{"title":"Governance by artifacts: Theory and evidence on materiality of administrative burdens","authors":"Muhammad Azfar Nisar, Ayesha Masood","doi":"10.1111/puar.13821","DOIUrl":"https://doi.org/10.1111/puar.13821","url":null,"abstract":"Administrative burden research has contributed to improved understanding of citizens' experiences while accessing state services. However, the significance of the material infrastructure within which citizen–administrator interactions take place remains largely absent from this line of research. To help address this research gap, this article uses ethnographic data to discuss the influence of material and virtual artifacts in bureaucratic offices on the administrative burden faced by citizens accessing social services. This significance of artifacts is further unpacked along their material, symbolic, and aesthetic dimensions. Our findings suggest that the instrumentality of certain artifacts (or lack thereof) can disproportionately decrease accessibility and usability of bureaucratic spaces for certain social groups thereby augmenting their administrative burden. Moreover, artifacts symbolizing power, prestige, and administrative easing are reserved for spaces occupied by the social elite while the underprivileged groups are relegated to bureaucratic spaces characterized by a general neglect of aesthetics and symbolism of decay.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"10 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140538943","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Oxford handbook of governance and public management for social policy. By Karen J.Baehler, Washington: Oxford University Press. 2023. pp. 1064. $29.09 (soft cover), $144.92 (hardcover). pISBN: 9780190916329; eISBN: 9780190916350","authors":"V. Kalyani","doi":"10.1111/puar.13819","DOIUrl":"https://doi.org/10.1111/puar.13819","url":null,"abstract":"","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"54 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140533191","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding municipal fiscal health: A model for local governments in the USA. By Craig S.Maher, SunghoPark, Bruce D.McDonaldIII, Steven C.Deller, New York: Routledge. 2023. pp. 350. $61.99 (paperback) and $160 (hardcover). ISBN: 9781032055428","authors":"Andrey Yushkov","doi":"10.1111/puar.13817","DOIUrl":"https://doi.org/10.1111/puar.13817","url":null,"abstract":"","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"26 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140533228","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Automated, administrative decision‐making and good governance: Synergies, trade‐offs, and limits","authors":"Ulrik B. U. Roehl, Morten Balle Hansen","doi":"10.1111/puar.13799","DOIUrl":"https://doi.org/10.1111/puar.13799","url":null,"abstract":"Automated, administrative decision‐making (AADM) is a key component in digital government reforms. It represents an aspiration for a better and more efficient administration but also presents challenges to values of public administration. We systematically review the emerging literature on use of AADM from the perspective of good governance. Recognizing the inherent tensions of values of public administration, the broad review identifies key synergies, trade‐offs, and limits of AADM and good governance associated with nine values: Accountability, efficiency, equality, fairness, resilience, responsiveness, right‐to‐privacy, rule‐of‐law, and transparency. While synergies represent “low‐hanging fruits”, trade‐offs and limits are “hard cases” representing challenges to good governance. Taking the specific decision‐making context into account, practitioners and scholars should attempt to nurture the “fruits” and lessen the tensions of the “hard‐cases” thereby increasing the desirable societal outcomes of use of AADM.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"78 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140317214","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tina Øllgaard Bentzen, Sven Siverbo, Marte Winsvold
{"title":"Keeping the magic alive: The multiple functions of magic concepts","authors":"Tina Øllgaard Bentzen, Sven Siverbo, Marte Winsvold","doi":"10.1111/puar.13814","DOIUrl":"https://doi.org/10.1111/puar.13814","url":null,"abstract":"Despite scholarly fascination with magic concepts, empirical research on how they fare in practice is scarce. This study explores how magic concepts retain their magic when used in public organizations. Using survey data and case studies, we identify “trust” as a magic concept in Scandinavian municipalities and develop a typology of its four central functions. We find that the concept of trust is used to confirm and confront old organizational practices, as well as to calibrate and catalyze new ones. We suggest that the multivocal character of magic concepts enables them to fit multiple agendas simultaneously, strengthening their ability to stay magic.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"35 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140317201","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Knowing what you pay for: Does benefits information increase bond referenda support?","authors":"Mikhail Ivonchyk","doi":"10.1111/puar.13812","DOIUrl":"https://doi.org/10.1111/puar.13812","url":null,"abstract":"This article examines the impact of including benefits information on voter support in school bond referenda. It proposes that benefits information can increase voter support and mitigate the negative impact of tax implications. The proposition is tested empirically through a survey experiment, using random assignment and a nationally representative sample. The findings provide causal evidence supporting the proposition, revealing a consistently positive effect of benefits information on voter support across diverse population groups, including homeowners, individuals without children, and supporters of private education. The effect weakens but remains significant even when tax implications are considered. These findings contribute to the existing literature on bond referenda and offer valuable insights for public policy makers aiming to enhance success rates in bond referenda.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"1 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140291991","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kutsal Yesilkagit, Michael Bauer, B. Guy Peters, Jon Pierre
{"title":"The Guardian State: Strengthening the public service against democratic backsliding","authors":"Kutsal Yesilkagit, Michael Bauer, B. Guy Peters, Jon Pierre","doi":"10.1111/puar.13808","DOIUrl":"https://doi.org/10.1111/puar.13808","url":null,"abstract":"Liberal democracy has become vulnerable to illiberal political movements and the gradual erosion of democratic institutions. To safeguard liberal democracy, we propose the concept of the Guardian State, which embraces liberal principles while acting as a defensive barrier against illiberal tendencies. We need strong administrative institutions that uphold liberal democratic norms and resist pressures from populist politicians. Institutionalizing guardianship as the key norm within the civil service fortifies democratic institutions against backsliding. The principle of neutrality alone cannot ensure that only liberal citizens come to power. Structural measures at the individual and organizational levels are essential to fortify the foundations of the Guardian State and protect liberal democracy against evolving threats. Proactive efforts are necessary to defend and strengthen the public service to ensure the long‐term viability of democratic governance. The Guardian State places the bureaucracy in a key role in preserving the core principles of democracy.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"10 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140106433","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information for Contributors","authors":"","doi":"10.1111/puar.13811","DOIUrl":"https://doi.org/10.1111/puar.13811","url":null,"abstract":"<h2> About the Journal</h2>\u0000<p><i>Public Administration Review</i> (<i>PAR</i>) is dedicated to advancing theory and practice in public administration. <i>PAR</i> serves a wide range of audiences globally. As the preeminent professional journal in public administration, <i>Public Administration Review</i> (<i>PAR</i>) strives to publish research that not only advances the science and theory of public administration, but also incorporates and addresses the realities of the practice of public administration.</p>\u0000<p>The <i>PAR</i> editorial team takes pride in our rigorous review process. Although we strive for rigor, we also seek to provide quality service to our contributors. Operationally, this means we try to offer high quality, timely feedback. The standard time for full peer review is typically less than 90 days from receipt of a manuscript to an editor’s decision. If our internal editorial review concludes a manuscript is not suitable for full peer review, then we usually have a decision to authors within 14 days after submission of a manuscript.</p>\u0000<p>As a professional journal, <i>PAR</i> encourages submissions from both scholars and practitioners. Regardless of the affiliations of our authors, our readers value research informed by practice and practice informed by research. Since its founding in 1940, <i>PAR</i> has regularly published articles contributed by practitioners.</p>","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"34 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140048018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Does she belong here? Women in leadership positions and organizational performance in gendered institutions","authors":"Sungjoo Choi, Yeongjun Ko","doi":"10.1111/puar.13806","DOIUrl":"https://doi.org/10.1111/puar.13806","url":null,"abstract":"Gender diversity in leadership positions may not always bring desirable outcomes for an organization as diversity researchers have argued. Female leaders are less likely to contribute to effectiveness of their organization when it is male‐dominated and has strong masculine culture. We tested a nonlinear relationship between gender diversity at the top and organizational performance and the moderating effect of a female critical mass in an organization. Time‐series data were collected from state‐owned enterprises and quasi‐governmental organizations affiliated with the Korean government and were analyzed through fixed‐effects panel regressions. The results show that gender diversity on executive boards has an inverted U‐shaped relationship with organizational performance. The positive effect of gender diversity on executive boards on organizational performance increases up to a certain level, beyond which the diversity effect turns negative. Curvilinear relationships were found to be flatter in more gender‐balanced organizational settings, suggesting that the negative effect of gender diversity at the top is likely to increase to a lesser extent than in male‐skewed settings.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"272 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-03-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140046321","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Frontline employees' responses to citizens' communication of administrative burdens","authors":"Aske Halling, Niels Bjørn Grund Petersen","doi":"10.1111/puar.13800","DOIUrl":"https://doi.org/10.1111/puar.13800","url":null,"abstract":"The literature on administrative burdens demonstrates that citizens may experience different kinds of administrative burdens when interacting with the state. However, we know little about whether citizens' communication of these experiences affects how frontline employees implement compliance demands. Building on the street-level bureaucracy and administrative burden literature, we hypothesize that citizens' communication of direct and indirect psychological costs affects frontline employees' inclination to accommodate citizens. Furthermore, we expect this effect to be stronger for members of the ethnic majority than for ethnic minority members. We test these expectations using a preregistered survey experiment on a sample of 1048 Danish public caseworkers from 32 employment agencies. Results show that frontline employees are indeed more willing to reduce demands and help citizens that communicate their experiences of direct and indirect psychological costs. Further, we find some evidence that frontline employees are more responsive to citizens from the ethnic majority.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"45 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-03-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140048022","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}