Journal of Consumer Affairs最新文献

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Are You Willing to Share Your DNA With Us? An Exploratory Insight Into the Privacy Calculus of Direct-To-Consumer Genetic Testing 你愿意和我们分享你的DNA吗?对直接面向消费者的基因检测的隐私计算的探索性洞察
IF 2.5 3区 经济学
Journal of Consumer Affairs Pub Date : 2025-04-07 DOI: 10.1111/joca.70008
Inês Raeiro, Jonas Nilsson, Xuexin Li, Jeanette Carlsson Hauff
{"title":"Are You Willing to Share Your DNA With Us? An Exploratory Insight Into the Privacy Calculus of Direct-To-Consumer Genetic Testing","authors":"Inês Raeiro,&nbsp;Jonas Nilsson,&nbsp;Xuexin Li,&nbsp;Jeanette Carlsson Hauff","doi":"10.1111/joca.70008","DOIUrl":"https://doi.org/10.1111/joca.70008","url":null,"abstract":"<p>The storage and use of consumers' genetic information have increased in recent years, turning direct-to-consumer genetic testing companies into multimillion-dollar organizations. However, submitting DNA to a private company could be seen as a risky activity for consumers because of the highly sensitive nature of genetic information. This study takes an exploratory approach and addresses how consumers make decisions regarding direct-to-consumer DNA tests. Through a survey of 243 members of a Swedish genealogy association, we find that the perceived benefits that consumers obtain through this test, such as obtaining information about their heritage and unknown relatives, are highly significant determinants of undertaking a genetic test. Moreover, the results indicate that privacy concerns and the perception of control over the data influence the decision. This study contributes to the limited knowledge of decision-making in the context of sharing DNA with commercial actors. The results provide valuable insights for both consumers and policymakers.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70008","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143787058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Health Halos or Drinkability? Evaluating What Is Behind Hard Seltzer's Meteoric Growth 健康光环还是可饮用性?评估硬苏打水快速增长背后的原因
IF 2.5 3区 经济学
Journal of Consumer Affairs Pub Date : 2025-04-07 DOI: 10.1111/joca.70007
Aaron J. Staples, Trey Malone, Brenna Ellison, Vincenzina Caputo
{"title":"Health Halos or Drinkability? Evaluating What Is Behind Hard Seltzer's Meteoric Growth","authors":"Aaron J. Staples,&nbsp;Trey Malone,&nbsp;Brenna Ellison,&nbsp;Vincenzina Caputo","doi":"10.1111/joca.70007","DOIUrl":"https://doi.org/10.1111/joca.70007","url":null,"abstract":"<div>\u0000 \u0000 <p>The halo effect, or the tendency to judge one product characteristic based on other product characteristics, is prevalent in food purchasing decisions. However, its effects have remained understudied in beverage markets. Understanding potential health halos in alcohol markets is especially important given the many adverse public health outcomes associated with excessive consumption. This study uses primary data from a panel of 1,203 U.S. hard seltzer consumers to explore two potential halo effects in the alcohol marketplace. The experimental design isolates the impact of organic labeling on alcoholic beverages and compares the perceived healthiness of hard seltzer relative to beer. The results provide little evidence of these halo effects. Rather, perceived taste and drinkability appear to explain much of the recent growth in the hard seltzer market.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 2","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143787057","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Unraveling the Threads of Marketplace Diversity 解开市场多样性的线索
IF 2.5 3区 经济学
Journal of Consumer Affairs Pub Date : 2025-03-28 DOI: 10.1111/joca.70006
Lena Cavusoglu, Melike Demirbag-Kaplan
{"title":"Unraveling the Threads of Marketplace Diversity","authors":"Lena Cavusoglu,&nbsp;Melike Demirbag-Kaplan","doi":"10.1111/joca.70006","DOIUrl":"https://doi.org/10.1111/joca.70006","url":null,"abstract":"<div>\u0000 \u0000 <p>This study explores marketplace diversity as an intersectional construct and a collective tool for challenging prevailing institutional logic and redefining markets. Using a bricolage of grounded theory and semiotic square analysis, we analyzed 29 in-depth interviews with 18 fashion consumers and 11 fashion producers to understand how market actors define, negotiate, and challenge conflicting discourses of marketplace diversity. Drawing on the Market System Dynamics framework, we identified producer-driven practices, “idealization” and “illusion,” which reinforce the lack of diversity, equity, and inclusion, and consumer-driven practices, “insurrection” and “inclusion,” which drive positive change in the marketplace. Findings offer a holistic perspective beyond the traditional dyadic view of producers and consumers, highlighting the meso- and macro-level dynamics that shape market structures. The study's originality stems from its theoretical and methodological contributions to marketplace diversity discourse and intersectional complexities. Our findings provide practical insights for market actors aiming to foster genuine inclusion.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143717290","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Is Social Media the New Retirement Advisor? Assessing the Impact of Social Media Influence on Retirement Planning 社交媒体是新的退休顾问吗?评估社交媒体对退休计划的影响
IF 2.5 3区 经济学
Journal of Consumer Affairs Pub Date : 2025-03-07 DOI: 10.1111/joca.70005
Zefeng Bai, Shuxin Zheng, Jinglin Hu
{"title":"Is Social Media the New Retirement Advisor? Assessing the Impact of Social Media Influence on Retirement Planning","authors":"Zefeng Bai,&nbsp;Shuxin Zheng,&nbsp;Jinglin Hu","doi":"10.1111/joca.70005","DOIUrl":"https://doi.org/10.1111/joca.70005","url":null,"abstract":"<div>\u0000 \u0000 <p>This study investigates the impact of social media adoption on individual retirement planning, as indicated by borrowing from retirement accounts. Utilizing the latest 2021 cohort of the National Financial Capability Study, we find that greater reliance on social media is associated with a significantly higher likelihood of retirement borrowing, which may lead to long-term financial instability. A follow-up causal analysis using the propensity score matching (PSM) and instrumental variable (IV) design confirms this positive relationship. Moreover, we find that job loss positively moderates the relationship between social media reliance and retirement borrowing. While the traditional framework of information asymmetry suggests that increased transparency and accessibility benefit individuals, our findings highlight the need to consider the complexity of information processing in the era of big data, which requires greater financial knowledge and literacy. Additionally, our results underscore the critical role of financial education in effectively processing the complex information available on social media, particularly during market stress.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143565027","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Negative Effects of Tipping Suggestions From Non-Human Agents: Consumer Dislike of Manipulative Intent Perceptions 来自非人类代理人的小费建议的负面影响:消费者对操纵意图感知的厌恶
IF 2.5 3区 经济学
Journal of Consumer Affairs Pub Date : 2025-03-04 DOI: 10.1111/joca.12615
Amin Attari, Frank G. Cabano, Elizabeth A. Minton
{"title":"The Negative Effects of Tipping Suggestions From Non-Human Agents: Consumer Dislike of Manipulative Intent Perceptions","authors":"Amin Attari,&nbsp;Frank G. Cabano,&nbsp;Elizabeth A. Minton","doi":"10.1111/joca.12615","DOIUrl":"https://doi.org/10.1111/joca.12615","url":null,"abstract":"<div>\u0000 \u0000 <p>Given the recent increase in the use of tip suggestions by non-human agents, such as service robots or self-checkout machines, this research investigates consumer responses to such tip suggestions through four experiments. Results support the overall sequential mediation model of tip suggestions → higher manipulative intent → lower satisfaction → negative word of mouth intentions. The results from Studies 1a and 1b demonstrate the direct effect of tip suggestions on negative word of mouth intentions. These studies also provide evidence that inference of manipulative intent serves as the underlying mechanism for this effect. Study 2 shows that tip suggestions provided by non-human agents negatively influence consumers' satisfaction, but this effect gets attenuated for human agents. Finally, Study 3 demonstrates the overall sequential mediation model. This research provides new insights for marketers to help develop positive relationships with consumers by positively impacting consumers' attitudes and satisfaction.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143533517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Enhancing Consumer Satisfaction in Complex Choices Through a Sequential Elimination Approach 通过顺序消除方法提高复杂选择中的消费者满意度
IF 2.5 3区 经济学
Journal of Consumer Affairs Pub Date : 2025-02-25 DOI: 10.1111/joca.70000
Olga Poluektova, Martina Barjaková, Peter D. Lunn
{"title":"Enhancing Consumer Satisfaction in Complex Choices Through a Sequential Elimination Approach","authors":"Olga Poluektova,&nbsp;Martina Barjaková,&nbsp;Peter D. Lunn","doi":"10.1111/joca.70000","DOIUrl":"https://doi.org/10.1111/joca.70000","url":null,"abstract":"<p>Consumers often face challenges in making choices when their preferences are unclear, the number of alternatives is high, and information is complex. This can result in reduced engagement and satisfaction with the process and result of choice. These negative effects can be countered by sequentially eliminating choice alternatives via a series of more manageable trade-offs. We applied this approach to private health insurance choices, designing a product comparison tool that splits this complex decision into a sequence of simpler trade-offs. In a pre-registered online study with 801 participants, we compared the sequential tool to a regulator's existing comparison tool. Results showed higher satisfaction and a clear preference for the sequential tool across sociodemographic groups. The sequential tool also positively influenced satisfaction with chosen health insurance plans. Our findings support the potential of simplified, sequential elimination to enhance choice satisfaction, suggesting opportunities for developing consumer decision aids in complex product markets.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70000","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143481536","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Consumer Confusion About Product Names Commonly Used to Describe Hemp-Based Oils 消费者对通常用于描述基于大麻的油的产品名称的困惑
IF 2.5 3区 经济学
Journal of Consumer Affairs Pub Date : 2025-02-22 DOI: 10.1111/joca.70004
Brandon R. McFadden, Kawsheha Muraleetharan, Benjamin Campbell, Adam Rabinowitz, Tyler Mark, Michael Popp
{"title":"Consumer Confusion About Product Names Commonly Used to Describe Hemp-Based Oils","authors":"Brandon R. McFadden,&nbsp;Kawsheha Muraleetharan,&nbsp;Benjamin Campbell,&nbsp;Adam Rabinowitz,&nbsp;Tyler Mark,&nbsp;Michael Popp","doi":"10.1111/joca.70004","DOIUrl":"https://doi.org/10.1111/joca.70004","url":null,"abstract":"<p>Consumers can now purchase cannabinoid <i>Cannabidiol</i> (CBD) oil from retailers. Product names are often used to communicate the differences in the contents of CBD oils; for example, “CBD isolate” only contains CBD, whereas “full spectrum CBD” contains terpenes, flavonoids, and some delta-9 tetrahydrocannabinol (THC). The names used to describe CBD oil could cause consumer confusion about actual product contents. We conducted an online survey with two product selection tasks to examine confusion associated with CBD oil names. Products in one selection task displayed names used to describe products, whereas the other selection task presented the attributes associated with the products. This design allowed us to conduct within-subject tests to determine consumer confusion associated with the product names commonly used to describe CBD oils. This study provides valuable insights into consumer confusion and preferences regarding CBD products, and findings suggest that more detailed product attribute information can help reduce consumer confusion.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.70004","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143466231","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Distinguishing Between Recovery and Transformation: A Systematic Review of Purchasing and Consumption During Crises 区分复苏与转型:危机期间购买与消费的系统回顾
IF 2.5 3区 经济学
Journal of Consumer Affairs Pub Date : 2025-02-20 DOI: 10.1111/joca.70003
Eimante Survilaite, Vilte Auruskeviciene, Žilvinas Židonis, Dalius Misiunas, Justina Sidlauskiene, Nerijus Maciulis
{"title":"Distinguishing Between Recovery and Transformation: A Systematic Review of Purchasing and Consumption During Crises","authors":"Eimante Survilaite,&nbsp;Vilte Auruskeviciene,&nbsp;Žilvinas Židonis,&nbsp;Dalius Misiunas,&nbsp;Justina Sidlauskiene,&nbsp;Nerijus Maciulis","doi":"10.1111/joca.70003","DOIUrl":"https://doi.org/10.1111/joca.70003","url":null,"abstract":"<div>\u0000 \u0000 <p>Global crises significantly disrupt established consumption patterns, requiring consumers to adapt their behaviors and routines in response to market system changes. Despite the critical importance of understanding consumer resilience during such disruptions, academic research remains fragmented. Through a systematic review of 126 articles, this study develops a novel conceptualization of consumer resilience encompassing two distinct pathways: recovery-oriented adaptation, where consumers strive to restore pre-crisis consumption patterns, and transformation-oriented adaptation, involving fundamental shifts in consumption structures and practices. By distinguishing between recovery and transformation pathways, this framework advances the theoretical understanding of consumer resilience beyond simple successful versus unsuccessful adaptation. The study concludes with an integrated research agenda addressing theoretical, methodological, and contextual priorities for advancing scholarly understanding of consumer resilience.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143447008","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Utilization of Alternative Financial Services and the Role of Financial Capability 替代金融服务的利用与金融能力的作用
IF 2.5 3区 经济学
Journal of Consumer Affairs Pub Date : 2025-02-19 DOI: 10.1111/joca.12614
Swarn Chatterjee, Yunhee Chang
{"title":"Utilization of Alternative Financial Services and the Role of Financial Capability","authors":"Swarn Chatterjee,&nbsp;Yunhee Chang","doi":"10.1111/joca.12614","DOIUrl":"https://doi.org/10.1111/joca.12614","url":null,"abstract":"<p>This paper examines the factors associated with access to and frequency of use of alternative financial services (AFS) using a composite dataset comprising of geographic locations of AFS establishments and state payday policies merged with the geo-coded 2018 and 2021 pooled waves of the FINRA National Financial Capability Study. The results provide mixed evidence of the association between the density of AFS providers in an area and the use of AFS. Objective financial knowledge was negatively associated with both the likelihood and frequency of AFS use. Perceived Money Management Ability (PMMA) was also negatively associated with the use of AFS but not with the frequency of AFS use. Controlling for financial access and capability variables, Black consumers and low-income consumers were more likely to use AFS. The implications for policymakers, scholars, and researchers are discussed.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.12614","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143439151","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Digital Vulnerability: Exploring the Mediating Role of FoMO in the Relationship Between Dark Triad Personality and Social Media Addiction 数字脆弱性:探索FoMO在黑暗人格与社交媒体成瘾关系中的中介作用
IF 2.5 3区 经济学
Journal of Consumer Affairs Pub Date : 2025-02-18 DOI: 10.1111/joca.70002
Chien-Po Liao, Chi-Cheng Wu, Eva Chia Hua Chiu
{"title":"Digital Vulnerability: Exploring the Mediating Role of FoMO in the Relationship Between Dark Triad Personality and Social Media Addiction","authors":"Chien-Po Liao,&nbsp;Chi-Cheng Wu,&nbsp;Eva Chia Hua Chiu","doi":"10.1111/joca.70002","DOIUrl":"https://doi.org/10.1111/joca.70002","url":null,"abstract":"<div>\u0000 \u0000 <p>This study underscores the necessity of assessing well-being concerns in online environments through the lens of individual differences, going beyond simply addressing external vulnerabilities. It examines the relationships among dark personality traits, fear of missing out emotions, and social media addiction. The stability and identifiability of these traits are essential for formulating practical policies and interventions. Structural equation modeling reveals the varied influences of dark personality traits on social media addiction. Specifically, while Machiavellianism has a direct effect on SMA, its indirect influence through FoMO is not significant. Additionally, narcissism influences SMA both directly and indirectly, and psychopathy impacts SMA indirectly through FoMO. Based on these findings, we recommend that platforms and businesses adjust their algorithms and content strategies based on the personality-driven mechanisms identified, to enhance consumer welfare and promote more effective management practices.</p>\u0000 </div>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"59 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2025-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143431260","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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