Business HorizonsPub Date : 2026-09-01Epub Date: 2026-04-22DOI: 10.1016/j.bushor.2026.04.005
Philippe Eiselein, Mychal Langenus, Bram Oers, Dries Couckuyt
{"title":"A multilevel roadmap for social innovation education in business schools","authors":"Philippe Eiselein, Mychal Langenus, Bram Oers, Dries Couckuyt","doi":"10.1016/j.bushor.2026.04.005","DOIUrl":"10.1016/j.bushor.2026.04.005","url":null,"abstract":"<div><div>Business schools are increasingly facing pressure to prepare graduates for societal challenges, yet most reforms remain fragmented, limited to isolated courses, short-term pilots, or individual lecturers. This article argues that preparing future leaders for social innovation requires transformation across three interconnected levels of the institution. First, at the strategic level, schools must align vision, governance, partnerships, curricula, faculty, and culture to support societal impact. We introduce the Business School Social Innovation Canvas, a practical tool-enabling rectors and strategic leaders to embed social innovation in institutional priorities. Second, at the program level, deans and curriculum leaders must translate strategy into coherent learning pathways, crossdisciplinary collaboration, and external partnerships. We outline a triptych framework to support program-level design that connects institutional ambition with pedagogical implementation. Third, at the teaching level, educators require concrete tools to cultivate relevant competencies. We present a competency-aligned model detailing attitudes, knowledge, skills, and pedagogies, along with teaching and assessment methods for effective social innovation education. Together, these three levels provide a coordinated roadmap for embedding social innovation throughout a business school, offering a systemic approach to developing leaders capable of navigating complex societal challenges.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"69 5","pages":"Pages 691-701"},"PeriodicalIF":9.4,"publicationDate":"2026-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148960791","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business HorizonsPub Date : 2026-09-01Epub Date: 2026-06-03DOI: 10.1016/j.bushor.2026.06.002
Donald F. Kuratko, Susan Batchelder
{"title":"The transformational experience of introducing ecosystems in business education: A case study","authors":"Donald F. Kuratko, Susan Batchelder","doi":"10.1016/j.bushor.2026.06.002","DOIUrl":"10.1016/j.bushor.2026.06.002","url":null,"abstract":"<div><div>Ecosystems have become an important topic in business research and practice. While researching ecosystems has gained popularity, there is not much discussion among educators about how to incorporate ecosystems into business education. An ecosystem in this context is defined as an agglomeration of interconnected individuals, entities, and regulatory bodies in each geographic area. Incorporating ecosystems into a business education curriculum can help educators better prepare students for a complex and rapidly changing workplace. Based on a case study of an actual workshop developed around ecosystems, we define an ecosystem and outline the benefits of exposing students to ecosystems. We then provide specific strategies for implementation in a higher education setting.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"69 5","pages":"Pages 613-622"},"PeriodicalIF":9.4,"publicationDate":"2026-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148949123","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business HorizonsPub Date : 2026-07-01Epub Date: 2025-07-12DOI: 10.1016/j.bushor.2025.07.001
Marcos Aguiar, Oliver Schilke, Russell Dubner, Amanda B.M. Barros Ambrogini, Jeff Kiderman
{"title":"Breaches of stakeholder trust and the long road to recovery","authors":"Marcos Aguiar, Oliver Schilke, Russell Dubner, Amanda B.M. Barros Ambrogini, Jeff Kiderman","doi":"10.1016/j.bushor.2025.07.001","DOIUrl":"10.1016/j.bushor.2025.07.001","url":null,"abstract":"<div><div>Trust is vital for businesses, yet our empirical analysis of thousands of news articles and social media posts covering 177 publicly traded firms reveals that almost 30% grapple with trust crises, driven by factors like general or top management scandals and efficacy issues, among others. Our analysis shows a challenging recovery landscape, with only about 2% of companies experiencing immediate trust restoration. During crises, stakeholders shift their focus to how companies manage these challenges. Effective trust repair strategies require a blend of resilience and competence, which can significantly boost trust recovery. However, the path to rebuilding trust varies significantly depending on the nature of the trust breach and the company’s trust-recovery capabilities.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"69 4","pages":"Pages 503-516"},"PeriodicalIF":9.4,"publicationDate":"2026-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148458651","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business HorizonsPub Date : 2026-07-01Epub Date: 2025-07-21DOI: 10.1016/j.bushor.2025.07.008
Hoyoung Lee, Soonhong Min, Hyun-Young Park, Inkyung Yoon
{"title":"Measuring social value created in sustainability accounting: A case of a leading financial company in Korea","authors":"Hoyoung Lee, Soonhong Min, Hyun-Young Park, Inkyung Yoon","doi":"10.1016/j.bushor.2025.07.008","DOIUrl":"10.1016/j.bushor.2025.07.008","url":null,"abstract":"<div><div>This case study illustrates the development of a social value measurement framework as a managerial tool, created by a leading financial company in collaboration with a top business school in Korea. While sustainability accounting is often viewed primarily as a tool for materiality disclosure and regulatory compliance, it should also be developed as a management toolkit to support decision-making. By evaluating a company’s investments in and performance of sustainability initiatives, it can offer valuable insights into areas for improvement. As such, this case study presents a comprehensive methodology that establishes principles and procedures for measuring social value, translating the impact of sustainability initiatives into monetary terms (with specific examples). This case study serves not only as a practical reference for professionals seeking to develop strategic tools for sustainability decision-making but also as a critical foundation for future empirical research in sustainability accounting. Further, it will help assess the environmental and social benefits generated by a company’s sustainability strategy and implementation.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"69 4","pages":"Pages 529-540"},"PeriodicalIF":9.4,"publicationDate":"2026-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148453917","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business HorizonsPub Date : 2026-07-01Epub Date: 2025-06-28DOI: 10.1016/j.bushor.2025.06.007
Vlad Krotov
{"title":"Beyond AI automation: Redesigning organizations for human-AI synergy","authors":"Vlad Krotov","doi":"10.1016/j.bushor.2025.06.007","DOIUrl":"10.1016/j.bushor.2025.06.007","url":null,"abstract":"<div><div>With recent advancements in artificial intelligence (AI), one cannot help but wonder whether AI will replace humans in some of today’s work roles. To answer this question, this article reviews literature on AI performance and human cognition to identify the main areas of strength (i.e., competencies) for humans and AI. Based on this analysis, I argue that humans and AI need to work together to minimize errors, reduce risks, maximize performance, and achieve organizational goals. Rather than viewing AI as a tool to reduce headcount, organizations should see it as an opportunity to enhance human work and maximize value for the organization by restructuring roles, workflows, and learning systems around the unique strengths of human employees and AI. To achieve these goals, I propose a human resource development program that organizations can use to facilitate synergies between humans and AI in the workplace.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"69 4","pages":"Pages 493-502"},"PeriodicalIF":9.4,"publicationDate":"2026-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148458650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business HorizonsPub Date : 2026-07-01Epub Date: 2025-09-03DOI: 10.1016/j.bushor.2025.09.001
Davide Moiana, Antonio Ghezzi, Andrea Rangone
{"title":"Venture studios beyond the hype: Key challenges and a way forward","authors":"Davide Moiana, Antonio Ghezzi, Andrea Rangone","doi":"10.1016/j.bushor.2025.09.001","DOIUrl":"10.1016/j.bushor.2025.09.001","url":null,"abstract":"<div><div>Venture studios, typically referred to as organizations that systematically build new ventures in partnership with external cofounders, are rapidly emerging as a new model of venture creation. Yet, venture studios rarely look alike. Amid growing hype, numerous players are seeking to brand themselves as venture studios, resulting in conceptual ambiguity and a lack of shared standards. This heterogeneity creates significant challenges for standardization and stakeholder alignment in assessing how these diverse models operate and how they differ from other established, venture-supporting organizations like incubators and accelerators. Drawing on a two-step research design—combining an archival analysis focused on eight globally recognized venture studios exemplars and a case study of 14 Italian studios—we decode the venture studio model and identify its core design choices, activities, and the key challenges driving its heterogeneity. Our findings revealed three main challenges: (1) the identity-less builder, in which venture studios struggle with an ambiguous mission as startup factories; (2) the phantom founder, in which misaligned incentives emerge following a spin-out; and (3) heterogenesis of ends, which reflects conflicting short- and long-term objectives. We conclude by proposing a set of guiding questions designed to support prospective external cofounders, venture studio investors, and follow-on venture investors in evaluating or engaging with venture studios, contributing to the development of shared mental models, and emerging best practices.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"69 4","pages":"Pages 575-589"},"PeriodicalIF":9.4,"publicationDate":"2026-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148458645","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"AI meets IA: A typology of GenAI-supported work through individual ambidexterity","authors":"Nikolina Dragičević Rogge, Amadeja Lamovšek, Saša Batistič","doi":"10.1016/j.bushor.2025.06.006","DOIUrl":"10.1016/j.bushor.2025.06.006","url":null,"abstract":"<div><div>As generative artificial intelligence (GenAI) reshapes job roles and creates new challenges for workforce adaptation, managers require a clear framework to navigate this transformation. This study develops a typology of GenAI-supported work grounded in individual ambidexterity (IA), which highlights employees’ capacity to balance exploration and exploitation while navigating competing demands. A thorough review of the literature and empirical examples revealed four GenAI-enabled work types: (1) design and innovation, (2) data analysis and insight evocation, (3) customer service and engagement, and (4) content generation and optimization. These work types reflect the interplay of two critical IA tensions: (1) specialization [generalist vs. specialist] and (2) task routinization [routine vs. nonroutine], offering insights into how employees can adapt their skills and roles. Our findings provide actionable recommendations for workforce development, including designing targeted skill-building programs, implementing ethical guidelines, and fostering empowering organizational environments. We address the psychological and procedural challenges of integrating GenAI into workplaces and propose strategies to align workforce transformation with policy objectives. By bridging theoretical insights with practical recommendations, this study provides managers with a structured roadmap for cultivating an ambidextrous and resilient workforce in the era of GenAI.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"69 4","pages":"Pages 477-492"},"PeriodicalIF":9.4,"publicationDate":"2026-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148458646","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business HorizonsPub Date : 2026-07-01Epub Date: 2025-06-20DOI: 10.1016/j.bushor.2025.06.004
Lucas Whittaker, Jason Weismueller, Jason I. Pallant
{"title":"Avatars, assemble! Digital human avatars for public figure engagement and marketing","authors":"Lucas Whittaker, Jason Weismueller, Jason I. Pallant","doi":"10.1016/j.bushor.2025.06.004","DOIUrl":"10.1016/j.bushor.2025.06.004","url":null,"abstract":"<div><div>What if your brand’s ambassador or celebrity endorser could hold personalized conversations with your worldwide audience, in any language, at any time, without ever setting foot in a studio? Digital human avatars (DHAs) are an emerging AI-facilitated avatar technology that combines advanced form and behavioral realism to deliver human-like and interactive engagement experiences. This article explores DHAs as interactive representations of brand ambassadors or public figures for engagement. We introduce DHAs and discuss how they operate and their increasing deployment in marketing contexts to engage audiences. We provide a balanced examination of the implications of DHAs by discussing their key opportunities and key risks. We conclude by presenting five strategic considerations for DHA implementation: (1) augmentation, not replacement, (2) balance representativeness, (3) contextual alignment, (4) appropriate disclosure, and (5) privacy protection for both users and public figures. We provide specific managerial recommendations for each consideration.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"69 4","pages":"Pages 449-461"},"PeriodicalIF":9.4,"publicationDate":"2026-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148453916","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}