Government Information Quarterly最新文献_第5页

Determinants of open government data continuance usage and value creation: A self-regulation framework analysis 开放政府数据持续使用和价值创造的决定因素：自我监管框架分析

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-03-21 DOI: 10.1016/j.giq.2025.102022

Yikai Liang , Yuyan Cao , Mei Chen , Hao Dong , Haiqing Wang

{"title":"Determinants of open government data continuance usage and value creation: A self-regulation framework analysis","authors":"Yikai Liang , Yuyan Cao , Mei Chen , Hao Dong , Haiqing Wang","doi":"10.1016/j.giq.2025.102022","DOIUrl":"10.1016/j.giq.2025.102022","url":null,"abstract":"<div><div>In the era of the digital economy, open government data (OGD) has emerged as a pivotal driver of socio-economic innovations. Despite its transformative potential value, research remains scarce on the antecedents and value creation of OGD usage in the post-adoption stage, where sustained engagement determines long-term success. To address this gap, our study investigates the determinants of users' continuance usage of OGD and its cascading impact on value creation. Leveraging Bagozzi's self-regulation framework, we integrate the DeLone and McLean's model (D&M model) and the democratic e-governance website evaluation model (DEWEM) to develop a comprehensive theoretical lens that disentangles the roles of website functionality (e.g., transparency, citizen engagement) and data quality (e.g., accessibility, completeness). Empirical data was collected from 267 skilled OGD users in China and analyzed via PLS-SEM. The results show that user satisfaction and perceived value jointly drive continuance usage, with user satisfaction predominantly shaped by information suitability, transparency, security, and citizen engagement. Notably, data accessibility plays a foundational role in enhancing perceived value, whereas data completeness and timeliness show unexpected non-significant effects. Crucially, continuance usage of OGD directly amplifies users' net benefits and trust in governments, underscoring OGD's dual value proposition. These findings contribute to the theoretical understanding of post-adoption behavior in OGD and provide practical insights for policymakers to optimize platform design, prioritize high-impact data features, and foster sustainable OGD ecosystems.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102022"},"PeriodicalIF":7.8,"publicationDate":"2025-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143684848","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A theory of the infrastructure-level bureaucracy: Understanding the consequences of data-exchange for procedural justice, organizational decision-making, and data itself 基础设施级官僚主义理论：理解数据交换对程序公正、组织决策和数据本身的影响

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-03-19 DOI: 10.1016/j.giq.2025.102021

Arjan C. Widlak , Rik Peeters

{"title":"A theory of the infrastructure-level bureaucracy: Understanding the consequences of data-exchange for procedural justice, organizational decision-making, and data itself","authors":"Arjan C. Widlak , Rik Peeters","doi":"10.1016/j.giq.2025.102021","DOIUrl":"10.1016/j.giq.2025.102021","url":null,"abstract":"<div><div>The interconnectedness of government organizations through data-exchange is proliferating. This is relevant for many debates in public administration today since all applications of data-driven government rest on a foundation of data. In this article, rather than focusing on specific applications, we analyze the way supra-organizational data-exchange shapes such applications and specifically automated administrative decision-making (AADM). We argue that the whole of bureaucracy that is connected through data-exchange implies the organizational separation of the collection or gathering of government data from the exchange, modification, combination and/or analysis and subsequently its (re)use in decision-making processes. To analyze the consequences of this new division of labor we further develop the concept of the infrastructure-level bureaucracy and formulate hypotheses on its consequences for data itself, organizations, and citizens. Ultimately, we argue infrastructural information flows pose challenges for democratic control and for procedural lawfulness in the constitutional state.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102021"},"PeriodicalIF":7.8,"publicationDate":"2025-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143684847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Artificial intelligence for digital citizen participation: Design principles for a collective intelligence architecture 数字公民参与的人工智能：集体智能架构的设计原则

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-03-07 DOI: 10.1016/j.giq.2025.102020

Nicolas Bono Rossello, Anthony Simonofski, Annick Castiaux

{"title":"Artificial intelligence for digital citizen participation: Design principles for a collective intelligence architecture","authors":"Nicolas Bono Rossello, Anthony Simonofski, Annick Castiaux","doi":"10.1016/j.giq.2025.102020","DOIUrl":"10.1016/j.giq.2025.102020","url":null,"abstract":"<div><div>The challenges posed by digital citizen participation and the amount of data generated by Digital Participation Platforms (DPPs) create an ideal context for the implementation of Artificial Intelligence (AI) solutions. However, current AI solutions in DPPs focus mainly on technical challenges, often neglecting their social impact and not fully exploiting AI's potential to empower citizens. The goal of this paper is thus to investigate how to design digital participation platforms that integrate technical AI solutions while considering the social context in which they are implemented. Using Collective Intelligence as kernel theory, and through a literature review and a focus group, we generate design principles for the development of a socio-technically aware AI architecture. These principles are then validated by experts from the field of AI and citizen participation. The principles suggest optimizing the alignment of AI solutions with project goals, ensuring their structured integration across multiple levels, enhancing transparency, monitoring AI-driven impacts, dynamically allocating AI actions, empowering users, and balancing cognitive disparities. These principles provide a theoretical basis for future AI-driven artifacts, and theories in digital citizen participation.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102020"},"PeriodicalIF":7.8,"publicationDate":"2025-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143563803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital inclusion in public services for vulnerable groups: A systematic review for research themes and goal-action framework from the lens of public service ecosystem theory 弱势群体公共服务中的数字包容：公共服务生态系统理论视角下的研究主题与目标-行动框架系统回顾

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-03-06 DOI: 10.1016/j.giq.2025.102019

Hui Liu, Qingshan Zhou, Shuang Liang

引用次数: 0

Best practices in e-government communication: Lessons from the local Governments' use of official facebook pages 电子政务传播的最佳做法：地方政府使用官方facebook页面的经验教训

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-02-08 DOI: 10.1016/j.giq.2025.102010

Hyacinth Balediata Bangero

引用次数: 0

The haves and the have nots: Civic technologies and the pathways to government responsiveness 富人和穷人：公民技术和政府回应的途径

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-01-27 DOI: 10.1016/j.giq.2025.102007

Jonathan Mellon , Fredrik M. Sjoberg , Tiago Peixoto , Jacob Lueders

{"title":"The haves and the have nots: Civic technologies and the pathways to government responsiveness","authors":"Jonathan Mellon , Fredrik M. Sjoberg , Tiago Peixoto , Jacob Lueders","doi":"10.1016/j.giq.2025.102007","DOIUrl":"10.1016/j.giq.2025.102007","url":null,"abstract":"<div><div>As civic life has moved online, scholars have questioned whether this will exacerbate political inequalities due to differential access to technology. However, this concern typically assumes that unequal participation inevitably leads to unequal outcomes: if online participants are unrepresentative of the population, then participation outcomes will benefit groups who participate and disadvantage those who do not. In this paper, we combine results from eight previous studies and new analysis to trace the digital inequality process from the digital divide through to policy outcomes for four different forms of online participation: online voting for Participatory Budgeting in Brazil, online local problem reporting in the United Kingdom through Fix My Street, crowdsourced constitution drafting in Iceland, and online petitioning across 132 countries on <span><span>change.org</span><svg><path></path></svg></span>. In every case, the assumed links in the chain from 1) the digital divide to 2) inequalities in online participation to 3) inequalities in demands made through the platform to 4) inequalities in participation outcomes. In each case, the link broke down because of the platform's institutional features and the surrounding political process. These results show that it is necessary to examine all the steps of online participation and its translation into policy to understand how inequality is created. The simple assumption that inequalities in participation always translate into the same inequalities in outcomes is not borne out in practice.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 1","pages":"Article 102007"},"PeriodicalIF":7.8,"publicationDate":"2025-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143136060","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Unveiling civil servants' preferences: Human-machine matching vs. regulating algorithms in algorithmic decision-making——Insights from a survey experiment 揭示公务员偏好：算法决策中的人机匹配vs.调节算法——来自调查实验的见解

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-01-23 DOI: 10.1016/j.giq.2025.102009

Huanhuan Li , Zongfeng Sun , Jiacheng Xi

引用次数: 0

Which data should be publicly accessible? Dispatches from public managers 哪些数据应该公开访问？来自公共管理人员的派遣

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-01-20 DOI: 10.1016/j.giq.2025.102008

Mary K. Feeney , Federica Fusi , Ignacio Pezo

{"title":"Which data should be publicly accessible? Dispatches from public managers","authors":"Mary K. Feeney , Federica Fusi , Ignacio Pezo","doi":"10.1016/j.giq.2025.102008","DOIUrl":"10.1016/j.giq.2025.102008","url":null,"abstract":"<div><div>Open government data (OGD) seeks to promote transparency and accountability by enabling public access to government data. While public managers are increasingly supportive of OGD initiatives worldwide, researchers note that they also carefully select which data to release to balance openness with traditional values of professionalism and secrecy as well as concerns about cyber incidents and privacy. Understanding the factors that influence this micro-level choice is important to make valuable types of data publicly accessible. Using 2018 survey data from a nationally representative sample of 2500 department heads in 500 small and medium-sized US cities, we look at variation in public managers' level of comfort with making different types of government data open - from criminal records to government employee salary data. We find that managerial comfort reflects historic practices of public accessibility and privacy concerns with individual data. Managers who believe OGD creates positive outcomes for society are more comfortable with publicly disclosing all types of data<em>.</em> We also find variation across department types, suggesting fragmented views towards OGD within public organizations.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 1","pages":"Article 102008"},"PeriodicalIF":7.8,"publicationDate":"2025-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143136058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A coordination perspective on digital public services in federal states 联邦州数字公共服务的协调视角

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-01-16 DOI: 10.1016/j.giq.2024.101984

Hendrik Scholta , Sebastian Halsbenning , Marco Niemann

{"title":"A coordination perspective on digital public services in federal states","authors":"Hendrik Scholta , Sebastian Halsbenning , Marco Niemann","doi":"10.1016/j.giq.2024.101984","DOIUrl":"10.1016/j.giq.2024.101984","url":null,"abstract":"<div><div>The digitalization of public services is particularly challenging in federal states, in part because a federal structure separates organizations through a division of power and established jurisdictions, and digitalization facilitates interconnection between society and its organizations. The many actors involved in federal states' digital public services require coordination, so the literature suggests centralized coordination so federal states can benefit from the advantages of both unitary and federal states. However, this approach has not been adapted to digitalization and it remains unclear how centralized coordination applies to digital public services. This article determines how public managers in federal states should coordinate activities in digital public services with the help of centralization. Since coordination depends on decision-makers' being willing to give up some of their power, we also investigate the mechanisms that public managers in federal states use to influence decision-makers. Using a conceptual analysis and interviews with 28 public managers from three countries, we derive three types of coordination—shared services, digital identity, and strategic committee—and identify the influencing mechanisms of persuasion, incentive, pressure, and experience. In so doing, this article contributes to the literature in identifying the types of coordination, design principles for their arrangement, and the mechanisms managers typically use to influence decision-makers. The three types of coordination constitute a new theoretical lens through which to investigate the influence of the federal structure on the digitalization of public services, while the influencing mechanisms extend existing work by introducing the passive role of the influencer.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 1","pages":"Article 101984"},"PeriodicalIF":7.8,"publicationDate":"2025-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143136057","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Artificial intelligence governance: Understanding how public organizations implement it 人工智能治理：了解公共组织如何实现它

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-01-16 DOI: 10.1016/j.giq.2024.102003

Patricia Gomes Rêgo de Almeida , Carlos Denner dos Santos Júnior

{"title":"Artificial intelligence governance: Understanding how public organizations implement it","authors":"Patricia Gomes Rêgo de Almeida , Carlos Denner dos Santos Júnior","doi":"10.1016/j.giq.2024.102003","DOIUrl":"10.1016/j.giq.2024.102003","url":null,"abstract":"<div><div>While observing the race for Artificial Intelligence (AI) regulation and global governance, public organizations are faced with the need to structure themselves so that their AI systems consider ethical principles. This research aimed to investigate how public organizations have incorporated the guidelines presented by academia, legislation, and international standards into their governance, management, and AI system development processes, focusing on ethical principles. Propositions were elaborated on the processes and practices recommended by literature specialized in AI governance. This entailed a comprehensive search that reached out to 28 public organizations across five continents that have AI systems in operation. Through an exploratory and descriptive aim, based on a qualitative and quantitative approach, the empirical analysis was carried out by means of proposition analysis using the Qualitative Comparative Analysis (QCA) method in crisp-set and fuzzy modes, based on questionnaire responses, combined with an interview and document content analysis. The analyses identified how processes and practices, across multiple layers and directed at the application of ethical principles in AI system production, have been combined and internalized in those public institutions. Organizations that trained decision-makers, AI system developers, and users showed a more advanced stage of AI governance; on the other hand, low scores were found on actions towards AI governance when those professionals did not receive any training. The results also revealed how governments can boost AI governance in public organizations by designing AI strategy, AI policy, AI ethical principles and publishing standards for that purpose to government agencies. The results also ground the design of the AIGov4Gov framework for public organizations to implement their own AI governance.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 1","pages":"Article 102003"},"PeriodicalIF":7.8,"publicationDate":"2025-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143136056","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0