Journal of Consumer Affairs最新文献

{"title":"Journal of Consumer Affairs Best Article and Best Reviewer Awards","authors":"Brenda J. Cude","doi":"10.1111/joca.12547","DOIUrl":"10.1111/joca.12547","url":null,"abstract":"","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 3","pages":"976-979"},"PeriodicalIF":2.8,"publicationDate":"2023-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48904710","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Consumers' use of ambiguous product cues: The case of “regionality” claims","authors":"Marc Herz,&nbsp;Adamantios Diamantopoulos,&nbsp;Petra Riefler","doi":"10.1111/joca.12548","DOIUrl":"10.1111/joca.12548","url":null,"abstract":"<p>Ambiguous product cues—cues with multiple interpretation options—may impact consumer decision making. One such ambiguous cue is the designation of a product as “regional” without specifying the exact origin of the product. Here, consumers typically equate “regional” with spatial proximity, yet legally the use of regional labels does not necessarily reflect such proximity. A potential mismatch can occur between consumers' interpretation of regionality and firms' use of regional communication claims, leading to potential consumer deception and harmed consumer welfare. Drawing upon the accessibility-diagnosticity-framework and Elaboration-Likelihood-Model, this paper examines consumers' responses to different regionality cues. Across two studies, we find that communicated regionality cues heighten consumers' product evaluations resulting from (mis)perceived spatial proximity. Informing consumers about the true product results in unfavorable evaluations if that origin is spatially distant. Our findings call for regulation of regional product labels and highlight the need for communication standards in consumer markets.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 3","pages":"1395-1422"},"PeriodicalIF":2.8,"publicationDate":"2023-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45284863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Recipients of 2023 American Council on Consumer Interests Best Paper Awards","authors":"Brenda J. Cude","doi":"10.1111/joca.12546","DOIUrl":"10.1111/joca.12546","url":null,"abstract":"","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 3","pages":"980-982"},"PeriodicalIF":2.8,"publicationDate":"2023-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44905612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Consumer skepticism, advertising regulation, and the internet: Questions worth exploring","authors":"Debra Jones Ringold","doi":"10.1111/joca.12544","DOIUrl":"10.1111/joca.12544","url":null,"abstract":"<p>Since 1990, the US advertising, regulatory, and consumer information landscapes have changed materially, raising the possibility that consumers' fundamental beliefs about advertising as an activity or institution have also changed. Nine national polls of advertising sentiment, fielded between 1964 and 1989 by the Roper Organization or the Opinion Research Corporation, were replicated with panel members matched to the US adult population. Preliminary results suggest that the internet era may have fostered a trust-because-we-can-verify consumer attitude toward advertising. The internet has changed the consumer information landscape by reducing the difficulty of assessing claims, fostering independent evaluators who often include competitors, and providing a venue for consumer retaliation. The implications for advertising regulation may contradict the Pertschuk view (1982) of regulation again embraced by some at the Federal Trade Commission. Rather than enhancing the need for advertising regulation and enforcement, the internet may have reduced the need for such efforts.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 3","pages":"1000-1014"},"PeriodicalIF":2.8,"publicationDate":"2023-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48599928","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"2023 American Council on Consumer Interests (ACCI) Distinguished Fellow: Irene Ellis Leech","authors":"Brenda J. Cude","doi":"10.1111/joca.12545","DOIUrl":"10.1111/joca.12545","url":null,"abstract":"&lt;p&gt;The purpose of the ACCI Distinguished Fellow designation is to honor individuals who have made significant contributions to ACCI over a long period of time and are widely recognized as leaders in the consumer field. The award honors an individual who (1) has been a member of ACCI for at least 20 years; (2) has provided outstanding service to ACCI; (3) is recognized as a leader in the consumer field; and (4) has displayed high standards of professional and ethical conduct throughout her/his career.&lt;/p&gt;&lt;p&gt;This year's Distinguished Fellow—Irene Ellis Leech—amply meets these qualifications. Irene has contributed to the profession in every possible way over more than four decades. Her service to ACCI is extraordinary. In addition to serving as ACCI's President, she has been a program chair for an ACCI annual conference and a regular presenter at those conferences. Unofficially, she is ACCI's photographer, capturing many important moments in the lives of conference participants that otherwise would have been lost. Most significantly, Irene's passion for both ACCI and its work is evident in all of her interactions with the organization and its members.&lt;/p&gt;&lt;p&gt;Irene is clearly recognized as a leader in the consumer field. She has been a Consumer Federation of America (CFA) Board member since 1990, serving as president and vice president multiple times. CFA has recognized her many contributions to that organization and the profession with the Esther Peterson Consumer Service Award. Irene has served as President of the Virginia Citizens Consumer Council for 25 years, and as an unpaid lobbyist on behalf of the Council in the Virginia legislature. She has been a Consumer Council Member for Underwriters Laboratories (now UL) for more than 20 years. In addition, she previously served on the boards of the Association of Financial Counseling and Planning Education and the National Association of Personal Financial Advisors. Irene has actively engaged in activities to represent consumer views in policy discussions in her home state of Virginia on diverse topics, including food safety and energy policy. At the federal level, she represented consumers on the U.S. Department of Agriculture's National Advisory Committee for Meat and Poultry Inspection. Irene also served on the Federal Communications Commission's Consumer Advisory Council for 12 years and is actively engaged in the national debate about energy policy.&lt;/p&gt;&lt;p&gt;Few in ACCI have such a long-standing and varied record of service to the consumer field. And few are as respected as Irene is for the quality of her work. At ACCI, Irene is a positive role model for others, especially those who are new to the organization. Few have a record of sustained and distinguished service to ACCI and the larger consumer community that would compare favorably with Irene's.&lt;/p&gt;&lt;p&gt;Irene is an associate professor at Virginia Tech University, where she has worked for 37 years. She was a Consumer Education Specialist with Virgi","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 3","pages":"983-984"},"PeriodicalIF":2.8,"publicationDate":"2023-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.12545","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47189451","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Modernizing standards of identity for juice: Evidence from consumer acceptance of orange juice blend","authors":"Luqing Yu,&nbsp;Sungeun Yoon,&nbsp;Qianyan Wu,&nbsp;Zhifeng Gao,&nbsp;Stephanie Hricik,&nbsp;Renee Goodrich-Schneider,&nbsp;Charles Sims,&nbsp;Yu Wang","doi":"10.1111/joca.12549","DOIUrl":"10.1111/joca.12549","url":null,"abstract":"<p>The Standards of Identity (SOI) for food may prevent the adoption of the strategies that help sustain the development of some food industries. This study provides comprehensive insights into the possibility of regulation changes with SOI for orange juice from consumer perspectives. Results show that the juice blends with 50% orange juice and 50% tangerine juice received the highest sensory scores. However, most consumers do not think juice blends with less than 70% orange juice can be called orange juice. The WTP for juice blends with less than 70% orange juice also decreases significantly. The results provide strong support for modifying the current SOI for orange juice. In addition, the ratio of 70% orange juice and 30% non-orange juice (tangerine/mandarin) is an appropriate threshold for starting the change to the SOI for orange juice. Successful modification to food SOI should consider its impact on both food quality and consumer perceptions.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 3","pages":"1377-1394"},"PeriodicalIF":2.8,"publicationDate":"2023-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42776517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"W. Keith Bryant in Memoriam","authors":"Cathleen D. Zick,&nbsp;Robin Douthitt","doi":"10.1111/joca.12541","DOIUrl":"10.1111/joca.12541","url":null,"abstract":"","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 3","pages":"985-986"},"PeriodicalIF":2.8,"publicationDate":"2023-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42363793","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Next-generation mindfulness: A mindfulness matrix to extend the transformative potential of mindfulness for consumer, organizational, and societal wellbeing","authors":"Jutta Tobias Mortlock","doi":"10.1111/joca.12543","DOIUrl":"10.1111/joca.12543","url":null,"abstract":"<p>This conceptual analysis contributes to extending the transformative potential of mindfulness for consumers and society by creating a mindfulness matrix that uncovers new linkages across previously siloed mindfulness literatures and by arguing that next-generation mindfulness research and practice should draw on underexplored synergies between these. The paper makes three key contributions: First, it illustrates how a shift in understanding mainstream mindfulness from a predominate focus on the Self may create new opportunities for individual and collective wellbeing. Second, its mindfulness matrix offers an integrative mapping of relevant literatures to different motivations for engaging in mindfulness, suggesting opportunities for integration between diverse schools of thought. Finally, it argues that to broaden the scope of mindfulness to generate wisdom and transformative capacity in one and all, we need a stronger emphasis on understanding mindfulness as prosocial engagement. This offers new opportunities for research and interventions that promote consumer, organizational, and societal wellbeing.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 2","pages":"721-756"},"PeriodicalIF":2.8,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.12543","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43881322","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How consumer networks contribute to sustainable mindful consumption and well-being","authors":"Birgit Teufer,&nbsp;Sonja Grabner-Kräuter","doi":"10.1111/joca.12536","DOIUrl":"10.1111/joca.12536","url":null,"abstract":"<p>Sustainable mindful consumption has positive impacts on the environment and on people's health and well-being. However, consumption circumstances and social contexts make it difficult for consumers to engage in sustainable mindful behavior. To explore the role of consumer networks in fostering mindful consumption, sustainable behavior, and health and well-being, interviews and focus groups with consumers, producers, and experts were conducted and analyzed using reflexive thematic analysis. Specifically, this paper contributes in three ways. First, it broadens the focus from individual mindfulness to collective mindfulness in consumption behavior. Second, it explores consumer networks as a way to overcome existing barriers to sustainable consumption and promote mindful consumption. Third, it explores the long-term benefits of consumer-producer collaboration to bring about top-down and bottom-up approaches to sustainable consumption change, beyond short-term mindfulness interventions at the individual level.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 2","pages":"757-784"},"PeriodicalIF":2.8,"publicationDate":"2023-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.12536","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46290183","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Psychological distancing and language intensity in Peer-to-Peer lending","authors":"Jin Huang,&nbsp;Jun Li,&nbsp;Vania Sena","doi":"10.1111/joca.12535","DOIUrl":"https://doi.org/10.1111/joca.12535","url":null,"abstract":"<p>Peer-to-peer (P2P) lending is referred to as lending money to unknown borrowers directly through online platforms without using traditional financial intermediaries. We leverage insights from the literature on psychological distancing and affective intensity to argue that linguistic styles, as the manifestation of social psychological distance, have a negative impact on P2P funding success. Testing our arguments with data from a major Chinese P2P platform, we find that using too many “you” and negations (proxies for social psychological distance) in the borrower's description will dampen a lender's willingness to support a funding campaign. Moreover, when the social psychological distance is large, language intensity can be perceived as desperate, making a lender even less willing to support the funding campaign. Our research shed new light on the role of language in P2P funding success and has practical implications for lenders, borrowers and regulators in overcoming barriers in P2P lending.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 3","pages":"1281-1303"},"PeriodicalIF":2.8,"publicationDate":"2023-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50143944","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}