Government Information Quarterly最新文献

Intelligent technologies, governments, and citizens: An overview of benefits and opportunities and challenges and risks 智能技术、政府和公民：利益、机遇、挑战和风险概述

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-05-23 DOI: 10.1016/j.giq.2025.102036

Mila Gasco-Hernandez , David Valle-Cruz

{"title":"Intelligent technologies, governments, and citizens: An overview of benefits and opportunities and challenges and risks","authors":"Mila Gasco-Hernandez , David Valle-Cruz","doi":"10.1016/j.giq.2025.102036","DOIUrl":"10.1016/j.giq.2025.102036","url":null,"abstract":"<div><div>Intelligent technologies, such as artificial intelligence, are set to impact society, industries, and governments by changing organizational processes and interactions between citizens and organizations as well as by increasing economic, social, and political opportunities and risks. Although academia is closely following these trends, more research is needed to delve into the details of how different types of intelligent technologies shape the way government organizations around the world operate and to provide insights based on empirical evidence. This introductory article to the Special Issue “Intelligent Technologies, Governments, and Citizens”, which includes the best papers presented at the 23rd Annual International Conference on Digital Government Research (dg.o 2022), aims to understand the opportunities and benefits as well as the challenges and risks associated with the implementation of intelligent technologies in government organizations. The ultimate goal of the article is to propose some ideas that contribute to the conversation about the use of intelligent technologies in government and that, therefore, add to the ongoing research agenda on this topic.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102036"},"PeriodicalIF":7.8,"publicationDate":"2025-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144123243","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Bringing in horizontal strategic interactions: Blame avoidance and local governments' bandwagon strategy in prioritizing E-participation 引入横向战略互动：电子参与优先化的责任规避与地方政府从众策略

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-05-22 DOI: 10.1016/j.giq.2025.102034

Ziteng Fan , Yijia Jing , Shaowei Chen

{"title":"Bringing in horizontal strategic interactions: Blame avoidance and local governments' bandwagon strategy in prioritizing E-participation","authors":"Ziteng Fan , Yijia Jing , Shaowei Chen","doi":"10.1016/j.giq.2025.102034","DOIUrl":"10.1016/j.giq.2025.102034","url":null,"abstract":"<div><div>While local governments' ambivalence toward and strategic behaviors in e-participation reforms have recently attracted surging scholarly attention, insufficient scholarly attention has been paid to horizontal strategic interactions among local governments, which have salient implications for the effectiveness of e-participation reforms. This research aims to fill this gap using the case of China's e-participation reform. By examining the complex intra-regime bureaucratic dynamics in e-participation, we assert that local governments are confronted with an e-participation dilemma, making blame avoidance (BA) the primary motivation in implementing e-participation mandates. Furthermore, we argue that local governments tend to adopt a particular BA strategy, the bandwagon strategy, to cope with the dilemma. Additionally, patronage ties, a crucial informal political institution, weaken their tendency to engage in the bandwagon strategy. Using a unique dataset on provincial governments' e-participation policy priorities, our empirical analyses with panel data spatial econometric models obtain robust evidence that supports our theory.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102034"},"PeriodicalIF":7.8,"publicationDate":"2025-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144116023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Resolving value conflicts in public AI governance: A procedural justice framework 解决公共人工智能治理中的价值冲突：一个程序正义框架

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-05-13 DOI: 10.1016/j.giq.2025.102033

Karl de Fine Licht

{"title":"Resolving value conflicts in public AI governance: A procedural justice framework","authors":"Karl de Fine Licht","doi":"10.1016/j.giq.2025.102033","DOIUrl":"10.1016/j.giq.2025.102033","url":null,"abstract":"<div><div>This paper addresses the challenge of resolving value conflicts in the public governance of artificial intelligence (AI). While existing AI ethics and regulatory frameworks emphasize a range of normative criteria—such as accuracy, transparency, fairness, and accountability—many of these values are in tension and, in some cases, incommensurable. I propose a procedural justice framework that distinguishes between conflicts among derivative trustworthiness criteria and those involving fundamental democratic values. For the former, I apply analytical tools such as the Dominance Principle, Supervaluationism, and Maximality to eliminate clearly inferior alternatives. For the latter, I argue that justifiable decision-making requires procedurally fair deliberation grounded in widely endorsed principles such as publicity, inclusion, relevance, and appeal. I demonstrate the applicability of this framework through an indepth analysis of an AI-based decision support system used by the Swedish Public Employment Service (PES), showing how institutional decision-makers can navigate complex trade-offs between efficiency, explainability, and legality. The framework provides public institutions with a structured method for addressing normative conflicts in AI implementation, moving beyond technical optimization toward democratically legitimate governance.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102033"},"PeriodicalIF":7.8,"publicationDate":"2025-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143936084","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Toward intelligence or ignorance? Performativity and uncertainty in government tech narratives 走向智慧还是无知？政府科技叙事中的表演性和不确定性

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-05-10 DOI: 10.1016/j.giq.2025.102032

Leif Sundberg , Katarina Gidlund , Aron Larsson , Niclas Olofsson

{"title":"Toward intelligence or ignorance? Performativity and uncertainty in government tech narratives","authors":"Leif Sundberg , Katarina Gidlund , Aron Larsson , Niclas Olofsson","doi":"10.1016/j.giq.2025.102032","DOIUrl":"10.1016/j.giq.2025.102032","url":null,"abstract":"<div><div>Emerging technologies are often accompanied by optimistic “tech narratives” that emphasize their potential benefits to society. These narratives appear in various sources, including public policy documents, media coverage, and academic literature. However, identifying their origins and underlying rationale can be challenging. This paper addresses the research question (RQ): How can government tech narratives be traced and unveiled? To answer this question, we draw on the theoretical frameworks of “performativity” and “uncertainty assessment” to develop a two-step approach for investigating tech narratives. We apply this methodology to trace a narrative promoting the benefits of artificial intelligence (AI) in the Swedish public sector back to its source, an emerging government AI policy program. Our analysis reveals a hybridization of economic and political interests, as well as a recognized ignorance reflected in the lack of scrutiny of highly uncertain calculations. By presenting this two-step methodology for tracing and critically examining tech narratives, this paper makes a methodological contribution. In applying this approach, we also provide empirical insights into how tech narratives facilitate the materialization of technological infrastructures.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102032"},"PeriodicalIF":7.8,"publicationDate":"2025-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143929178","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Assessing the information security posture of online public services worldwide: Technical insights, trends, and policy implications 评估全球在线公共服务的信息安全态势：技术见解、趋势和政策含义

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-05-08 DOI: 10.1016/j.giq.2025.102031

Diogo Ribeiro , Vítor Fonte , Luis Felipe Ramos , João Marco Silva

{"title":"Assessing the information security posture of online public services worldwide: Technical insights, trends, and policy implications","authors":"Diogo Ribeiro , Vítor Fonte , Luis Felipe Ramos , João Marco Silva","doi":"10.1016/j.giq.2025.102031","DOIUrl":"10.1016/j.giq.2025.102031","url":null,"abstract":"<div><div>The fast global expansion of online public services has transformed how governments interact with citizens, offering convenience and efficiency. However, this digital transformation also introduces significant security risks, as sensitive data exchanged between users and service providers over public networks are exposed to cyber threats. Thus, ensuring the security and trustworthiness of these services is critical to the success of Electronic Government (EGOV) initiatives. This study evaluates the information security posture of 3068 public service platforms across all 193 UN Member States through non-intrusive assessments conducted in 2023 and 2024. The evaluation focuses on three key dimensions: (i) the adoption of secure end-to-end communication protocols, (ii) the trustworthiness of digital certificate chains, and (iii) the exposure of hosting servers to known vulnerabilities. The findings reveal that while some progress has been made in securing online public services, substantial gaps remain in the implementation of international security standards and best practices. Many platforms continue to rely on outdated cryptographic protocols, misconfigured certificates, and unpatched vulnerabilities, leaving citizens and services vulnerable to cyber threats due to weaknesses that malicious actors can easily and inconspicuously identify. These insights emphasize the need for effective implementation of more comprehensive cybersecurity policies, proactive security assessments, and improved regulatory compliance checks. Additionally, this work provides actionable guidance for governments and system administrators to enhance the security of EGOV infrastructures by addressing persistent vulnerabilities and adopting robust cybersecurity practices.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102031"},"PeriodicalIF":7.8,"publicationDate":"2025-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143918496","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

AI adoption in public administration: Perspectives of public sector managers and public sector non-managerial employees 人工智能在公共管理中的应用：公共部门管理人员和公共部门非管理人员的视角

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-04-24 DOI: 10.1016/j.giq.2025.102029

Tessa Haesevoets , Bram Verschuere , Arne Roets

{"title":"AI adoption in public administration: Perspectives of public sector managers and public sector non-managerial employees","authors":"Tessa Haesevoets , Bram Verschuere , Arne Roets","doi":"10.1016/j.giq.2025.102029","DOIUrl":"10.1016/j.giq.2025.102029","url":null,"abstract":"<div><div>Artificial intelligence (AI) is increasingly infusing various facets of society, including public administration. In this setting, public servants play a pivotal role in the adoption of new technologies. Using an experimental design, the present study investigated public sector managers' willingness to <em>implement</em> AI and public sector non-managerial employees' willingness to <em>accept</em> AI for various internal management purposes. Our findings point to prevailing skepticism toward AI, with a preference for AI serving in a supportive rather than a (co)decisive or fully autonomous role. Additionally, attitudes toward AI vary depending on the nature of the internal management practice, with practices requiring more ‘soft’ (interpersonal) skills eliciting greater hesitancy toward AI involvement. Furthermore, our results also highlight a subtle disparity between managers and non-managers, with managers being slightly more inclined to implement extensive AI involvement than non-managers are willing to accept, particularly for practices demanding mainly ‘hard’ (technical) skills. By providing a more nuanced understanding of AI adoption in public administration, the present study offers important theoretical and practical insights.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102029"},"PeriodicalIF":7.8,"publicationDate":"2025-04-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143869808","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital government inclusion: Exploring strategies for inclusive government automation 数字政府包容性：包容性政府自动化策略探索

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-04-17 DOI: 10.1016/j.giq.2025.102028

Rik Peeters , Susan M. Miller , Marc Schuilenburg

引用次数: 0

Freedom of information and the volume of requested data: An experimental study 信息自由与请求数据量：一项实验性研究

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-04-17 DOI: 10.1016/j.giq.2025.102030

Peter Spáč , Daniela Pastarmadzhieva , Jozef Zagrapan

{"title":"Freedom of information and the volume of requested data: An experimental study","authors":"Peter Spáč , Daniela Pastarmadzhieva , Jozef Zagrapan","doi":"10.1016/j.giq.2025.102030","DOIUrl":"10.1016/j.giq.2025.102030","url":null,"abstract":"<div><div>This study explores local government responses to information requests by focusing on the volume of requested data and a reference to the freedom of information (FOI) legislation. The study relies on a field experiment with a 2 × 2 between-subject design conducted on municipalities in Slovakia. The information requests varied in the volume of the requested data (low vs. high) as well as in the inclusion of a reference to the country's FOI legislation (no reference vs. explicit reference). The study reveals that asking for more information noticeably reduces the responsiveness of municipalities. However, this effect is moderated by the inclusion of a reference to a FOI law. For requests seeking a small volume of data, an explicit reference to a FOI law only slightly supports the response rate. Conversely, in the case of high-demand requests, incorporating a FOI law reference substantially improves the responsiveness of municipalities. This research contributes to the literature on transparency as it demonstrates that referring to FOI legislation is an effective tool to overcome the reluctance of local governments to respond to more demanding information requests.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102030"},"PeriodicalIF":7.8,"publicationDate":"2025-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143838650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

IT-embedded dynamic capabilities for public institutions coping with disinformation – The case of financial fake news 公共机构应对虚假信息的it嵌入动态能力——以金融假新闻为例

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-04-11 DOI: 10.1016/j.giq.2025.102024

Oliver Rath, Frederic Haase, Johannes Werner Melsbach, Jiarun Liu, Detlef Schoder

{"title":"IT-embedded dynamic capabilities for public institutions coping with disinformation – The case of financial fake news","authors":"Oliver Rath, Frederic Haase, Johannes Werner Melsbach, Jiarun Liu, Detlef Schoder","doi":"10.1016/j.giq.2025.102024","DOIUrl":"10.1016/j.giq.2025.102024","url":null,"abstract":"<div><div>Disinformation campaigns have become a significant concern for public institutions across various domains, including politics, healthcare, and financial markets. Consequently, authorities must develop effective strategies and measures to combat such campaigns while upholding their objectives of serving the public. In financial markets, institutions aim to ensure consumer protection and market integrity, both of which are at risk due to fraudulent activities driven by financial fake news (FFN). Drawing on a sample of FFN cases and institutional communications, our study contributes to the conceptualization of FFN schemes through a taxonomy, identifies IT-embedded dynamic capabilities (DCs) and the underlying microfoundations that institutions employ to address such schemes, and discusses open challenges for institutions. Our research provides practical value for institutions, regulators, and the public by informing them about FFN schemes and offering guidance applicable to other sectors affected by disinformation, such as healthcare and politics.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102024"},"PeriodicalIF":7.8,"publicationDate":"2025-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143820768","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The policy-practice divide: How assumptions undermine authentic participation in digital public healthcare 政策与实践的鸿沟：假设如何破坏对数字化公共医疗的真正参与

IF 7.8 1区管理学

Government Information Quarterly Pub Date : 2025-04-03 DOI: 10.1016/j.giq.2025.102027

Mäjt Wik, Daniel Curto-Millet, Tomas Lindroth

{"title":"The policy-practice divide: How assumptions undermine authentic participation in digital public healthcare","authors":"Mäjt Wik, Daniel Curto-Millet, Tomas Lindroth","doi":"10.1016/j.giq.2025.102027","DOIUrl":"10.1016/j.giq.2025.102027","url":null,"abstract":"<div><div>Assumptions influence decision-making and guide behavior within organizations, and unexamined or unaligned assumptions can lead to flawed strategies. This is especially true in complex and rapidly changing environments, such as those encountered in digital transformation initiatives. Despite this, assumptions are not a common object of empirical study. In this article, we explore the role of assumptions in reshaping organizational practices regarding participation in a public digital transformation initiative in Swedish healthcare. We find a critical disconnect between assumptions in policy and practice, showing how prevailing assumptions uphold legacy approaches to participation and, consequently, impede the potential to utilize digital technology for new, more innovative ways to personalize care. We contribute a framework that illustrates the consequences of assumptions on participation. Drawing on Aronstein's ladder of citizen participation and the Scandinavian tradition of participatory design, we advocate for authentic participation that takes into account the contextual nature of patients' lives and work practices leveraging digital technology.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102027"},"PeriodicalIF":7.8,"publicationDate":"2025-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143759022","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0