{"title":"Using TikTok as a Search Engine: Affordances, Perceived Credibility, and Evaluative Actions","authors":"Pham Phuong Uyen Diep , Huu Dat Tran","doi":"10.1016/j.tele.2025.102324","DOIUrl":"10.1016/j.tele.2025.102324","url":null,"abstract":"<div><div>Based on 494 survey responses (<em>N</em> = 494), we draw on the uses and gratifications (U&G) framework and affordance theory to examine TikTok users’ information-searching behaviors on the platform, as well as technical affordances that motivate these behaviors. Results demonstrate that, as a search engine, TikTok is perceived as less valuable than traditional search engines (e.g., Google) in terms of convenience, reassurance, independence, privacy, and functionality. Meanwhile, evaluative actions primarily focus on checking others’ comments and video elements rather than checking other official outside sources. Live-streaming and algorithm-driven recommendations significantly impact users’ perceived credibility of information found on TikTok and their sense of social presence. Algorithm-based recommendations also play a crucial role in shaping users’ trust in content and their verification behaviors. Contrary to expectations, meta-voicing (i.e., users’ engagement via the comment section and reactions) does not predict social presence, which hints at the need to refine existing affordance frameworks for short-form video platforms. Social presence and perceived source credibility, in turn, significantly predict information-seeking behaviors. Interestingly, higher perceived credibility leads to more evaluative actions being taken to reassess information found on TikTok. Empirically, the findings have implications for information literacy initiatives, platform design, and algorithmic transparency to understand users’ searching behaviors and how they evaluate information credibility on social media platforms. Theoretical implications of the findings, as well as limitations and suggestions for future research, are further discussed.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"102 ","pages":"Article 102324"},"PeriodicalIF":8.3,"publicationDate":"2025-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145019732","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Arif Perdana , W. Eric Lee , Chu Yeong Lim , Gary Pan , Poh-Sun Seow
{"title":"Effects of ethics and culture on one’s trust in cryptocurrencies: an inter-country configurational analysis","authors":"Arif Perdana , W. Eric Lee , Chu Yeong Lim , Gary Pan , Poh-Sun Seow","doi":"10.1016/j.tele.2025.102315","DOIUrl":"10.1016/j.tele.2025.102315","url":null,"abstract":"<div><div>The characteristics of cryptocurrencies, such as decentralization, fluctuation, and anonymity, have often raised ethical concerns about their impact on privacy, cybersecurity, prosperity, and liberty. With an increased awareness of the potential consequences, it is essential to address how, in the face of ethical challenges, and together with one’s unique cultural values, various influences may affect the issue of trust toward cryptocurrencies. From an inter-country perspective, this study examines how ethical elements and cultural dimensions can interact to influence trust. In particular, we examine the ethical and cultural aspects of trust formation among cryptocurrencies’ users in the three predominant countries of Germany, China, and the United States. We use configurational analysis to investigate the relationships among ethics, culture, and trust in cryptocurrencies across these countries. The results of this study contribute to a greater global understanding of how different configurations of ethics and culture can influence one’s trust in cryptocurrencies.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"102 ","pages":"Article 102315"},"PeriodicalIF":8.3,"publicationDate":"2025-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145105422","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Haixin Mu , Anfan Chen , Wanjiang Jacob Zhang , Qiyue Zhang , Maggie Mengqing Zhang , Shuning Lu , Hai Liang
{"title":"Authenticity perceived, authenticity performed: how inconsistency between self-generated and other-generated location-based information influences user engagement on Weibo","authors":"Haixin Mu , Anfan Chen , Wanjiang Jacob Zhang , Qiyue Zhang , Maggie Mengqing Zhang , Shuning Lu , Hai Liang","doi":"10.1016/j.tele.2025.102310","DOIUrl":"10.1016/j.tele.2025.102310","url":null,"abstract":"<div><div>Unanticipated other-generated information has posed challenges for online impression management. However, the consequences of inconsistency between self-generated and other-generated information (e.g., the difference between self-declared location and Internet Protocol addresses-based locations) are largely overlooked in prior research. Drawing on two authenticity facets—authenticity perceived by the audience and authenticity performed by the presenters—we argue that outcomes of inconsistency between self-generated and other-generated information depend on the presenter’s audience size. We specifically focus on the consequence of user engagement, a pivotal metric with significant implications in the digital landscape. Leveraging a natural experiment setting on Weibo, we analyzed 329 bloggers who provided overseas content and their 55,852 posts over four months. We employed a difference-in-differences design and our two-way fixed effect model revealed that inconsistency between the location-based self-generated and other-generated information influenced user engagement differently across presenter types. Engagement decreased for bloggers with fewer followers, in alignment with how audiences perceive the authenticity of the presenter. Conversely, engagement increased for individuals with a larger following. Additional analyses indicate that this increase among those with a substantial following could be linked to their self-presentation tactics and the attraction of new audiences, underscoring the presenters’ capability of performing authenticity. Our findings offer insights into the understanding of authenticity in computer-mediated communication.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"102 ","pages":"Article 102310"},"PeriodicalIF":8.3,"publicationDate":"2025-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144864106","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Stigmatization of mpox and the MSM community on Twitter: A computational approach to exploring the negative emotions expressed through stigmatizing language","authors":"Christopher Calabrese , Sushma Kumble , Xudong Yu","doi":"10.1016/j.tele.2025.102326","DOIUrl":"10.1016/j.tele.2025.102326","url":null,"abstract":"<div><div>Men who have sex with men (MSM) are disproportionately affected by mpox, which may impact experiences of stigma and reinforce harmful stereotypes. Based on the theoretical propositions of the model of stigma communication (MSC), we investigate the stigmatizing language and emotions expressed on Twitter (N = 1,285,691) through emotion classification and semantic network analyses. Results indicate that fear was the most common stigma-related emotion present (39%), followed by anger (8%) and disgust (3%). While posts expressing fear focused on the disease itself, posts expressing anger and disgust primarily targeted the gay community. Findings reveal the significance of understanding how negative emotions expressed online can amplify stigma against minoritized communities.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"102 ","pages":"Article 102326"},"PeriodicalIF":8.3,"publicationDate":"2025-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145105421","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Broadcasting, lurking, and connection: A longitudinal panel study of fear of missing out, social media engagement, and problematic social media use","authors":"Cheng Chen , Xiao Zhang , Dennis Leung","doi":"10.1016/j.tele.2025.102323","DOIUrl":"10.1016/j.tele.2025.102323","url":null,"abstract":"<div><div>Fear of missing out (FoMO) has consistently been associated with problematic social media use in cross-sectional survey studies. Given that problematic social media use is not formed overnight, it remains unclear whether FoMO influences the development and escalation of problematic social media use over time. In addition, as FoMO often drives social media engagement, and certain types of engagement can lead to problematic use, this study examines whether different types of social media engagement—broadcasting, lurking, and connection—mediate the relationship between FoMO and problematic use. Using two-wave panel survey data (<em>N</em> = 447) from Hong Kong, we find that FoMO is positively related to problematic social media use in cross-sectional data, but it does not predict problematic behavior once it is established at Time 1. In addition, both social media broadcasting and connection positively mediate the relationship between FoMO and problematic use, even after controlling for prior levels of problematic use. In contrast, lurking mediates the relationship between FoMO and problematic social media use concurrently but not longitudinally. Theoretical implication for applying the Theory of Uses and Gratifications to understand the relationship between FoMO and unintended media use outcomes and practical implication for preventing FoMO-driven problematic social media use are discussed.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"102 ","pages":"Article 102323"},"PeriodicalIF":8.3,"publicationDate":"2025-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145026444","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"What factors determine international television flows on over-the-top platforms? A fuzzy set qualitative comparative analysis approach","authors":"Dan Ro , Boram Kwon , Eujin Lee , Hyunmi Baek","doi":"10.1016/j.tele.2025.102322","DOIUrl":"10.1016/j.tele.2025.102322","url":null,"abstract":"<div><div>The rapid evolution of Over-The-Top (OTT) platforms has redefined the dynamics of international cultural exchange and reshaped traditional media environments. This study explores the complex interplay of economic and cultural factors that influence the transnational flow of TV programs in the OTT era. Building upon existing perspectives, which explain international media flow, cultural imperialism, and cultural proximity, this study employs the Fuzzy-Set Qualitative Comparative Analysis (fsQCA) methodology to uncover how these factors combine to shape recent media flows. Unlike previous studies that treated economic and cultural factors independently, this research examines their complex interactions to provide a more holistic understanding of their combined influence. This study analyzed data on the daily top 10 Netflix TV show streaming rankings in 75 countries from 1 January 2021 to 4 June 2023. The fsQCA analysis revealed three major patterns: 1) cases of high Gross Domestic Product (GDP) in the production country, and close geographical distances between nations; 2) cases centered on linguistic similarity, that exhibit close geographical and cultural distances; and 3) cases of high GDP in the production country, linguistic similarities, and close cultural distances. These findings reveal that economic and cultural factors do not operate independently; instead, they interact in complex ways to shape global media flows providing a more holistic understanding of their influence by highlighting the importance of factor combinations in understanding cultural exchange. This research also offers empirical insights for OTT operators on optimizing content strategies and contributes to the broader understanding of international media management.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"102 ","pages":"Article 102322"},"PeriodicalIF":8.3,"publicationDate":"2025-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144922384","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"So close yet so far: Digital wounds from parental phubbing on adolescent digital self-harm","authors":"Honglei Gu , Yuhang Hu , Yufang Cheng","doi":"10.1016/j.tele.2025.102314","DOIUrl":"10.1016/j.tele.2025.102314","url":null,"abstract":"<div><div>The development of digital technology has profoundly reshaped individual mental health, with issues such as digital self-harm and digital neglect emerging as unique psychological risks of the digital era. As a form of digital neglect within the family, the potential role of parental phubbing in triggering adolescent digital self-harm has yet to be fully explored. Based on compensatory internet use theory and demands-resources theory, this study explored the relationship between parental phubbing and adolescent digital self-harm, as well as the mediating role of smartphone addiction and the moderating role of self-concept clarity. A total of 757 Chinese adolescents (52.2 % girls; <em>M</em><sub>age</sub> = 14.40 years) anonymously completed the Parental Phubbing Scale, Digital Self-Harm Scale, Mobile Phone Addiction Scale, and Self-Concept Clarity Scale. The results indicated that parental phubbing significantly predicted adolescent digital self-harm, and smartphone addiction mediated this association. The mediating effect of smartphone addiction was significant only at low levels of self-concept clarity. These findings not only reveal the potential threats that parental phubbing poses to adolescent mental health in the digital age, but also provide a dual-system intervention framework from both family and individual perspectives for addressing adolescent digital self-harm.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"102 ","pages":"Article 102314"},"PeriodicalIF":8.3,"publicationDate":"2025-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144879637","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Trust, emotion, and purchase: why human streamers still matter in the age of virtual commerce","authors":"Li Liu , Shixiong Sheng , Siu Shing Man","doi":"10.1016/j.tele.2025.102307","DOIUrl":"10.1016/j.tele.2025.102307","url":null,"abstract":"<div><div>The rise of virtual streamers has intensified competition with traditional human streamers, necessitating a deep understanding of factors influencing user purchase intentions. This study explored how self-satisfaction, social influence, compatibility, perceived usefulness, trust, and emotional connection shape consumer behavior in live-streaming platforms. A survey questionnaire was administered, and structural equation modeling was utilized along with two studies to examine the relationships between the variables. The findings revealed that perceived usefulness significantly enhances user attitude and intention to use, ultimately driving purchase intention. Compatibility and social influence positively influence perceived ease of use and perceived usefulness, fostering adoption. While self-satisfaction does not directly affect purchase intention, it exerts an indirect influence via trust and emotional connection. These results highlighted the pivotal roles of trust and emotional engagement in consumer decision-making, offering strategic insights for optimizing user experience, fostering trust, and improving conversion rates on live-streaming platforms.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"101 ","pages":"Article 102307"},"PeriodicalIF":7.6,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144680207","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Other-Interest and compassion as mechanisms of the warranting principle: Advancing warranting theory in the context of sponsored posts","authors":"Yue (Nancy) Dai, Lunrui Fu , Wufan Jia","doi":"10.1016/j.tele.2025.102292","DOIUrl":"10.1016/j.tele.2025.102292","url":null,"abstract":"<div><div>Warranting theory explains how individuals assess the credibility of online information using the concept of warranting value. However, online environments may simultaneously present cues that decrease warranting value along with users’ positive or negative reactions to those cues. This highlights the need for a deeper understanding of the mechanisms underlying the warranting principle to strengthen the theory’s explanatory power. This study extends warranting theory by exploring perceived self-interest, other-interest, and compassion as mechanisms for the warranting principle. Contextualized in sponsored posts, it examines how warranting value is influenced by 1) whether sponsorship is disclosed by the endorser or others, and 2) audience reactions (positive vs. negative). An experiment (<em>N</em> = 1890) revealed that sponsorship reduced warranting value, but self-disclosure by the endorser restored some credibility by enhancing perceptions of the endorser’s other-interest. Negative comments from others diminished the post’s warranting value by reducing compassion toward the endorser. The findings advance warranting theory by suggesting other-interest and compassion as additional mechanisms of the warranting principle and by highlighting the effects of user-generated appraisals of third-party information modification cues on the warranting value of online information.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"101 ","pages":"Article 102292"},"PeriodicalIF":7.6,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144212990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Hashtags as attention seeking in a global event: Gender hijacking, spamming, and appeals to unrelated causes","authors":"Asta Zelenkauskaite , Peter English","doi":"10.1016/j.tele.2025.102303","DOIUrl":"10.1016/j.tele.2025.102303","url":null,"abstract":"<div><div>Global events attract widespread attention not only from fans who go to see the games but also from online users. Yet, the staging of such events can also overlap with a range of events: international issues occurring at the same time or promotion or selling of services that can be typically classified as spam. This study uncovers how hashtag spamming can overshadow a major global sporting event. By focusing on hashtags unrelated to the FIFA Women’s World Cup 2023 and employing mixed methods approaches, we focused on how hashtags were hijacked to promote causes that were irrelevant to the Women’s World Cup, and served as arenas for visibility of spam. The results of this study reflect how unrelated content can hijack elements of a media event and reveal the mechanisms utilized to highlight how this occurs.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"101 ","pages":"Article 102303"},"PeriodicalIF":7.6,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144569921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}