{"title":"Testing the effects of merit appointments and bureaucratic autonomy on governmental performance: Evidence from African bureaucracies","authors":"Sergio Fernandez, Faisal Cheema","doi":"10.1111/puar.13896","DOIUrl":"https://doi.org/10.1111/puar.13896","url":null,"abstract":"Appointing bureaucrats based on merit and protecting them from excessive political interference have become bedrocks of modern bureaucracy. Populist leaders throughout the world, however, are looking to undermine merit systems and politicize bureaucracies. This study analyzes the impact of merit‐based appointments and bureaucratic autonomy on service delivery effectiveness, using longitudinal data from a panel of African countries. Throughout Africa, social, economic, and political conditions have made it difficult for meritocratic and autonomous bureaucracies to take root and flourish as they have elsewhere. Despite these challenges, the study's main finding is that the practice of appointing bureaucrats based on merit has a positive effect on the provision of public services like transportation infrastructure, standardized education, drinking water, sanitation, and waste disposal. Political leaders undercutting meritocratic civil services and expanding patronage appointments do so at their own peril due to the adverse consequences of their actions on governmental performance. Little evidence is found of a relationship between bureaucratic autonomy and service delivery effectiveness.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"76 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-11-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142597975","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Managing cyberattacks in wartime: The case of Ukraine","authors":"Iryna Fyshchuk, Mette Strange Noesgaard, Jeppe Agger Nielsen","doi":"10.1111/puar.13895","DOIUrl":"https://doi.org/10.1111/puar.13895","url":null,"abstract":"Cybersecurity specialists face continual challenges in protecting organizations and societies from ever‐evolving cyberattacks. These challenges intensify dramatically in the context of war, yet our understanding of cyberattacks during wartime is limited. This is in part because it is difficult to gather information about cyberattacks and cybersecurity in highly tense wartime environments. Against this backdrop, we present evidence from a unique case study that examines cyberattacks and cybersecurity issues in the context of the Russian‐Ukraine war. Compared with peacetime, the nature of cyberattacks in wartime both intensifies and expands. During armed conflict, nation‐state funded cyberattacks are typically better financed, more prolonged, and have concrete aims, including to disrupt military operations, sabotage infrastructure, spark civil unrest, and spread disinformation. Countries at war experience extreme pressures due to resource scarcity, poverty, and societal conflicts, all of which make it difficult to effectively manage cyberattack threats and experiences. Based on interviews with public authority representatives in Ukraine, our study found four main challenges to managing cyberattacks during wartime. First, <jats:italic>limited financial resources</jats:italic> were a major hindrance. Decision‐makers said that they were forced to set tough economic priorities and to oscillate between allocating resources to physical assets (e.g., <jats:italic>conventional</jats:italic> military operations and rebuilding infrastructure devasted by bombing) and to cybersecurity. In such situations, cybersecurity came in second to more immediate wartime needs; this complicated sufficient investment in IT infrastructure, cyber‐awareness training, and implementing response plans. Second, the country faced serious <jats:italic>recruitment difficulties</jats:italic>. Attracting IT and cyber personnel has been hard—and sometimes impossible—as the war forced people to leave the country or parts of it, and many IT professionals left the field to become soldiers. Further, salary disparities between the public and private sectors, as well as regional differences, thwarted recruitment efforts in certain areas of the country. <jats:italic>Inappropriate human behaviors</jats:italic>, such as clicking insecure links, poor password practices, and using risky apps, always pose significant cyberattack risks. War magnifies these challenges due to lack of training, as well as to increased financial incentives for employees to compromise security. <jats:italic>Unclear cybersecurity guidelines</jats:italic> added an extra layer of complexity in managing cyberattacks. Public authority representatives at the local level said that they lacked the clear, actionable guidelines they needed for cyberattack management in a wartime situation plagued by resource scarcity. These four challenges are not unique to wartime situations; all are recognized in the cybersecurity literature co","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"35 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142596614","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Strategic program management: Performance accountability driving use in national governments","authors":"Evan M. Berman, Eko Prasojo, Reza Fathurrahman, André Samartini, Geoff Plimmer, Meghna Sabharwal, Vinicius Neiva, Muhamad Imam Alfie Syarien, Desy Hariyati, Debie Puspasari, Fajar Wardani Wijayanti, Julyan Ferdiansyah","doi":"10.1111/puar.13892","DOIUrl":"https://doi.org/10.1111/puar.13892","url":null,"abstract":"Strategic program management (SPM) is an approach for advancing the aspirations of programs and their impact. While programs are omnipresent in government, concerns exist that they are not always strategically managed. Studies that examine SPM are lacking. This study defines and conceptualizes SPM, examines it in two national governments (Brazil and Indonesia), and focuses on felt performance accountability as a driver of SPM use. SPM use is highly uneven, and despite concerns about the effectiveness of performance accountability in the public sector, a key finding is that program managers' felt performance accountability is associated with increased SPM use by program officials. Managers' performance accountability also increases political appointees' support for programs and decreases their interference with program priorities. These findings are important because they provide a means for program officials, typically civil servants, to strengthen the strategic direction of public programs. Recommendations are made for strengthening the performance accountability of managers.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"26 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142580061","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Socioeconomic Disparities, Service Equity, and Citizen Satisfaction: Cross-National Evidence","authors":"Miyeon Song, Seung-Ho An, Sun Gue (Susan) Yang","doi":"10.1111/puar.13886","DOIUrl":"https://doi.org/10.1111/puar.13886","url":null,"abstract":"The literature on citizen satisfaction has predominantly focused on the key factors of service quality, with scant attention paid to the role of equity. Furthermore, these studies often rely on a single demographic identity within a single country, limiting their scope. This study aims to address these gaps by examining how outcome disparities based on socioeconomic status (SES) affect satisfaction with service providers across countries. Using a cross-national education database, we employ three SES measures—education, income, and occupation—to test how disparities in student performance across SES groups affect parents' satisfaction with schools. Our findings show that parents in less professional occupations express lower satisfaction with schools when their children underperform compared with students whose parents hold more professional jobs. However, this relationship does not exist for education- or income-based disparities. This study advances the understanding of how outcome disparities based on SES are associated with citizen satisfaction.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"34 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142588840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Anthony Perrier, Assâad El Akremi, Caroline Manville, Mathieu Molines
{"title":"“It's all about trust!” a multilevel model of the effect of servant leadership on firefighters' group task performance, adaptivity and emotional exhaustion","authors":"Anthony Perrier, Assâad El Akremi, Caroline Manville, Mathieu Molines","doi":"10.1111/puar.13893","DOIUrl":"https://doi.org/10.1111/puar.13893","url":null,"abstract":"How and why does servant leaders' behavior influence both performance (individual and collective) and emotional exhaustion within dynamic and extreme environments such as those of firefighters? We develop and test a multilevel model that integrates the principles of servant leadership with social exchange theory to explore how servant leadership positively influences collective task performance and how it strengthens adaptivity at the individual level and reduces emotional exhaustion. Our four‐wave and three‐source study sample comprised 303 firefighters nested in 45 fire stations. The results of multilevel structural equation model (MSEM) analyses indicate that at the individual level, servant leadership significantly predicts high adaptivity and low emotional exhaustion through the mediating influence of firefighters' felt trust and the trust climate. The implications of our results for theory and practice are discussed.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"35 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142487671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"American Society for Public Administration Code of Ethics","authors":"","doi":"10.1111/puar.13891","DOIUrl":"https://doi.org/10.1111/puar.13891","url":null,"abstract":"","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"71 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142444524","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Celebrating 84 Years","authors":"","doi":"10.1111/puar.13890","DOIUrl":"https://doi.org/10.1111/puar.13890","url":null,"abstract":"Click on the article title to read more.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"68 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-10-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142444523","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"At their fingertips: What is the impact of online reporting of domestic violence?","authors":"Marylis C. Fantoni","doi":"10.1111/puar.13888","DOIUrl":"https://doi.org/10.1111/puar.13888","url":null,"abstract":"Global reports indicate that 307 million women have suffered physical or sexual intimate partner violence during the last 12 months. Yet, chronic underreporting of domestic violence (DV) is still a reality in the United States and worldwide. The process of going to a police station and reporting DV is extremely burdensome, leading to numerous psychological effects on the victim and lost opportunity cost of stopping the violence cycle. This study investigates the impacts of bypassing police contact by enabling online reporting and requesting of protective orders (POs) in Brazil. Through novel databases and by using a Synthetic Control, I find that online reporting of DV led to a 29.5% increase in the average monthly requests of POs. This translates to roughly 373 new requests of POs. Implications of these findings are discussed.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"123 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142431218","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sharon Gilad, Raanan Sulitzeanu‐Kenan, David Levi‐Faur
{"title":"A taste for government employment also rests on its political flavor","authors":"Sharon Gilad, Raanan Sulitzeanu‐Kenan, David Levi‐Faur","doi":"10.1111/puar.13889","DOIUrl":"https://doi.org/10.1111/puar.13889","url":null,"abstract":"The global experience of political polarization, and politicians' attacks on democratic institutions, render individuals' identification with the governing coalition, or with its opposition, a likely antecedent of their attraction to work in government. This article examines to what extent individuals' partisan alignment with the governing coalition, and perceptions of its actions as a threat to democracy, shapes attraction to government jobs. Findings are based on a two‐stage survey with 1861 Israeli panel respondents, aged 21–30, carried out during the government's attempt to undermine the legal system (hereafter: the Judicial Overhaul), and a follow‐up survey experiment with 1211 of the respondents. Against the politically neutral explanations of previous research, we show that partisan alignment affects the propensity to choose a job in a government ministry versus other sectors. We find mixed evidence in support of the proposition that perceptions of the Judicial Overhaul as a threat to democracy underlie this effect.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"72 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-10-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142386281","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Vaiva Kalesnikaite, Milena I. Neshkova, Gregory A. Porumbescu
{"title":"The role of target populations in resident support for local collaboration","authors":"Vaiva Kalesnikaite, Milena I. Neshkova, Gregory A. Porumbescu","doi":"10.1111/puar.13881","DOIUrl":"https://doi.org/10.1111/puar.13881","url":null,"abstract":"The characteristics of populations benefiting from collaboration are mostly regarded as contextual factors in collaborative theory and research. Drawing on policy design and distributive justice theories, this study seeks to understand how public support for collaboration varies depending on the characteristics of the target population that benefits from collective action. The analysis demonstrates that collaborative arrangements aiding populations considered deserving are more likely to gain public approval than those benefiting negatively constructed groups. We also investigate citizens' attribution of blame for collaboration failure and find that the process appears to be independent of the characteristics of target populations.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"24 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142360292","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}