao Chang , Jian-Yu Lian , Pi-Shan Sung , Peng-Ting Chen","doi":"10.1016/j.techfore.2025.124356","DOIUrl":null,"url":null,"abstract":"<div><div>Aging in place, the concept of older individuals living independently within their communities, is gaining importance as the global population aged over 65 rises. Technology, particularly information and communication technology (ICT), plays a crucial role in supporting aging in place by enhancing safety and quality of life. Given Taiwan's strong research and development sector in ICT and the prevalence of aging in place, the case study is conducted in Taiwan. Content analysis of the interviews identified 16 key barriers, which were combined with those from the literature review. To systematically address these barriers and develop strategies, the study employed the Interpretive Structural Modeling (ISM) methodology, which involved establishing pairwise relationships among challenges with expert input. The study included 27 expert respondents, including physicians and scholars. This study found that User's Computer Literacy, Product Operation Complexity, Network Equipment Support, and Usage Safety Consideration require immediate attention. Therefore, older adults with an early educational background in computer literacy tend to adopt ICT more successfully. This study offers a hierarchical framework for overcoming barriers to ICT adoption among the elderly, enhancing elderly safety and supporting aging in place.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"221 ","pages":"Article 124356"},"PeriodicalIF":13.3000,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Technological Forecasting and Social Change","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0040162525003877","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"BUSINESS","Score":null,"Total":0}

引用次数: 0

Abstract

Aging in place, the concept of older individuals living independently within their communities, is gaining importance as the global population aged over 65 rises. Technology, particularly information and communication technology (ICT), plays a crucial role in supporting aging in place by enhancing safety and quality of life. Given Taiwan's strong research and development sector in ICT and the prevalence of aging in place, the case study is conducted in Taiwan. Content analysis of the interviews identified 16 key barriers, which were combined with those from the literature review. To systematically address these barriers and develop strategies, the study employed the Interpretive Structural Modeling (ISM) methodology, which involved establishing pairwise relationships among challenges with expert input. The study included 27 expert respondents, including physicians and scholars. This study found that User's Computer Literacy, Product Operation Complexity, Network Equipment Support, and Usage Safety Consideration require immediate attention. Therefore, older adults with an early educational background in computer literacy tend to adopt ICT more successfully. This study offers a hierarchical framework for overcoming barriers to ICT adoption among the elderly, enhancing elderly safety and supporting aging in place.

查看原文本刊更多论文

解决老年人对信息通信技术采用的创新阻力的分层框架：安全报警系统的案例研究

随着全球65岁以上人口的增加，老年人在社区内独立生活的概念正变得越来越重要。科技，特别是信息和通信技术（ICT），通过提高安全和生活质量，在支持老龄化方面发挥着至关重要的作用。考虑到台湾在信息通信技术方面的强大研发部门和老龄化的普遍存在，本案例研究在台湾进行。访谈的内容分析确定了16个主要障碍，并将其与文献综述中的障碍结合起来。为了系统地解决这些障碍并制定策略，该研究采用了解释结构建模（ISM）方法，该方法涉及在专家输入的挑战之间建立两两关系。该研究包括27名专家受访者，包括医生和学者。本研究发现，使用者的电脑素养、产品操作复杂度、网路设备支援及使用安全考量，均需立即关注。因此，具有早期计算机知识教育背景的老年人倾向于更成功地采用ICT。本研究为克服老年人采用信息通信技术的障碍、加强老年人安全和支持就地老龄化提供了一个层次框架。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Technological Forecasting and Social Change Multiple-

CiteScore

21.30

自引率

10.80%

发文量

813

期刊介绍： Technological Forecasting and Social Change is a prominent platform for individuals engaged in the methodology and application of technological forecasting and future studies as planning tools, exploring the interconnectedness of social, environmental, and technological factors. In addition to serving as a key forum for these discussions, we offer numerous benefits for authors, including complimentary PDFs, a generous copyright policy, exclusive discounts on Elsevier publications, and more.