Jessica Breaugh , Gerhard Hammerschmid , Simona Stockreiter
{"title":"The prevalence of public values in public private partnerships for government digitalisation: A systematic review of the literature","authors":"Jessica Breaugh , Gerhard Hammerschmid , Simona Stockreiter","doi":"10.1016/j.giq.2025.102048","DOIUrl":"10.1016/j.giq.2025.102048","url":null,"abstract":"<div><div>This study presents a systematic literature review of 74 articles examining public-private partnerships (PPPs) in digitalisation projects, analysing how public values are represented in this literature. It contributes to the literature by systematically mapping how public values are discussed in PPP-driven digitalisation, distinguishing between their role as internal governance mechanisms (internal public value enablers) and their broader societal effects (external public value outcomes). It also identifies gaps in empirical research, particularly in understanding public value conflicts and trade-offs in PPPs. While public values such as efficiency, participation, and accountability are the most frequently cited in the literature, other values such as accessibility, trust and proportionality also emerged. Despite the collaborative nature of PPPs, our review uncovers conflicts between public and private sector motives, emphasizing the need for public sector actors to actively safeguard public values. The study thus contributes to a broader understanding of public values representation in the context of digitalisation projects.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 3","pages":"Article 102048"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144196467","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Peter André Busch , Marius Rohde Johannessen , Samuli Pekkola
{"title":"The evolution of theoretical contributions in digital government research: Insights from GIQ","authors":"Peter André Busch , Marius Rohde Johannessen , Samuli Pekkola","doi":"10.1016/j.giq.2025.102066","DOIUrl":"10.1016/j.giq.2025.102066","url":null,"abstract":"<div><div>Digital government researchers have debated theoretical progress in the domain. With a surge in publications over the past decade, examining its theoretical progress is timely. This reflection article offers a case analysis of theoretical contributions in digital government research through a literature review of 279 articles published in Government Information Quarterly (GIQ), the domain's leading journal, in the period 2000–2024. Our findings reveal: (1) a preponderance of theoretical extensions, often drawing on well-established theories from other domains but lacking a digital government-specific focus, and (2) “unfinished” theories, often aligned with emerging technologies and trends. While our analysis focuses solely on GIQ, it indicates a need for further development and refinement of the domain's theories, and explicit stances of using and further developing “borrowed” theories from other domains.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 3","pages":"Article 102066"},"PeriodicalIF":10.0,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144864617","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The policy-practice divide: How assumptions undermine authentic participation in digital public healthcare","authors":"Mäjt Wik, Daniel Curto-Millet, Tomas Lindroth","doi":"10.1016/j.giq.2025.102027","DOIUrl":"10.1016/j.giq.2025.102027","url":null,"abstract":"<div><div>Assumptions influence decision-making and guide behavior within organizations, and unexamined or unaligned assumptions can lead to flawed strategies. This is especially true in complex and rapidly changing environments, such as those encountered in digital transformation initiatives. Despite this, assumptions are not a common object of empirical study. In this article, we explore the role of assumptions in reshaping organizational practices regarding participation in a public digital transformation initiative in Swedish healthcare. We find a critical disconnect between assumptions in policy and practice, showing how prevailing assumptions uphold legacy approaches to participation and, consequently, impede the potential to utilize digital technology for new, more innovative ways to personalize care. We contribute a framework that illustrates the consequences of assumptions on participation. Drawing on Aronstein's ladder of citizen participation and the Scandinavian tradition of participatory design, we advocate for authentic participation that takes into account the contextual nature of patients' lives and work practices leveraging digital technology.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102027"},"PeriodicalIF":7.8,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143759022","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nicolas Bono Rossello, Anthony Simonofski, Annick Castiaux
{"title":"Artificial intelligence for digital citizen participation: Design principles for a collective intelligence architecture","authors":"Nicolas Bono Rossello, Anthony Simonofski, Annick Castiaux","doi":"10.1016/j.giq.2025.102020","DOIUrl":"10.1016/j.giq.2025.102020","url":null,"abstract":"<div><div>The challenges posed by digital citizen participation and the amount of data generated by Digital Participation Platforms (DPPs) create an ideal context for the implementation of Artificial Intelligence (AI) solutions. However, current AI solutions in DPPs focus mainly on technical challenges, often neglecting their social impact and not fully exploiting AI's potential to empower citizens. The goal of this paper is thus to investigate how to design digital participation platforms that integrate technical AI solutions while considering the social context in which they are implemented. Using Collective Intelligence as kernel theory, and through a literature review and a focus group, we generate design principles for the development of a socio-technically aware AI architecture. These principles are then validated by experts from the field of AI and citizen participation. The principles suggest optimizing the alignment of AI solutions with project goals, ensuring their structured integration across multiple levels, enhancing transparency, monitoring AI-driven impacts, dynamically allocating AI actions, empowering users, and balancing cognitive disparities. These principles provide a theoretical basis for future AI-driven artifacts, and theories in digital citizen participation.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102020"},"PeriodicalIF":7.8,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143563803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital government inclusion: Exploring strategies for inclusive government automation","authors":"Rik Peeters , Susan M. Miller , Marc Schuilenburg","doi":"10.1016/j.giq.2025.102028","DOIUrl":"10.1016/j.giq.2025.102028","url":null,"abstract":"<div><div>The idea of ‘digital government inclusion’ – which builds upon notions of digital and social equity – implies that every person is equally able to participate in and benefit from digital government applications and procedures. In this article, through a policy stages lens, we explore aspects of government automation that complicate various dimensions of equity and inclusion as well as propose mitigating mechanisms that can improve digital government equity and inclusion. For a broader understanding of digital government inclusion, we start with a historical exploration of how data collection and digital government are inherently intertwined with notions of (statistical) normality. We then identify key findings from the broader literature and the articles included in GIQ's special issue on digital government inclusion that point to challenges as well as some potential tools to confront these issues.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102028"},"PeriodicalIF":7.8,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143838649","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"AI adoption in public administration: Perspectives of public sector managers and public sector non-managerial employees","authors":"Tessa Haesevoets , Bram Verschuere , Arne Roets","doi":"10.1016/j.giq.2025.102029","DOIUrl":"10.1016/j.giq.2025.102029","url":null,"abstract":"<div><div>Artificial intelligence (AI) is increasingly infusing various facets of society, including public administration. In this setting, public servants play a pivotal role in the adoption of new technologies. Using an experimental design, the present study investigated public sector managers' willingness to <em>implement</em> AI and public sector non-managerial employees' willingness to <em>accept</em> AI for various internal management purposes. Our findings point to prevailing skepticism toward AI, with a preference for AI serving in a supportive rather than a (co)decisive or fully autonomous role. Additionally, attitudes toward AI vary depending on the nature of the internal management practice, with practices requiring more ‘soft’ (interpersonal) skills eliciting greater hesitancy toward AI involvement. Furthermore, our results also highlight a subtle disparity between managers and non-managers, with managers being slightly more inclined to implement extensive AI involvement than non-managers are willing to accept, particularly for practices demanding mainly ‘hard’ (technical) skills. By providing a more nuanced understanding of AI adoption in public administration, the present study offers important theoretical and practical insights.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102029"},"PeriodicalIF":7.8,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143869808","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Oliver Rath, Frederic Haase, Johannes Werner Melsbach, Jiarun Liu, Detlef Schoder
{"title":"IT-embedded dynamic capabilities for public institutions coping with disinformation – The case of financial fake news","authors":"Oliver Rath, Frederic Haase, Johannes Werner Melsbach, Jiarun Liu, Detlef Schoder","doi":"10.1016/j.giq.2025.102024","DOIUrl":"10.1016/j.giq.2025.102024","url":null,"abstract":"<div><div>Disinformation campaigns have become a significant concern for public institutions across various domains, including politics, healthcare, and financial markets. Consequently, authorities must develop effective strategies and measures to combat such campaigns while upholding their objectives of serving the public. In financial markets, institutions aim to ensure consumer protection and market integrity, both of which are at risk due to fraudulent activities driven by financial fake news (FFN). Drawing on a sample of FFN cases and institutional communications, our study contributes to the conceptualization of FFN schemes through a taxonomy, identifies IT-embedded dynamic capabilities (DCs) and the underlying microfoundations that institutions employ to address such schemes, and discusses open challenges for institutions. Our research provides practical value for institutions, regulators, and the public by informing them about FFN schemes and offering guidance applicable to other sectors affected by disinformation, such as healthcare and politics.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102024"},"PeriodicalIF":7.8,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143820768","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yusuf Bozkurt , Alexander Rossmann , Zeeshan Pervez , Naeem Ramzan
{"title":"Development and evaluation of an urban data governance reference model based on design science research","authors":"Yusuf Bozkurt , Alexander Rossmann , Zeeshan Pervez , Naeem Ramzan","doi":"10.1016/j.giq.2025.102025","DOIUrl":"10.1016/j.giq.2025.102025","url":null,"abstract":"<div><div>In the urban context, data governance has only recently gained attention, though the increased importance of data with the emergence of smart cities is unprecedented. Data governance helps ensure the efficient management, utilization, and protection of data, all essential for enhancing service delivery, refining decision-making processes, and fostering trust in data integrity. This study presents a data governance reference model adapted to urban requirements – the urban data governance reference model – developed following the design science research paradigm. We describe the steps of the reference model development, from establishing a scientific theory base to analysis of the problem environment in 27 EU cities to the development process of the artifact and evaluation through expert interviews in 10 EU cities. The findings reveal that no reference model for urban data governance exists in the scientific literature. In practice, cities face challenges such as data silos, lack of interoperability, and redundancies, as well as a lack of data culture. Support for creating data governance programs is also lacking. The urban data governance reference model harmonizes technology, organization, and culture through four foundation layers and four pillars. Experts' evaluation of the reference model provides essential insights into its completeness, comprehensibility, applicability, and possible improvement measures for future research. It is highly adaptable and can serve as an orientation aid for cities implementing data governance.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102025"},"PeriodicalIF":7.8,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143737844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Intelligent technologies, governments, and citizens: An overview of benefits and opportunities and challenges and risks","authors":"Mila Gasco-Hernandez , David Valle-Cruz","doi":"10.1016/j.giq.2025.102036","DOIUrl":"10.1016/j.giq.2025.102036","url":null,"abstract":"<div><div>Intelligent technologies, such as artificial intelligence, are set to impact society, industries, and governments by changing organizational processes and interactions between citizens and organizations as well as by increasing economic, social, and political opportunities and risks. Although academia is closely following these trends, more research is needed to delve into the details of how different types of intelligent technologies shape the way government organizations around the world operate and to provide insights based on empirical evidence. This introductory article to the Special Issue “Intelligent Technologies, Governments, and Citizens”, which includes the best papers presented at the 23rd Annual International Conference on Digital Government Research (dg.o 2022), aims to understand the opportunities and benefits as well as the challenges and risks associated with the implementation of intelligent technologies in government organizations. The ultimate goal of the article is to propose some ideas that contribute to the conversation about the use of intelligent technologies in government and that, therefore, add to the ongoing research agenda on this topic.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102036"},"PeriodicalIF":7.8,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144123243","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yikai Liang , Yuyan Cao , Mei Chen , Hao Dong , Haiqing Wang
{"title":"Determinants of open government data continuance usage and value creation: A self-regulation framework analysis","authors":"Yikai Liang , Yuyan Cao , Mei Chen , Hao Dong , Haiqing Wang","doi":"10.1016/j.giq.2025.102022","DOIUrl":"10.1016/j.giq.2025.102022","url":null,"abstract":"<div><div>In the era of the digital economy, open government data (OGD) has emerged as a pivotal driver of socio-economic innovations. Despite its transformative potential value, research remains scarce on the antecedents and value creation of OGD usage in the post-adoption stage, where sustained engagement determines long-term success. To address this gap, our study investigates the determinants of users' continuance usage of OGD and its cascading impact on value creation. Leveraging Bagozzi's self-regulation framework, we integrate the DeLone and McLean's model (D&M model) and the democratic e-governance website evaluation model (DEWEM) to develop a comprehensive theoretical lens that disentangles the roles of website functionality (e.g., transparency, citizen engagement) and data quality (e.g., accessibility, completeness). Empirical data was collected from 267 skilled OGD users in China and analyzed via PLS-SEM. The results show that user satisfaction and perceived value jointly drive continuance usage, with user satisfaction predominantly shaped by information suitability, transparency, security, and citizen engagement. Notably, data accessibility plays a foundational role in enhancing perceived value, whereas data completeness and timeliness show unexpected non-significant effects. Crucially, continuance usage of OGD directly amplifies users' net benefits and trust in governments, underscoring OGD's dual value proposition. These findings contribute to the theoretical understanding of post-adoption behavior in OGD and provide practical insights for policymakers to optimize platform design, prioritize high-impact data features, and foster sustainable OGD ecosystems.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102022"},"PeriodicalIF":7.8,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143684848","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}