Government Information Quarterly最新文献

The policy-practice divide: How assumptions undermine authentic participation in digital public healthcare

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-04-03 DOI: 10.1016/j.giq.2025.102027

Mäjt Wik, Daniel Curto-Millet, Tomas Lindroth

{"title":"The policy-practice divide: How assumptions undermine authentic participation in digital public healthcare","authors":"Mäjt Wik, Daniel Curto-Millet, Tomas Lindroth","doi":"10.1016/j.giq.2025.102027","DOIUrl":"10.1016/j.giq.2025.102027","url":null,"abstract":"<div><div>Assumptions influence decision-making and guide behavior within organizations, and unexamined or unaligned assumptions can lead to flawed strategies. This is especially true in complex and rapidly changing environments, such as those encountered in digital transformation initiatives. Despite this, assumptions are not a common object of empirical study. In this article, we explore the role of assumptions in reshaping organizational practices regarding participation in a public digital transformation initiative in Swedish healthcare. We find a critical disconnect between assumptions in policy and practice, showing how prevailing assumptions uphold legacy approaches to participation and, consequently, impede the potential to utilize digital technology for new, more innovative ways to personalize care. We contribute a framework that illustrates the consequences of assumptions on participation. Drawing on Aronstein's ladder of citizen participation and the Scandinavian tradition of participatory design, we advocate for authentic participation that takes into account the contextual nature of patients' lives and work practices leveraging digital technology.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102027"},"PeriodicalIF":7.8,"publicationDate":"2025-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143759022","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Development and evaluation of an urban data governance reference model based on design science research

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-03-31 DOI: 10.1016/j.giq.2025.102025

Yusuf Bozkurt , Alexander Rossmann , Zeeshan Pervez , Naeem Ramzan

{"title":"Development and evaluation of an urban data governance reference model based on design science research","authors":"Yusuf Bozkurt , Alexander Rossmann , Zeeshan Pervez , Naeem Ramzan","doi":"10.1016/j.giq.2025.102025","DOIUrl":"10.1016/j.giq.2025.102025","url":null,"abstract":"<div><div>In the urban context, data governance has only recently gained attention, though the increased importance of data with the emergence of smart cities is unprecedented. Data governance helps ensure the efficient management, utilization, and protection of data, all essential for enhancing service delivery, refining decision-making processes, and fostering trust in data integrity. This study presents a data governance reference model adapted to urban requirements – the urban data governance reference model – developed following the design science research paradigm. We describe the steps of the reference model development, from establishing a scientific theory base to analysis of the problem environment in 27 EU cities to the development process of the artifact and evaluation through expert interviews in 10 EU cities. The findings reveal that no reference model for urban data governance exists in the scientific literature. In practice, cities face challenges such as data silos, lack of interoperability, and redundancies, as well as a lack of data culture. Support for creating data governance programs is also lacking. The urban data governance reference model harmonizes technology, organization, and culture through four foundation layers and four pillars. Experts' evaluation of the reference model provides essential insights into its completeness, comprehensibility, applicability, and possible improvement measures for future research. It is highly adaptable and can serve as an orientation aid for cities implementing data governance.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102025"},"PeriodicalIF":7.8,"publicationDate":"2025-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143737844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Policymaking in the digital era: Exploring techno-legal assemblages and their impact on policy formulation

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-03-27 DOI: 10.1016/j.giq.2025.102023

Antonio Cordella , Francesco Gualdi

引用次数: 0

Developing a collaborative mobile government participation framework using grounded theory 利用基础理论开发移动政务协作参与框架

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-03-25 DOI: 10.1016/j.giq.2025.102026

Tao Chen , Tiancheng Shang , Rongxiao Yan , Kang He

引用次数: 0

Determinants of open government data continuance usage and value creation: A self-regulation framework analysis

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-03-21 DOI: 10.1016/j.giq.2025.102022

Yikai Liang , Yuyan Cao , Mei Chen , Hao Dong , Haiqing Wang

{"title":"Determinants of open government data continuance usage and value creation: A self-regulation framework analysis","authors":"Yikai Liang , Yuyan Cao , Mei Chen , Hao Dong , Haiqing Wang","doi":"10.1016/j.giq.2025.102022","DOIUrl":"10.1016/j.giq.2025.102022","url":null,"abstract":"<div><div>In the era of the digital economy, open government data (OGD) has emerged as a pivotal driver of socio-economic innovations. Despite its transformative potential value, research remains scarce on the antecedents and value creation of OGD usage in the post-adoption stage, where sustained engagement determines long-term success. To address this gap, our study investigates the determinants of users' continuance usage of OGD and its cascading impact on value creation. Leveraging Bagozzi's self-regulation framework, we integrate the DeLone and McLean's model (D&M model) and the democratic e-governance website evaluation model (DEWEM) to develop a comprehensive theoretical lens that disentangles the roles of website functionality (e.g., transparency, citizen engagement) and data quality (e.g., accessibility, completeness). Empirical data was collected from 267 skilled OGD users in China and analyzed via PLS-SEM. The results show that user satisfaction and perceived value jointly drive continuance usage, with user satisfaction predominantly shaped by information suitability, transparency, security, and citizen engagement. Notably, data accessibility plays a foundational role in enhancing perceived value, whereas data completeness and timeliness show unexpected non-significant effects. Crucially, continuance usage of OGD directly amplifies users' net benefits and trust in governments, underscoring OGD's dual value proposition. These findings contribute to the theoretical understanding of post-adoption behavior in OGD and provide practical insights for policymakers to optimize platform design, prioritize high-impact data features, and foster sustainable OGD ecosystems.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102022"},"PeriodicalIF":7.8,"publicationDate":"2025-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143684848","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A theory of the infrastructure-level bureaucracy: Understanding the consequences of data-exchange for procedural justice, organizational decision-making, and data itself

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-03-19 DOI: 10.1016/j.giq.2025.102021

Arjan C. Widlak , Rik Peeters

{"title":"A theory of the infrastructure-level bureaucracy: Understanding the consequences of data-exchange for procedural justice, organizational decision-making, and data itself","authors":"Arjan C. Widlak , Rik Peeters","doi":"10.1016/j.giq.2025.102021","DOIUrl":"10.1016/j.giq.2025.102021","url":null,"abstract":"<div><div>The interconnectedness of government organizations through data-exchange is proliferating. This is relevant for many debates in public administration today since all applications of data-driven government rest on a foundation of data. In this article, rather than focusing on specific applications, we analyze the way supra-organizational data-exchange shapes such applications and specifically automated administrative decision-making (AADM). We argue that the whole of bureaucracy that is connected through data-exchange implies the organizational separation of the collection or gathering of government data from the exchange, modification, combination and/or analysis and subsequently its (re)use in decision-making processes. To analyze the consequences of this new division of labor we further develop the concept of the infrastructure-level bureaucracy and formulate hypotheses on its consequences for data itself, organizations, and citizens. Ultimately, we argue infrastructural information flows pose challenges for democratic control and for procedural lawfulness in the constitutional state.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102021"},"PeriodicalIF":7.8,"publicationDate":"2025-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143684847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Artificial intelligence for digital citizen participation: Design principles for a collective intelligence architecture

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-03-07 DOI: 10.1016/j.giq.2025.102020

Nicolas Bono Rossello, Anthony Simonofski, Annick Castiaux

{"title":"Artificial intelligence for digital citizen participation: Design principles for a collective intelligence architecture","authors":"Nicolas Bono Rossello, Anthony Simonofski, Annick Castiaux","doi":"10.1016/j.giq.2025.102020","DOIUrl":"10.1016/j.giq.2025.102020","url":null,"abstract":"<div><div>The challenges posed by digital citizen participation and the amount of data generated by Digital Participation Platforms (DPPs) create an ideal context for the implementation of Artificial Intelligence (AI) solutions. However, current AI solutions in DPPs focus mainly on technical challenges, often neglecting their social impact and not fully exploiting AI's potential to empower citizens. The goal of this paper is thus to investigate how to design digital participation platforms that integrate technical AI solutions while considering the social context in which they are implemented. Using Collective Intelligence as kernel theory, and through a literature review and a focus group, we generate design principles for the development of a socio-technically aware AI architecture. These principles are then validated by experts from the field of AI and citizen participation. The principles suggest optimizing the alignment of AI solutions with project goals, ensuring their structured integration across multiple levels, enhancing transparency, monitoring AI-driven impacts, dynamically allocating AI actions, empowering users, and balancing cognitive disparities. These principles provide a theoretical basis for future AI-driven artifacts, and theories in digital citizen participation.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102020"},"PeriodicalIF":7.8,"publicationDate":"2025-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143563803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital inclusion in public services for vulnerable groups: A systematic review for research themes and goal-action framework from the lens of public service ecosystem theory

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-03-06 DOI: 10.1016/j.giq.2025.102019

Hui Liu, Qingshan Zhou, Shuang Liang

引用次数: 0

Best practices in e-government communication: Lessons from the local Governments' use of official facebook pages

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-02-08 DOI: 10.1016/j.giq.2025.102010

Hyacinth Balediata Bangero

引用次数: 0

The haves and the have nots: Civic technologies and the pathways to government responsiveness

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-01-27 DOI: 10.1016/j.giq.2025.102007

Jonathan Mellon , Fredrik M. Sjoberg , Tiago Peixoto , Jacob Lueders

{"title":"The haves and the have nots: Civic technologies and the pathways to government responsiveness","authors":"Jonathan Mellon , Fredrik M. Sjoberg , Tiago Peixoto , Jacob Lueders","doi":"10.1016/j.giq.2025.102007","DOIUrl":"10.1016/j.giq.2025.102007","url":null,"abstract":"<div><div>As civic life has moved online, scholars have questioned whether this will exacerbate political inequalities due to differential access to technology. However, this concern typically assumes that unequal participation inevitably leads to unequal outcomes: if online participants are unrepresentative of the population, then participation outcomes will benefit groups who participate and disadvantage those who do not. In this paper, we combine results from eight previous studies and new analysis to trace the digital inequality process from the digital divide through to policy outcomes for four different forms of online participation: online voting for Participatory Budgeting in Brazil, online local problem reporting in the United Kingdom through Fix My Street, crowdsourced constitution drafting in Iceland, and online petitioning across 132 countries on <span><span>change.org</span><svg><path></path></svg></span>. In every case, the assumed links in the chain from 1) the digital divide to 2) inequalities in online participation to 3) inequalities in demands made through the platform to 4) inequalities in participation outcomes. In each case, the link broke down because of the platform's institutional features and the surrounding political process. These results show that it is necessary to examine all the steps of online participation and its translation into policy to understand how inequality is created. The simple assumption that inequalities in participation always translate into the same inequalities in outcomes is not borne out in practice.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 1","pages":"Article 102007"},"PeriodicalIF":7.8,"publicationDate":"2025-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143136060","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0