Government Information Quarterly最新文献_第10页

Different approaches to analyzing e-government adoption during the Covid-19 pandemic 分析Covid-19大流行期间电子政务采用情况的不同方法

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2023-10-01 DOI: 10.1016/j.giq.2023.101866

Esther Garcia-Rio , Pedro R. Palos-Sanchez , Pedro Baena-Luna , Mariano Aguayo-Camacho

{"title":"Different approaches to analyzing e-government adoption during the Covid-19 pandemic","authors":"Esther Garcia-Rio , Pedro R. Palos-Sanchez , Pedro Baena-Luna , Mariano Aguayo-Camacho","doi":"10.1016/j.giq.2023.101866","DOIUrl":"10.1016/j.giq.2023.101866","url":null,"abstract":"<div><p><span>This research analyzes the possible underlying determinants of citizens' intent to use electronic services provided by e-government (e-gov). A total of 519 responses and a theoretical model based on Unified Model of Electronic Government Adoption (UMEGA) including the role of e-gov in the context of the COVID-19 pandemic, were used. A partial least squares structural equation model and the </span><em>fs-</em>QCA technique were used to analyze the data collected. The results showed how two factors studied, Attitude and Facilitating Conditions directly affected the decision to use e-gov services. Attitude means that governments must find effective ways to entice positive attitudes toward using e-services, and Facilitating Conditions implies that the resources and facilities provided to users improve their intention to use. However, the second most robust relationship was associated with the influence of Performance Expectancy on Attitude, suggesting that the trust placed in e-gov by the citizens, based on previous experiences, is a crucial determinant of their attitude toward it and their behavior when using it.</p></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"40 4","pages":"Article 101866"},"PeriodicalIF":7.8,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43059270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Do citizens trust trustworthy artificial intelligence? Experimental evidence on the limits of ethical AI measures in government 公民信任值得信赖的人工智能吗？政府人工智能伦理措施局限性的实验证据

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2023-10-01 DOI: 10.1016/j.giq.2023.101834

Bjorn Kleizen , Wouter Van Dooren , Koen Verhoest , Evrim Tan

{"title":"Do citizens trust trustworthy artificial intelligence? Experimental evidence on the limits of ethical AI measures in government","authors":"Bjorn Kleizen , Wouter Van Dooren , Koen Verhoest , Evrim Tan","doi":"10.1016/j.giq.2023.101834","DOIUrl":"10.1016/j.giq.2023.101834","url":null,"abstract":"<div><p>This study examines the impact of ethical AI information on citizens' trust in and policy support for governmental AI projects. Unlike previous work on direct users of AI, this study focuses on the general public. Two online survey experiments presented participants with information on six types of ethical AI measures: legal compliance, ethics-by-design measures, data-gathering limitations, human-in-the-loop, non-discrimination, and technical robustness. Results reveal that general ethical AI information has little to no effect on trust, perceived trustworthiness or policy support among citizens. Prior attitudes and experiences, including privacy concerns, trust in government, and trust in AI, instead form good predictors. These findings suggest that short-term communication efforts on ethical AI practices have minimal impact. The findings suggest that a more long-term, comprehensive approach is necessary to building trust in governmental AI projects, addressing citizens' underlying concerns and experiences. As governments' use of AI becomes more ubiquitous, understanding citizen responses is crucial for fostering trust, perceived trustworthiness and policy support for AI-based policies and initiatives.</p></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"40 4","pages":"Article 101834"},"PeriodicalIF":7.8,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43911864","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Does electronic case-processing enhance court efficacy? New quantitative evidence 电子案件处理是否能提高法庭效率?新的定量证据

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2023-10-01 DOI: 10.1016/j.giq.2023.101861

Caio Castelliano , Peter Grajzl , Eduardo Watanabe

{"title":"Does electronic case-processing enhance court efficacy? New quantitative evidence","authors":"Caio Castelliano , Peter Grajzl , Eduardo Watanabe","doi":"10.1016/j.giq.2023.101861","DOIUrl":"10.1016/j.giq.2023.101861","url":null,"abstract":"<div><p>We empirically investigate the effect of electronic case-processing on court efficacy. We draw on monthly court-level panel data on adjudication and enforcement in Brazilian labor justice<span>, a major pillar of the Brazilian justice system where electronic case-processing is a recent phenomenon and court inefficacy has been a pervasive concern. Using dynamic panel methods and multiple estimation approaches to address endogeneity, we show, first and foremost, that in both adjudication and enforcement a shift to electronic case-processing unequivocally increases judicial productivity and court clearance rate while reducing case disposition times. In adjudication, electronification exhibits diminishing marginal returns: additional electronification does not yield further efficacy gains once the share of electronically-processed court caseload is between 50% and 75%. We do not find similarly stark evidence of plateauing of the effect of electronification in enforcement, a key court activity domain where attaining fully electronic case-processing would thus be especially advantageous. Overall, our findings suggest that electronic case-processing provides one viable path to unclogging courts and enhancing administration of justice.</span></p></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"40 4","pages":"Article 101861"},"PeriodicalIF":7.8,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42953912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Automated decision-making and good administration: Views from inside the government machinery 自动决策和良好管理:来自政府机构内部的观点

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2023-10-01 DOI: 10.1016/j.giq.2023.101864

Ulrik B.U. Roehl

{"title":"Automated decision-making and good administration: Views from inside the government machinery","authors":"Ulrik B.U. Roehl","doi":"10.1016/j.giq.2023.101864","DOIUrl":"10.1016/j.giq.2023.101864","url":null,"abstract":"<div><p>Use of semi- and fully automated, administrative decision-making in public administration is increasing. Despite this increase, few studies have explicitly analysed its relation to good administration. Good administration is regulations and norms aimed at securing the correctness of administrative decisions as well as the legitimacy of these and is often associated with underlying values such as transparency, equality of treatment and accountability. Based on a thematic analysis of qualitative interviews with 43 key public administration stakeholders in a wide array of policy areas in Denmark, insiders of government machinery are shown to perceive relations between automated decision-making and good administration as manifold. Automated, administrative decision-making is articulated as providing both opportunities for supporting good administration and undermining good administration. Six values of good administration particularly related to automated, administrative decision-making are identified: Carefulness; Respecting-individual-rights; Professionalism; Trustworthiness; Responsiveness and Empowerment. Put simply, risks to good administration can be expected to occur if administrative bodies apply automated, administrative decision-making, while opportunities must be actively nurtured through managerial attention. Despite popular conceptions of the threat of “robotic government”, the conclusions of this study indicate a need for a more pragmatic view of relations of automated, administrative decision-making and good administration balanced between outright techno-optimism and techno-pessimism.</p></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"40 4","pages":"Article 101864"},"PeriodicalIF":7.8,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43528841","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Moving beyond privacy and airspace safety: Guidelines for just drones in policing 超越隐私和空域安全:无人机警务指南

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2023-10-01 DOI: 10.1016/j.giq.2023.101874

Mateusz Dolata, Gerhard Schwabe

{"title":"Moving beyond privacy and airspace safety: Guidelines for just drones in policing","authors":"Mateusz Dolata, Gerhard Schwabe","doi":"10.1016/j.giq.2023.101874","DOIUrl":"https://doi.org/10.1016/j.giq.2023.101874","url":null,"abstract":"<div><p>The use of drones offers police forces potential gains in efficiency and safety. However, their use may also harm public perception of the police if drones are refused. Therefore, police forces should consider the perception of bystanders and broader society to maximize drones' potential. This article examines the concerns expressed by members of the public during a field trial involving 52 test participants. Analysis of the group interviews suggests that their worries go beyond airspace safety and privacy, broadly dis-cussed in existing literature and regulations. The interpretation of the results indicates that the perceived justice of drone use is a significant factor in acceptance. Leveraging the concept of organizational justice and data collected, we propose a catalogue of guidelines for just operation of drones to supplement the existing policy. We present the organizational justice perspective as a framework to integrate the concerns of the public and bystanders into legal work. Finally, we discuss the relevance of justice for the legitimacy of the police's actions and provide implications for research and practice.</p></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"40 4","pages":"Article 101874"},"PeriodicalIF":7.8,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0740624X23000746/pdfft?md5=82f0051ea6da3f1366264aa928b37a55&pid=1-s2.0-S0740624X23000746-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91963696","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Experimenting with collaboration in the Smart City: Legal and governance structures of Urban Living Labs 智慧城市的合作实验:城市生活实验室的法律和治理结构

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2023-10-01 DOI: 10.1016/j.giq.2023.101875

Astrid Voorwinden , Ellen van Bueren , Leendert Verhoef

{"title":"Experimenting with collaboration in the Smart City: Legal and governance structures of Urban Living Labs","authors":"Astrid Voorwinden , Ellen van Bueren , Leendert Verhoef","doi":"10.1016/j.giq.2023.101875","DOIUrl":"https://doi.org/10.1016/j.giq.2023.101875","url":null,"abstract":"<div><p>Urban Living Labs (ULLs) have been implemented in many cities, but their organizational and legal structure has not often been analyzed. ULLs aim to provide a space for different parties to research, develop, and test solutions to urban problems whilst engaging with local communities. Their experimental approach to urban innovation and to public-private collaboration makes flexibility, openness, and informality important. However, ULLs are also confronted with existing legal frameworks, responsibilities, and liabilities. Whilst they aim at shared decision-making and horizontality, they must navigate public and private interests, and interact with local government as well. To understand these dynamics, this article examines the legal and organizational structures of ULLs, the factors and trade-offs that influence it, and the role municipal government plays in in these structures. This article analyzes the different forms and trajectories of ULLs in practice, through semi-structured interviews held in four labs in Amsterdam. Through qualitative research, we found that 1) ULLs are partnerships that exist on a spectrum of formalization, from informal to highly formal; 2) the degree of formalization is influenced by financial, legal, and organizational factors that change over time; 3) each degree of formalization is associated to trade-offs, even if these trade-offs are not explicitly formulated by the people involved; 4) tensions arise from the municipality's double role as public authority and as partner. We conclude that ULLs could gain from clearly identifying the legal frameworks that condition their structure, actions, and future.</p></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"40 4","pages":"Article 101875"},"PeriodicalIF":7.8,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0740624X23000758/pdfft?md5=62495962b5389c321cc9de1125ef8ae1&pid=1-s2.0-S0740624X23000758-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91593819","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Faced with digital bureaucrats: A scenario-based survey analysis of how clients perceive automation in street-level decision-making 面对数字官僚:一项基于场景的调查分析，分析客户如何看待街道一级决策中的自动化

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2023-10-01 DOI: 10.1016/j.giq.2023.101872

Peter André Busch

引用次数: 0

Modalities of monitoring: Evidence from cameras and recorders in policing 监控方式:警务中摄像机和记录仪的证据

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2023-10-01 DOI: 10.1016/j.giq.2023.101882

Andrew B. Whitford , Anna M. Whitford

引用次数: 0

How the exercise of the right to information (RTI) affects trust in political institutions 行使知情权如何影响对政治机构的信任

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2023-10-01 DOI: 10.1016/j.giq.2023.101838

Rafael Piñeiro Rodríguez , Paula Muñoz , Fernando Rosenblatt , Cecilia Rossel , Fabrizio Scrollini , Emiliano Tealde

引用次数: 2

Nothing but symbolic: Chinese new authoritarianism, smart government, and the challenge of multi-level governance 这只是象征性的:中国的新威权主义，聪明的政府，以及多层次治理的挑战

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2023-10-01 DOI: 10.1016/j.giq.2023.101880

Jun Zhang , Luca Mora

引用次数: 0