International Journal of Consumer Studies最新文献_第6页

Influencer Marketing, Narrative Transportation, and Consumer Well-Being: An Exploration of How Virtual Influencers Impact Followers' Well-Being 影响者营销、叙事运输和消费者福祉：探索虚拟影响者如何影响追随者的幸福感

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2024-11-15 DOI: 10.1111/ijcs.13105

Ritesh Jain, Lisa Schuster, Edwina Luck, Hyun Seung Jin

{"title":"Influencer Marketing, Narrative Transportation, and Consumer Well-Being: An Exploration of How Virtual Influencers Impact Followers' Well-Being","authors":"Ritesh Jain, Lisa Schuster, Edwina Luck, Hyun Seung Jin","doi":"10.1111/ijcs.13105","DOIUrl":"https://doi.org/10.1111/ijcs.13105","url":null,"abstract":"<div>\u0000 \u0000 <p>With recent advancements in technologies such as artificial intelligence and computer-generated imagery, virtual influencers (VIs) have become prominent branding tools that command high engagement rates. Most extant research explores the marketing outcomes of using VIs in brand campaigns. However, little is known about how interacting with VIs on social media platforms may affect consumers' well-being. This research takes a comprehensive approach, developing a nuanced understanding of whether (and how) human-like VIs (HVIs) impact consumers' well-being. We employ a conceptual development approach drawing on scholarship from influencer marketing, narrative transportation, and consumer well-being and gather additional support for the conceptual framework from data collected by interviewing 25 followers of HVIs. The conceptual framework proposes that when interacting with influencers' social media posts, followers experience narrative transportation, which positively influences followers' hedonic and eudaimonic well-being. However, the conceptual framework also proposes that these relationships are moderated by the type of influencer (human vs. virtual) sharing the post. Specifically, we suggest that interactions with HVIs provide followers with enjoyment (hedonic well-being) and support their self-acceptance, personal growth, relationships, and autonomy (eudaimonic well-being). We also provide initial evidence of the favorable marketing outcomes of enhanced well-being from engagement with HVIs, including contemplation of brand purchase. The study thus advances extant VI literature by proposing a theoretically and empirically informed conceptual model that examines HVIs' influence on consumer well-being. Also, it contributes to addressing the broader calls for research on the impact of social media and influencer marketing on consumer well-being.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"48 6","pages":""},"PeriodicalIF":8.6,"publicationDate":"2024-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142664711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Impact of Aging on Consumer Behavior: A Review and Research Agenda 老龄化对消费者行为的影响：回顾与研究议程

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2024-11-12 DOI: 10.1111/ijcs.70000

Zhangwei Zheng, Hafizuddin-Syah B. A. M, Hafizah Omar Zaki, Qin Lingda Tan

{"title":"Impact of Aging on Consumer Behavior: A Review and Research Agenda","authors":"Zhangwei Zheng, Hafizuddin-Syah B. A. M, Hafizah Omar Zaki, Qin Lingda Tan","doi":"10.1111/ijcs.70000","DOIUrl":"https://doi.org/10.1111/ijcs.70000","url":null,"abstract":"<div>\u0000 \u0000 <p>This study conducted a systematic literature review integrating the TCM and ADO frameworks to analyze 46 studies published from 2014 to 2023 on the impact of aging on consumer behavior. The research adhered to Preferred Reporting Items for Systematic Reviews and Meta-Analyses principles, using data from Scopus, WoS, and ScienceDirect. Results showed an increasing trend in publications focusing primarily on elderly consumers. Analysis revealed that the Theory of Planned Behavior and technology acceptance model are the most frequently used theories, with research concentrated in the United States and China. Common methods included questionnaires, structural equation modeling, and regression analysis. The ADO framework highlighted psychological and individual-related antecedents as the most discussed. A relationship table categorizing 135 antecedents into five major categories showed a predominantly positive influence of antecedents on decisions and outcomes. Sixty aging-related antecedents were identified, covering all but product-related categories. The study identified critical research gaps and proposed future directions, offering insights for policymakers and practitioners to address aging society challenges and align with UN Sustainable Development Goals.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"48 6","pages":""},"PeriodicalIF":8.6,"publicationDate":"2024-11-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142664717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Consumer Perspectives on Food Traceability—A Systematic Literature Review and Future Research Agenda 消费者对食品可追溯性的看法--系统文献综述和未来研究议程

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2024-10-31 DOI: 10.1111/ijcs.13101

Anam Chaudhary, Rajat Sharma, Vidya Vemireddy

{"title":"Consumer Perspectives on Food Traceability—A Systematic Literature Review and Future Research Agenda","authors":"Anam Chaudhary, Rajat Sharma, Vidya Vemireddy","doi":"10.1111/ijcs.13101","DOIUrl":"https://doi.org/10.1111/ijcs.13101","url":null,"abstract":"<div>\u0000 \u0000 <p>Food traceability is a critical approach that ensures the safety and quality of food. It has garnered significant attention, particularly in the aftermath of multiple food safety incidents reported in various countries. While there is extant literature available on consumer perspectives on food traceability, the findings are not consistent across studies. This systematic literature review aims to provide a comprehensive understanding by integrating findings from past studies. It includes 61 articles sourced from two databases, namely Scopus and Web of Science. This review outlines various stages of a consumer's decision for food traceability, starting from exposure, awareness, understanding, liking and disliking, attitudes and preferences, purchase intentions and willingness to pay, to the final purchase. It also identifies the determinants of consumer responses to food traceability, categorising them as factors internal to the consumers, determinants due to the perception of external factors and contextual factors. Moreover, it identifies gaps in the existing research and proposes research questions to expand the knowledge in this area.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"48 6","pages":""},"PeriodicalIF":8.6,"publicationDate":"2024-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142561741","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Service Quality in Spectator Sports: A Review and Research Agenda 观众体育运动的服务质量：回顾与研究议程

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2024-10-30 DOI: 10.1111/ijcs.13086

Rui Biscaia, Ricardo Filipe Ramos, Masayuki Yoshida, Yukyoum Kim

{"title":"Service Quality in Spectator Sports: A Review and Research Agenda","authors":"Rui Biscaia, Ricardo Filipe Ramos, Masayuki Yoshida, Yukyoum Kim","doi":"10.1111/ijcs.13086","DOIUrl":"https://doi.org/10.1111/ijcs.13086","url":null,"abstract":"<p>Although service quality in spectator sports has been subject to extensive research, comprehensive studies mapping the intellectual structure and foundations of service quality in spectator sports are scant. The purpose of the current study was to synthesise and analyse the literature on service quality in spectator sports, and set a new research agenda by conducting a hybrid integrated review of the articles between 1996 and 2023. A total of 149 peer-reviewed journal articles were analyzed. First, a bibliometric analysis provided the citation structure and evolution of publications, source impact, most cited articles, most productive authors and associated impact. Then, a framework-based review including the articles' context, theories, type of study, service quality dimensions, spectator outcomes and limitations was conducted to provide a comprehensive overview of the current state of knowledge and identify future research directions. This study contributes to the literature by uncovering the structure and intellectual base of existent research, identifying gaps and suggesting a research agenda to deepen the understanding and management of service quality in spectator sports.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"48 6","pages":""},"PeriodicalIF":8.6,"publicationDate":"2024-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijcs.13086","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142555483","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Knowledge and Skills Are Not Enough—Exploring the Determinants of Financial Behavior Formation 仅有知识和技能是不够的--探究金融行为形成的决定因素

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2024-10-28 DOI: 10.1111/ijcs.13100

Andrea Lučić, Nikola Erceg, Dajana Barbić

{"title":"Knowledge and Skills Are Not Enough—Exploring the Determinants of Financial Behavior Formation","authors":"Andrea Lučić, Nikola Erceg, Dajana Barbić","doi":"10.1111/ijcs.13100","DOIUrl":"https://doi.org/10.1111/ijcs.13100","url":null,"abstract":"<div>\u0000 \u0000 <p>Understanding how young people learn to manage their finances responsibly can guide interventions to improve their financial health and stability in the short and long term, yet merely increasing financial knowledge and skills is ineffective. Psychological and environmental factors appear to be important determinants of financial behavior, yet such factors have long been neglected in the literature. The present study appears to be the first to assess empirically the contribution of intuitive and rational mental capacity as well as opportunities and motivation to financial behavior formation. We surveyed 2299 young adults at 229 high schools and universities in Croatia. Through structural equation modeling, we found that intuitive and rational thinking as well as motivation and opportunity substantially influenced the formation of financial behavior, whereas financial knowledge played a negligible role. Rational thinking was a stronger determinant than intuitive thinking in the case of healthy financial behavior, while the opposite was true in the case of impulsive consumption. These insights may help develop effective interventions for promoting positive financial habits among young adults.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"48 6","pages":""},"PeriodicalIF":8.6,"publicationDate":"2024-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142525357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Reducing Consumer–Brand Incongruity Through Corporate Social Responsibility and Brand Trust: Exploring Negative Word-of-Mouth (NWOM) 通过企业社会责任和品牌信任减少消费者与品牌之间的不协调：探讨负面口碑（NWOM）

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2024-10-28 DOI: 10.1111/ijcs.13099

Petek Tosun, Sandy Ipeker Cagliyor, Merve Yanar Gürce

{"title":"Reducing Consumer–Brand Incongruity Through Corporate Social Responsibility and Brand Trust: Exploring Negative Word-of-Mouth (NWOM)","authors":"Petek Tosun, Sandy Ipeker Cagliyor, Merve Yanar Gürce","doi":"10.1111/ijcs.13099","DOIUrl":"https://doi.org/10.1111/ijcs.13099","url":null,"abstract":"<p>Drawing upon consumer–brand disidentification theory and balance theory, this study examines symbolic and ideological incongruity in consumer–brand relationships through an original conceptual model shaped by negative past experiences, brand trust, perceived corporate social responsibility (CSR), and negative word-of-mouth (NWOM). A preliminary study was conducted to explore the dimensions of consumers' negative past experiences by topic detection. Latent Dirichlet allocation (LDA) topic modeling was undertaken to analyze online consumer reviews (<i>n</i> = 6095) about a coffee chain brand. The dimensions detected in this preliminary study were included in the research model and further analyzed in the main study. The main study, a cross-sectional consumer survey (<i>n</i> = 522), tested the original research model by way of partial least squares structural equation modeling (PLS-SEM) on SmartPLS. The findings showed that negative past experiences consisted of product-related, service-related, and technology-related problems and negatively influenced brand trust. It was found that brand trust and perceived CSR negatively affected symbolic and ideological incongruity, while symbolic and ideological incongruity positively influenced NWOM. The findings provide empirical evidence for balance theory by showing that the three critical domains of consumer–brand relationships (ideological, symbolic, and experiential) provide a complex cognitive model that covers personal-symbolic and moral-societal aspects of consumer–brand disidentification and consequent NWOM intentions. In line with consumer–brand disidentification theory, the results contribute to the literature by demonstrating the direct negative impacts of brand trust and perceived CSR on symbolic and ideological incongruity, as well as the direct positive impacts of symbolic and ideological incongruity on NWOM.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"48 6","pages":""},"PeriodicalIF":8.6,"publicationDate":"2024-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijcs.13099","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142525617","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Interdisciplinary Approach to Consumer Financial Behavior: Developing a Conceptual Framework 消费者金融行为的跨学科方法：建立概念框架

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2024-10-20 DOI: 10.1111/ijcs.13091

Anna Warchlewska

{"title":"Interdisciplinary Approach to Consumer Financial Behavior: Developing a Conceptual Framework","authors":"Anna Warchlewska","doi":"10.1111/ijcs.13091","DOIUrl":"https://doi.org/10.1111/ijcs.13091","url":null,"abstract":"<div>\u0000 \u0000 <p>The purpose of this article is to develop a conceptual framework of consumer financial behavior with a multidisciplinary approach. Consumer financial behavior is the subject of research in many scientific disciplines, although it is of greatest interest to economists, sociologists, psychologists, and philosophers. The frailty and still insufficient functionality, as well as the lack of application of the models may result from constantly changing macro and microeconomic factors, changing trends, the impact of generational affiliation, and conceptual-theoretical inconsistencies. Taking into consideration current attitudes toward understanding consumer financial behavior, a contribution to literature is an attempt to diagnose the components of a functional model for financial behaviors, in particular, the diagnosis of input and output factors in the decision-making process. The proposed model of consumer financial behavior consists of five elements: type of consumer, type of financial product, motivation, abilities, and opportunities, and the factors determining them may be both economic and noneconomic.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"48 6","pages":""},"PeriodicalIF":8.6,"publicationDate":"2024-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142524911","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Navigating Avatar-Based Marketing From Value Aspects: A Systematic Literature Review and Forward-Looking Research Agenda 从价值角度引导基于阿凡达的营销：系统性文献综述和前瞻性研究议程

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2024-10-17 DOI: 10.1111/ijcs.13096

Md. Shahinur Rahman, Md. Mahiuddin Sabbir, Jing Zhang, Khan Md. Raziuddin Taufique, Md. Masudur Rahman

{"title":"Navigating Avatar-Based Marketing From Value Aspects: A Systematic Literature Review and Forward-Looking Research Agenda","authors":"Md. Shahinur Rahman, Md. Mahiuddin Sabbir, Jing Zhang, Khan Md. Raziuddin Taufique, Md. Masudur Rahman","doi":"10.1111/ijcs.13096","DOIUrl":"https://doi.org/10.1111/ijcs.13096","url":null,"abstract":"<div>\u0000 \u0000 <p>Virtual avatar deployment has opened a new window for many industries in service personalization and customization, offering customers “anytime–anywhere” services. It becomes increasingly essential for marketing practitioners and scholars to clearly understand how avatar attributes and traits are reshaping customer value perceptions in the digital world. Despite the exponential growth of research interest within this area in the last decade, the literature on avatar attributes and consumer-perceived values remains fragmented and isolated. Given this circumstance, this review draws on the theory–context–characteristics–methods framework and explores the extant literature to provide a collective and comprehensive insight into dominant theories, contexts, characteristics, and methodologies in the context of avatar-based marketing (ABM). A systematic literature review was applied to rigorously review 57 published articles on avatars and ABM from 2005 to 2023. Using in-depth content analysis, the current review sheds light on the opportunity to extend the theoretical foundations for the ABM literature. It also identifies gaps in understanding avatar attributes and the associated consumer values, with potential implications for consumer behavior. Finally, it sums up a comprehensive future research agenda.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"48 6","pages":""},"PeriodicalIF":8.6,"publicationDate":"2024-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142449170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Social Media Influencer Marketing: A Systematic Literature Review Using TCM and ADO Framework 社交媒体影响者营销：使用 TCM 和 ADO 框架的系统性文献综述

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2024-10-17 DOI: 10.1111/ijcs.13098

P. Pushparaj, Bijay Prasad Kushwaha

引用次数: 0

The Role of Blockchain Technology in Enhancing Consumers' Impulsive Buying Behavior 区块链技术在增强消费者冲动性购买行为中的作用

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2024-10-10 DOI: 10.1111/ijcs.13092

Khuram Shahzad, Abaid Ullah Zafar, Muhammad Faisal Shahzad, Mudassir Husnain, Khizar Hayat

{"title":"The Role of Blockchain Technology in Enhancing Consumers' Impulsive Buying Behavior","authors":"Khuram Shahzad, Abaid Ullah Zafar, Muhammad Faisal Shahzad, Mudassir Husnain, Khizar Hayat","doi":"10.1111/ijcs.13092","DOIUrl":"https://doi.org/10.1111/ijcs.13092","url":null,"abstract":"<div>\u0000 \u0000 <p>Product quality is essential for companies' success because it is integral to meeting customers' expectations. In this context, blockchain technology (BT) offers potential solutions for tracking products' origins and flows, eliminating or reducing fraudulent activities efficiently and effectively. Drawing upon signaling theory, this study investigates how BT's traceability and transparency attributes can enhance consumers' urge to buy impulsively and impulsive buying behavior. The results reveal that transparency positively affects perceived product quality and trust in BT-enabled e-commerce platforms. Moreover, traceability positively affects perceived product quality and product affection. The study also identifies that perceived product quality positively affects the urge to buy impulsively and product affection. In addition, product affection and consumers' trust positively affect the urge to buy impulsively and impulsive buying behavior. Furthermore, the urge to buy impulsively positively affects impulsive buying behavior. Finally, consumers' situations moderate the relationship between the urge to buy impulsively and impulsive buying behavior. The findings provide insight for e-commerce platforms and sellers to refine marketing strategies by providing BT-related signals.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"48 6","pages":""},"PeriodicalIF":8.6,"publicationDate":"2024-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142429945","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0