{"title":"Examining Consumers' Illusion of Control and Impulsive Acquisition of Companion Animals: Effects on Future Distress and Abandonment Intention","authors":"Gonzalo Luna-Cortes","doi":"10.1111/joca.70030","DOIUrl":"https://doi.org/10.1111/joca.70030","url":null,"abstract":"<p>This research examines the effect of the illusion of control (IOC) on consumer impulsivity when acquiring a dog, as well as on other consequences associated with the well-being of both humans and pets. Four studies were conducted. Study 1 showed that the IOC is associated with potential owners' unrealistic optimism about their capabilities to train a dog and increased impulsivity in adopting the animal. Study 2 focused on a sample of dog owners. Owners who scored higher on the IOC perceived that their dogs exhibited more behavioral problems, leading to dissatisfaction with the animal. Study 3 further showed that owners' IOC and impulsivity were associated with future distress and intentions to relinquish their dogs. Finally, Study 4 presented a stimulus that mitigates the effect of the IOC on unrealistic optimism and impulsivity among potential owners, offering recommendations for consumers and marketers.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 4","pages":""},"PeriodicalIF":3.2,"publicationDate":"2025-11-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70030","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145469515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Impact of Information Overload on Consumer Decision-Making in the Agri-Food Sector: A Stimulus-Organism-Response Theory Perspective","authors":"Bingyu Ying, Yanqing Duan, Shuangyu Zheng, Xiaoping Zheng","doi":"10.1111/joca.70031","DOIUrl":"https://doi.org/10.1111/joca.70031","url":null,"abstract":"<div>\u0000 \u0000 <p>In the era of big data and AI, consumers are confronted with an overwhelming amount of information and a wide range of choices when purchasing agri-food products online. This can significantly impact their decision-making processes. However, there is currently insufficient comprehensive understanding regarding how information overload influences consumer purchasing decisions in the agri-food sector and whether differences in personal cognition and knowledge moderate this effect. This study aims to address this knowledge deficiency. Drawing on the stimulus-organism-response (S-O-R) theory, an influence mechanism model is developed to examine the impact of information overload on consumers' decision deferral. A situational experiment involving 430 agri-food consumers is conducted to empirically test the proposed model. The results show that information overload significantly affects the level of consumer confusion. This, in turn, causes a deferral of purchase decisions. Furthermore, both cognitive need and consumer knowledge negatively moderate the relationship between information overload and consumer confusion.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 4","pages":""},"PeriodicalIF":3.2,"publicationDate":"2025-11-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145469514","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Measuring Crypto Literacy","authors":"Michael Jones, Truong Luu, Jack, Binny M. Samuel","doi":"10.1111/joca.70029","DOIUrl":"https://doi.org/10.1111/joca.70029","url":null,"abstract":"<p>We present the construction and validation of a scale for measuring cryptocurrency knowledge. As users continue to adopt digital currencies and government agencies introduce more regulatory legislation, researchers need to understand the general public's degree of literacy in this area. Measuring financial literacy has encouraged policymakers and educators to create programs that improve financial decision-making and increase financial empowerment. However, there is no similar corresponding scale to measure cryptocurrency (crypto) literacy. We address this gap by developing a robust survey instrument. The scale's development involves a rigorous process of item generation, analysis, and criterion validity. The resultant Crypto Literacy Scale (CLS) is a standardized measurement tool that contributes to ongoing efforts in financial education and regulation in the context of digital currencies and blockchain technology. We suggest several paths for future research in the emerging field of crypto literacy.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 4","pages":""},"PeriodicalIF":3.2,"publicationDate":"2025-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70029","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145272939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hoori Rafieian, Anubhav Aggarwal, Eric Hamerman, Qi Di Zheng
{"title":"The Hedonic Penalty in Supporting Low-Income Consumers' Needs","authors":"Hoori Rafieian, Anubhav Aggarwal, Eric Hamerman, Qi Di Zheng","doi":"10.1111/joca.70028","DOIUrl":"https://doi.org/10.1111/joca.70028","url":null,"abstract":"<div>\u0000 \u0000 <p>This paper demonstrates that the more people attribute poverty to individualistic causes—such as a lack of effort—the less willing they are to support initiatives that address the non-basic needs of low-income communities. Accordingly, observers are more likely to (a) attribute a low-income individual's financial struggles to personal failings when that individual makes a hedonic (vs. utilitarian) consumption choice (Studies 1A and 1B), and consequently, (b) penalize them for those choices. We examine this <i>hedonic penalty</i> in two contexts: people are less likely to support government assistance programs for low-income individuals who engage in hedonic consumption (Study 1A), and they are less inclined to hire an equally qualified low-income job candidate who chooses hedonic over utilitarian spending (Study 2). Finally, we show that the hedonic penalty can be mitigated by making the importance and commonality of addressing hedonic needs more salient (Study 3).</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 3","pages":""},"PeriodicalIF":3.2,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145146643","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Factors and Determinants of Financial Behaviors That Undermine Financial Well-Being: A Qualitative Study","authors":"Tania Morris, Lamine Kamano, Vicky Therrien","doi":"10.1111/joca.70025","DOIUrl":"https://doi.org/10.1111/joca.70025","url":null,"abstract":"<p>This paper aims to identify the factors, their determinants, and indicators contributing to financial behaviors that may be detrimental to people's financial well-being. A qualitative methodology was employed, involving financial professionals and members of the general population. The theory of planned behavior was inductively used as an analytical framework. The results suggest that detrimental financial behaviors are shaped by (1) attitudes such as financial apprehension, rigid financial mindsets, and lack of awareness; (2) social influences including relational pressure, sociocultural norms, geographic context, social media, and marketing; (3) perceived behavioral control factors such as limited knowledge, environmental conditions, financial ecosystem, and insufficient education; and (4) ingrained financial habits, including avoidance, cognitive biases, overconsumption, and lifestyle orientation. The originality of this research lies in the new insights it offers into the cognitive and psychological processes shaping financial behaviors. The findings interest stakeholders such as government bodies, financial education developers, researchers, and regulators.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 3","pages":""},"PeriodicalIF":3.2,"publicationDate":"2025-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70025","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145012744","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Siti N. Suwanda, Emily C. Tanner, Farnoush Reshadi, M. Paula Fitzgerald
{"title":"Exploring Consumption Stigma: A Systematic Literature Review and Future Research Agenda","authors":"Siti N. Suwanda, Emily C. Tanner, Farnoush Reshadi, M. Paula Fitzgerald","doi":"10.1111/joca.70027","DOIUrl":"https://doi.org/10.1111/joca.70027","url":null,"abstract":"<div>\u0000 \u0000 <p>Stigma in marketing is an umbrella topic for many marketing-related phenomena. We conduct a systematic review of a specific stigma, consumption stigma, which we define as individuals devalued or assigned a negative social identity due to using or not using certain products or services. Using the SPAR-4-SLR protocol to review 50 articles, we map consumption stigma's antecedents, decisions, and outcomes to structure existing research. We find that consumers navigate stigma along a continuum, from stigma avoidance to active destigmatization efforts, including helping others. By combining the temporal stages of stigma (from its origins to its waning) with a micro, meso, and macro systems perspective, we identify 12 research questions. We conclude that researchers have many opportunities to explore how stigma is created, navigated, and mitigated by individual firms, and in the meso and macro environments.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 3","pages":""},"PeriodicalIF":3.2,"publicationDate":"2025-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144934973","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Xiaomin Li, Ashley Kuelz, Muhammad Aamir Khan, Ashley B. LeBaron-Black
{"title":"What My Parents Did for Me: Parental Financial Sacrifice, Money Scripts, and Financial Behaviors Among Hong Kong Youths in Low-SES Households","authors":"Xiaomin Li, Ashley Kuelz, Muhammad Aamir Khan, Ashley B. LeBaron-Black","doi":"10.1111/joca.70026","DOIUrl":"https://doi.org/10.1111/joca.70026","url":null,"abstract":"<div>\u0000 \u0000 <p>Drawing on the family financial socialization model, this study examines parental financial sacrifice—parents prioritize their children's future over their own financial needs—and its associations with youths' financial behaviors. We investigated three types of financial behaviors: (1) short-term management (e.g., saving and spending), (2) long-term management (e.g., investing), and (3) financial enabling (e.g., over-giving or oversharing). Additionally, we explored the mediating role of money scripts—emotionally charged beliefs about money—and their organization into distinct profiles. Based on cross-sectional data from 1000 Hong Kong youths in low-SES households, we found that higher-level parental financial sacrifice was associated with healthier short- and long-term money management but lower-level financial enabling. These associations were mediated by money script profiles—the diverse combinations of money-related beliefs. These results underscore the distinctive financial socialization experiences of youths in low-SES households while highlighting the value of understanding money script profiles to mitigate their challenges.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 3","pages":""},"PeriodicalIF":3.2,"publicationDate":"2025-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144905583","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Online Shopping and Financial Literacy Among the Elderly","authors":"Xu Cui, Jing Jian Xiao, Jinpeng Wang","doi":"10.1111/joca.70023","DOIUrl":"https://doi.org/10.1111/joca.70023","url":null,"abstract":"<div>\u0000 \u0000 <p>The financial literacy of the elderly is important in an aging society. However, even though online shopping has been integrated into the daily lives of many elderly people, the relationship between online shopping and financial literacy among the elderly remains underresearched. In this study, we examine the relationship between online shopping and financial literacy among the elderly with data from the China Household Finance Survey. We find that online shopping is positively associated with financial literacy among the elderly. The relationship is mediated through obtaining financial information online and engaging in online financial practices. The correlation is stronger for those with better health status, higher education level, higher openness to experience, greater extraversion, and greater economic capacity, while gender differences are not pronounced. Moreover, it is more pronounced among the elderly in urban areas than in rural areas.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 3","pages":""},"PeriodicalIF":3.2,"publicationDate":"2025-08-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144881366","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jeff Larrimore, Alicia Lloro, Zofsha Merchant, Anna Tranfaglia
{"title":"Payment Preference or Necessity: Who Uses BNPL and Why","authors":"Jeff Larrimore, Alicia Lloro, Zofsha Merchant, Anna Tranfaglia","doi":"10.1111/joca.70024","DOIUrl":"https://doi.org/10.1111/joca.70024","url":null,"abstract":"<div>\u0000 \u0000 <p>Using survey data from the Federal Reserve on buy now, pay later (BNPL) experiences merged with individual credit records, we examine BNPL use by race/ethnicity and gender and explore how it relates to people's financial circumstances. Overall, most BNPL users said they used BNPL for convenience or to spread out payments; yet, 57% used BNPL out of necessity. Liquidity-and credit-constrained consumers were among the most likely to use BNPL, and most did so out of necessity. For example, 84% of BNPL users with a credit score under 620 said they used BNPL because it was the only way they could afford their purchase. These findings highlight that while many BNPL users on firm financial footing find it to be a convenient way to make their purchase and spread out their payments, other consumers, and particularly those more financially vulnerable, may be at risk of overextending themselves.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 3","pages":""},"PeriodicalIF":3.2,"publicationDate":"2025-08-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144881380","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jonathan Ross Gilbert, Daniel A. Sheinin, Jing Jian Xiao, Bo Wen
{"title":"“Pathways” to Financial Well-Being: The Role of Perceptions of Economic Mobility, Trait Hope, and Financial Capability for Minority and Low-Income Consumers","authors":"Jonathan Ross Gilbert, Daniel A. Sheinin, Jing Jian Xiao, Bo Wen","doi":"10.1111/joca.70020","DOIUrl":"https://doi.org/10.1111/joca.70020","url":null,"abstract":"<div>\u0000 \u0000 <p>Lack of economic mobility is an intractable problem in which people are trapped in a vicious intergenerational cycle of struggle that disproportionately affects people from historically marginalized communities (HMCs) such as Black or African American and Hispanic or Latino households. Perceived financial well-being (FWB) has been linked with proactive behaviors and financial decision-making that can help people build a bridge to higher levels of mobility, financial satisfaction, and life satisfaction. However, finding factors that positively affect FWB has proven elusive for people from HMCs. Our contributions to addressing this gap are: (1) examining the role of perceived economic mobility (PEM), a new factor in the FWB literature; (2) incorporating the psychosocial variable trait hope, the first time a positive psychological resource variable is introduced into this domain; (3) understanding the importance of financial capability (FC); and (4) obtaining a large sample of primary data from households in poor neighborhoods headed by racial or ethnic minorities. Based on structural equation modeling, PEM has a positive influence on FWB, which is mediated by FC. Moreover, trait hope moderates the relationship between PEM and FC. Importantly, PEM and trait hope can be shaped by public-policy interventions, suggesting avenues for enhancing perceived FWB among people in HMCs.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 3","pages":""},"PeriodicalIF":3.2,"publicationDate":"2025-08-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144869849","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}