Neomi Frisch-Aviram, Gabriela Spanghero Lotta, Luciana Jordão de Carvalho
{"title":"“Chat-Up”: The role of competition in street-level bureaucrats' willingness to break technological rules and use generative pre-trained transformers (GPTs)","authors":"Neomi Frisch-Aviram, Gabriela Spanghero Lotta, Luciana Jordão de Carvalho","doi":"10.1111/puar.13824","DOIUrl":"https://doi.org/10.1111/puar.13824","url":null,"abstract":"Organizations worldwide are concerned about workers using generative pretrained transformers (GPTs), which can generate human-like text in seconds at work. These organizations are setting rules on how and when to use GPTs. This article focuses on street-level bureaucrats' (SLBs) intentions to use GPTs even if their public organization does not allow its use (tech rule-breaking). Based on a mixed-methods exploratory design, using focus groups (<i>N</i> = 14) and a survey experiment (<i>N</i> = 279), we demonstrate that SLBs intend to break the rules and use GPTs when their competitors from the private sector have access to artificial intelligence (AI) tools. We discuss these findings in the context of hybrid forms of public management and the Promethean moment of GPTs.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"9 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140642957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Naim Kapucu, Andrew Parkin, Miriam Lumb, Russell Dippy
{"title":"Crisis coordination in complex intergovernmental systems: The case of Australia","authors":"Naim Kapucu, Andrew Parkin, Miriam Lumb, Russell Dippy","doi":"10.1111/puar.13830","DOIUrl":"https://doi.org/10.1111/puar.13830","url":null,"abstract":"As the scale and intensity of disasters and crises continue to increase, planning and managing crises have become a critical policy and governance issue. Of particular importance to this topic is crisis coordination, as effective response and recovery support the continuity of operations of governments and businesses, and are essential to the economy, health, and public safety. This paper applies a network governance perspective to explore the practical application of intergovernmental crisis coordination in Australia with reference to the COVID‐19 crisis contributing to a better understanding of the role of governing bodies in dealing with major crises in a coordinated manner. This paper also highlights the need to leverage collaborative leadership, organizational capacity, and a culture of collaboration to develop robust and connected networks in addressing crisis coordination within Australia's complex federal system.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"193 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140622884","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ed Gerrish, Mikhail Ivonchyk, Cleopatra Charles, Robert A. Greer, Temirlan T. Moldogaziev
{"title":"A meta‐analysis of the state and local government borrowing costs","authors":"Ed Gerrish, Mikhail Ivonchyk, Cleopatra Charles, Robert A. Greer, Temirlan T. Moldogaziev","doi":"10.1111/puar.13822","DOIUrl":"https://doi.org/10.1111/puar.13822","url":null,"abstract":"State and local governments seek to save money through fiscal efficiency. One such mechanism widely studied in the literature is through the choice for financial underwriting of debt. The extant literature generally suggests that state and local governments can lower borrowing costs through a competitive method of sale. In a meta‐analysis of 418 effects from 97 studies, we find that competitive sales do enjoy a statistically significant reduction in borrowing costs However, these effects are moderated when using key control variables, the use of more recent data, as well as due to measurement and methodological choices. Consequently, despite a large number of studies in this area, more research specific to small borrowers, new and understudied contexts, or those using sophisticated selection and causal methods is needed to understand whether the practical preference for competitive sales should persist.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"26 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140622903","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Adaptive organizational network response in a crisis: The case of five European airports during the COVID‐19 pandemic","authors":"Doret de Rooij, Aura Timen, Jörg Raab","doi":"10.1111/puar.13826","DOIUrl":"https://doi.org/10.1111/puar.13826","url":null,"abstract":"The COVID‐19 pandemic posed unprecedented challenges to the joint organizational response of private and public and here especially public health organizations. This is particularly true for airports as central connectors of global travel and trade. For five European airports, we analyzed the interorganizational response based on input from 66 of the 87 different airport partners, using two fictitious scenarios derived from public health practice. We applied organizational design theory and quantitative (network) analysis to show how the four fundamental problems of organizing have been tackled at airports, i.e., task distribution, task allocation, rewards, and information provision. This article shows how the response to COVID‐19 in the airport setting needs to be solved within broad and flexible public administrative networks. The thorough understanding of organizational network responses in emergency management following from this article supports future preparedness efforts to deal with complex known and unknown public health threats.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"56 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140608293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Connecting founding and dissolution: A demographic study of the US nonprofit sector","authors":"Duncan J. Mayer","doi":"10.1111/puar.13825","DOIUrl":"https://doi.org/10.1111/puar.13825","url":null,"abstract":"Despite a rich literature on nonprofit density, the founding and dissolution of nonprofit organizations remains poorly understood. This study explores the founding and dissolution in nonprofit populations including density dependence, resource concentration, government size, and hypothesizes that dissolution creates an entrepreneurial opportunity. The hypotheses are tested using county level data covering the continental US from 2010 to 2016 (<jats:italic>N</jats:italic> = 21,756). The results show government size, competition, and resource concentration are important for understanding founding and dissolution, and establishes strong support for a link between the events: a one standard deviation increase in the number of dissolutions in a county predicts an increase of 1.5% (CI: .72–2.31) in the nonprofit founding rate. The study highlights ways for public officials to support nonprofit entrepreneurship and calls for renewed interest in ecological applications in contemporary nonprofit populations.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"73 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140552003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Christian Schuster, Javier Fuenzalida, Kim Sass Mikkelsen, Jan-Hinrik Meyer-Sahling
{"title":"Unethical leadership, moral compensation, and ethical followership: Evidence from a survey experiment with Chilean public servants","authors":"Christian Schuster, Javier Fuenzalida, Kim Sass Mikkelsen, Jan-Hinrik Meyer-Sahling","doi":"10.1111/puar.13815","DOIUrl":"https://doi.org/10.1111/puar.13815","url":null,"abstract":"Numerous studies associate ethical leadership with ethical behavior in the public sector. By contrast, the effects of <i>unethical</i> leadership in the public sector have largely not been explored. Yet, unethical leadership need not beget unethical followership. Instead, we theorize that some bureaucrats may perceive unethical leadership as a moral threat and respond to it with moral compensation and greater <i>ethical</i> behavior. We provide evidence for our theorized effect through a vignette experiment with 19,852 bureaucrats in Chile. Bureaucrats exposed in the vignette to unethical role modeling by their superior or peers react with greater ethical awareness and ethical intent. This effect is concentrated among bureaucrats recruited through merit-based, public service criteria rather than connections, and thus bureaucrats who more likely feel morally threatened by unethical leadership. This suggests that unethical leadership in the public sector may differ in its consequences from the mere absence of ethical leadership.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"294 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140545552","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Matthias Döring, Nicolas Drathschmidt, Stine Piilgaard Porner Nielsen
{"title":"It takes (at least) two to tango: Investigating interactional dynamics between clients and caseworkers in public encounters","authors":"Matthias Döring, Nicolas Drathschmidt, Stine Piilgaard Porner Nielsen","doi":"10.1111/puar.13816","DOIUrl":"https://doi.org/10.1111/puar.13816","url":null,"abstract":"Public encounters are an essential element in citizen–state interactions. Yet, we know very little about the interactional dynamics between clients and street-level bureaucrats. By analyzing data from interviews and participatory observations of public encounters in a social security administration context, we propose a typology of public encounters based on clients' and employees' preparedness that affects the dynamics and outcomes of services. Encounters can either be characterized by “Conflict and Obstruction,” “Advocacy,” “Case Processing,” or “Agreement and Collaboration.” We conceptualize the relation between these types and how both clients and caseworkers transition between them. Additionally, the article's findings suggest that public encounters should not be observed as singular events. Rather, spillover effects between encounters and long-term multi-episode interactions with clients prove to be essential in understanding behavior on both sides through mutual learning.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"167 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140545551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Justin M. Stritch, Mogens Jin Pedersen, Ignacio Pezo
{"title":"Crowdsourced data in public administration research: A review and look to the future","authors":"Justin M. Stritch, Mogens Jin Pedersen, Ignacio Pezo","doi":"10.1111/puar.13823","DOIUrl":"https://doi.org/10.1111/puar.13823","url":null,"abstract":"Crowdsourcing platforms such as MTurk and Prolific have emerged as data sources for researchers in the social sciences. This article delves into the past, present, and future use of crowdsourced data in public administration scholarship. Through a review of published articles in top public administration journals (years 2013–2022), we uncover a general growth in the use of crowdsourced data over time. Additionally, we document how researchers have leveraged crowdsourced data to study a diverse range of themes and topics, with particular emphasis on survey experimental approaches and the examination of citizen attitudes and responses. Moreover, drawing on insights from a survey among quantitative public administration researchers, we discuss why the use of crowdsourced data is unlikely to diminish in the foreseeable future—despite ongoing debates regarding data quality and validity. We provide a set of guiding questions for researchers to consider when using crowdsourced data in public administration studies.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"263 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-04-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140538979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Governance by artifacts: Theory and evidence on materiality of administrative burdens","authors":"Muhammad Azfar Nisar, Ayesha Masood","doi":"10.1111/puar.13821","DOIUrl":"https://doi.org/10.1111/puar.13821","url":null,"abstract":"Administrative burden research has contributed to improved understanding of citizens' experiences while accessing state services. However, the significance of the material infrastructure within which citizen–administrator interactions take place remains largely absent from this line of research. To help address this research gap, this article uses ethnographic data to discuss the influence of material and virtual artifacts in bureaucratic offices on the administrative burden faced by citizens accessing social services. This significance of artifacts is further unpacked along their material, symbolic, and aesthetic dimensions. Our findings suggest that the instrumentality of certain artifacts (or lack thereof) can disproportionately decrease accessibility and usability of bureaucratic spaces for certain social groups thereby augmenting their administrative burden. Moreover, artifacts symbolizing power, prestige, and administrative easing are reserved for spaces occupied by the social elite while the underprivileged groups are relegated to bureaucratic spaces characterized by a general neglect of aesthetics and symbolism of decay.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"10 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140538943","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Oxford handbook of governance and public management for social policy. By Karen J.Baehler, Washington: Oxford University Press. 2023. pp. 1064. $29.09 (soft cover), $144.92 (hardcover). pISBN: 9780190916329; eISBN: 9780190916350","authors":"V. Kalyani","doi":"10.1111/puar.13819","DOIUrl":"https://doi.org/10.1111/puar.13819","url":null,"abstract":"","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"54 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140533191","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}