{"title":"Why do you resist digital resurrection? Exploring the barriers affecting consumer resistance to digital resurrection technology","authors":"Changyong Liang , Yuguang Xie , Peiyu Zhou","doi":"10.1016/j.tele.2025.102302","DOIUrl":"10.1016/j.tele.2025.102302","url":null,"abstract":"<div><div>With the advancement of digital technologies, digital resurrection, a technology that enables the recreation of deceased individuals in a digital form, has gained increasing attention. However, consumer resistance remains a significant barrier to widespread adoption despite its potential benefits. While prior studies have emphasized technical and ethical considerations, less focus has been placed on consumer resistance. This research fills that gap by employing the innovation resistance theory to explore the key factors driving resistance to digital resurrection technology. Specifically, we explore the role of functional, psychological, and social barriers on consumer resistance and examine the moderating roles of informational familiarity and intimacy with the deceased. Using stepwise hierarchical regression analyses on 319 survey responses, our results indicate that value, risk, tradition, image barriers, and social norms are significant drivers of consumer resistance. Moreover, informational familiarity reduces the impact of value barriers on resistance, while intimacy with the deceased reduces the impact of tradition barriers on resistance. This study extends innovation resistance theory to digital resurrection and incorporates social norms, providing deeper insights into the mechanisms of consumer resistance. The findings offer practical implications for technology developers and marketers to better understand and mitigate the barriers to adopting digital resurrection.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"101 ","pages":"Article 102302"},"PeriodicalIF":7.6,"publicationDate":"2025-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144291272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Cynthia A. Dekker, Susanne E. Baumgartner, Sindy R. Sumter
{"title":"For you vs. for everyone: The effectiveness of algorithmic personalization in driving social media engagement","authors":"Cynthia A. Dekker, Susanne E. Baumgartner, Sindy R. Sumter","doi":"10.1016/j.tele.2025.102300","DOIUrl":"10.1016/j.tele.2025.102300","url":null,"abstract":"<div><div>Social media platforms increasingly use algorithmic personalization, raising concerns about potential uncontrolled usage. However, these concerns remain partly speculative as evidence for the effectiveness of algorithmic personalization in driving user engagement is limited. Therefore, the present study investigated how TikTok users’ behavior and experiences would change if their feeds were no longer personalized based on their interests. In this preregistered study, 88 TikTok users participated in a two-week within-subjects design: a baseline week (default highly personalized feed), followed by an experimental week (less personalized feed). Daily experiences were assessed through daily surveys, and objective TikTok usage data was obtained through screenshots. We found that both daily frequency and duration of TikTok use decreased, self-regulation increased, and participants derived less enjoyment from their use. These findings highlight the critical role of algorithmic personalization in sustaining user engagement and suggest that reducing feed personalization may be a promising, though currently limited, approach to address uncontrolled social media use.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"101 ","pages":"Article 102300"},"PeriodicalIF":7.6,"publicationDate":"2025-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144263159","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Haoyu Zhao , Zhengbiao Han , Shuqi Yin , Nan yang , Preben Hansen
{"title":"From interface to inference: mapping the impact of generative artificial intelligence affordances on user risk perception","authors":"Haoyu Zhao , Zhengbiao Han , Shuqi Yin , Nan yang , Preben Hansen","doi":"10.1016/j.tele.2025.102299","DOIUrl":"10.1016/j.tele.2025.102299","url":null,"abstract":"<div><div>A deep understanding of Generative Artificial Intelligence (GAI) is crucial not only for technological development but also for formulating effective risk response strategies. However, previous studies have mainly focused on how individual factors affect GAI risk perception while the technical functions and features that are the root causes of user concerns regarding GAI remain unclear. To address this gap, the current study, grounded in affordance theory, explored how perceived affordances of GAI influenced user risk perceptions across six dimensions: information, security, technical, social, ethical, and legal. A hierarchical regression analysis was conducted on a survey of 1,031 GAI users to examine the impact of interactivity, agency, and security affordances on these risk dimensions. The results indicate that higher perceptions of affordances such as bandwidth, synchrony, and transparency are significantly associated with lower risk perceptions across all dimensions. Notably, women reported higher perceived risks than men in most categories, whereas age and GAI usage experience did not significantly affect these perceptions. These findings highlight the importance of enhancing user control, transparency, and privacy protections in GAI system design to effectively mitigate perceived risks. This study contributes to the literature by providing a multidimensional analysis of risk perception in the context of GAI, offering practical insights for the development of inclusive, transparent, and user-centered artificial intelligence systems.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"101 ","pages":"Article 102299"},"PeriodicalIF":7.6,"publicationDate":"2025-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144221409","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Other-Interest and compassion as mechanisms of the warranting principle: Advancing warranting theory in the context of sponsored posts","authors":"Yue (Nancy) Dai, Lunrui Fu , Wufan Jia","doi":"10.1016/j.tele.2025.102292","DOIUrl":"10.1016/j.tele.2025.102292","url":null,"abstract":"<div><div>Warranting theory explains how individuals assess the credibility of online information using the concept of warranting value. However, online environments may simultaneously present cues that decrease warranting value along with users’ positive or negative reactions to those cues. This highlights the need for a deeper understanding of the mechanisms underlying the warranting principle to strengthen the theory’s explanatory power. This study extends warranting theory by exploring perceived self-interest, other-interest, and compassion as mechanisms for the warranting principle. Contextualized in sponsored posts, it examines how warranting value is influenced by 1) whether sponsorship is disclosed by the endorser or others, and 2) audience reactions (positive vs. negative). An experiment (<em>N</em> = 1890) revealed that sponsorship reduced warranting value, but self-disclosure by the endorser restored some credibility by enhancing perceptions of the endorser’s other-interest. Negative comments from others diminished the post’s warranting value by reducing compassion toward the endorser. The findings advance warranting theory by suggesting other-interest and compassion as additional mechanisms of the warranting principle and by highlighting the effects of user-generated appraisals of third-party information modification cues on the warranting value of online information.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"101 ","pages":"Article 102292"},"PeriodicalIF":7.6,"publicationDate":"2025-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144212990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"From passive to active: How does algorithm awareness affect users’ news seeking behavior on digital platforms","authors":"An Hu , Min Ou","doi":"10.1016/j.tele.2025.102291","DOIUrl":"10.1016/j.tele.2025.102291","url":null,"abstract":"<div><div>Algorithms are increasingly pervasive in digital platforms, often operating unnoticed by users. Despite this, there is limited understanding of the extent to which users recognize and understand algorithms and how this awareness influences their platform behavior. This study draws on Social Cognitive Theory and Uses & Gratifications Theory to investigate users’ active information behavior, focusing on their cognitive processes in perceiving and interacting with algorithms. Using survey data from 1,158 users of an algorithm-driven news platform, we found that information- and opinion-driven motivations predict active news seeking behavior, while entertainment motivation negatively influences it. Intriguingly, algorithm awareness mediates the relationships between social, opinion, and entertainment motivations and active news seeking, but not for information-motivated users, who seek news actively regardless of their algorithmic understanding. Platform transparency further moderates the relationship between awareness and active news seeking. This study offers both theoretical and practical insights for researchers and practitioners aiming to achieve sustainable human-algorithm interaction.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"100 ","pages":"Article 102291"},"PeriodicalIF":7.6,"publicationDate":"2025-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144168261","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Martin Lnenicka , Anastasija Nikiforova , Di Wang , Flávia Bernardini
{"title":"UX competitive analysis of smart city open data portals: usability framework, design recommendations, and a roadmap for sustainable data ecosystems","authors":"Martin Lnenicka , Anastasija Nikiforova , Di Wang , Flávia Bernardini","doi":"10.1016/j.tele.2025.102284","DOIUrl":"10.1016/j.tele.2025.102284","url":null,"abstract":"<div><div>Smart city open data portals serve as a nexus between the municipal administration and its residents. However, this depends heavily on their usability, which is understudied, including a lack of understanding of the design that would help achieve expected objectives. In this study, we (1) propose the framework to explore the features of open data portals, (2) apply the developed framework to open data portals of 116 out of 183 smart cities covered by Cities in Motion Index 2022, i.e., to all smart cities that have an open data portal, conducting their assessment by experts, which made it possible to (3) identify the most commonly implemented features, as well as the most promising, but not necessarily frequently implemented, and based on the results of the assessment, (4) identify additional features that could potentially be implemented to improve user-centricity, usability, and accessibility, thereby refining the used framework, proposing a list of 30 evidence-informed practices. Considering our findings and the most common characteristics that enabled us to identify common design patterns, we also define a 5-level readiness framework of the smart city portals, thereby providing a developmental roadmap for advancing their readiness. We conclude that an open data portal is integral to a smart city’s data ecosystem. However, to draw conclusions about the resilience and sustainability of this ecosystem, we must consider all its relevant components that synergically affect its development.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"100 ","pages":"Article 102284"},"PeriodicalIF":7.6,"publicationDate":"2025-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144139030","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Deng Fengyi , Zhang Zichen , Lin Yajun , Mo Xiaoping , Zhang Yue
{"title":"When everyone is talking about AI: The development of fear of missing out on AI scale","authors":"Deng Fengyi , Zhang Zichen , Lin Yajun , Mo Xiaoping , Zhang Yue","doi":"10.1016/j.tele.2025.102283","DOIUrl":"10.1016/j.tele.2025.102283","url":null,"abstract":"<div><div>In the realm of artificial intelligence (AI) discourse, individuals’ fear of missing out on the benefits of AI technology and of being rendered obsolete by others or by society emerges as a critical concern. Nonetheless, research on this topic is not comprehensive. The present study introduces and defines the construct of individuals’ fear of missing out on AI (FoMO-AI) and investigates the dimensions of FoMO-AI. Following a literature study and in-depth interviews, the first round of questionnaire obtained 494 valid responses and employed exploratory factor analysis. In conclusion, the present study has constructed a scale measuring FoMO-AI, comprising 26 items. The scale is comprised of three sub-dimensions, labelled AI backwardness anxiety, AI access concerns, and AI dividend anxiety. The second round of questionnaire was employed to conduct confirmatory factor analysis on 254 valid samples. In addition, this study verified that individual’s STARA (Smart Technology, Artificial Intelligence, Robotics, and Algorithms) awareness had a positive impact on FoMO-AI, and individual’s AI backwardness anxiety had a positive effect on their motivated learning behaviors. The FoMO-AI scale provides researchers with a valuable research tool and directions for constructing theoretical models to further explore the current social phenomenon of promoting the potential of AI globally.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"100 ","pages":"Article 102283"},"PeriodicalIF":7.6,"publicationDate":"2025-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144090690","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Why do metaverse government services fail? Understanding the influences of different failure types on citizens’ satisfaction with meta-government services in China","authors":"Yonghan Zhu , Marijn Janssen","doi":"10.1016/j.tele.2025.102281","DOIUrl":"10.1016/j.tele.2025.102281","url":null,"abstract":"<div><div>The metaverse is still in its early stages, and most prototype metaverse platforms fail to fulfill their potential and meet users’ demands. Numerous studies have focused on the success of metaverse applications. However, there has been limited research on the failure of the metaverse services. Based on digital service failure model (DSFM), uses and gratification theory (U&G), and organizational failure diagnosis model (OFDM), an integrated model to investigate the influences of different failure types on citizens’ satisfaction with <em>meta</em>-government services is developed. The model was tested using a survey of 402 responses in China, which were analyzed using a hybrid structural equation modeling artificial neural network (SEM-ANN) approach. The findings indicated that organizational failure exerts the most powerful effect on citizens’ satisfaction. Moreover, information, service, system, and psychological needs failure, negatively influence citizens’ satisfaction. In addition, technology anxiety can weaken the influences of information, system, psychological needs, and organizational failures on citizens’ satisfaction while enhancing the relationship between service failure and citizens’ satisfaction. This research contributes initial and original insights into the failure types of <em>meta</em>-government services and their impacts, addressing a significant gap in the literature.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"100 ","pages":"Article 102281"},"PeriodicalIF":7.6,"publicationDate":"2025-05-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143934873","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Arunima Krishna , Michelle A. Amazeen , Rob Eschmann
{"title":"Online vaccine misinformation and susceptible publics: Understanding the differences between misinformation-immune, -vulnerable, -receptive, and -amplifying publics’ perceptions and behavioral intentions","authors":"Arunima Krishna , Michelle A. Amazeen , Rob Eschmann","doi":"10.1016/j.tele.2025.102279","DOIUrl":"10.1016/j.tele.2025.102279","url":null,"abstract":"<div><div>As misinformation, particularly on social media, continues to be a social problem, a growing body of literature seeks to understand how to correct such messages. This study sought to understand the four misinformation-susceptible publics’ perceptions of messages designed to correct misinformation, and their resultant behavioral intentions. Using data from two studies, one based on MMR vaccine misinformation (N = 1067) and the second on Covid-19 vaccine misinformation (N = 1697), this study served to use the typology of misinformation-susceptible publics across two issues that have been subjected to extensive misinformation in both mainstream and social media. As expected, misinformation-amplifying publics were found to be least receptive to misinformation correction messages compared to the other three groups and reported the lowest likelihood of getting vaccinated. The implications of this work for theory and practice are discussed (135 words).</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"99 ","pages":"Article 102279"},"PeriodicalIF":7.6,"publicationDate":"2025-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143882998","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Why share debunking information? Investigating the relationship between motivation, sharing behavior, gratification, and continuous sharing intentions","authors":"Fan Chao , Guang Yu , Yuan Sun","doi":"10.1016/j.tele.2025.102280","DOIUrl":"10.1016/j.tele.2025.102280","url":null,"abstract":"<div><div>The widespread dissemination of debunking information is essential for effectively controlling rumors. This study integrates the uses and gratifications theory with media system dependency theory and employs two survey studies to examine the complex relationships among social media usage motivations, willingness to share debunking information, gratification, and continued sharing intentions. The findings indicate that, in the context of debunking information sharing, motivations related to self-expression, altruism, and entertainment are significant within the three-goal categories of understanding, orientation, and play in individuals’ media system dependencies. Users with stronger motivations in these areas are more inclined to share debunking information. Additionally, the willingness to share debunking information positively influences users’ gratification, with this effect being more pronounced when the audience size is larger. Furthermore, higher gratification derived from sharing debunking information strengthens users’ continued intention to share. However, habitual sharing weakens this relationship. These findings contribute to a deeper understanding of social media users’ debunking information-sharing behaviors from the perspective of information recipients. The study also provides actionable strategies for practitioners to enhance the effectiveness of debunking information dissemination.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"99 ","pages":"Article 102280"},"PeriodicalIF":7.6,"publicationDate":"2025-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143874578","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}