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Influence of meaningfulness of work and leadership characteristics on customer-directed counterproductive work behavior resulting from customer mistreatment. 工作意义和领导特征对因虐待顾客而导致的顾客导向型反生产工作行为的影响。
IF 1.8 3区 心理学
Journal of Social Psychology Pub Date : 2025-03-04 Epub Date: 2024-06-27 DOI: 10.1080/00224545.2024.2361748
Cynthia Atamba, Qingxiong Derek Weng, Hussain Tariq, Anastasiia Popelnukha, Yan Qi
{"title":"Influence of meaningfulness of work and leadership characteristics on customer-directed counterproductive work behavior resulting from customer mistreatment.","authors":"Cynthia Atamba, Qingxiong Derek Weng, Hussain Tariq, Anastasiia Popelnukha, Yan Qi","doi":"10.1080/00224545.2024.2361748","DOIUrl":"10.1080/00224545.2024.2361748","url":null,"abstract":"<p><p>This study explored the impact of customer mistreatment on counterproductive work behavior (CWB) and the moderating role of supervisor responses (self-sacrificial and self-serving leadership) to clarify why customer-directed CWB occurs and how it can be reduced. A sample of 392 customer-facing employees in the USA completed measures assessing the meaningfulness of work and self-sacrificial and self-serving leadership experiences. The meaningfulness of work moderated the relationship between customer mistreatment and employee anger, and a three-way interaction was found between employee anger and self-sacrificial and self-serving leadership on customer-directed CWB. Implications for managing customer mistreatment and fostering meaningful work to promote employee well-being are discussed.</p>","PeriodicalId":48205,"journal":{"name":"Journal of Social Psychology","volume":" ","pages":"227-255"},"PeriodicalIF":1.8,"publicationDate":"2025-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141471665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Other-oriented emotional intelligence, OCBs, and job performance: a relational perspective. 面向他人的情商、组织公民行为与工作绩效：一个关系视角。
IF 1.8 3区 心理学
Journal of Social Psychology Pub Date : 2025-03-04 Epub Date: 2025-01-09 DOI: 10.1080/00224545.2024.2439944
Sophia Marinova, Smriti Anand, Haesang Park
{"title":"Other-oriented emotional intelligence, OCBs, and job performance: a relational perspective.","authors":"Sophia Marinova, Smriti Anand, Haesang Park","doi":"10.1080/00224545.2024.2439944","DOIUrl":"10.1080/00224545.2024.2439944","url":null,"abstract":"<p><p>In this study, we draw on social identity and social exchange theory to propose pathways via which emotional intelligence directed toward others in the organization has an impact on employee effectiveness. Findings from 122 supervisor-employee dyads showed that employees' other-oriented emotional intelligence is related to their organizational citizenship behaviors (OCBs) via the mechanisms of building high-quality exchanges with one's leaders and coworkers. We theorize and find evidence for unique mechanisms involved in mediating the effects of other-oriented emotional intelligence on taking charge and helping. Furthermore, both helping others and taking charge influenced performance ratings. We discuss theoretical and practical implications as well as limitations and areas for future research.</p>","PeriodicalId":48205,"journal":{"name":"Journal of Social Psychology","volume":" ","pages":"270-289"},"PeriodicalIF":1.8,"publicationDate":"2025-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142956676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Navigating family dynamics in the transition to a plant-forward diet: the role of social support.
IF 1.8 3区 心理学
Journal of Social Psychology Pub Date : 2025-02-23 DOI: 10.1080/00224545.2025.2467989
Rebecca Gregson, Jared Piazza
{"title":"Navigating family dynamics in the transition to a plant-forward diet: the role of social support.","authors":"Rebecca Gregson, Jared Piazza","doi":"10.1080/00224545.2025.2467989","DOIUrl":"10.1080/00224545.2025.2467989","url":null,"abstract":"<p><p>While sustainable diets have predominantly been examined through the lens of individual decision-making, growing evidence underscores the critical role of relational dynamics in the adoption and maintenance of such practices. This study examined the role of <i>relational climate</i> (i.e. cohesion and flexibility) in governing how family units navigate dietary change. Eighty-four individuals who were pursuing a plant-forward diet participated in a 14-day smartphone-based experience sampling study, where they provided qualitative diary entries and quantitative ratings of food consumption, family support, coordination, and tension. Baseline, out-take, and 2-week follow-up surveys investigated the moderating effects of relational climate, as well as change in food consumption, dietary \"stage of change,\" goal achievement and commitment. Participants from <i>balanced cohesive</i> family systems reported receiving more support in their dietary goal, which in turn, was related to lower animal-product consumption and greater goal achievement and commitment. This work highlights the importance of family-based social support for bolstering more sustainable eating practices and offers novel insights for engaging household systems in the transition toward a greener food system.</p>","PeriodicalId":48205,"journal":{"name":"Journal of Social Psychology","volume":" ","pages":"1-21"},"PeriodicalIF":1.8,"publicationDate":"2025-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143484549","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A Click of Faith: How Perceived Trustworthiness Affects Online Risk-Taking in Unfamiliar Dyads.
IF 1.8 3区 心理学
Journal of Social Psychology Pub Date : 2025-02-18 DOI: 10.1080/00224545.2025.2464736
Lina Hillner, Lorraine Hope, Feni Kontogianni, Stacey Conchie
{"title":"A Click of Faith: How Perceived Trustworthiness Affects Online Risk-Taking in Unfamiliar Dyads.","authors":"Lina Hillner, Lorraine Hope, Feni Kontogianni, Stacey Conchie","doi":"10.1080/00224545.2025.2464736","DOIUrl":"10.1080/00224545.2025.2464736","url":null,"abstract":"<p><p>Perceptions of trustworthiness foster feelings of swift trust and, in turn, yield positive outcomes in virtual teams. However, limited research has investigated the effects of trustworthiness on trust formation and online risk-taking in unfamiliar dyads. We manipulated the <i>trustworthiness</i> of a pseudo-player (untrustworthy vs trustworthy) in the first of two interactive online games and recorded the participant's risk-taking behaviour (number of high-risk decisions and investment size) in the second game. We expected a direct and a trust-mediated effect of untrustworthiness on risk-taking. Although our preregistered hypotheses were not supported, exploratory analyses revealed that participants playing with the untrustworthy player were less willing to trust them and, in turn, took significantly fewer high-risk decisions during the <i>first phase</i> of the second game than participants playing with the trustworthy player. No effect was found for investment size. Our results suggest that perceptions of trustworthiness <i>indirectly</i> influence online risk-taking behaviour by informing trust.</p>","PeriodicalId":48205,"journal":{"name":"Journal of Social Psychology","volume":" ","pages":"1-15"},"PeriodicalIF":1.8,"publicationDate":"2025-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143442326","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The moderating role of narcissism on the impact of leader learning goal orientation on follower adaptivity through follower goal orientation: a social cognitive theory perspective.
IF 1.8 3区 心理学
Journal of Social Psychology Pub Date : 2025-02-14 DOI: 10.1080/00224545.2025.2465782
Scott B Dust, Sharmeen M Merchant, Peng Wang, Xiang Yao
{"title":"The moderating role of narcissism on the impact of leader learning goal orientation on follower adaptivity through follower goal orientation: a social cognitive theory perspective.","authors":"Scott B Dust, Sharmeen M Merchant, Peng Wang, Xiang Yao","doi":"10.1080/00224545.2025.2465782","DOIUrl":"10.1080/00224545.2025.2465782","url":null,"abstract":"<p><p>Drawing from social cognitive theory, we hypothesize that leader learning goal orientation is associated with follower learning goal orientation, which in turn is associated with follower adaptive performance. Additionally, we investigate whether a dark-side personality characteristic - follower narcissism - has the potential to disrupt the leader-to-follower learning goal orientation social cognitive process. Our findings support our hypotheses such that follower learning goal orientation mediates the effect of leader learning goal orientation on follower adaptive performance, and that follower narcissism diminishes the indirect effect of leader learning goal orientation on follower adaptive performance via follower learning goal orientation. Theoretical and practical implications specific to follower social cognitive processes, narcissism, and adaptive performance are discussed.</p>","PeriodicalId":48205,"journal":{"name":"Journal of Social Psychology","volume":" ","pages":"1-18"},"PeriodicalIF":1.8,"publicationDate":"2025-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143415929","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mixed signals of status: luxury consumption shapes competence and warmth impressions through different routes.
IF 1.8 3区 心理学
Journal of Social Psychology Pub Date : 2025-02-11 DOI: 10.1080/00224545.2025.2464741
Bingjie Liu, Yan Wang, Jiaying Dai, Lin Liu
{"title":"Mixed signals of status: luxury consumption shapes competence and warmth impressions through different routes.","authors":"Bingjie Liu, Yan Wang, Jiaying Dai, Lin Liu","doi":"10.1080/00224545.2025.2464741","DOIUrl":"https://doi.org/10.1080/00224545.2025.2464741","url":null,"abstract":"<p><p>Individuals engage in luxury consumption to signal status and realize the benefits of higher status. Research on how observers explain luxury consumption is limited. In Study 1 within a social interaction context and Study 2 within a social media context, luxury consumption increases perceived competence and reduces perceived warmth. Perceived status mediates the effect of luxury consumption on increased competence perception. Study 3 compares the effects of mere wealth and wealth plus luxury. Luxury consumption further reduces perceived warmth, with no effect on perceived competence. Study 4 shows that inference of status signaling motive drives the decreased warmth impression of luxury consumers. In sum, luxury consumption increases competence perception through perceived status, whereas it reduces warmth perception through status signaling motive inference.</p>","PeriodicalId":48205,"journal":{"name":"Journal of Social Psychology","volume":" ","pages":"1-21"},"PeriodicalIF":1.8,"publicationDate":"2025-02-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143400333","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Stay hungry for morality: the inhibitory effect of high moral identity and moral elevation on moral licensing. 保持对道德的渴望：高道德认同和道德提升对道德许可的抑制作用。
IF 1.8 3区 心理学
Journal of Social Psychology Pub Date : 2025-01-21 DOI: 10.1080/00224545.2024.2439953
Liting Fan, Yuhao Zhou, Shuwei Lin, Binghai Sun
{"title":"Stay hungry for morality: the inhibitory effect of high moral identity and moral elevation on moral licensing.","authors":"Liting Fan, Yuhao Zhou, Shuwei Lin, Binghai Sun","doi":"10.1080/00224545.2024.2439953","DOIUrl":"https://doi.org/10.1080/00224545.2024.2439953","url":null,"abstract":"<p><p>Moral licensing, a phenomenon where initial moral behavior can lead to later immoral behavior, challenges the sustainability of moral behavior over short-term periods. In the framework of moral self-regulation, current research examined the inhibitory effects of high moral identity and moral elevation on moral licensing. Across three studies we consistently found that recalling past moral behavior can trigger moral licensing (Study 1, 2, 3). Moreover, moral licensing shows individual differences (Study 2). Specifically, those with high moral identity are more likely to show moral consistency, while those with low moral identity are more likely to show moral licensing. Finally, we found that moral licensing of people with low moral identity can be inhibited by moral elevation (Study 3). We argue that both high moral identity and moral elevation emphasize a higher ideal moral self, which makes individuals maintain their desire for morality, and thus effectively inhibits the effect of moral licensing.</p>","PeriodicalId":48205,"journal":{"name":"Journal of Social Psychology","volume":" ","pages":"1-15"},"PeriodicalIF":1.8,"publicationDate":"2025-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143014253","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
An event-based account of conformity: evidence from attention manipulations targeting event-file encoding and retrieval. 基于事件的一致性描述：来自事件文件编码和检索的注意操纵的证据。
IF 1.8 3区 心理学
Journal of Social Psychology Pub Date : 2025-01-14 DOI: 10.1080/00224545.2024.2439946
Ke Ma, Junmei Chi, Bernhard Hommel
{"title":"An event-based account of conformity: evidence from attention manipulations targeting event-file encoding and retrieval.","authors":"Ke Ma, Junmei Chi, Bernhard Hommel","doi":"10.1080/00224545.2024.2439946","DOIUrl":"https://doi.org/10.1080/00224545.2024.2439946","url":null,"abstract":"<p><p>Previous findings have raised doubt in whether comparable conformity effects can be obtained for information from humans and computers or other systems of little or no social importance. In the present study, we compared the impact of \"other choices\" (i.e. choices of another agent that did or did not match the participant's initial choices) of humans and computers on preferences of participants for one of two pictures. In Experiment 1, we found conformity effects only when the other choices came from humans. In Experiment 2, we manipulated the attention allocated to encoding picture-choice combinations by means of a secondary go/nogo task. Conformity effects were found for humans and computers if the secondary task did not require a response. In Experiment 3, we manipulated the attention allocated to retrieving picture-choice combinations, which resulted in conformity effects for all conditions. Taken altogether, our findings suggest that conformity effects can be obtained for \"computerized\" informational sources under attentional conditions that reduce the specificity of encoding or the selectivity of retrieving event files.</p>","PeriodicalId":48205,"journal":{"name":"Journal of Social Psychology","volume":" ","pages":"1-19"},"PeriodicalIF":1.8,"publicationDate":"2025-01-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142980258","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Dehumanization of stigmatized targets of ostracism. 对被污名化的排斥对象进行非人化处理。
IF 1.8 3区 心理学
Journal of Social Psychology Pub Date : 2025-01-02 Epub Date: 2024-01-29 DOI: 10.1080/00224545.2024.2307577
Maayan Dvir, Maayan Nagar
{"title":"Dehumanization of stigmatized targets of ostracism.","authors":"Maayan Dvir, Maayan Nagar","doi":"10.1080/00224545.2024.2307577","DOIUrl":"10.1080/00224545.2024.2307577","url":null,"abstract":"<p><p>The study explored people's reactions to observing the ostracism of stigmatized targets. Participants (<i>n</i> = 198) who observed ostracism experienced need threat regardless of the target's identity. Participants regarded included addicts more positively than ostracized addicts, especially on traits that are considered unique to humans. As for dehumanization, subtle measures demonstrate that ostracized targets are perceived as less human. In contrast, our original measure of blatant dehumanization suggests that targets of ostracism are perceived as more human. The study stresses the inconsistency between dehumanization measurements and the need to specify what each measure taps into and how each contributes to the theory.</p>","PeriodicalId":48205,"journal":{"name":"Journal of Social Psychology","volume":" ","pages":"121-134"},"PeriodicalIF":1.8,"publicationDate":"2025-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139574856","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Conspiracy beliefs explain why intolerance of uncertainty, personal control, and political uncontrollability predict willingness to get vaccinated against COVID-19. 阴谋论解释了为什么对不确定性、个人控制和政治不可控的不容忍可以预测人们接种COVID-19疫苗的意愿。
IF 1.8 3区 心理学
Journal of Social Psychology Pub Date : 2025-01-02 Epub Date: 2023-11-23 DOI: 10.1080/00224545.2023.2286592
Yitshak Alfasi
{"title":"Conspiracy beliefs explain why intolerance of uncertainty, personal control, and political uncontrollability predict willingness to get vaccinated against COVID-19.","authors":"Yitshak Alfasi","doi":"10.1080/00224545.2023.2286592","DOIUrl":"10.1080/00224545.2023.2286592","url":null,"abstract":"<p><p>Conspiracy theories tend to be disseminated in times when anxiety and uncertainty prevail. Thus, the outbreak of the COVID-19 pandemic was fertile ground for the dissemination of conspiracy theories. The current study examined the role of conspiracy belief in the association between individual differences in perceptions of lack of control and certainty, and willingness to get vaccinated against COVID-19. Participants (<i>N</i> = 323) completed measures of willingness to get vaccinated, belief in COVID-19 vaccines conspiracy, intolerance of uncertainty (IOU), perceived personal control, and political uncontrollability. Results show that conspiracy beliefs mediated the positive association between perceived personal control and willingness to get vaccinated, and the negative association between political uncontrollability and willingness to get vaccinated. Additionally, conspiracy belief had a suppression effect on the association between IOU and willingness to get vaccinated. These findings indicate that uncertainty and sense of lack of control heighten the need for an explanation that offers some degree of clarity, which in turn is related to adoption of conspiracy theories and may consequently have negative effects on health behavior.</p>","PeriodicalId":48205,"journal":{"name":"Journal of Social Psychology","volume":" ","pages":"37-50"},"PeriodicalIF":1.8,"publicationDate":"2025-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138300331","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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