{"title":"Public attitudes towards surveillance and privacy of personal communications in 34 African countries","authors":"Adewunmi O Adeyeye","doi":"10.1016/j.tele.2024.102147","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102147","url":null,"abstract":"<div><p>This paper examines public attitudes regarding the privacy of personal communications across several African countries. The study additionally investigates factors influencing an individual’s expression of the right to privacy and rejection of state surveillance. Descriptive and logistic regression analyses were conducted on survey data gathered from 48,084 interviews completed in 34 countries. The findings reveal that, among the surveyed countries (34 out of 54 on the continent), a majority (54.87%) advocate for the protection of private communications. This indicates an increasing inclination among individuals to assert greater control over their personal information, which is being collected and utilized by governmental organizations and often by extension, private entities. The results demonstrate that education, gender, occupation, institutional trust, frequency of newspaper reading, perceptions of social media, attitudes towards internet regulation, opinions on government accountability, and the frequency of internet usage all significantly influence an individual’s stance on personal data privacy. Governments must strive for more effective communication with citizens to foster support for surveillance programs that achieve a delicate equilibrium between state security and the protection of privacy rights. This study provides an evidence base that policymakers, practitioners and academics can utilize to make informed decisions about data privacy attitudes and predict privacy actions.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"91 ","pages":"Article 102147"},"PeriodicalIF":8.5,"publicationDate":"2024-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141239839","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Users’ responses to humanoid social robots: A social response view","authors":"Gehan Wishwajith Premathilake, Hongxiu Li","doi":"10.1016/j.tele.2024.102146","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102146","url":null,"abstract":"<div><p>The anthropomorphic features of humanoid social robots (HSRs) have been contended to hold significance in understanding users’ behavior regarding HSRs. However, there is a lack of research examining how HSRs’ different anthropomorphic features could trigger users’ cognitive and behavioral responses. Utilizing social response theory as a foundation, our study presented a research model for scrutinizing how three different anthropomorphic features—appearance, voice, and response, influence users’ cognitive (perceived social presence and perceived humanness) and behavioral responses (continued usage intention) to HSRs. Data gathered from hotel customers (N = 509) from a survey posted online was utilized to validate the research model. Results showed that appearance and response positively affect perceived social presence, whereas appearance, voice, and response positively affect perceived humanness. Further, both perceived social presence and perceived humanness were found to positively influence continued usage intention. This research enriches the current literature on social robots by explaining how various anthropomorphic features as social cues could trigger user cognitive and behavioral responses differently from the social response lens.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"91 ","pages":"Article 102146"},"PeriodicalIF":8.5,"publicationDate":"2024-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0736585324000509/pdfft?md5=acab8987b57d9c7530c470471ca8646d&pid=1-s2.0-S0736585324000509-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141239838","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kyungjin Nam , Heewon Kim , Soowon Kang , Hye-jin Kim
{"title":"The BTS ARMY on Twitter flocks together: How transnational fandom on social media build a viable system","authors":"Kyungjin Nam , Heewon Kim , Soowon Kang , Hye-jin Kim","doi":"10.1016/j.tele.2024.102143","DOIUrl":"10.1016/j.tele.2024.102143","url":null,"abstract":"<div><p>The world’s largest transnational fandom community of the BTS (BangTan Sonyeondan) ARMY (Adorable Representative M.C. for Youth) is structured to achieve common goals and exert influence. To identify a mechanism that explains the organizational structure of transnational virtual communities, we empirically investigate how the global fandoms carry out autonomous activities and adapt to the environment without coercive governance despite their massive size and complexity. Using the techniques of social network analysis and viable system model, we found some structural differences between the online communities with a viable and non-viable structure. First, the BTS ARMY network is sustained by a systematic structure of key players who voluntarily play distinct roles. In contrast, the Arianator network is relatively unorganized and dispersed. Moreover, multi-fandom accounts can act as potential user acquisition roles. Finally, two different diffusion types, <em>text-based information</em> and <em>image-based media</em>, are carried by distinct roles of subsystems. As one of the first studies to empirically examine the viability of online transnational fandom from an organizational structure perspective, this paper provides practical implications for fandoms from three perspectives; (1) resource mobilization and sustainability, (2) influence of fandom dynamics, and (3) economic impact. The results suggest that fandoms taking strategic actions upon the viable structure on digital platforms could represent a new cultural hegemony, promoting global unity and pop cosmopolitanism.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"91 ","pages":"Article 102143"},"PeriodicalIF":8.5,"publicationDate":"2024-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141057547","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"EXplainable Artificial Intelligence (XAI) for facilitating recognition of algorithmic bias: An experiment from imposed users’ perspectives","authors":"Ching-Hua Chuan , Ruoyu Sun , Shiyun Tian , Wan-Hsiu Sunny Tsai","doi":"10.1016/j.tele.2024.102135","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102135","url":null,"abstract":"<div><p>This study explored the potential of eXplainable Artificial Intelligence (XAI) in raising user awareness of algorithmic bias. This study examined the popular “explanation by example” XAI approach, where users receive explanatory examples resembling their input. As this XAI approach allows users to gauge the congruence between these examples and their circumstances, perceived incongruence then evokes perceptions of unfairness and exclusion, prompting users not to put blind trust in the system and raising awareness of algorithmic bias stemming from non-inclusive datasets. The results further highlight the moderating role of users’ prior experience with discrimination.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"91 ","pages":"Article 102135"},"PeriodicalIF":8.5,"publicationDate":"2024-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S073658532400039X/pdfft?md5=c10240dd00da5631c53004b436f3b5c9&pid=1-s2.0-S073658532400039X-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140947312","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring cross-national divide in government adoption of artificial intelligence: Insights from explainable artificial intelligence techniques","authors":"Shangrui Wang , Yiming Xiao , Zheng Liang","doi":"10.1016/j.tele.2024.102134","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102134","url":null,"abstract":"<div><p>Despite the recognized potential of artificial intelligence (AI) to improve governance, a significant divide in AI adoption exists among governments globally. However, little is known about the underlying causes behind the divide, hindering effective strategies to bridge it. Drawing on the AI capability concept and the Technology-Organization-Environment (TOE) framework, this study employs Explainable Artificial Intelligence (XAI) models to analyze the multifaceted factors influencing AI adoption by governments worldwide. The results underscore the critical roles of internet security and internet usage within the technological dimension, regulatory quality, government effectiveness, government expenditure, rule of law, and corruption control within the organizational dimension, and globalization, median age and GDP per capita within the environmental dimension. Notably, our analysis explores the intricate effects of these variables on government AI adoption, identifying inflection points where their impacts undergo significant shifts in magnitude and direction. This nuanced exploration provides a comprehensive understanding of government AI adoption globally and illustrates targeted strategies for governments to bridge the AI adoption divide, making theoretical, methodological and practical implications.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"90 ","pages":"Article 102134"},"PeriodicalIF":8.5,"publicationDate":"2024-05-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140905279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"From whispers to warriors: Public atmosphere’s role in mobilizing social media users against rumors","authors":"Xiao-Liang Shen , You Wu","doi":"10.1016/j.tele.2024.102133","DOIUrl":"10.1016/j.tele.2024.102133","url":null,"abstract":"<div><p>Governments and social media platforms strive to combat the spread of online rumors by fostering a positive public atmosphere of rumor combating. However, the effectiveness of this approach remains uncertain, as do the underlying mechanisms through which public atmosphere mobilizes social media users against rumors. Leveraging insights from psychological attachment theory and ethics research, this study aims to examine the mediating mechanisms and boundary conditions for the relationship between public atmosphere and rumor-combating participation (RCP). This empirical study employed a hypothetical scenario method to design two scenarios (i.e., strong vs. weak public atmosphere of rumor combating), and collected 331 valid responses using the MTurk platform. The results provide empirical evidence that public atmosphere significantly facilitates RCP. Moreover, high-level psychological attachment (i.e., identification and internalization) fully mediates the relationship between public atmosphere and RCP, but low-level psychological attachment (i.e., compliance) does not act as a mediator. Further examination of the boundary conditions revealed that moral judgment positively moderates the relationship between public atmosphere and psychological attachment (both high-level and low-level). However, anticipated guilt only exerts a positive moderating influence on the relationship between public atmosphere and low-level psychological attachment. This study provides fresh insights by revealing that public atmosphere can promote RCP by enhancing high-level psychological attachment, while uncovering the distinct moderating roles played by moral cognition and emotion in the process. Therefore, this paper not only advances our theoretical understanding of why and under what conditions public atmosphere influences RCP, but also offers practical insights into strategies for mobilizing social media users to combat rumors.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"90 ","pages":"Article 102133"},"PeriodicalIF":8.5,"publicationDate":"2024-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140790595","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Adrian Gavorník, Juraj Podroužek, Štefan Oreško, Natália Slosiarová, Gabriela Grmanová
{"title":"Beyond privacy and security: Exploring ethical issues of smart metering and non-intrusive load monitoring","authors":"Adrian Gavorník, Juraj Podroužek, Štefan Oreško, Natália Slosiarová, Gabriela Grmanová","doi":"10.1016/j.tele.2024.102132","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102132","url":null,"abstract":"<div><p>Artificial intelligence is believed to facilitate cost-effective and clean energy by optimizing consumption, reducing emissions, and enhancing grid reliability. Approaches such as non-intrusive load monitoring (NILM) offer energy efficiency insights but raise ethical concerns. In this paper, we identify most prominent ethical and societal issues by surveying relevant literature on smart metering and NILM. We combine these findings with empirical insights gained from qualitative workshops conducted with an electricity supplier piloting the use of AI for power load disaggregation. Utilizing the requirements for trustworthy AI, we show that while issues related to privacy and security are the most widely discussed, there are many other equally important ethical and societal issues that need to be addressed, such as algorithmic bias, uneven access to infrastructure, or loss of human control and autonomy. In total, we identify 19 such overarching themes and explore how they align with practitioners' perspectives and how they embody the seven core requirements for trustworthy AI systems defined by the Ethics Guidelines for Trustworthy AI.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"90 ","pages":"Article 102132"},"PeriodicalIF":8.5,"publicationDate":"2024-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140644142","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Saifuddin Ahmed, Adeline Wei Ting Bee, Muhammad Masood, Tan Han Wei
{"title":"You have been blocked: Exploring the psychological, personality, and cognitive traits of blocking misinformation sources on social media","authors":"Saifuddin Ahmed, Adeline Wei Ting Bee, Muhammad Masood, Tan Han Wei","doi":"10.1016/j.tele.2024.102123","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102123","url":null,"abstract":"<div><p>While extensive research has explored user engagement with misinformation, there remains a gap in understanding how individuals respond to those who share misinformation by blocking them. This study explores the factors influencing this blocking behavior, including social media news consumption, psychological traits, personality, and cognitive characteristics. Through three studies conducted in varying political contexts (the US and Singapore) and focusing on different types of misinformation (political, health, and political and entertainment deepfakes), we employ the dual motivation framework to analyze the interplay between social media news consumption and the decision to block sources of misinformation. Additionally, we investigate the role of the fear of missing out as a mediator in this relationship and how traits such as conscientiousness and cognitive ability moderate it. Our findings suggest that individuals who frequently consume social media news are more inclined to block sources of misinformation due to a heightened fear of missing out. Furthermore, those with lower levels of cognitive ability and conscientiousness exhibit a greater tendency to block misinformation sources. This research enhances our understanding of the mechanisms driving blocking behavior on social media in response to misinformation and underscores the importance of considering sociopolitical factors in understanding such behaviors.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"89 ","pages":"Article 102123"},"PeriodicalIF":8.5,"publicationDate":"2024-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0736585324000273/pdfft?md5=6562c7cc1161a5e3d86d409cc138d7a1&pid=1-s2.0-S0736585324000273-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140347909","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Elke Rohmann , Sarah Marie Winkler , Phillip Ozimek , Hans-Werner Bierhoff
{"title":"Are narcissists trolls? A cross-sectional study about aggression, trolling behavior, narcissism, and the moderating role of self-esteem","authors":"Elke Rohmann , Sarah Marie Winkler , Phillip Ozimek , Hans-Werner Bierhoff","doi":"10.1016/j.tele.2024.102122","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102122","url":null,"abstract":"<div><p>Whether in social media, in news services, or via instant messaging systems - in places where people communicate online, one can occasionally encounter internet trolls. Trolls are real people, who engage in destructive, aggressive, or disruptive behavior online, usually under the protection of anonymity. In this cross-sectional study the relationship between grandiose and vulnerable narcissism, self-esteem, aggression, and trolling behavior was investigated on the basis of four assumptions. To test the hypotheses, data from 149 participants were analyzed. The results indicated that aggression and trolling behavior were positively related. Significant positive correlations of both forms of narcissism with aggression and trolling behavior were obtained. Finally, the extent to which self-esteem exhibits a moderating influence on the association between narcissism and trolling was examined. Specifically, high self-esteem was shown to weaken the correlation between narcissism and trolling behavior. Therefore, high self-esteem neutralized the unfavorable impact of high narcissism on trolling. The findings may serve to better understand the personality structure of trolls and the psychological mechanisms involved in their internet trolling behavior.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"90 ","pages":"Article 102122"},"PeriodicalIF":8.5,"publicationDate":"2024-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0736585324000261/pdfft?md5=51af5720e7783f9b425a950d1195d85f&pid=1-s2.0-S0736585324000261-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140536216","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The interplay of virtual reality and narrative story in disaster journalism through empathy, transportation, and identification","authors":"Jiyoung Lee , Da-young Kang","doi":"10.1016/j.tele.2024.102121","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102121","url":null,"abstract":"<div><p>Although virtual reality (VR) has been shown to be an effective means of delivering news stories, there is still a lack of understanding as to how VR can complement specific narrative formats, such as textual news, in journalism. This study investigates the impact of using VR (vs. 360° video<!--> <!-->on a 2D screen) to deliver textual news with high (vs. low) narrativity in terms of triggering issue involvement through three immersion-related psychological responses (empathy, transportation, and identification) within the realm of disaster journalism, wherein victims’ experiences are conveyed to users. The results of a between-subject experiment (<em>N</em> = 144) showed that VR (vs. 2D) reported higher transportation. Moreover, VR (vs. 2D) elicited greater empathy when used in conjunction with the textual disaster news with high (vs. low) narrativity, which further increased issue involvement. These findings provide insights that are expected to be helpful in harnessing the potential of VR for narrative storytelling in journalism, which can provoke an empathetic and visceral understanding of victims in disaster news.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"89 ","pages":"Article 102121"},"PeriodicalIF":8.5,"publicationDate":"2024-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140195457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}