Cornell Hospitality Quarterly最新文献_第6页

Relationship of Precrisis Financial Decisions With the Financial Distress and Performance of Small- and Medium-Sized Restaurants During COVID-19 危机前财务决策与中小餐饮企业财务困境及绩效的关系

IF 3.5 4区管理学

Cornell Hospitality Quarterly Pub Date : 2023-06-06 DOI: 10.1177/19389655231178264

Arun Sharma, Seoki Lee, Michael S. Lin

{"title":"Relationship of Precrisis Financial Decisions With the Financial Distress and Performance of Small- and Medium-Sized Restaurants During COVID-19","authors":"Arun Sharma, Seoki Lee, Michael S. Lin","doi":"10.1177/19389655231178264","DOIUrl":"https://doi.org/10.1177/19389655231178264","url":null,"abstract":"Based on the trade-off theory of capital structure and the information asymmetry theory of business financing, we evaluated the association of informal financing with the financial performance of small- and medium-sized enterprises (SMEs) in the restaurant industry. This study collected survey responses directly from small- and medium-sized restaurant owners (n = 178) during the COVID-19 pandemic. The findings of the study suggested that reliance on “family, friends, relatives, and third-party lenders” for financing was associated with lower financial performance during a crisis for restaurants. Results were robust when controlled for the owner’s gender, business affiliation, firm age, and relative firm size. Furthermore, we also found that the relative firm size of SMEs moderated this relationship such that, for mid-sized firms ($2–5 million annual revenues), the negative association with financial performance was lower than that for smaller firms (<$2 million annual revenue) and larger firms (>$5 million annual revenues). This article theoretically contributes to the literature by investigating the influence of informal financing on a firm’s performance, and the role of relative firm size within the category of SMEs in this relationship. Findings from the study provide practical guidance for SMEs and informal lenders.","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2023-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45675080","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Compassion in Hotels: Does Person–Organization Fit Lead Staff to Engage in Compassion-Driven Citizenship Behavior? 酒店的同情心:人与组织的契合是否会引导员工参与同情心驱动的公民行为?

IF 3.5 4区管理学

Cornell Hospitality Quarterly Pub Date : 2023-06-01 DOI: 10.1177/19389655231178267

Pablo Zoghbi-Manrique-de-Lara, P. Ruiz‐Palomino, Jorge Linuesa-Langreo

{"title":"Compassion in Hotels: Does Person–Organization Fit Lead Staff to Engage in Compassion-Driven Citizenship Behavior?","authors":"Pablo Zoghbi-Manrique-de-Lara, P. Ruiz‐Palomino, Jorge Linuesa-Langreo","doi":"10.1177/19389655231178267","DOIUrl":"https://doi.org/10.1177/19389655231178267","url":null,"abstract":"Existing research on person–organization (P-O) fit (POF) has ignored other-centered mechanisms in explaining why high levels of fit with the work environment increase employee’s organizational citizenship behavior (OCB). Using four factors involved in the compassion process (common humanity, empathic concern, kindness, mindfulness), this article investigates employee compassion as a mediator that explains why POF affects OCB directed toward individuals (OCBI) and the organization (OCBO). Our structural equation modeling analysis on 280 Spanish hotel employees reveals that compassion mediates the relationship between POF and OCBs. However, considering the employment contract of the sample (temporary, permanent), the mediation for OCBO was partial and full among permanent and temporary staff, respectively. These findings suggest that staff who fit their hotel are more likely to be sensitive to others’ setbacks and misfortunes, lessening or alleviating them (compassionately) by performing OCBs. However, compared with permanent staff, temporary staff’s OCBO response to POF is more compassion-driven.","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45731352","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Service Innovation and Emerging Technologies in Tourism and Hospitality 旅游业和酒店业的服务创新和新兴技术

IF 3.5 4区管理学

Cornell Hospitality Quarterly Pub Date : 2023-04-18 DOI: 10.1177/19389655231166819

Kevin Kam Fung So, X. Li

引用次数: 0

Benchmarking Hotel Investment Risk: Differences Based on Types of Hotels 酒店投资风险基准：基于酒店类型的差异

IF 3.5 4区管理学

Cornell Hospitality Quarterly Pub Date : 2023-04-18 DOI: 10.1177/19389655231164061

J. O’Neill, Joann Zhao, P. Liu, Michael D. Caligiuri

{"title":"Benchmarking Hotel Investment Risk: Differences Based on Types of Hotels","authors":"J. O’Neill, Joann Zhao, P. Liu, Michael D. Caligiuri","doi":"10.1177/19389655231164061","DOIUrl":"https://doi.org/10.1177/19389655231164061","url":null,"abstract":"Commercial real estate (CRE) investment involves risk, and hotels are perceived as the riskiest CRE assets because of the high turnover of guest room occupants and are the most operation-intensive of all types of CRE properties. Furthermore, that risk may vary significantly across types of hotels based on different dimensions. The existing academic literature regarding CRE investment performance generally lacks such investigation of hotels at the establishment level. The purpose of the current study is to investigate the volatility of operating profit (risk) of different types of hotel assets. Using relative standard deviations of historical performance (gross operating profit [GOP]) to measure hotel risk, we examine various property characteristics and the extent to which they affect the volatility of GOP at the unit level from 2015 through 2020 of over 3,000 U.S. hotel properties. We find that different types of hotels have carried different levels of risk. Specifically, we find significant differences in risk based on hotel brand affiliation status, class, property type, location type, region in which the hotels are located, age of the hotels, size of the hotels, and their occupancy and average daily rate levels. This study provides practitioners and researchers with an understanding regarding the relationships between the risk of different types of hotels, and provides practitioners with information regarding risk and a benchmarking methodology that may be applied to evaluate risk to aid hotel investment decisions. Furthermore, we provide researchers with information regarding various hotel characteristics that may lead to relatively greater/lesser risk.","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2023-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44296263","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Enhancing Performance and Perceived Justice in Hospitality Organizations: An Integrated Model of Gender Diversity Within Top Management Teams 在酒店组织中提高绩效和感知公正:高层管理团队中性别多样性的综合模型

IF 3.5 4区管理学

Cornell Hospitality Quarterly Pub Date : 2023-03-30 DOI: 10.1177/19389655231164063

Minwoo Lee, Michelle Russen, M. Dawson, Juan M. Madera

引用次数: 3

A Two-Path Moderated Mediation Model of Customer-Driven Service Innovation 顾客驱动服务创新的双路径调节中介模型

IF 3.5 4区管理学

Cornell Hospitality Quarterly Pub Date : 2023-03-28 DOI: 10.1177/19389655231161182

F. Xu, E. Ma, Yun Zhang

引用次数: 1

Revenue Analytics: The Problem With Fixed-Tier Pricing 收益分析:固定等级定价的问题

IF 3.5 4区管理学

Cornell Hospitality Quarterly Pub Date : 2023-02-08 DOI: 10.1177/19389655231152456

Jing Ma, Z. Schwartz

引用次数: 0

Comparison of Customer Reviews for Local and Chain Restaurants: Multilevel Approach to Google Reviews Data 本地和连锁餐厅的顾客评论比较:谷歌评论数据的多层次方法

IF 3.5 4区管理学

Cornell Hospitality Quarterly Pub Date : 2023-02-01 DOI: 10.1177/19389655221102388

Beril Yalçinkaya, D. Just

引用次数: 2

All Over the Map 到处都是

IF 3.5 4区管理学

Cornell Hospitality Quarterly Pub Date : 2023-01-04 DOI: 10.1177/19389655221144539

J. Tracey

{"title":"All Over the Map","authors":"J. Tracey","doi":"10.1177/19389655221144539","DOIUrl":"https://doi.org/10.1177/19389655221144539","url":null,"abstract":"I admit to thinking that I have a lot more control over the content that is published in the Cornell Hospitality Quarterly (CHQ) than I actually possess. Indeed, journal editors can have a substantial influence in shaping the knowledge base of a specific topic or field of study. However, authors define and determine the content that is ultimately published. Historically, our journal has attracted the attention of scholars whose work is guided by the industry’s current competitive priorities and grounded firmly within an appropriate explanatory framework. As expected, a great deal of the CHQ’s content has a strong customer orientation and emphasis. However, and reflective of the broad array of competitive priorities, many other stakeholder and industry influences are featured. The current issue exemplifies the wide variance in strategic and operational challenges that keep our industry colleagues up at night. From the influences associated with short-term rental platforms and the legal and ethical implications of using online hospitality data, to consumer attitudes about biometric data and factors that can influence workplace conditions, the featured articles demonstrate the breadth of issues that are acutely relevant for hospitality industry professionals. And while the topics may appear to be all over the map, my sincerest thanks to our authors for pursuing research that aligns with the industry’s wide-ranging needs and reinforces the CHQ’s editorial mission. Enjoy!","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2023-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42590042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 11

“Best Employers”: The Impacts of Employee Reviews and Employer Awards on Job Seekers’ Application Intentions “最佳雇主”:员工评价和雇主奖励对求职者申请意向的影响

IF 3.5 4区管理学

Cornell Hospitality Quarterly Pub Date : 2022-11-08 DOI: 10.1177/19389655221130741

Yunxuan (Carrie) Zhang, Cass Shum, Amanda Belarmino

{"title":"“Best Employers”: The Impacts of Employee Reviews and Employer Awards on Job Seekers’ Application Intentions","authors":"Yunxuan (Carrie) Zhang, Cass Shum, Amanda Belarmino","doi":"10.1177/19389655221130741","DOIUrl":"https://doi.org/10.1177/19389655221130741","url":null,"abstract":"While hospitality researchers have examined the impacts of user-generated content on customers, research regarding the impacts of employee reviews on job seekers’ application intentions is scarce. Yet, labor shortages in the hospitality industry have been amplified in recent years. The tight job market requires organizations to use aggressive and proactive recruitment strategies. As online employee reviews can attract both active and passive job seekers, organizations are increasingly advertising their jobs on these sites. This study draws on the elaboration likelihood model (ELM) and tests the boundary condition of work experience on the effects of overall star-ratings and employer awards on job seekers’ application intention. Through an experimental survey, this study sought to fill the gap regarding the impacts of employee-generated star-ratings and employer awards on job seekers’ application intentions. Both star-ratings and employer awards are positively related to organizational prestige. Hospitality work experience moderates the relationship between star-ratings and organizational prestige. The relationship is stronger for novice job seekers than for experienced job seekers. Organizational prestige, in turn, increases job seekers’ application intentions. Our findings extend the recruitment literature and highlight the potential usage of ELM as an explorative framework in hospitality recruitment research. The study also provides suggestions for hospitality employers to attract job seekers.","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41587493","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1