Elke Rohmann , Sarah Marie Winkler , Phillip Ozimek , Hans-Werner Bierhoff
{"title":"Are narcissists trolls? A cross-sectional study about aggression, trolling behavior, narcissism, and the moderating role of self-esteem","authors":"Elke Rohmann , Sarah Marie Winkler , Phillip Ozimek , Hans-Werner Bierhoff","doi":"10.1016/j.tele.2024.102122","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102122","url":null,"abstract":"<div><p>Whether in social media, in news services, or via instant messaging systems - in places where people communicate online, one can occasionally encounter internet trolls. Trolls are real people, who engage in destructive, aggressive, or disruptive behavior online, usually under the protection of anonymity. In this cross-sectional study the relationship between grandiose and vulnerable narcissism, self-esteem, aggression, and trolling behavior was investigated on the basis of four assumptions. To test the hypotheses, data from 149 participants were analyzed. The results indicated that aggression and trolling behavior were positively related. Significant positive correlations of both forms of narcissism with aggression and trolling behavior were obtained. Finally, the extent to which self-esteem exhibits a moderating influence on the association between narcissism and trolling was examined. Specifically, high self-esteem was shown to weaken the correlation between narcissism and trolling behavior. Therefore, high self-esteem neutralized the unfavorable impact of high narcissism on trolling. The findings may serve to better understand the personality structure of trolls and the psychological mechanisms involved in their internet trolling behavior.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"90 ","pages":"Article 102122"},"PeriodicalIF":8.5,"publicationDate":"2024-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0736585324000261/pdfft?md5=51af5720e7783f9b425a950d1195d85f&pid=1-s2.0-S0736585324000261-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140536216","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The interplay of virtual reality and narrative story in disaster journalism through empathy, transportation, and identification","authors":"Jiyoung Lee , Da-young Kang","doi":"10.1016/j.tele.2024.102121","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102121","url":null,"abstract":"<div><p>Although virtual reality (VR) has been shown to be an effective means of delivering news stories, there is still a lack of understanding as to how VR can complement specific narrative formats, such as textual news, in journalism. This study investigates the impact of using VR (vs. 360° video<!--> <!-->on a 2D screen) to deliver textual news with high (vs. low) narrativity in terms of triggering issue involvement through three immersion-related psychological responses (empathy, transportation, and identification) within the realm of disaster journalism, wherein victims’ experiences are conveyed to users. The results of a between-subject experiment (<em>N</em> = 144) showed that VR (vs. 2D) reported higher transportation. Moreover, VR (vs. 2D) elicited greater empathy when used in conjunction with the textual disaster news with high (vs. low) narrativity, which further increased issue involvement. These findings provide insights that are expected to be helpful in harnessing the potential of VR for narrative storytelling in journalism, which can provoke an empathetic and visceral understanding of victims in disaster news.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"89 ","pages":"Article 102121"},"PeriodicalIF":8.5,"publicationDate":"2024-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140195457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"“It’s too much”: Excessive smartphone use during the COVID-19 crisis, information overload, and infection self-efficacy","authors":"Jörg Matthes, Ariadne Neureiter, Anja Stevic, Selina Noetzel","doi":"10.1016/j.tele.2024.102119","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102119","url":null,"abstract":"<div><p>During the COVID-19-related lockdowns around the world, individuals received a permanent digital stream of information about the pandemic via their smartphones. We theorize that such excessive COVID-19-related smartphone use can affect information overload, i.e., the perception of being exposed to too much information about COVID-19. We also introduce the notion of infection self-efficacy, the feeling that one is able to control the likelihood of being infected. We conducted a two-wave panel survey among an adult sample in Austria (<em>N</em><sub>T2</sub> = 416) during the first lockdown in 2020. Findings of a metric measurement invariant structural equation model revealed that excessive smartphone use predicts information overload over time. Moreover, information overload resulted in lower infection self-efficacy after one month. Reciprocal effects showed that information overload at T1 also increased excessive smartphone use at T2, suggesting a spiral. However, infection self-efficacy did not predict information overload and excessive smartphone use over time. Our findings contribute to the literature on information processing mechanisms by providing clear evidence for the reciprocal relationship between excessive smartphone use and information overload over time. The findings are also important for health scholarship because they explain individuals’ perceptions about whether they are able to protect themselves from COVID-19.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"89 ","pages":"Article 102119"},"PeriodicalIF":8.5,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0736585324000236/pdfft?md5=821e2c7491bc9d9f3780adad9c22307e&pid=1-s2.0-S0736585324000236-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140122152","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Measuring social support for depression on social media: A multifaceted study on user interaction and emotional spread","authors":"Xiao-Kun Wu , Yi-Yin Zhou , Bu Zhong","doi":"10.1016/j.tele.2024.102120","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102120","url":null,"abstract":"<div><p>User interaction within social media groups is increasingly vital for offering social support to individuals experiencing mental health issues. However, measuring social support in these online communities is challenging due to the dynamic and complex nature of user interaction, which conventional research methods struggle to capture. To cope with the challenge, we propose a mixed-measurement approach that combines network theory and social support perspectives to enhance existing measures. Our methods offer a more comprehensive understanding of social support online by estimating emotional spread within these communities and examining the impact of information exposure and government control on community activities and users’ mood stability. Our findings highlight the importance of considering multiple dimensions and factors when measuring social support in social media groups, adding insights into the underlying mechanism of social support cultivation on social media platforms.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"89 ","pages":"Article 102120"},"PeriodicalIF":8.5,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140052711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital infrastructure and innovation in Africa: Does human capital mediates the effect?","authors":"Dennis Boahene Osei","doi":"10.1016/j.tele.2024.102111","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102111","url":null,"abstract":"<div><p>While both theory and empirical evidence have established the critical role of digital infrastructure in promoting innovation, there needs to be more understanding of factors mediating this nexus, especially from the African context, which is understudied. This paper argues that digital infrastructure spurs innovation, but the overall effect depends on countries’ level of human capital. Relying on data from 28 African countries spanning 2011–2019 and the system Generalized Method of Moment (GMM) estimator, this study departs from the extant literature by examining the synergistic effect of digital infrastructure and human capital on innovation while placing much emphasis on the multidimensional measurement approach of digital infrastructure. The results show a positive relationship between digital infrastructure and innovation in Africa. Furthermore, the interactive effect of digital infrastructure and human capital is significantly related to innovation, implying that digital infrastructure can indirectly enhance innovation through human capital accumulation. To promote innovation, the study recommends that policies that improve digital infrastructure should be pursued simultaneously with policies that enhance human capital.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"89 ","pages":"Article 102111"},"PeriodicalIF":8.5,"publicationDate":"2024-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0736585324000157/pdfft?md5=41ed14f0bbb056ab7fd839b1b5566921&pid=1-s2.0-S0736585324000157-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140052710","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Why do people use Metaverse? A uses and gratification theory perspective","authors":"Heeseung Yu","doi":"10.1016/j.tele.2024.102110","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102110","url":null,"abstract":"<div><p>In recent years, continued advancements in 5G and other communications technologies, coupled with the disruptions in physical interactions brought about by the COVID-19 pandemic, have drawn global attention and capital to the metaverse. In this context, the present study was conducted with the aim of developing and validating multidimensional usage motivation factors that capture the unique properties of the metaverse. In addition to extensive literature research, a Delphi study was conducted with a group of 30 professionals to derive the initial items for metaverse usage motivation. Those items were then used to devise a questionnaire that was in turn administered to 1000 metaverse users. Exploratory and confirmatory factor analysis resulted in 13 items based on four factors: communication, experience of new worlds, self-expression, and economic activity. Both convergent and discriminant validity were verified between the factors. Finally, correlation analysis was used to verify the nomological validity of the scale. Metaverse usage motivation, when identified as described in this study, is expected to serve as a useful tool that can be measured more objectively than the existing concept of metaverse usage motivation, as the measurement tool described herein reflects the opinions of actual metaverse users and experts. It is also expected to be used in various contexts as a measurement variable in subsequent studies examining metaverse user usage behavior.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"89 ","pages":"Article 102110"},"PeriodicalIF":8.5,"publicationDate":"2024-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139941828","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Government Metaverse: Charting the Coordinates of Citizen Acceptance","authors":"Ahmad Samed Al-Adwan","doi":"10.1016/j.tele.2024.102109","DOIUrl":"10.1016/j.tele.2024.102109","url":null,"abstract":"<div><p>The primary aim of this study is to examine citizens' intentions to adopt meta-government (or metaverse government) by investigating the influence of various enablers and barriers on adoption intentions. Drawing upon the Technology Acceptance Model, this research utilizes a dual factor approach to examine how herd behavior, perceived ease of use, perceived usefulness, perceived cyber risks, and resistance to change impact intentions to adopt meta-government. A total of 371 responses were collected and analyzed using Structural Equation Modeling. The results highlight the significance of herd behavior, perceived ease of use, and perceived usefulness in facilitating adoption intentions, while perceived cyber risks negatively affect both adoption intentions and perceived usefulness. This study contributes original insights into the key facilitators and obstacles citizens encounter when considering meta-government adoption, addressing a gap in the literature.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"88 ","pages":"Article 102109"},"PeriodicalIF":8.5,"publicationDate":"2024-02-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139885509","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jiaxin Li , Shan Liu , Xiang Gong , Sung-Byung Yang , Yang Liu
{"title":"Technology affordance, national polycontextuality, and customer loyalty in the cross-border e-commerce platform: A comparative study between China and South Korea","authors":"Jiaxin Li , Shan Liu , Xiang Gong , Sung-Byung Yang , Yang Liu","doi":"10.1016/j.tele.2024.102099","DOIUrl":"10.1016/j.tele.2024.102099","url":null,"abstract":"<div><p>Given the intense competition in the cross-border e-commerce (CBEC) market, researchers have been exploring information technology (IT) functionalities to promote perceived value and customer loyalty. Building upon technology affordance theory, we develop a two-dimensional taxonomy of CBEC affordance with four archetypes: cross-culture information guidance, cross-culture shopping guidance, triggered attending, and social comparison. We refer to the polycontextual lens and propose a research model to explain how CBEC affordances and national polycontextuality jointly influence perceived value and customer loyalty. We empirically validate the conceptual model with two samples: 232 customers from China and 215 customers from South Korea. Our findings suggest that CBEC affordances significantly strengthen consumer loyalty by enhancing their perceived value. Specifically, cross-culture information guidance and cross-culture shopping guidance have more substantial effects on Chinese customers’ perceived value than South Korean customers’. Conversely, triggered attending and social comparison exert stronger influences on perceived value for South Korean customers.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"88 ","pages":"Article 102099"},"PeriodicalIF":8.5,"publicationDate":"2024-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139639589","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"What factors affect psychological ownership when creating an avatar?: Focusing on customization and the ideal self","authors":"Won Young Chung , Doha Kim , Daeho Lee","doi":"10.1016/j.tele.2024.102098","DOIUrl":"10.1016/j.tele.2024.102098","url":null,"abstract":"<div><p>Among the numerous ways to communicate anonymously in a virtual environment, many people prefer using an avatar as a tool to represent themselves. Use of an avatar allows people to reveal their psychological ownership (PO) as well as to create a visual presentation of themselves. Thus, avatars are a means to differentiate the self from others and to attract attention. This study determines if a person with an avatar that they designed to resemble themselves experiences PO. This study verified the direct effect through 2 (personalization vs. customization) x 2 (ideal self vs. actual self) analysis of variance. There was a direct effect on the PO of the avatar only when it was customized. In addition, among the four IVs, the PO of the avatar was highest in cases of customization x actual self (Group 3). Moreover, the serial multiple mediator model was verified through Hayes process macro model 6. A positive mediating effect was shown in the serial mediator model where IV affects the PO of the avatar via attachment, but there is no mediating effect via avatar identification. The results of this study suggest the use of PO to motivate users to continue to consume content.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"88 ","pages":"Article 102098"},"PeriodicalIF":8.5,"publicationDate":"2024-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139537609","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The role of affective and cognitive involvement in the mitigating effects of AI source cues on hostile media bias","authors":"Matthew J.A. Craig , Mina Choi","doi":"10.1016/j.tele.2024.102097","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102097","url":null,"abstract":"<div><p>With an experimental design, this study examined the effect of source cues (Human vs. AI) on hostile media bias through heuristic machine evaluation of machine and human social media profiles. This study also explored the effects of affective and cognitive involvement as moderators along with media source-self ideological incongruity (source incongruity). A 2 (human vs. AI) x 3 (CNN vs. USA Today vs. Fox News) experimental study was conducted (<em>n</em> = 434). Participants exhibited less hostile media bias when presented with a news story with AI source cues through heuristic machine evaluation. The mitigating effect was stronger for those viewing news from an incongruent news source. Such moderated mediated effect was further moderated by two types of involvement (i.e., affective and cognitive). Implications for future research surrounding the two types of involvement, source incongruity, machine heuristic evaluations, and hostile media bias are discussed in light of our findings.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"88 ","pages":"Article 102097"},"PeriodicalIF":8.5,"publicationDate":"2024-01-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139487598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}