Journal of Consumer Affairs最新文献

{"title":"Rhoda Karpatkin In Memorium","authors":"B. Cude","doi":"10.1111/joca.12555","DOIUrl":"https://doi.org/10.1111/joca.12555","url":null,"abstract":"","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":" ","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43422036","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Rhoda Karpatkin in Memoriam","authors":"Brenda J. Cude","doi":"10.1111/joca.12555","DOIUrl":"https://doi.org/10.1111/joca.12555","url":null,"abstract":"<p></p><p>Rhoda Karpatkin, the first female executive director of Consumers Union, died on August 5, 2023. Ms. Karpatkin's dedication to improving consumer well-being began early in her career. After graduating from Yale Law School, she practiced law for 20 years, specializing in consumer and education law. Subsequently, she served in a variety of roles in which she championed civil, labor, women's, and consumer rights. Most prominent among these was her leadership at Consumers Union, which rates and compares products with the support of grants, donations, and subscriptions, and publishes <i>Consumer Reports</i>.</p><p>As executive director of Consumers Union, Ms. Karpatkin raised the funds to build the National Testing and Research Center in Yonkers, NY, and an automobile testing track in Connecticut. Under Ms. Karpatkin's leadership, the organization also added to its roster of publications and services, including <i>Consumer Reports Online</i>, and more than doubled subscriptions to <i>Consumer Reports</i>. She also served two terms as president of the International Organization of Consumers Unions (now Consumers International), where she monitored the policies of international corporations.</p><p>Ms. Karpatkin remained active in later life. She served as a member of the President's Advisory Committee on Trade Policy and Negotiations, the Committee on Trade and Environmental Policy, and the Steering Committee of the Transatlantic Consumer Dialogue. She was on various boards and advisory boards, including the National Committee for Responsive Philanthropy and the Human Rights Watch Children's Rights Division. Ms. Karpatkin was an advocate for a single-payer health care system, under which one public authority provides and pays for health care.</p><p>In 2005, the American Council on Consumer Interests (ACCI) established the Rhoda Karpatkin Consumer International Award to honor her pioneering work on behalf of consumers throughout the world. Recipients are those who have made significant contributions to consumer welfare on the international stage, are recognized as consumer leaders, and are members of ACCI or Consumers International.</p><p>Her challenge to consumer organizations was to put these issues on their agenda, get involved in the policy-making process, and to define and strengthen the linkage between their organizations and the people affected by these issues.</p><p>Rhoda Karpatkin's career will continue to serve as an inspiration for those who seek to advance and preserve the rights of consumers, workers, and women.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 3","pages":"987-988"},"PeriodicalIF":2.8,"publicationDate":"2023-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joca.12555","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50147811","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Perception Vs. The Reality of Financial Situation: The Role of Personality Traits in the United States","authors":"Olamide Olajide, Sarah D. Asebedo, D. Lacombe, Todd J. Little","doi":"10.1111/joca.12556","DOIUrl":"https://doi.org/10.1111/joca.12556","url":null,"abstract":"An individual might have a net worth of $10,000 and believe they are in great shape financially, while another individual might have $100,000 and feel otherwise. Could personality explain this disparity between perception and reality of their financial situation? This study answers this research question using data from the 2018 Health and Retirement Study (HRS). Findings from this study show that conscientious and extraverted consumers believe they are doing better than they are. Conversely, consumers who exhibit traits relating to neuroticism, openness to experience, and agreeableness think their financial situation is worse than it is. These findings have implications for consumers, professional advisors, and policymakers.This article is protected by copyright. All rights reserved.","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":" ","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44870338","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Perception versus the reality of financial situation: The role of personality traits in the United States","authors":"Olamide Olajide,&nbsp;Sarah Asebedo,&nbsp;Donald Lacombe,&nbsp;Todd Little","doi":"10.1111/joca.12556","DOIUrl":"https://doi.org/10.1111/joca.12556","url":null,"abstract":"<p>An individual might have a net worth of $10,000 and believe they are in great shape financially, while another individual might have $100,000 and feel otherwise. Could personality explain this disparity between perception and reality of their financial situation? This study answers this research question using data from the 2018 Health and Retirement Study (HRS). Findings from this study show that conscientious and extraverted consumers believe they are doing better than they are. Conversely, consumers who exhibit traits relating to neuroticism, openness to experience, and agreeableness think their financial situation is worse than it is. These findings have implications for consumers, professional advisors, and policymakers.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 3","pages":"1523-1541"},"PeriodicalIF":2.8,"publicationDate":"2023-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50146475","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Are data breaches the new norm? Exploring data breach trends, consumer sentiment, and responses to security invasions","authors":"Ereni Markos,&nbsp;Priscilla Peña,&nbsp;Lauren I. Labrecque,&nbsp;Kunal Swani","doi":"10.1111/joca.12554","DOIUrl":"10.1111/joca.12554","url":null,"abstract":"<p>Although data breaches are common, limited knowledge exists regarding consumer sentiments towards them and the personal actions taken following a breach. First, we explore trends using a database chronicling 14 years of breaches. Then, guided by Social Contract Theory, our study analyzes a secondary dataset of survey responses from 890 affected consumers to understand perceptions of breaches, including attitudes towards businesses, expected actions businesses take following a breach, and protective actions. The integration of Social Contract Theory with Privacy Calculus Theory and Protection Motivation Theory in the study of data breaches provides a lens to examine how context-specific attributes impact consumer actions following a breach. Our findings show that data breaches are frequent, vary across industries, and consumer attitudes and actions vary by data type compromised.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 3","pages":"1089-1119"},"PeriodicalIF":2.8,"publicationDate":"2023-07-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48792235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A systematic review of consumer empowerment research trends: Evidence from esteemed consumer studies journals","authors":"Jaehye Suk,&nbsp;Xu Li,&nbsp;Hyesun Hwang","doi":"10.1111/joca.12552","DOIUrl":"10.1111/joca.12552","url":null,"abstract":"<p>Research on consumer empowerment has evolved to reflect its requirements over time. This study aimed to trace consumer empowerment research trends through a systematic review of 245 abstracts from two esteemed journals in the field of consumer studies, namely, <i>International Journal of Consumer Studies</i> and <i>Journal of Consumer Affairs.</i> Reference network analysis revealed that research on consumer empowerment has been mainly focused on finance and education. Topic modeling revealed the following six topics: financial literacy education, school education, information competency, dietary behavior/nutrition, financial management competency, and empowerment in the market. Hot topics included financial literacy education and dietary behavior/nutrition, whereas school education was a cold topic. This study provides insights into consumer empowerment research trends and directions for future research.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 3","pages":"1423-1452"},"PeriodicalIF":2.8,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48515310","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Reexamining health messages in the political age: The politicization of the COVID-19 pandemic and its detrimental effects on vaccine hesitancy","authors":"Ioannis Kareklas,&nbsp;Devipsita Bhattacharya,&nbsp;Darrel D. Muehling,&nbsp;Victoria Kisekka","doi":"10.1111/joca.12553","DOIUrl":"10.1111/joca.12553","url":null,"abstract":"<p>Our work investigates the extent to which the politicization of health science may have impacted consumers' vaccine hesitancy during the COVID-19 pandemic. This inter-disciplinary, multi-method manuscript reports the results of three empirical investigations designed to examine how the consumers' political leanings and the sources they rely on for information might influence their decisions to receive a COVID-19 vaccine. We explore how radically opposing viewpoints regarding the pandemic may have eroded public trust in government institutions and health science during the months leading up to the 2020 U.S. presidential election. In addition, we examine how consumers with opposing political leanings may be differentially influenced by promotional messages that represent the two dominant contrasting viewpoints regarding the COVID-19 pandemic. Importantly, we find that low vaccine-hesitant Trump voters can be successfully targeted for pro-vaccination interventions using highly credible spokespeople, perceived to have high levels of expertise and trustworthiness.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 3","pages":"1120-1150"},"PeriodicalIF":2.8,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46840122","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Examining legislation and trends in healthcare pricing: A research agenda for consumer well-being","authors":"Deidre Popovich,&nbsp;Kellilynn M. Frias","doi":"10.1111/joca.12551","DOIUrl":"10.1111/joca.12551","url":null,"abstract":"<p>Healthcare costs continue to rise considerably in the United States; one proposed solution is to give consumers more choices regarding their healthcare decisions. Recent legislation has the aim of making healthcare pricing more transparent and providing consumers with an increased understanding of costs. This article offers a research agenda for studying healthcare price transparency and provides an overview of several potential implications for consumers. The authors review the recent legislation and its intended impact on consumer shopping in the healthcare market. Research propositions are focused on healthcare as a unique decision context, the power and peril of price information, the emerging healthcare information market, and individual differences in consumers. The authors also illustrate some of these issues with a price transparency dataset. Opportunities for future research and implications for marketing, healthcare providers, and policymakers are offered.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 3","pages":"1453-1481"},"PeriodicalIF":2.8,"publicationDate":"2023-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48620512","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Consuming intimate apparel: A Brazilian transgender discourse","authors":"Rodolfo Rodrigues Rocha,&nbsp;Andres Rodriguez Veloso,&nbsp;Roberto Flores Falcão,&nbsp;Giovanna Giacon Rossini,&nbsp;Beatriz Toriello Collalto,&nbsp;Larissa dos Santos Lopes,&nbsp;Giovanna Zamboni Batista","doi":"10.1111/joca.12550","DOIUrl":"10.1111/joca.12550","url":null,"abstract":"<p>Transgender consumers struggle to have their gender identity recognized, resorting to clothing as a practical way to forge their identity. Intimate apparel represents the innermost type of clothing, carrying both functional and aesthetic roles for transgender individuals. When navigating the intimate apparel marketplace, transgender consumers are faced with vulnerability as their gender identity is stigmatized by society, negatively impacting their well-being. This research focuses on understanding the neglected aspects of intimate apparel consumption by transgender consumers, discussing the role of stigma as it generates vulnerability in the intimate apparel marketplace. To gain insight into the multifaceted transgender people's intimate apparel consumption context, we conducted in-depth interviews with 18 Brazilian transgender consumers. Data were analyzed using dialogical thematic analysis with a hybrid approach of deductive and inductive coding. Our findings revealed that: (1) the consumption of intimate apparel by transgender individuals involves a striking duality of both positive and negative aspects; (2) although transgender consumers see intimate apparel as a legitimate way of expressing their gender identity that carries symbolic meaning, functional aspects (e.g., comfort and fit) are also essential to them; and (3) intimate apparel plays a unique role during transgender people's social transition as they can choose whether to use those pieces privately or publicly, unlike most fashion products. Our key takeaway from this research is that consuming intimate apparel carries multifaceted meanings for transgender consumers, impacting their emotional and social well-being in several ways.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"58 1","pages":"108-125"},"PeriodicalIF":2.8,"publicationDate":"2023-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41693079","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Expanding consumer mindfulness for collective sustainable well-being: Overview of the special issue and future research directions","authors":"Shalini Bahl,&nbsp;George R. Milne,&nbsp;Elizabeth G. Miller","doi":"10.1111/joca.12542","DOIUrl":"https://doi.org/10.1111/joca.12542","url":null,"abstract":"<p>This special issue focuses on the potential of mindfulness to enhance consumer well-being. While various disciplines have investigated the psychological and physiological benefits of mindfulness, its potential for consumer well-being remains largely underexplored. Moreover, there have been concerns about the efficacy of secular mindfulness, which is being criticized for its limited focus on non-judgmental awareness while neglecting its original contemplative and ethical foundations. This omission is especially problematic when considering mindfulness as an intervention for issues such as overconsumption, addictions, and other harmful habits impacting individuals, society, and the environment. This introductory article expands the definition of consumer well-being to prioritize the positive feelings and effective functioning of groups and ecosystems over short-term individual benefits, summarizes the eight articles in the issue, identifies six themes that broaden the scope of mindfulness, and presents a framework for exploring how the special issue articles and future research can promote collective sustainable well-being.</p>","PeriodicalId":47976,"journal":{"name":"Journal of Consumer Affairs","volume":"57 2","pages":"699-720"},"PeriodicalIF":2.8,"publicationDate":"2023-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50122016","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}