Journal of Consumer Affairs最新文献

Beyond the Drug Label: Regulatory-Induced Complexities in Health Information 超越药品标签：健康信息中监管引发的复杂性

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2026-04-10 DOI: 10.1111/joca.70046

Marie A. Yeh, Kristen L. Walker, Kimberly V. Legocki, Molly Torres, Meike Eilert

{"title":"Beyond the Drug Label: Regulatory-Induced Complexities in Health Information","authors":"Marie A. Yeh, Kristen L. Walker, Kimberly V. Legocki, Molly Torres, Meike Eilert","doi":"10.1111/joca.70046","DOIUrl":"10.1111/joca.70046","url":null,"abstract":"<div>\u0000 \u0000 <p>We investigate how content-centric regulation obligates pharmaceutical companies to provide material information that includes balanced information about a drug's benefits and risks to consumers. Paradoxically, this regulatory compliant information results in information so complex it leaves a vacuum of easy-to-digest and useful consumer information. This research compares company-provided information regulated by the Food and Drug Administration (patient package inserts) with consumer-to-consumer provided information, user-generated content in the form of prescription drug reviews (UGC), coded for risk and benefit and calculating readability and linguistic metrics. We apply a consumer-centric information complexity framework which identifies the disconnect between pharmaceutical company practices (as regulated) and UGC (relatively unregulated). Analyses show that UGC drug reviews present risks and benefits in a more balanced manner than manufacturer-created patient labels. Findings identify regulatory complexity as a driver of information inadequacy that may push consumers to UGC, indicating a need for information co-production between consumers, producers and regulators.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"60 2","pages":""},"PeriodicalIF":3.2,"publicationDate":"2026-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147683544","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Designing Eco-Friendly Message Sidedness for Consumer Happiness: How Inference of Motivation Shapes Affective Consumer Welfare 为消费者幸福设计生态友好型信息：动机推理如何塑造情感消费者福利

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2026-04-09 DOI: 10.1111/joca.70049

Hyukjin Jung, Hanku Kim

{"title":"Designing Eco-Friendly Message Sidedness for Consumer Happiness: How Inference of Motivation Shapes Affective Consumer Welfare","authors":"Hyukjin Jung, Hanku Kim","doi":"10.1111/joca.70049","DOIUrl":"10.1111/joca.70049","url":null,"abstract":"<p>Persuasion-oriented communication for green products often provokes skepticism about corporate motives, undermining consumers' emotional satisfaction. This study proposes that negative motivational inference triggered by eco-friendly messages can lead to unfavorable attitudes, reducing emotional well-being. To address this, the study examines how message sidedness and appeal type shape emotional well-being. Moreover, by integrating the Persuasion Knowledge Model and Attribution Theory, we propose a sequential psychological pathway in which inferences about corporate motives lead to the formation of attitudes and emotional well-being. The results show that when only environmental benefits are emphasized, two-sided messages elicit more favorable attitudes, whereas one-sided messages are more effective when environmental and functional appeals are combined. These effects, stronger under high involvement, are mediated by reduced self-serving motive inference, enhancing emotional well-being. This study clarifies how green message strategies shape consumer welfare and offers a balanced communication approach that promotes both consumer well-being and corporate goals.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"60 2","pages":""},"PeriodicalIF":3.2,"publicationDate":"2026-04-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70049","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147683443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Learning From AI-Generated Financial Educational Content: Impacts on Subjective Knowledge and Financial Well-Being 学习人工智能生成的金融教育内容：对主观知识和财务幸福感的影响

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2026-04-03 DOI: 10.1111/joca.70043

Inga Timmerman

引用次数: 0

The Gender Gap in Financial Literacy—The Role of Response Behavior 金融素养的性别差异——反应行为的作用

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2026-04-03 DOI: 10.1111/joca.70045

Lucy Haag, Luis Oberrauch, Taiga Brahm

引用次数: 0

Mobile App Runtime Permissions and the Privacy Paradox: Hot-State Decisions, Digital Literacy, and Consumer Consent 移动应用运行时权限和隐私悖论：热状态决策、数字素养和消费者同意

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2026-04-01 DOI: 10.1111/joca.70044

Fan Yang

引用次数: 0

Consumer Awareness in the Digital Age 数字时代的消费者意识

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2026-03-17 DOI: 10.1111/joca.70042

Devesh Raval

引用次数: 0

Empowered or Overwhelmed? Wearable Health Technologies and Consumer Well-Being in the Context of Consumer–Physician Interactions 被授权还是被压垮？在消费者与医生互动的背景下，可穿戴健康技术和消费者福祉

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2026-03-13 DOI: 10.1111/joca.70040

Brittany B. Beck, Mary P. Harrison, Ream Shoreibah, Mathew Joseph, Teri Grimmer

{"title":"Empowered or Overwhelmed? Wearable Health Technologies and Consumer Well-Being in the Context of Consumer–Physician Interactions","authors":"Brittany B. Beck, Mary P. Harrison, Ream Shoreibah, Mathew Joseph, Teri Grimmer","doi":"10.1111/joca.70040","DOIUrl":"https://doi.org/10.1111/joca.70040","url":null,"abstract":"<p>Wearable health technologies (WHTs) increasingly enable continuous, consumer-driven health monitoring, yet healthcare systems remain organized around episodic, reactive care. This research examines how this misalignment shapes consumer well-being by integrating consumer and physician perspectives on wearable-generated data. Study 1 draws on interviews with wearable users and Study 2 involves practicing physicians. Across the two studies, the authors identify four consumer tensions and four parallel physician tensions that emerge in response to continuous health data within episodic care systems. Together, these findings reveal a guidance infrastructure gap, a term coined to describe the absence of interpretive, relational, and system-level support needed to make continuous data meaningful. The findings show that WHTs influence consumer well-being not through data access alone, but through the presence or absence of guidance infrastructure that shapes how consumers and providers interpret, navigate, and act on continuous health data.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"60 1","pages":""},"PeriodicalIF":3.2,"publicationDate":"2026-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70040","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147565504","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Effectiveness of Sales Promotions on Vegetable Consumption Among Heterogeneous Consumer Groups: A Causal Forest Approach 促销对异质消费群体蔬菜消费的影响：一个因果林方法

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2026-03-13 DOI: 10.1111/joca.70041

Yuting Liu, Jong Hoon Shin, Abdoul G. Sam

{"title":"Effectiveness of Sales Promotions on Vegetable Consumption Among Heterogeneous Consumer Groups: A Causal Forest Approach","authors":"Yuting Liu, Jong Hoon Shin, Abdoul G. Sam","doi":"10.1111/joca.70041","DOIUrl":"https://doi.org/10.1111/joca.70041","url":null,"abstract":"<div>\u0000 \u0000 <p>A balanced diet with sufficient vegetable intake is vital for health, yet many in the US fall short of recommended levels. While the literature has extensively examined the effects of sales promotions, there is limited research addressing consumer heterogeneity in response to such promotions. We apply a machine learning approach that can uncover heterogeneity in promotional effects that conventional subgroup or regression-based analyses are likely to miss. We find that in-store price reductions boost vegetable consumption broadly. Households headed by young women with less formal education, larger households, low to mid-level income households, and those that purchase vegetables less frequently are most responsive to price promotions. Conversely, middle-aged and older, predominantly White households, households with more formal education, and higher incomes are less responsive. These findings suggest that targeted price promotions could be an effective tool to reduce health disparities by increasing vegetable consumption among populations most at nutritional risk.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"60 1","pages":""},"PeriodicalIF":3.2,"publicationDate":"2026-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147565503","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

From Financial Exclusion to Collective Stability: Worker Cooperatives and Precarious Immigrant Workers' Financial Capability 从金融排斥到集体稳定：工人合作社与不稳定移民工人的经济能力

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2026-02-10 DOI: 10.1111/joca.70039

Seon Mi Kim, Yunju Nam, Julie Birkenmaier, Cristian Cosey

{"title":"From Financial Exclusion to Collective Stability: Worker Cooperatives and Precarious Immigrant Workers' Financial Capability","authors":"Seon Mi Kim, Yunju Nam, Julie Birkenmaier, Cristian Cosey","doi":"10.1111/joca.70039","DOIUrl":"https://doi.org/10.1111/joca.70039","url":null,"abstract":"<div>\u0000 \u0000 <p>Precarious immigrant workers in the United States face persistent barriers to financial capability, including unstable employment, low wages, limited access to financial services, and language barriers. Existing research often emphasizes individual-level deficits, overlooking institutional influences. This study examines how institutional support from worker cooperatives (co-ops) and their networks, including co-op associations, unions, credit unions, and local NGOs, shapes precarious immigrant workers' financial capability. Using grounded theory analysis of 25 interviews with Hispanic immigrant women in New York City-based domestic worker co-ops, findings show that institutional support expands access to banking, credit-building, and financial education while enabling collective financial structures such as group savings and emergency loan programs. These serve as worker-led safety nets for financial stability. Based on these findings, the study proposes an expanded financial capability model that incorporates collective culture, institutionalized financial structures, and collective financial strategies, demonstrating how institutional support strengthens the financial capability of precarious immigrant workers beyond the individual level.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"60 1","pages":""},"PeriodicalIF":3.2,"publicationDate":"2026-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147280915","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

To What Extent Did Social Media Use Contribute to Financial Hardship During the COVID-19 Pandemic? 在COVID-19大流行期间，社交媒体的使用在多大程度上导致了经济困难？

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2026-01-13 DOI: 10.1111/joca.70037

Abbey Bartosiak, Cäzilia Loibl, Haotian Zheng, Stephen Roll

引用次数: 0