International Journal of Consumer Studies最新文献

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Circular Economy and Sustainability in Luxury Fashion Consumer Behavior: A Review and Research Agenda 奢侈品时尚消费行为中的循环经济和可持续性:回顾与研究议程
IF 8.6 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-09-04 DOI: 10.1111/ijcs.13089
Elena Gasulla Tortajada, António Carrizo Moreira, Paulo Duarte, Susana C. Silva
{"title":"Circular Economy and Sustainability in Luxury Fashion Consumer Behavior: A Review and Research Agenda","authors":"Elena Gasulla Tortajada,&nbsp;António Carrizo Moreira,&nbsp;Paulo Duarte,&nbsp;Susana C. Silva","doi":"10.1111/ijcs.13089","DOIUrl":"https://doi.org/10.1111/ijcs.13089","url":null,"abstract":"<div>\u0000 \u0000 <p>Over the last decade, luxury consumers have become more aware of the adverse environmental impacts associated with their lifestyles and are transitioning toward more responsible consumption patterns. Circular economy and sustainability business strategies have become crucial for this and have attracted the attention of scholars and brands. This paper aims to assess the current state of research concerning the circular economy and sustainability within luxury fashion consumer behavior. It focuses on relevant studies published in leading peer-reviewed English-language journals in business, management, and economics, using keywords such as luxury, consumer, circular economy, and sustainability. This review emphasizes the substantial impact of the 9Rs of the circular economy on luxury fashion consumers while also noticing the lack of consumer-focused research in the areas of the circular economy and sustainability. It presents a critical and thorough assessment, categorization, and analysis of the emerging literature in this field. The authors propose a deeper and more specific research agenda exploring the relationship between the circular economy, sustainability, and luxury fashion. The paper suggests potential directions for future research, emphasizing the need for theoretical, educational, and communication-oriented studies to address the distinctive circular economy and sustainability issues within luxury fashion consumption.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":8.6,"publicationDate":"2024-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142137728","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Salience of Less Important Product Attributes 不太重要的产品属性的显著性
IF 8.6 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-09-02 DOI: 10.1111/ijcs.13087
Jihye Park, Dongwoo Ko
{"title":"The Salience of Less Important Product Attributes","authors":"Jihye Park,&nbsp;Dongwoo Ko","doi":"10.1111/ijcs.13087","DOIUrl":"https://doi.org/10.1111/ijcs.13087","url":null,"abstract":"<div>\u0000 \u0000 <p>The significance of product attributes, as reflected in online reviews during the initial purchase, may undergo changes following positive or negative product usage experiences. The purpose of this research was to investigate whether positive or negative product consumption experiences influence shifts in the perceived importance of product attributes and subsequent product choices, based on online quality ratings by attributes. A series of experiments demonstrated that the importance associated with an attribute's expectation in the pre-purchase process shifted after a negative consumption experience with that attribute. The results showed that a change in both attribute importance and product choice following a negative attribute experience. A less important attribute that malfunctioned during the consumption experience became more crucial in the subsequent purchase (Study 1). However, this shift in importance may not be universal for all attributes; it was observed only when the attribute was moderately important (Study 2). This study contributes valuable empirical findings to the existing literature on online reviews by highlighting dynamic shifts in the importance weight of product attributes. E-commerce practitioners are encouraged to allow formal purchasers to leave product reviews without time constraints, providing a platform for reflecting users' lifelong consumption experiences.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":8.6,"publicationDate":"2024-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142130361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Product Review Reading and Rating Statistics: How Do They Affect Consumer Product Evaluation? 产品评论阅读和评分统计:它们如何影响消费者的产品评价?
IF 8.6 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-08-22 DOI: 10.1111/ijcs.13083
Chong Guan, Shun Yin Lam
{"title":"Product Review Reading and Rating Statistics: How Do They Affect Consumer Product Evaluation?","authors":"Chong Guan,&nbsp;Shun Yin Lam","doi":"10.1111/ijcs.13083","DOIUrl":"https://doi.org/10.1111/ijcs.13083","url":null,"abstract":"<div>\u0000 \u0000 <p>Marketers are concerned about how consumers' readings of product reviews and product rating statistics affect product evaluations. Previous studies generally regard product review content and rating statistics as affecting product evaluations independently. This may not be true. Typically, consumers enter a review section with pre-existing positive expectations about a product. When they see a negative average rating in this section, their expectancies are disconfirmed. Their surprise stemming from the disconfirmation makes them read the reviews more carefully. Thus, review reading affects product evaluation more strongly when viewing a negative average rating. Conversely, a positive average rating results in expectancy confirmation, which weakens the effect of review reading. An eye-tracking experiment using a mock-resort review section supported these predictions. These findings have implications for marketers in behavioral advertising, responding to reviews, and consumers writing reviews.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":8.6,"publicationDate":"2024-08-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142041542","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring the Impact of Mobile App Quality on consumers' Online Intention to Transact 探索移动应用程序质量对消费者在线交易意向的影响
IF 8.6 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-08-21 DOI: 10.1111/ijcs.13085
Lishan Xie, Tengteng Zhu, Shuying Liu, Tzung-Cheng Huan
{"title":"Exploring the Impact of Mobile App Quality on consumers' Online Intention to Transact","authors":"Lishan Xie,&nbsp;Tengteng Zhu,&nbsp;Shuying Liu,&nbsp;Tzung-Cheng Huan","doi":"10.1111/ijcs.13085","DOIUrl":"https://doi.org/10.1111/ijcs.13085","url":null,"abstract":"<div>\u0000 \u0000 <p>This study constructed a research framework for exploring the relationship between the three dimensions of app quality (system quality, information quality, and service quality), flow experience, brand trust, and intention to transact based on the business-to-consumer e-commerce platform. The proposed model was tested by analyzing questionnaire survey data from a sample of 503 consumers with experience of mobile online shopping using the variance-based structural equation modeling technique. The results showed that all three dimensions of app quality were positively associated with flow experience and brand trust. Flow experience was positively associated with intention to transact. The effect of brand trust on consumers' intention to transact was greater than that of flow experience, suggesting that when shopping on a mobile app platform, consumers may be more concerned about trusting the brand than about pleasure in making a purchase decision. The results enrich business-to-consumer e-commerce theory and provide meaningful managerial implications.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":8.6,"publicationDate":"2024-08-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142041557","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Effect of Social Support on Consumers' Variety Seeking 社会支持对消费者寻求多样化的影响
IF 8.6 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-08-21 DOI: 10.1111/ijcs.13080
Yuanyuan Cai, Lisha Xu, Ke Zhang
{"title":"The Effect of Social Support on Consumers' Variety Seeking","authors":"Yuanyuan Cai,&nbsp;Lisha Xu,&nbsp;Ke Zhang","doi":"10.1111/ijcs.13080","DOIUrl":"https://doi.org/10.1111/ijcs.13080","url":null,"abstract":"<div>\u0000 \u0000 <p>Social support is paramount to people's well-being. Yet little is known about how such support influences individuals' consumption decisions in retail contexts. This multi-method research featured five quantitative studies and showed that receiving social support can reduce consumers' variety seeking in subsequent consumption situations. Specifically, Studies 1A and 1B employed secondary data analysis, consistently revealing a negative association between social support and variety seeking. Studies 2–4 adopted experimentation approaches. Study 2 (<i>N</i> = 125) confirmed the proposed effect by experimentally manipulating social support. Study 3 (<i>N</i> = 299) shed light on the underlying mechanism by presenting a mediation model (i.e., social support → increased sense of satisfaction → decreased variety seeking). Besides, Studies 3 (<i>N</i> = 299) and 4 (<i>N</i> = 288) identified two moderators (i.e., individuals' trait gratitude and the chance to pay it forward) of the proposed effect.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":8.6,"publicationDate":"2024-08-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142041556","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How the use of animated versus static emojis in online post-purchase communication affects consumer attitude 在网上购后交流中使用动画与静态表情符号如何影响消费者态度
IF 8.6 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-08-21 DOI: 10.1111/ijcs.13076
Tingyi Wang, Rong Chen
{"title":"How the use of animated versus static emojis in online post-purchase communication affects consumer attitude","authors":"Tingyi Wang,&nbsp;Rong Chen","doi":"10.1111/ijcs.13076","DOIUrl":"https://doi.org/10.1111/ijcs.13076","url":null,"abstract":"<p>The communication style between seller and consumer is an important component of post-purchase communication, yet little research has examined the role of nonverbal language in online post-purchase communication. Given the prevalence of emojis, which convey a sender's emotion, in both social and business communication online, this article aims to examine how the use of animated emojis in online post-purchase communication differs from the use of static emojis. Through three laboratory experiments, this research shows that consumers' attitudes are more positive when they communicate with sellers who use animated emojis than with sellers who use static emojis in online post-purchase communications (Studies 1 and 2). We also demonstrate that sellers' use of animated emojis, rather than static emojis, increases consumers' perceived emotional support, which subsequently boosts consumers' positive attitudes (Study 2). Notably, when consumers discuss embarrassing products in online post-purchase communications, sellers' use of static emojis is more effective than that of animated emojis (Study 3). These findings therefore provide insights into why and when consumers prefer animated emojis and how sellers can use them appropriately in online post-purchase communications.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":8.6,"publicationDate":"2024-08-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142041555","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Correction to “Motherhood and Consumption: A Systematic Review and Directions for Future Research” 更正 "母性与消费:系统回顾与未来研究方向 "的更正
IF 8.6 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-08-21 DOI: 10.1111/ijcs.13081
{"title":"Correction to “Motherhood and Consumption: A Systematic Review and Directions for Future Research”","authors":"","doi":"10.1111/ijcs.13081","DOIUrl":"https://doi.org/10.1111/ijcs.13081","url":null,"abstract":"<p>T. M. Freitas, R. S. Leite, and R. Pinto, “Motherhood and Consumption: A Systematic Review and Directions for Future Research,” <i>International Journal of Consumer Studies</i> 48, no. 4 (2024): e13071, https://doi.org/10.1111/ijcs.13071.</p><p>We apologize for these errors.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":8.6,"publicationDate":"2024-08-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijcs.13081","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142021745","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Ethical Consumption: A Review and Research Agenda 道德消费:回顾与研究议程
IF 8.6 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-08-20 DOI: 10.1111/ijcs.13079
Saleh Md Arman, Cecilia Mark-Herbert
{"title":"Ethical Consumption: A Review and Research Agenda","authors":"Saleh Md Arman,&nbsp;Cecilia Mark-Herbert","doi":"10.1111/ijcs.13079","DOIUrl":"https://doi.org/10.1111/ijcs.13079","url":null,"abstract":"<div>\u0000 \u0000 <p>Ethical consumption is a domain of consumer research that focuses on individuals' ethical concerns when making consumption decisions. Owing to its enormous potential as a research domain, ethical consumption has gained increasing importance, especially in view of the impact of consumption choices on the environment and society as a whole. This study consolidates the existing body of information on ethical consumption through a systematic literature review (SLR) employing the SPAR-4-SLR methodology in conjunction with the ADO-TCM framework. An extensive search was conducted using the Scopus and Web of Science databases, carefully selecting 125 publications related to ethical consumption from 2002 to 2023. Next, a comprehensive descriptive analysis was conducted to identify the most substantial gaps in the literature and propose concrete directions for future research. Scholars across academic fields can utilize these findings and guidelines to inform their research, while practitioners can implement ethical consumption behavioral philosophies in their sustainable business practices.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":8.6,"publicationDate":"2024-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142013640","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Energetic and Tense Arousal as Drivers of Willingness to Buy: Mediating Effects of Visual Attention 活力和紧张唤醒是购买意愿的驱动因素:视觉注意力的中介效应
IF 8.6 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-08-20 DOI: 10.1111/ijcs.13082
Wagner Ladeira, Peterson Elizandro Gandolfi, Warlei Tana, Carlos Alberto Gonçalves, Pedro Luiz Lima Bertarini, Fernando de Oliveira Santini, Mohd Azhar, Laurence Rodrigues do Amaral, Matheus de Souza Gomes
{"title":"Energetic and Tense Arousal as Drivers of Willingness to Buy: Mediating Effects of Visual Attention","authors":"Wagner Ladeira,&nbsp;Peterson Elizandro Gandolfi,&nbsp;Warlei Tana,&nbsp;Carlos Alberto Gonçalves,&nbsp;Pedro Luiz Lima Bertarini,&nbsp;Fernando de Oliveira Santini,&nbsp;Mohd Azhar,&nbsp;Laurence Rodrigues do Amaral,&nbsp;Matheus de Souza Gomes","doi":"10.1111/ijcs.13082","DOIUrl":"https://doi.org/10.1111/ijcs.13082","url":null,"abstract":"<div>\u0000 \u0000 <p>This research aims to analyze the effects of orthogonal arousal systems (energetic vs. tense) on willingness to buy. We conducted two experimental studies using eye-tracking technologies. This article introduces the measurement of arousal effects through visual cognitive processing. This approach demonstrates that energetic and tense arousal interferes with the gaze-cascade impact differently. The results indicate that energetic arousal generates a higher willingness to buy than tense arousal. Furthermore, the relationship between arousal and willingness to buy is mediated by shelf attention and visual product comparison. This study is significant for scholars and marketers as it demonstrates that consumers with high levels of energetic arousal can process more information and compare different products than consumers with high levels of tense arousal.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":8.6,"publicationDate":"2024-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142021774","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Behavioural Factors Influencing Consumer Acceptance of Sustainable Healthy Food: A Review and Research Agenda 影响消费者接受可持续健康食品的行为因素:回顾与研究议程
IF 8.6 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-08-20 DOI: 10.1111/ijcs.13078
Bríd C. Bourke, Mary B. McCarthy, Sinéad N. McCarthy
{"title":"Behavioural Factors Influencing Consumer Acceptance of Sustainable Healthy Food: A Review and Research Agenda","authors":"Bríd C. Bourke,&nbsp;Mary B. McCarthy,&nbsp;Sinéad N. McCarthy","doi":"10.1111/ijcs.13078","DOIUrl":"https://doi.org/10.1111/ijcs.13078","url":null,"abstract":"<p>Human and planetary health goals have coalesced within consumer food choices. Food-based dietary guidelines provide expert recommendations on what to eat, however, adherence is low and few include sustainability recommendations. This systematic review sought to extract consumer behavioural findings specifically related to ‘healthy sustainable diets’ to gain insights into the levers of food-related behavioural change. Data analysed from 57 studies reveal that while 27 discrete behavioural theories underpinned conceptualisation of research, just three dominate this literature: Theory of Planned Behaviour, Transtheoretical Model and Social Practice Theory. Correspondingly, studies were mainly concerned with motivation, attitudes, intentions and practices. Promising research directions are emerging from investigations into the roles of emotions, meat attachment and types of knowledge. Those sustainable healthy food behaviours (SuHeFB) most investigated were meat consumption reduction, plant-based food consumption, and alternative-to-animal protein food product acceptance. In addressing the perplexity surrounding consumer inertia in altering dietary habits, this review provides a comprehensive SuHeFB construct typology and a justification for directing research attention towards the phenomenon of amotivation. In addition, 31 future research questions are posited under six related SuHeFB themes.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":8.6,"publicationDate":"2024-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijcs.13078","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142021773","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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