Journal of Consumer Affairs最新文献_第2页

Panic-Buying Behavior Is No More a Cosmetic Behavior: A Bibliometric Review and Future Research Agenda 恐慌性购买行为不再是一种美容行为：文献计量学回顾和未来研究议程

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2026-01-13 DOI: 10.1111/joca.70036

Shalini Sahni, Vikas Arya, D. El-Manstrly, Amee Agrawal, Smita M. Gaikwad, Rani Susmitha

{"title":"Panic-Buying Behavior Is No More a Cosmetic Behavior: A Bibliometric Review and Future Research Agenda","authors":"Shalini Sahni, Vikas Arya, D. El-Manstrly, Amee Agrawal, Smita M. Gaikwad, Rani Susmitha","doi":"10.1111/joca.70036","DOIUrl":"https://doi.org/10.1111/joca.70036","url":null,"abstract":"<div>\u0000 \u0000 <p>The proliferation of consumer panicbuying behavior is unpredictable and sudden in situations such as wars, pandemics, and oil crises, indicating its multifarious nature. Despite global prevalence, understanding the phenomenon holistically remains a challenge. This study systematically reviews the literature on panic buying through bibliometric analysis combined with content analysis of 73 articles published between 1998 and 2022. To provide comprehensive understanding of panic-buying behavior during pandemics, the literature is divided into timeframes based on each pandemic's magnitude. The study examines the thematic evolution of PB research based on pandemics and utilizes co-citation network to identify the intellectual structure of scholarly work. The co-citation analysis identified four distinct clusters clarifying the conceptual structure of panic buying. Content analysis uncovered emerging and declining themes, revealing two additional hidden clusters that illustrate panic buying evolution over time. This study offers valuable insights into consumer behaviors associated with crises and scarcity events, and suggests directions for future research.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"60 1","pages":""},"PeriodicalIF":3.2,"publicationDate":"2026-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146002120","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

YOU HAVE BEEN WARNED: The Effect of California's Proposition 65 Warning on Consumer Perceptions and Evaluations 你已被警告：加州65号提案警告对消费者认知和评价的影响

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2025-12-11 DOI: 10.1111/joca.70035

Lauren Drury, Kristina Medvedeva, Katie Kelting

引用次数: 0

Incentivizing or Disincentivizing? How Perceived Social Mobility Affects Consumers' Risk Preference 激励还是抑制？感知社会流动性如何影响消费者的风险偏好

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2025-11-14 DOI: 10.1111/joca.70033

Heping He, Siwei Liu, Yongzhang Liu, Monika Kukar-Kinney

{"title":"Incentivizing or Disincentivizing? How Perceived Social Mobility Affects Consumers' Risk Preference","authors":"Heping He, Siwei Liu, Yongzhang Liu, Monika Kukar-Kinney","doi":"10.1111/joca.70033","DOIUrl":"https://doi.org/10.1111/joca.70033","url":null,"abstract":"<div>\u0000 \u0000 <p>Individuals make subjective judgments about the probability of their current social class changing in the future, and this judgment is known as perceived social mobility. Studies have explored the impact of perceived social mobility on consumer psychology and behavior; however, they have not linked it to risk preference. Based on social cognitive theory, this research examines the impact of perceived social mobility on consumers' risk preference and its underlying mechanism. Five studies are conducted to test the proposed conceptual model. Findings indicate that low perceived social mobility reduces consumers' risk preference compared to high perceived social mobility, with self-efficacy playing a mediating role in this relationship. Alternative mediators, including sense of control and sense of power, are excluded. Time orientation plays a moderating role in this relationship. The findings advance research on perceived social mobility and risk preference, while guiding consumers to make informed consumption decisions that protect their interests.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 4","pages":""},"PeriodicalIF":3.2,"publicationDate":"2025-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145522310","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Dark Side of AI in Insurance: A Systematic Review of Mechanisms Linking AI Design Features to Consumer Harm 保险业中人工智能的阴暗面：对人工智能设计特征与消费者伤害之间联系机制的系统回顾

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2025-11-13 DOI: 10.1111/joca.70034

Zhangwei Zheng, Qin Lingda Tan, Xiaowei Zheng, Yaliu Yang

{"title":"The Dark Side of AI in Insurance: A Systematic Review of Mechanisms Linking AI Design Features to Consumer Harm","authors":"Zhangwei Zheng, Qin Lingda Tan, Xiaowei Zheng, Yaliu Yang","doi":"10.1111/joca.70034","DOIUrl":"https://doi.org/10.1111/joca.70034","url":null,"abstract":"<div>\u0000 \u0000 <p>Artificial intelligence (AI) is reshaping insurance services, yet it introduces significant consumer risks such as privacy erosion, service exclusion, and trust deterioration. This systematic review clarifies how specific AI features—algorithmic opacity, hyper-personalization, and data-driven bias—trigger psychological responses and shape consumer decisions, ultimately producing negative outcomes. Drawing from 33 empirical studies, the review organizes fragmented findings using the TCCM (Theory–Context–Characteristic–Method) framework, revealing theoretical fragmentation, geographical concentration, and methodological imbalance. To move beyond static categorizations, the study proposes a novel Trigger–Psychology–Decision–Outcome (TPDO) framework that maps sequential pathways of consumer harm. Findings show that adverse consumer outcomes emerge primarily through fairness concerns, anxiety, and perceived loss of control, influencing behaviors such as disengagement and resistance to AI-enabled insurance systems. This mechanism-based synthesis provides theoretical clarity, outlines targeted avenues for future research, and informs consumer-centric governance of algorithmic insurance.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 4","pages":""},"PeriodicalIF":3.2,"publicationDate":"2025-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145521752","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Revisiting Algorithmic Bounded Rationality With Potential Solutions: How Recommendation Systems Amplify Cognitive Biases in Consumer Decision-Making 用潜在的解决方案重新审视算法有限理性：推荐系统如何放大消费者决策中的认知偏差

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2025-11-08 DOI: 10.1111/joca.70032

Wookjae Heo

引用次数: 0

Examining Consumers' Illusion of Control and Impulsive Acquisition of Companion Animals: Effects on Future Distress and Abandonment Intention 消费者控制错觉与冲动获得伴侣动物：对未来痛苦与遗弃意愿的影响

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2025-11-03 DOI: 10.1111/joca.70030

Gonzalo Luna-Cortes

引用次数: 0

Impact of Information Overload on Consumer Decision-Making in the Agri-Food Sector: A Stimulus-Organism-Response Theory Perspective 信息超载对农业食品行业消费者决策的影响：刺激-机体-反应理论视角

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2025-11-03 DOI: 10.1111/joca.70031

Bingyu Ying, Yanqing Duan, Shuangyu Zheng, Xiaoping Zheng

{"title":"Impact of Information Overload on Consumer Decision-Making in the Agri-Food Sector: A Stimulus-Organism-Response Theory Perspective","authors":"Bingyu Ying, Yanqing Duan, Shuangyu Zheng, Xiaoping Zheng","doi":"10.1111/joca.70031","DOIUrl":"https://doi.org/10.1111/joca.70031","url":null,"abstract":"<div>\u0000 \u0000 <p>In the era of big data and AI, consumers are confronted with an overwhelming amount of information and a wide range of choices when purchasing agri-food products online. This can significantly impact their decision-making processes. However, there is currently insufficient comprehensive understanding regarding how information overload influences consumer purchasing decisions in the agri-food sector and whether differences in personal cognition and knowledge moderate this effect. This study aims to address this knowledge deficiency. Drawing on the stimulus-organism-response (S-O-R) theory, an influence mechanism model is developed to examine the impact of information overload on consumers' decision deferral. A situational experiment involving 430 agri-food consumers is conducted to empirically test the proposed model. The results show that information overload significantly affects the level of consumer confusion. This, in turn, causes a deferral of purchase decisions. Furthermore, both cognitive need and consumer knowledge negatively moderate the relationship between information overload and consumer confusion.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 4","pages":""},"PeriodicalIF":3.2,"publicationDate":"2025-11-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145469514","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Measuring Crypto Literacy 测量密码读写能力

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2025-10-10 DOI: 10.1111/joca.70029

Michael Jones, Truong Luu, Jack, Binny M. Samuel

引用次数: 0

The Hedonic Penalty in Supporting Low-Income Consumers' Needs 支持低收入消费者需求的享乐惩罚

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2025-09-25 DOI: 10.1111/joca.70028

Hoori Rafieian, Anubhav Aggarwal, Eric Hamerman, Qi Di Zheng

引用次数: 0

Factors and Determinants of Financial Behaviors That Undermine Financial Well-Being: A Qualitative Study 破坏财务健康的财务行为的因素和决定因素：一项定性研究

IF 3.2 3区经济学

Journal of Consumer Affairs Pub Date : 2025-09-09 DOI: 10.1111/joca.70025

Tania Morris, Lamine Kamano, Vicky Therrien

{"title":"Factors and Determinants of Financial Behaviors That Undermine Financial Well-Being: A Qualitative Study","authors":"Tania Morris, Lamine Kamano, Vicky Therrien","doi":"10.1111/joca.70025","DOIUrl":"https://doi.org/10.1111/joca.70025","url":null,"abstract":"<p>This paper aims to identify the factors, their determinants, and indicators contributing to financial behaviors that may be detrimental to people's financial well-being. A qualitative methodology was employed, involving financial professionals and members of the general population. The theory of planned behavior was inductively used as an analytical framework. The results suggest that detrimental financial behaviors are shaped by (1) attitudes such as financial apprehension, rigid financial mindsets, and lack of awareness; (2) social influences including relational pressure, sociocultural norms, geographic context, social media, and marketing; (3) perceived behavioral control factors such as limited knowledge, environmental conditions, financial ecosystem, and insufficient education; and (4) ingrained financial habits, including avoidance, cognitive biases, overconsumption, and lifestyle orientation. The originality of this research lies in the new insights it offers into the cognitive and psychological processes shaping financial behaviors. The findings interest stakeholders such as government bodies, financial education developers, researchers, and regulators.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 3","pages":""},"PeriodicalIF":3.2,"publicationDate":"2025-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70025","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145012744","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0