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Driving the Extra Mile in the Gig Economy: The Motivational Foundations of Gig Worker Citizenship 在零工经济中走得更远:零工公民身份的激励基础
IF 13.7 1区 管理学
Annual Review of Organizational Psychology and Organizational Behavior Pub Date : 2023-11-14 DOI: 10.1146/annurev-orgpsych-111821-033012
Robert H. Moorman, Brian D. Lyons, Brittany K. Mercado, Anthony C. Klotz
{"title":"Driving the Extra Mile in the Gig Economy: The Motivational Foundations of Gig Worker Citizenship","authors":"Robert H. Moorman, Brian D. Lyons, Brittany K. Mercado, Anthony C. Klotz","doi":"10.1146/annurev-orgpsych-111821-033012","DOIUrl":"https://doi.org/10.1146/annurev-orgpsych-111821-033012","url":null,"abstract":"The emergence of gig work (e.g., freelancing, rideshare driving, food and parcel delivery, travel nursing, virtual assistantship) and the gig economy challenges organizational researchers to consider how they should revise traditional theories of work behavior to consider the dynamics of new work arrangements. As a prime example that is central to this review, organizational citizenship behavior (OCB) is a form of job performance whereby motives stem from the quality of work relationships with direct supervisors, coworkers, and other organizational agents. However, gig workers experience very different work relationships and may perform OCB for different reasons (if at all). In this review, we address the question of how OCB theory should evolve to be relevant to gig workers. We summarize traditional motives for OCB performance and review current research describing and classifying gig work. We conclude by ( a) identifying gig worker citizenship (GWC) as a form of citizenship behavior that better fits the reality of gig work and ( b) offering a revised model of how OCB motives may help predict GWC performance.Expected final online publication date for the Annual Review of Organizational Psychology and Organizational Behavior, Volume 11 is January 2024. Please see http://www.annualreviews.org/page/journal/pubdates for revised estimates.","PeriodicalId":48019,"journal":{"name":"Annual Review of Organizational Psychology and Organizational Behavior","volume":"24 2","pages":""},"PeriodicalIF":13.7,"publicationDate":"2023-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"109126985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Introduction 介绍
IF 13.7 1区 管理学
Annual Review of Organizational Psychology and Organizational Behavior Pub Date : 2023-01-23 DOI: 10.1146/annurev-op-10-111122-100001
F. Morgeson
{"title":"Introduction","authors":"F. Morgeson","doi":"10.1146/annurev-op-10-111122-100001","DOIUrl":"https://doi.org/10.1146/annurev-op-10-111122-100001","url":null,"abstract":"","PeriodicalId":48019,"journal":{"name":"Annual Review of Organizational Psychology and Organizational Behavior","volume":" ","pages":""},"PeriodicalIF":13.7,"publicationDate":"2023-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43979823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Improving Workplace Judgments by Reducing Noise: Lessons Learned from a Century of Selection Research 通过减少噪音改善工作场所的判断：从一个世纪的选择研究中吸取的教训
IF 13.7 1区 管理学
Annual Review of Organizational Psychology and Organizational Behavior Pub Date : 2023-01-23 DOI: 10.1146/annurev-orgpsych-120920-050708
Scott Highhouse, Margaret E. Brooks
{"title":"Improving Workplace Judgments by Reducing Noise: Lessons Learned from a Century of Selection Research","authors":"Scott Highhouse, Margaret E. Brooks","doi":"10.1146/annurev-orgpsych-120920-050708","DOIUrl":"https://doi.org/10.1146/annurev-orgpsych-120920-050708","url":null,"abstract":"Some assert that noise (i.e., unwanted variance) is the most neglected yet most important source of error in judgment. We suggest that this problem was discovered nearly 100 years ago in the area of personnel selection and that a century of selection research has shown that noise can be demonstrably reduced by structuring the process (i.e., decomposing the component parts, agreeing on standards, and applying those standards consistently) and by aggregating judgments independently. Algorithms can aid significantly in this process but are often confused with methods that, in their current form, can substantially increase noise in judgment (e.g., artificial intelligence and machine learning).","PeriodicalId":48019,"journal":{"name":"Annual Review of Organizational Psychology and Organizational Behavior","volume":" ","pages":""},"PeriodicalIF":13.7,"publicationDate":"2023-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42890432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Laying the Foundation for the Challenge–Hindrance Stressor Framework 2.0 为挑战-障碍压力源框架2.0奠定基础
IF 13.7 1区 管理学
Annual Review of Organizational Psychology and Organizational Behavior Pub Date : 2023-01-23 DOI: 10.1146/annurev-orgpsych-080422-052147
Nathan P. Podsakoff, Kristen J. Freiburger, P. M. Podsakoff, Christopher C. Rosen
{"title":"Laying the Foundation for the Challenge–Hindrance Stressor Framework 2.0","authors":"Nathan P. Podsakoff, Kristen J. Freiburger, P. M. Podsakoff, Christopher C. Rosen","doi":"10.1146/annurev-orgpsych-080422-052147","DOIUrl":"https://doi.org/10.1146/annurev-orgpsych-080422-052147","url":null,"abstract":"Although traditional views of workplace stress assume that all job demands have deleterious consequences, research indicates that some job demands may benefit employees. Notably, the Challenge–Hindrance Stressor Framework (CHSF) proposes that, although job demands that constrain, hinder, or thwart personal growth and achievement (hindrance stressors) have negative effects on work-related outcomes, job demands that provide the potential for personal growth and achievement (challenge stressors) have positive effects on these outcomes. Despite the attention generated by the CHSF, several criticisms and limitations hinder the potential of this framework. Thus, this article reviews our current understanding of the CHSF, addresses important criticisms about the nature and effects of challenge and hindrance stressors, and discusses how future research should approach conceptual and methodological challenges to lay the foundation for the next iteration of this framework—CHSF 2.0. Building on this new framework, we discuss some implications for cross-cultural research and for practitioners.","PeriodicalId":48019,"journal":{"name":"Annual Review of Organizational Psychology and Organizational Behavior","volume":"1 1","pages":""},"PeriodicalIF":13.7,"publicationDate":"2023-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42702792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Meta-Analysis in Organizational Research: A Guide to Methodological Options 组织研究中的元分析:方法论选择指南
IF 13.7 1区 管理学
Annual Review of Organizational Psychology and Organizational Behavior Pub Date : 2023-01-23 DOI: 10.1146/annurev-orgpsych-031921-021922
S. Morris
{"title":"Meta-Analysis in Organizational Research: A Guide to Methodological Options","authors":"S. Morris","doi":"10.1146/annurev-orgpsych-031921-021922","DOIUrl":"https://doi.org/10.1146/annurev-orgpsych-031921-021922","url":null,"abstract":"Meta-analysis provides a powerful tool for integrating findings from the research literature and building statistical models to explore trends and inconsistencies in the research base. Meta-analysis starts with a process for translating results from each study into an effect size that represents all findings in a common metric. Statistical models are then applied to estimate the mean, variance, and moderators of effect size. This article explores several key decision points in conducting a meta-analysis, including issues in obtaining a common metric, accounting for psychometric artifacts, and choosing an appropriate statistical model. It provides recommendations for choosing among alternate approaches and reporting results to ensure transparency.","PeriodicalId":48019,"journal":{"name":"Annual Review of Organizational Psychology and Organizational Behavior","volume":" ","pages":""},"PeriodicalIF":13.7,"publicationDate":"2023-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45165931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Self-Reflection at Work: Why It Matters and How to Harness Its Potential and Avoid Its Pitfalls 工作中的自我反思：为什么它很重要，如何利用它的潜力并避免它的陷阱
IF 13.7 1区 管理学
Annual Review of Organizational Psychology and Organizational Behavior Pub Date : 2023-01-23 DOI: 10.1146/annurev-orgpsych-031921-024406
E. Kross, M. Ong, O. Ayduk
{"title":"Self-Reflection at Work: Why It Matters and How to Harness Its Potential and Avoid Its Pitfalls","authors":"E. Kross, M. Ong, O. Ayduk","doi":"10.1146/annurev-orgpsych-031921-024406","DOIUrl":"https://doi.org/10.1146/annurev-orgpsych-031921-024406","url":null,"abstract":"It is difficult to fathom how an organization could be successful without its employees engaging in self-reflection. Gone would be its personnel's capacity to problem-solve, learn from past experiences, and engage in countless other introspective activities that are vital to success. Indeed, a large body of research highlights the positive value of reflection. Yet, as both common experience and a wealth of findings demonstrate, engaging in this introspective process while focusing on negative experiences often backfires, undermining people's health, well-being, performance, and relationships. Here we synthesize research on the benefits and costs of self-reflection in organizational contexts and discuss the role that psychological distance plays in allowing people to harness the potential of self-reflection while avoiding its common pitfalls.","PeriodicalId":48019,"journal":{"name":"Annual Review of Organizational Psychology and Organizational Behavior","volume":" ","pages":""},"PeriodicalIF":13.7,"publicationDate":"2023-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43909731","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Mental Health in the Workplace 工作场所的心理健康
1区 管理学
Annual Review of Organizational Psychology and Organizational Behavior Pub Date : 2023-01-23 DOI: 10.1146/annurev-orgpsych-120920-050527
E. Kevin Kelloway, Jennifer K. Dimoff, Stephanie Gilbert
{"title":"Mental Health in the Workplace","authors":"E. Kevin Kelloway, Jennifer K. Dimoff, Stephanie Gilbert","doi":"10.1146/annurev-orgpsych-120920-050527","DOIUrl":"https://doi.org/10.1146/annurev-orgpsych-120920-050527","url":null,"abstract":"The increasing societal awareness of employee mental health issues, especially within the ongoing COVID-19 pandemic, has led to a great deal of research examining the occupational predictors and outcomes of mental ill health. The consequences of employee mental illness can be significant to organizations, whereas providing employee mental health resources may offer a competitive advantage. This article provides a review of the definitions of employee mental health, the costs of employee mental illness to organizations and to society as a whole, and the role of the workplace in promoting positive mental health, preventing mental illness, intervening to address employee mental ill health, and accommodating employees experiencing mental health challenges. We present recommendations for future research and implications for practice.","PeriodicalId":48019,"journal":{"name":"Annual Review of Organizational Psychology and Organizational Behavior","volume":"80 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136251682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Changes in Perspective and Perspectives on Change: Reflections on a Career 观点的变化和对变化的看法:对职业生涯的反思
IF 13.7 1区 管理学
Annual Review of Organizational Psychology and Organizational Behavior Pub Date : 2022-11-30 DOI: 10.1146/annurev-orgpsych-042021-100036
T. Judge
{"title":"Changes in Perspective and Perspectives on Change: Reflections on a Career","authors":"T. Judge","doi":"10.1146/annurev-orgpsych-042021-100036","DOIUrl":"https://doi.org/10.1146/annurev-orgpsych-042021-100036","url":null,"abstract":"This article describes my journey as an organizational behavior scholar, including reflections on the state of the field of organizational scholarship. I organize the article into two main sections. First, I provide my autobiographical review, beginning with my early years and ending with the five universities where I have been employed in my career. Second, I provide a set of observations about the state of the organizational sciences, focusing specifically on the two areas of my most significant focus—personality and leadership—as well as offering some general observations about the field. The organizational sciences have seen many positive advances: Research is more rigorous theoretically and methodologically, and more concern is devoted to replication and research ethics. However, partly owing to prioritizing these advancements over other concerns, new problems have developed, and other long-standing concerns have been exacerbated. I discuss my own changing perspectives on these issues and present some thoughts on how they might be addressed. Expected final online publication date for the Annual Review of Organizational Psychology and Organizational Behavior, Volume 10 is January 2023. Please see http://www.annualreviews.org/page/journal/pubdates for revised estimates.","PeriodicalId":48019,"journal":{"name":"Annual Review of Organizational Psychology and Organizational Behavior","volume":" ","pages":""},"PeriodicalIF":13.7,"publicationDate":"2022-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44115727","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Job Demands–Resources Theory: Ten Years Later 工作需求-资源理论:十年后
IF 13.7 1区 管理学
Annual Review of Organizational Psychology and Organizational Behavior Pub Date : 2022-11-18 DOI: 10.1146/annurev-orgpsych-120920-053933
A. Bakker, E. Demerouti, A. Sanz‐Vergel
{"title":"Job Demands–Resources Theory: Ten Years Later","authors":"A. Bakker, E. Demerouti, A. Sanz‐Vergel","doi":"10.1146/annurev-orgpsych-120920-053933","DOIUrl":"https://doi.org/10.1146/annurev-orgpsych-120920-053933","url":null,"abstract":"Burnout refers to a work-related state of exhaustion and a sense of cynicism. In contrast, work engagement is a positive motivational state of vigor, dedication, and absorption. In this article, we discuss the concepts of burnout and work engagement and review their antecedents and consequences. We look back at our inaugural Annual Reviews article (Bakker et al. 2014) and highlight new empirical findings and theoretical innovations in relationship to job demands–resources (JD-R) theory.  We discuss four major innovations of the past decade, namely ( a) the person × situation approach of JD-R, ( b) multilevel JD-R theory, ( c) new proactive approaches in JD-R theory, and ( d) the work–home resources model. After discussing practical implications, we elaborate on more opportunities for future research, including JD-R interventions, team-level approaches, and demands and resources from other life domains. Expected final online publication date for the Annual Review of Organizational Psychology and Organizational Behavior, Volume 10 is January 2023. Please see http://www.annualreviews.org/page/journal/pubdates for revised estimates.","PeriodicalId":48019,"journal":{"name":"Annual Review of Organizational Psychology and Organizational Behavior","volume":" ","pages":""},"PeriodicalIF":13.7,"publicationDate":"2022-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45823404","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 89
Understanding Decent Work and Meaningful Work 理解体面的工作和有意义的工作
IF 13.7 1区 管理学
Annual Review of Organizational Psychology and Organizational Behavior Pub Date : 2022-11-18 DOI: 10.1146/annurev-orgpsych-031921-024847
David L. Blustein, Evgenia I. Lysova, Ryan D. Duffy
{"title":"Understanding Decent Work and Meaningful Work","authors":"David L. Blustein, Evgenia I. Lysova, Ryan D. Duffy","doi":"10.1146/annurev-orgpsych-031921-024847","DOIUrl":"https://doi.org/10.1146/annurev-orgpsych-031921-024847","url":null,"abstract":"Emerging from distinct perspectives, decent work and meaningful work are fundamental aspects of contemporary work with profound implications for individuals, organizations, and society. Decent work reflects basic workplace conditions to which all employees are entitled, whereas meaningful work is aspirational, reflecting significance at work. Following a conceptual and empirical review of scholarship on decent work and meaningful work, we draw from psychology of working theory to connect the two constructs. We argue that need satisfaction serves as the primary connector, and societal context, organizational conditions, and individual practices (in order of effectiveness) promote access to each type of work. We suggest future research directions broadening the available scholarship and methods used, promoting a focus on the complex intersection of macrolevel and psychological factors as well as interdisciplinary approaches in determining the quality of work, and engaging in intervention research to improve the way in which people live and work together. Expected final online publication date for the Annual Review of Organizational Psychology and Organizational Behavior, Volume 10 is January 2023. Please see http://www.annualreviews.org/page/journal/pubdates for revised estimates.","PeriodicalId":48019,"journal":{"name":"Annual Review of Organizational Psychology and Organizational Behavior","volume":" ","pages":""},"PeriodicalIF":13.7,"publicationDate":"2022-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49458750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 23
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