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Building and Maintaining Trust “Even When Things Aren't Going Well”: Meta-Regulation Through an Explicit Psychological Contract
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-04-13 DOI: 10.1111/puar.13956
Nicola Burgess, Graeme Currie, Tina Kiefer, John Richmond, Julian Hartley
{"title":"Building and Maintaining Trust “Even When Things Aren't Going Well”: Meta-Regulation Through an Explicit Psychological Contract","authors":"Nicola Burgess, Graeme Currie, Tina Kiefer, John Richmond, Julian Hartley","doi":"10.1111/puar.13956","DOIUrl":"https://doi.org/10.1111/puar.13956","url":null,"abstract":"Hierarchical relationships between government regulators and public services providers often lead to dysfunctional behaviors that negatively impact service delivery. Meta-regulation encompassing continuous learning towards sustainable service improvement involving both parties could offer a more effective regulatory approach. Mutual trust is crucial for this approach but is often absent. Drawing on psychological contract theory and an empirical study in the English NHS, this research illustrates how an explicit psychological contract (EPC) can facilitate building and maintaining trust, even through challenging times. Our ethnographic observations reveal how a regular face-to-face meeting between regulators and hospital leaders provided a stable context through which the EPC could be operationalized to make fulfillment and breach visible, prompting responses that served to build and maintain trust. However, some breaches were deliberately kept hidden to protect trust and shared goals. We conclude the EPC is a pivotal mechanism to support a meta-regulatory approach in complex regulatory contexts.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"90 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143827197","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Hamas's October 7 Attack: Analysis of an “Antagonistic” Crisis
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-04-10 DOI: 10.1111/puar.13955
Federico Toth
{"title":"Hamas's October 7 Attack: Analysis of an “Antagonistic” Crisis","authors":"Federico Toth","doi":"10.1111/puar.13955","DOIUrl":"https://doi.org/10.1111/puar.13955","url":null,"abstract":"The aim of the article is to interpret the Hamas attack of October 7, 2023 in light of crisis management theories, seeking to draw from this event some general lessons about the nature of crises, their determinants, and how they are managed. More specifically, the article addresses three questions: (1) Why did Israel underestimate the warning signs and fail to prevent the attack? (2) What decision‐making logic did the Israeli government adopt in responding to the attack? (3) What kind of crisis is the one being analyzed? In the article, it is proposed to adopt the category of “antagonistic crises,” that is of crises that are caused by human beings, who act intentionally with the stated goal of getting the other party into trouble. The logic of appropriateness is used to interpret the response to the attack by the Netanyahu government.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"217 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143813510","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How Public Officials Perceive Algorithmic Discretion: A Study of Status Quo Bias in Policing
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-04-10 DOI: 10.1111/puar.13957
Muhammad Afzal, Panos Panagiotopoulos
{"title":"How Public Officials Perceive Algorithmic Discretion: A Study of Status Quo Bias in Policing","authors":"Muhammad Afzal, Panos Panagiotopoulos","doi":"10.1111/puar.13957","DOIUrl":"https://doi.org/10.1111/puar.13957","url":null,"abstract":"Algorithms are disrupting established decision-making practices in public administration. A key area of interest lies in <i>algorithmic discretion</i> or how public officials use algorithms to exercise discretion. The article develops a framework to explain algorithmic discretion by drawing on status quo bias theory and bureaucratic discretion. A study with police officers in the UK shows that—while officers still value their discretion—it is resistance via the aspects of status quo bias that accounts for a more substantial explanation. Transition costs, loss aversion, and performance uncertainty determine resistance and, in turn, reluctance to delegate discretion to algorithms. The study contributes to public administration research that demonstrates the influence of cognitive biases in the increasing use of algorithms in areas like policing. The article concludes with recommendations for embedding algorithmic discretion into the professional development of public officials to mitigate sources of status quo bias.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"89 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143819979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Impact of Professor Allan Rosenbaum: Global Champion of Public Administration, Field‐Builder, Teacher, and Friend
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-03-27 DOI: 10.1111/puar.13950
Trevor Brown, David Guo, Patria de Lancer Julnes, Meredith Newman, Cristina A. Rodriguez‐Acosta
{"title":"The Impact of Professor Allan Rosenbaum: Global Champion of Public Administration, Field‐Builder, Teacher, and Friend","authors":"Trevor Brown, David Guo, Patria de Lancer Julnes, Meredith Newman, Cristina A. Rodriguez‐Acosta","doi":"10.1111/puar.13950","DOIUrl":"https://doi.org/10.1111/puar.13950","url":null,"abstract":"Allan Rosenbaum was a dedicated public administration professor and administrator who made significant contributions to the field over his six‐decade career. He held various academic and administrative positions and played leadership roles in professional associations, becoming a global champion of public administration. Allan was known for his passion, humanity, decency, and friendship, which were evident in his professional contributions and the way he nurtured those who worked with him. In this remembrance piece, we highlight Allan's impact on the field and many public administrators and scholars across the globe.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"21 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143712926","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Trading Voice for Viability? The Impact of Marketization on Nonprofits' Critical Voice
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-03-24 DOI: 10.1111/puar.13929
Ben Suykens, Johan Hvenmark, ChiaKo Hung, Peter Raeymaeckers, Bram Verschuere
{"title":"Trading Voice for Viability? The Impact of Marketization on Nonprofits' Critical Voice","authors":"Ben Suykens, Johan Hvenmark, ChiaKo Hung, Peter Raeymaeckers, Bram Verschuere","doi":"10.1111/puar.13929","DOIUrl":"https://doi.org/10.1111/puar.13929","url":null,"abstract":"Propelled by the New Public Management reforms, the infusion of market values in the public‐nonprofit interface is argued to have increased nonprofit organizations' (NPOs) capacity to influence public policy through increased access to government, yet often at the cost of abandoning their critical stance toward the said government. Drawing on cross‐country survey data collected from NPOs across three different welfare states (N = 779), this study examines to what extent key aspects of nonprofit marketization are associated with NPOs refraining from criticizing their funding government. Corroborating the critical nonprofit marketization literature, we find that compromised advocacy goes hand in hand with high(er) levels of resource competition, output‐based public control, and recruitment of business‐like staff. These results add to a growing body of evidence of a so‐called closing or shrinking space for NPOs across different welfare state regimes.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"7 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-03-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143677891","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
New Public Governance as a Hybrid: A Critical InterpretationBy Laura Cataldi, Cambridge: Cambridge University Press, 2024. 70pp. $22.00 (hardbook). ISBN: 978-1-00-945403-2
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-03-20 DOI: 10.1111/puar.13953
Rudy Irwan Suhadi, Muhammad Akmal Ibrahim, Muhammad Tang Abdullah
{"title":"New Public Governance as a Hybrid: A Critical InterpretationBy Laura Cataldi, Cambridge: Cambridge University Press, 2024. 70pp. $22.00 (hardbook). ISBN: 978-1-00-945403-2","authors":"Rudy Irwan Suhadi, Muhammad Akmal Ibrahim, Muhammad Tang Abdullah","doi":"10.1111/puar.13953","DOIUrl":"https://doi.org/10.1111/puar.13953","url":null,"abstract":"<h2> Conflicts of Interest</h2>\u0000<p>The authors declare no conflicts of interest.</p>","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"44 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143660547","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Non-Profit Governance: Twelve Frameworks for Organisations and ResearchBy Guillaume Plaisance and Anne Goujon Belghit, Routledge, 2025. 242 pp. £108 (hard cover). ISBN: 978-1-03-259986-1
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-03-19 DOI: 10.1111/puar.13951
Fuminobu Mizutani
{"title":"Non-Profit Governance: Twelve Frameworks for Organisations and ResearchBy Guillaume Plaisance and Anne Goujon Belghit, Routledge, 2025. 242 pp. £108 (hard cover). ISBN: 978-1-03-259986-1","authors":"Fuminobu Mizutani","doi":"10.1111/puar.13951","DOIUrl":"https://doi.org/10.1111/puar.13951","url":null,"abstract":"<h2> Conflicts of Interest</h2>\u0000<p>The author declares no conflicts of interest.</p>","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"28 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143660449","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Explaining the Use of Influence Tactics to Achieve Intraorganizational Collective Action Around Local Sustainability
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-03-18 DOI: 10.1111/puar.13949
Christopher V. Hawkins, Rachel M. Krause, Angela Y. S. Park
{"title":"Explaining the Use of Influence Tactics to Achieve Intraorganizational Collective Action Around Local Sustainability","authors":"Christopher V. Hawkins, Rachel M. Krause, Angela Y. S. Park","doi":"10.1111/puar.13949","DOIUrl":"https://doi.org/10.1111/puar.13949","url":null,"abstract":"This research examines how actors responsible for leading organization‐wide efforts use “influence tactics” in pursuit of intraorganizational, or functional, collective action. We draw from intraorganizational influence theory and propose a revised taxonomy of tactics that vary along two dimensions: coerciveness (soft and hard) and orientation (relational and rational). We test factors associated with their use in the context of municipal sustainability, an objective that requires input from multiple distinct units for which it is not a core mission. Analysis of a sample of over 500 United States cities shows that the hard–rational approach of citing formally adopted ordinances or plans in an attempt to compel participation was the most frequently used tactic. The results of a multivariate probit regression further suggest that features of city governments' organizational structure and the support received from elected officials are associated with the use of different influence tactics to achieve collective action around sustainability initiatives.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"183 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143653369","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Untangling the Relationship Between Red Tape and Job Satisfaction: The Role of Self-Efficacy and High-Individualistic Culture
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-03-16 DOI: 10.1111/puar.13940
Qianhui Li, Bert George
{"title":"Untangling the Relationship Between Red Tape and Job Satisfaction: The Role of Self-Efficacy and High-Individualistic Culture","authors":"Qianhui Li, Bert George","doi":"10.1111/puar.13940","DOIUrl":"https://doi.org/10.1111/puar.13940","url":null,"abstract":"Although red tape remains a significant policy concern and despite meta-analytical research showing that it impacts employee and performance outcomes, research elucidating <i>why</i> and <i>under which conditions</i> it does so remains scarce. Using social cognitive theory, we first hypothesize that the relationship between red tape and job satisfaction is mediated by self-efficacy. Second, we argue that red tape is particularly harmful for job satisfaction in high-individualistic cultures. Using a survey dataset of 110,746 teachers across 45 countries, we find that self-efficacy is a statistically significant mediator in the red tape—job satisfaction relationship, explaining about 8% of the relationship. Self-efficacy does not offer a particularly potent mechanism explaining the red tape—job satisfaction relationship, though it does matter. Importantly, we also corroborate assumptions about the role of culture in red tape and public administration research, by finding that red tape is much more harmful for job satisfaction in high-individualistic cultures.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"16 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-03-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143635359","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Administrative Presidency and PK-12 Education Policy: Student Rights and Oversight During the Trump and Biden Era
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-03-12 DOI: 10.1111/puar.13939
Coral J. Flanagan, Kenneth K. Wong
{"title":"The Administrative Presidency and PK-12 Education Policy: Student Rights and Oversight During the Trump and Biden Era","authors":"Coral J. Flanagan, Kenneth K. Wong","doi":"10.1111/puar.13939","DOIUrl":"https://doi.org/10.1111/puar.13939","url":null,"abstract":"In politically polarized environments, presidential administrations rely on executive and administrative action to advance their social policy agendas. This article conducts a systematic review of the early Trump and Biden administration's use of unilateral action to influence PK-12 policy. We find that despite President Trump's campaign rhetoric around deregulation, both administrations employed unilateral action to influence education, although they pursued divergent policy priorities. We then demonstrate that across administrations, our multiple-level system of governance moderates presidential influence over education policy. We conclude that despite executive reliance on administrative action, state actors can play an important role in directing education policy by maintaining or challenging presidential priorities.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"15 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143608583","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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