Journal of Consumer Affairs最新文献

Social Capital and Its Psychological Consequences on Consumer Resilience–A Mediated Moderation Model 社会资本及其对消费者弹性的心理影响——一个中介调节模型

IF 2.5 3区经济学

Journal of Consumer Affairs Pub Date : 2025-05-19 DOI: 10.1111/joca.70013

Lucie K. Ozanne, Girish Prayag, Mesbahuddin Chowdhury

{"title":"Social Capital and Its Psychological Consequences on Consumer Resilience–A Mediated Moderation Model","authors":"Lucie K. Ozanne, Girish Prayag, Mesbahuddin Chowdhury","doi":"10.1111/joca.70013","DOIUrl":"https://doi.org/10.1111/joca.70013","url":null,"abstract":"<p>Adverse events such as disasters, pandemics, and other environmental threats can create perceived uncertainty about potential impacts and outcomes, exacerbating feelings of anxiety and vulnerability for some consumers. Drawing on social capital theory and the health belief model, the central question this research addresses is how do consumers build resilience in the face of perceived uncertainty and psychological vulnerability? We argue that their social capital pre-crisis can provide the foundations for coping and strengthening consumer resilience in the face of perceived uncertainty and psychological vulnerability. Using data from 809 consumers in Australia and New Zealand during the COVID-19 pandemic, we found that pre-crisis social capital played a key role in building consumer resilience. However, perceived uncertainty and psychological vulnerability did not mediate and partially mediated, respectively, the relationship between pre-crisis social capital and consumer resilience. COVID-19 preparedness only positively moderated the effect of consumers' psychological vulnerability on their resilience. Implications for policy makers are discussed.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70013","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144085200","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Becoming Competent Consumers: Exploring the Dynamics of the Consumer Socialization Process Between Parents and Their Adolescents 成为有能力的消费者：探索父母与青少年之间消费社会化过程的动态

IF 2.5 3区经济学

Journal of Consumer Affairs Pub Date : 2025-04-26 DOI: 10.1111/joca.70012

Bo Dhondt, Dieneke Van de Sompel, Liselot Hudders

{"title":"Becoming Competent Consumers: Exploring the Dynamics of the Consumer Socialization Process Between Parents and Their Adolescents","authors":"Bo Dhondt, Dieneke Van de Sompel, Liselot Hudders","doi":"10.1111/joca.70012","DOIUrl":"https://doi.org/10.1111/joca.70012","url":null,"abstract":"<div>\u0000 \u0000 <p>This study explores consumer socialization between parents and adolescents, aiming to provide a holistic understanding of primary, reverse, and reciprocal learning. Focus group interviews, combined with a diary study among 20 families with adolescents aged 11–16 years, demonstrate that consumer socialization is a dynamic, multidirectional process involving primary, reverse, and reciprocal socialization. Our first key conclusion advocates for a more holistic approach to consumer socialization, urging researchers to expand beyond traditional domains like product choice and brand preferences to include broader areas such as online shopping, where digital competency is crucial. Adolescents, as digital natives, contribute significantly to reverse socialization, guiding their parents through online shopping and helping them navigate digital consumption challenges. Additionally, our findings highlight the role of reciprocal socialization as a key mechanism for facilitating knowledge exchange and strengthening family bonds in consumption decisions. Our second key conclusion contrasts the formal, verbal nature of primary socialization, particularly in the online context, with the informal, observational learning processes characterizing reverse socialization. These findings not only expand the scope of consumer socialization research but also highlight the evolving nature of family dynamics in the digital era.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143875517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Scale Development and Validation of Generation Y's Travel Purchasing Behavior (GenYpurch) Y世代旅游购买行为规模开发与验证（GenYpurch）

IF 2.5 3区经济学

Journal of Consumer Affairs Pub Date : 2025-04-22 DOI: 10.1111/joca.70009

Gul Nur Demiral, Erkan Sezgin

引用次数: 0

The Determinants of Student Loan Repayment Worry 学生贷款偿还担忧的决定因素

IF 2.5 3区经济学

Journal of Consumer Affairs Pub Date : 2025-04-22 DOI: 10.1111/joca.70011

Frank M. Magwegwe

{"title":"The Determinants of Student Loan Repayment Worry","authors":"Frank M. Magwegwe","doi":"10.1111/joca.70011","DOIUrl":"https://doi.org/10.1111/joca.70011","url":null,"abstract":"<p>Millions of student loan borrowers worry about their loan repayments. Previous research has focused on student loan debt's impact on post-college outcomes, overlooking psychological aspects like repayment worry. Utilizing data from the 2021 National Financial Capability Survey (<i>n</i> = 2582), we developed and tested a theoretical model for understanding the determinants of student loan repayment worry (repayment worry) and the moderating effects of gender on the association between stressors (financial hardship and student loan delinquency) and repayment worry. Logistic regression showed that financial hardship and student loan delinquency are significant predictors of repayment worry. The coping resources we studied—financial self-efficacy, financial satisfaction, and household income—were significantly linked to lower repayment worry, except for financial capability. Notably, gender was a significant moderator of the financial hardship—repayment worry association, with males experiencing stronger effects than females, but did not moderate the student loan delinquency—repayment worry association. Implications for mitigating repayment worry are offered.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70011","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143857037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Political Orientation and Vaccination Attitude: The Moderating Role of Power Distance Belief 政治倾向与接种态度：权力距离信念的调节作用

IF 2.5 3区经济学

Journal of Consumer Affairs Pub Date : 2025-04-11 DOI: 10.1111/joca.70010

Genevieve O'Connor, Hoori Rafieian, Nancy Wong, Avani Surana

引用次数: 0

Are You Willing to Share Your DNA With Us? An Exploratory Insight Into the Privacy Calculus of Direct-To-Consumer Genetic Testing 你愿意和我们分享你的DNA吗？对直接面向消费者的基因检测的隐私计算的探索性洞察

IF 2.5 3区经济学

Journal of Consumer Affairs Pub Date : 2025-04-07 DOI: 10.1111/joca.70008

Inês Raeiro, Jonas Nilsson, Xuexin Li, Jeanette Carlsson Hauff

{"title":"Are You Willing to Share Your DNA With Us? An Exploratory Insight Into the Privacy Calculus of Direct-To-Consumer Genetic Testing","authors":"Inês Raeiro, Jonas Nilsson, Xuexin Li, Jeanette Carlsson Hauff","doi":"10.1111/joca.70008","DOIUrl":"https://doi.org/10.1111/joca.70008","url":null,"abstract":"<p>The storage and use of consumers' genetic information have increased in recent years, turning direct-to-consumer genetic testing companies into multimillion-dollar organizations. However, submitting DNA to a private company could be seen as a risky activity for consumers because of the highly sensitive nature of genetic information. This study takes an exploratory approach and addresses how consumers make decisions regarding direct-to-consumer DNA tests. Through a survey of 243 members of a Swedish genealogy association, we find that the perceived benefits that consumers obtain through this test, such as obtaining information about their heritage and unknown relatives, are highly significant determinants of undertaking a genetic test. Moreover, the results indicate that privacy concerns and the perception of control over the data influence the decision. This study contributes to the limited knowledge of decision-making in the context of sharing DNA with commercial actors. The results provide valuable insights for both consumers and policymakers.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70008","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143787058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Health Halos or Drinkability? Evaluating What Is Behind Hard Seltzer's Meteoric Growth 健康光环还是可饮用性？评估硬苏打水快速增长背后的原因

IF 2.5 3区经济学

Journal of Consumer Affairs Pub Date : 2025-04-07 DOI: 10.1111/joca.70007

Aaron J. Staples, Trey Malone, Brenna Ellison, Vincenzina Caputo

引用次数: 0

Unraveling the Threads of Marketplace Diversity 解开市场多样性的线索

IF 2.5 3区经济学

Journal of Consumer Affairs Pub Date : 2025-03-28 DOI: 10.1111/joca.70006

Lena Cavusoglu, Melike Demirbag-Kaplan

{"title":"Unraveling the Threads of Marketplace Diversity","authors":"Lena Cavusoglu, Melike Demirbag-Kaplan","doi":"10.1111/joca.70006","DOIUrl":"https://doi.org/10.1111/joca.70006","url":null,"abstract":"<div>\u0000 \u0000 <p>This study explores marketplace diversity as an intersectional construct and a collective tool for challenging prevailing institutional logic and redefining markets. Using a bricolage of grounded theory and semiotic square analysis, we analyzed 29 in-depth interviews with 18 fashion consumers and 11 fashion producers to understand how market actors define, negotiate, and challenge conflicting discourses of marketplace diversity. Drawing on the Market System Dynamics framework, we identified producer-driven practices, “idealization” and “illusion,” which reinforce the lack of diversity, equity, and inclusion, and consumer-driven practices, “insurrection” and “inclusion,” which drive positive change in the marketplace. Findings offer a holistic perspective beyond the traditional dyadic view of producers and consumers, highlighting the meso- and macro-level dynamics that shape market structures. The study's originality stems from its theoretical and methodological contributions to marketplace diversity discourse and intersectional complexities. Our findings provide practical insights for market actors aiming to foster genuine inclusion.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143717290","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Is Social Media the New Retirement Advisor? Assessing the Impact of Social Media Influence on Retirement Planning 社交媒体是新的退休顾问吗？评估社交媒体对退休计划的影响

IF 2.5 3区经济学

Journal of Consumer Affairs Pub Date : 2025-03-07 DOI: 10.1111/joca.70005

Zefeng Bai, Shuxin Zheng, Jinglin Hu

{"title":"Is Social Media the New Retirement Advisor? Assessing the Impact of Social Media Influence on Retirement Planning","authors":"Zefeng Bai, Shuxin Zheng, Jinglin Hu","doi":"10.1111/joca.70005","DOIUrl":"https://doi.org/10.1111/joca.70005","url":null,"abstract":"<div>\u0000 \u0000 <p>This study investigates the impact of social media adoption on individual retirement planning, as indicated by borrowing from retirement accounts. Utilizing the latest 2021 cohort of the National Financial Capability Study, we find that greater reliance on social media is associated with a significantly higher likelihood of retirement borrowing, which may lead to long-term financial instability. A follow-up causal analysis using the propensity score matching (PSM) and instrumental variable (IV) design confirms this positive relationship. Moreover, we find that job loss positively moderates the relationship between social media reliance and retirement borrowing. While the traditional framework of information asymmetry suggests that increased transparency and accessibility benefit individuals, our findings highlight the need to consider the complexity of information processing in the era of big data, which requires greater financial knowledge and literacy. Additionally, our results underscore the critical role of financial education in effectively processing the complex information available on social media, particularly during market stress.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143565027","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Negative Effects of Tipping Suggestions From Non-Human Agents: Consumer Dislike of Manipulative Intent Perceptions 来自非人类代理人的小费建议的负面影响：消费者对操纵意图感知的厌恶

IF 2.5 3区经济学

Journal of Consumer Affairs Pub Date : 2025-03-04 DOI: 10.1111/joca.12615

Amin Attari, Frank G. Cabano, Elizabeth A. Minton

引用次数: 0