Journal of Consumer Affairs最新文献

{"title":"Skating on Thin Ice: New Evidence on Financial Fragility","authors":"Jasmira T. E. Wiersma,&nbsp;Rob J. M. Alessie,&nbsp;Adriaan S. Kalwij,&nbsp;Annamaria Lusardi,&nbsp;Maarten C. J. van Rooij","doi":"10.1111/joca.70017","DOIUrl":"https://doi.org/10.1111/joca.70017","url":null,"abstract":"<p>This paper examines the financial fragility of Dutch households by assessing their ability to raise €2000 within a month in the event of a financial emergency. We show that one in seven Dutch households was financially fragile well before the start of the pandemic and resulting slow-down of the economy. The most fragile groups were the young, households with children, and those with lower education and income levels. While most households relied on their savings to cope with a financial emergency, other coping methods include seeking help from family and friends or credit card borrowing. Further, our findings show that financial and probability literacy are associated with financial fragility and the chosen methods to cope with a financial emergency. These findings emphasize the importance of financial knowledge and numerical ability for financial decision-making. The results of this study can be used to design targeted policies and financial education initiatives.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70017","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144472806","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Household Financial Wellbeing During the COVID-19 Pandemic: An Instrumental Variable Approach","authors":"Nilton Porto,&nbsp;Gary R. Mottola,&nbsp;Olivia Valdes","doi":"10.1111/joca.70018","DOIUrl":"https://doi.org/10.1111/joca.70018","url":null,"abstract":"<p>Using data from the 2021 wave of the FINRA Foundation's National Financial Capability Study (NFCS), collected between June and October 2021, we found that adults in households where at least one member contracted the COVID-19 virus had lower financial wellbeing and were more likely to be financially fragile than those in which no members had contracted the virus. Our analyses also revealed that COVID-19-positive households were more likely to report experiencing objective general financial difficulties and difficulties specifically tied to medical costs and debt. Further, to assess whether evidence of a causal link between a COVID-19 infection and negative financial outcomes existed, we used state vaccination rates as an instrumental variable. Our analysis supported a causal link and contributes to a growing body of research on the effects of the pandemic on household finances. Together, our findings can inform how policy makers and other stakeholders may want to respond to the financial repercussions caused by future global health crises and disruptions.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70018","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144472807","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploratory Factor Analysis of Financial Services and Products Indicators: The Dimensionality of Financial Access","authors":"Yingying Zhang,&nbsp;Julie Birkenmaier,&nbsp;Jin Huang","doi":"10.1111/joca.70016","DOIUrl":"https://doi.org/10.1111/joca.70016","url":null,"abstract":"<div>\u0000 \u0000 <p>This study explores the underlying dimensions of mainstream financial services and products commonly used to measure consumer financial access, whose psychometric properties remain underexplored. Based on 2023 data collected online from a national sample of 1085 respondents, Exploratory Factor Analysis (EFA) was conducted to identify the latent structure of the financial access measure. The analysis identified three distinct factors, accounting for 41% of the total variance: (1) Basic banking services (checking and savings accounts); (2) Advanced financial services (retirement accounts, Certificate of Deposits, investments, disability insurance, life insurance, bank loan, line of credit, financial counseling/coaching, and credit score); and (3) Mobile/online banking services (mobile banking, transfer applications, and debit cards). These findings underscore the academic and practical significance of evaluating financial access using a comprehensive set of financial products and services across these three categories. The results offer a validated framework for improving financial access measurement and informing inclusive financial policies.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-06-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144309108","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Factors That Influence Willingness to Commit Insurance Fraud","authors":"Brenda J. Cude,&nbsp;Hanchun Zhang","doi":"10.1111/joca.70015","DOIUrl":"https://doi.org/10.1111/joca.70015","url":null,"abstract":"<p>Insurance fraud increases premiums for all U.S. households and undermines the insurer/insured relationship. This article examines willingness to commit insurance fraud using data from an online survey completed by 1505 U.S. adults and analyzed using multiple linear regression analysis. Roughly one-half of the sample would never commit any of the nine types of insurance fraud in the survey. Fewer than 20% (17.2%) of the respondents said they had committed at least one of the types of fraud. Both of the moral intensity variables were significant, but the signs were opposite. Moral Intensity PC1 (Magnitude of Consequences, Probability of Effect, Temporal Immediacy, and Concentration of Effect) was negatively related to willingness to commit insurance fraud, while Moral Intensity PC2 (Social Consensus and Proximity) was positively related. Peer acceptance was significantly and positively related to willingness to commit insurance fraud, while the relationship with the belief that insurance fraud is a crime was negative. Several control variables were significant, including age; older respondents were significantly less likely to be willing to commit insurance fraud than younger respondents. The article concludes by discussing future directions for research and practical implications for consumer educators.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70015","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144281586","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Correction to “Financial Literacy Among Autistic Adults”","authors":"","doi":"10.1111/joca.70014","DOIUrl":"https://doi.org/10.1111/joca.70014","url":null,"abstract":"<p>Galizzi, M., A. Hillier, and D. Schena. 2023. “Financial Literacy Among Autistic Adults.” <i>Journal of Consumer Affairs</i> 57, no. 4: 1650–1683.</p><p>Accordingly, in the second paragraph of Section 3.2 on “Representativeness” the following text was incorrect: “Along other dimensions however, our ASD individuals did not differ from what has been found in other studies. Their employment rate was reported at 63%, and their college attendance was 29%. Previous research focused on autistic adults has previously reported employment rates approximating 58%–62% (Ohl et al., 2017; Roux et al., 2021). Shattuck et al. (2012), in a survey of the National Longitudinal Transition Study 2 dataset, found that 35% of autistic individuals had attended college. Our ASD sample was also …”</p><p>This should have read: “The college attendance of ASD participants was 69% while Shattuck et al. (2012), in a survey of the National Longitudinal Transition Study 2 dataset, found that only 35% of autistic individuals had attended college.</p><p>Along other dimensions, however, our ASD individuals did not differ from what has been found in other studies. Their employment rate was reported at 63%. Previous research focused on autistic adults has previously reported employment rates approximating 58%–62% (Ohl et al., 2017; Roux et al., 2021). Our ASD sample was also…”</p><p>In the second paragraph in Section 3.4 on “Data analyses” the following text was incorrect: “This results in a sample with an overall lower level of education, but also higher income (Table1).” This should have read: “This results in our participant sample showing a higher level of education, and a higher income (Table 1).”</p><p>In the second paragraph in Section 4.1 on “Demographics and socioeconomic characteristics” the following text was incorrect: “Both groups also reported similar levels of education, with 29% of the autistic group and 23% of the MTurk group holding a college degree. Such values are consistent with the rate of 29% reported by the FINRA population, and lower than the national average of 38% (US Census Bureau, 2022).”</p><p>This should have read: “Both groups also reported similar levels of education, with 69% of the autistic group and 77% of the MTurk group holding a college degree. Such values are higher than the rate of 29% reported by the FINRA population, and higher than the national average of 38% (US Census Bureau, 2022).”</p><p>We apologize for these errors.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70014","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144244654","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Social Capital and Its Psychological Consequences on Consumer Resilience–A Mediated Moderation Model","authors":"Lucie K. Ozanne,&nbsp;Girish Prayag,&nbsp;Mesbahuddin Chowdhury","doi":"10.1111/joca.70013","DOIUrl":"https://doi.org/10.1111/joca.70013","url":null,"abstract":"<p>Adverse events such as disasters, pandemics, and other environmental threats can create perceived uncertainty about potential impacts and outcomes, exacerbating feelings of anxiety and vulnerability for some consumers. Drawing on social capital theory and the health belief model, the central question this research addresses is how do consumers build resilience in the face of perceived uncertainty and psychological vulnerability? We argue that their social capital pre-crisis can provide the foundations for coping and strengthening consumer resilience in the face of perceived uncertainty and psychological vulnerability. Using data from 809 consumers in Australia and New Zealand during the COVID-19 pandemic, we found that pre-crisis social capital played a key role in building consumer resilience. However, perceived uncertainty and psychological vulnerability did not mediate and partially mediated, respectively, the relationship between pre-crisis social capital and consumer resilience. COVID-19 preparedness only positively moderated the effect of consumers' psychological vulnerability on their resilience. Implications for policy makers are discussed.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70013","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144085200","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Becoming Competent Consumers: Exploring the Dynamics of the Consumer Socialization Process Between Parents and Their Adolescents","authors":"Bo Dhondt,&nbsp;Dieneke Van de Sompel,&nbsp;Liselot Hudders","doi":"10.1111/joca.70012","DOIUrl":"https://doi.org/10.1111/joca.70012","url":null,"abstract":"<div>\u0000 \u0000 <p>This study explores consumer socialization between parents and adolescents, aiming to provide a holistic understanding of primary, reverse, and reciprocal learning. Focus group interviews, combined with a diary study among 20 families with adolescents aged 11–16 years, demonstrate that consumer socialization is a dynamic, multidirectional process involving primary, reverse, and reciprocal socialization. Our first key conclusion advocates for a more holistic approach to consumer socialization, urging researchers to expand beyond traditional domains like product choice and brand preferences to include broader areas such as online shopping, where digital competency is crucial. Adolescents, as digital natives, contribute significantly to reverse socialization, guiding their parents through online shopping and helping them navigate digital consumption challenges. Additionally, our findings highlight the role of reciprocal socialization as a key mechanism for facilitating knowledge exchange and strengthening family bonds in consumption decisions. Our second key conclusion contrasts the formal, verbal nature of primary socialization, particularly in the online context, with the informal, observational learning processes characterizing reverse socialization. These findings not only expand the scope of consumer socialization research but also highlight the evolving nature of family dynamics in the digital era.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143875517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Scale Development and Validation of Generation Y's Travel Purchasing Behavior (GenYpurch)","authors":"Gul Nur Demiral,&nbsp;Erkan Sezgin","doi":"10.1111/joca.70009","DOIUrl":"https://doi.org/10.1111/joca.70009","url":null,"abstract":"<div>\u0000 \u0000 <p>Although generations and their purchasing behavior in tourism have been obtaining increasing scholarly attention, the researchers concentrated more on comparative studies. The present study indicates that Generation Y is keen on technologies such as mobile applications while shopping, etc., and they are the major working group of the world, as indicated in the study. Hence, the study argues that there is a need for a comprehensive and multi-dimensional scale that can be used for only Generation Y because of their mentioned dominance. Adopting both qualitative (20 participants) and quantitative approaches, this study proposes a travel purchase conceptualization of Generation Y. The proposed GenYpurch scale is validated through several content validity check approaches and two rounds of survey data (1000 participants). The scale, verified with seven factors and 31 items as a result of the mixed method, was also tested externally through non-parametric Kruskal–Wallis by directing it to 393 participants.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143857038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Determinants of Student Loan Repayment Worry","authors":"Frank M. Magwegwe","doi":"10.1111/joca.70011","DOIUrl":"https://doi.org/10.1111/joca.70011","url":null,"abstract":"<p>Millions of student loan borrowers worry about their loan repayments. Previous research has focused on student loan debt's impact on post-college outcomes, overlooking psychological aspects like repayment worry. Utilizing data from the 2021 National Financial Capability Survey (<i>n</i> = 2582), we developed and tested a theoretical model for understanding the determinants of student loan repayment worry (repayment worry) and the moderating effects of gender on the association between stressors (financial hardship and student loan delinquency) and repayment worry. Logistic regression showed that financial hardship and student loan delinquency are significant predictors of repayment worry. The coping resources we studied—financial self-efficacy, financial satisfaction, and household income—were significantly linked to lower repayment worry, except for financial capability. Notably, gender was a significant moderator of the financial hardship—repayment worry association, with males experiencing stronger effects than females, but did not moderate the student loan delinquency—repayment worry association. Implications for mitigating repayment worry are offered.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70011","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143857037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Political Orientation and Vaccination Attitude: The Moderating Role of Power Distance Belief","authors":"Genevieve O'Connor,&nbsp;Hoori Rafieian,&nbsp;Nancy Wong,&nbsp;Avani Surana","doi":"10.1111/joca.70010","DOIUrl":"https://doi.org/10.1111/joca.70010","url":null,"abstract":"<div>\u0000 \u0000 <p>In the US and in other economically developed western countries, vaccine resistance persists despite medical evidence that vaccines are safe and effective. This research seeks to explore the role individual differences, driven by one's values and ethical beliefs, play in one's intent to comply with vaccine mandates. We propose that political ideologies shape one's perceived ethicality of vaccination mandates as well as the decision to comply with mandates and get vaccinated. Across three studies, we posit and show that power distance belief interacts with political orientation to increase vaccine mandates compliance. Further, we test a communication strategy that implies power distance and show that such strategy can help to improve vaccine intention among conservatives. This research provides a unique context to evaluate and develop strategies for how public policies that require population-wide acceptance and adoption can be better communicated and implemented by appealing to individual values and beliefs.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143818417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}