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Toward a caring government: Advancing ethical government public relations with a care-based relationship cultivation model 迈向关怀政府:以关怀为本的关系培育模式推进伦理型政府公共关系
IF 3.4 2区 文学
Journal of Public Relations Research Pub Date : 2022-09-03 DOI: 10.1080/1062726X.2022.2119978
Chuqing Dong, Jordan Morehouse
{"title":"Toward a caring government: Advancing ethical government public relations with a care-based relationship cultivation model","authors":"Chuqing Dong, Jordan Morehouse","doi":"10.1080/1062726X.2022.2119978","DOIUrl":"https://doi.org/10.1080/1062726X.2022.2119978","url":null,"abstract":"ABSTRACT In this study, we explore the potential contribution of care ethics to government-public relationship (GPR) management. Drawing on the ethics of care and relationship management theory, this study examined government communicators’ conceptualizations of care and care-based relationship cultivation strategies by interviewing 32 public relations practitioners working at county government agencies in the United States. Findings suggest that care is a complex, multidimensional construct that involves relational, emotional, humanistic, and personal components in the context of government public relations. The study advances public relations scholarship by proposing a Care-Based Relationship Cultivation Model and suggests measures for seven care-based relationship cultivation strategies highlighting care ethics. Our findings are useful for local government practitioners across countries to infuse care into their public relations efforts.","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"34 1","pages":"179 - 207"},"PeriodicalIF":3.4,"publicationDate":"2022-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47719752","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Relational constellations in disasters: Theorizing multiparty relationships through ethnographic research 灾难中的关系星座：通过人种学研究将多党关系理论化
IF 3.4 2区 文学
Journal of Public Relations Research Pub Date : 2022-08-25 DOI: 10.1080/1062726X.2022.2093203
Anita Atwell Seate, B. Liu, S. Stanley, Yumin Yan, A. Chatham
{"title":"Relational constellations in disasters: Theorizing multiparty relationships through ethnographic research","authors":"Anita Atwell Seate, B. Liu, S. Stanley, Yumin Yan, A. Chatham","doi":"10.1080/1062726X.2022.2093203","DOIUrl":"https://doi.org/10.1080/1062726X.2022.2093203","url":null,"abstract":"ABSTRACT Relationships are essential for a fully functioning society. Through a multi-sited rapid ethnography, we show how the U.S. National Weather Service achieves its mission through a relational constellation of organizational partners (i.e., emergency managers and broadcast media) and active publics in the context of disasters. The findings provide insights into relational tensions that occur in organization-public relationships (OPRs) and how communication can address those relational tensions. In doing so, we answer calls for broadening the methodologies to examine OPRs and to examine multiparty, rather than just dyadic, OPRs.","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"34 1","pages":"208 - 226"},"PeriodicalIF":3.4,"publicationDate":"2022-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47249068","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Analyzing activist organizations as issue managers: Introducing the issue campaign model 作为议题管理者的维权组织分析:议题运动模式的介绍
IF 3.4 2区 文学
Journal of Public Relations Research Pub Date : 2022-08-11 DOI: 10.1080/1062726X.2022.2101459
Chelsea L. Woods
{"title":"Analyzing activist organizations as issue managers: Introducing the issue campaign model","authors":"Chelsea L. Woods","doi":"10.1080/1062726X.2022.2101459","DOIUrl":"https://doi.org/10.1080/1062726X.2022.2101459","url":null,"abstract":"ABSTRACT Activists and the organizations established to pursue their goals have been influential in shaping public relations theory and practice, including issues management. However, scholars only recently increased efforts to develop a more robust understanding of activist organizations and their communication efforts, including how they can serve as issue managers to incite change at multiple levels. As activist organizations shift a portion of their pursuits away from public policy and into the private sector, this study details how these strategic communicators enact their roles as issue managers within a corporate campaign context. Specifically, this study explores the intersection of activism and issues management, thereby advancing our understanding of issues management from the activist perspective and proposing the issue campaign model, which outlines the process employed by activist organizations to identify, develop, and press their issues toward resolution.","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"34 1","pages":"227 - 255"},"PeriodicalIF":3.4,"publicationDate":"2022-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43538955","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Locating a narrative paradigm Nexus in the circuit of culture: articulating the anti-proposition 112 public relations campaign in Colorado 定位文化循环中的叙事范式关系:阐明科罗拉多州反对112号提案的公共关系运动
IF 3.4 2区 文学
Journal of Public Relations Research Pub Date : 2022-07-04 DOI: 10.1080/1062726X.2022.2088537
Danielle Quichocho, Burton St. John
{"title":"Locating a narrative paradigm Nexus in the circuit of culture: articulating the anti-proposition 112 public relations campaign in Colorado","authors":"Danielle Quichocho, Burton St. John","doi":"10.1080/1062726X.2022.2088537","DOIUrl":"https://doi.org/10.1080/1062726X.2022.2088537","url":null,"abstract":"ABSTRACT In the fall of 2018, fracking interests in Colorado initiated a public relations campaign against Proposition 112 – a measure that these interests perceived as an emergent threat to their continued viability. This thematic analysis reviewed the messaging used by the industry and its supporters as it appeared across 1,515 text articles (e.g., news accounts, op-eds, etc.) and 38 Facebook posts. We found that pro-fracking messages, rather than concentrating on the quality of the ideas offered in support of fracking (e.g., facts and data) often chose to emphasize connections to the lived experiences of the audiences. As such, this work offers an exploratory model of this phenomena called the Circuit of Culture/Narrative Paradigm Nexus Model, which includes as components values, aesthetics, and resonance. This model offers both a theoretical and applied framework for how an organization may affirm alliance with key audiences, especially when detecting an emergent threat to its continued existence.","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"34 1","pages":"135 - 151"},"PeriodicalIF":3.4,"publicationDate":"2022-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44315106","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Fostering employees’ positive change reactions: the role of bridging and buffering strategies 培养员工积极的变革反应:桥接与缓冲策略的作用
IF 3.4 2区 文学
Journal of Public Relations Research Pub Date : 2022-07-04 DOI: 10.1080/1062726X.2022.2093881
C. Yue
{"title":"Fostering employees’ positive change reactions: the role of bridging and buffering strategies","authors":"C. Yue","doi":"10.1080/1062726X.2022.2093881","DOIUrl":"https://doi.org/10.1080/1062726X.2022.2093881","url":null,"abstract":"ABSTRACT This study examined how employees’ perceptions of organizations’ use of bridging and buffering public relations strategies affected their positive responses to organizational change. Drawing from two theoretical frameworks (i.e., social exchange theory and the strategic management of public relations), the current study tested three models that had employees’ openness to change as a mediator and three forms of behavioral support (i.e., compliance, cooperation, and championing) as outcomes. Through an online survey of 439 employees in the United States, this study found that perceived bridging strategies effectively induced employees’ openness to change, which in turn resulted in stronger behavioral compliance, cooperation, and championing for change. By contrast, while a perceived buffering strategy had a direct and positive association with employees’ compliance and cooperation, it did not enhance employees’ championing for change. Furthermore, perceived use of buffering strategies did not lead to employees’ openness to change.","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"34 1","pages":"152 - 174"},"PeriodicalIF":3.4,"publicationDate":"2022-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47607270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Triadic Public-Company-Issue Relationships and Publics’ Reactions to Corporate Social Advocacy (CSA): An Application of Balance Theory 三合一的公众-公司-问题关系与公众对企业社会倡导的反应:一个平衡理论的应用
IF 3.4 2区 文学
Journal of Public Relations Research Pub Date : 2022-06-15 DOI: 10.1080/1062726X.2022.2071273
Hyejoon Rim, Hao Xu, Chuqing Dong
{"title":"Triadic Public-Company-Issue Relationships and Publics’ Reactions to Corporate Social Advocacy (CSA): An Application of Balance Theory","authors":"Hyejoon Rim, Hao Xu, Chuqing Dong","doi":"10.1080/1062726X.2022.2071273","DOIUrl":"https://doi.org/10.1080/1062726X.2022.2071273","url":null,"abstract":"ABSTRACT Drawing from balance theory, this study examines how publics respond to CSA in terms of their identification with the company and attitude toward the company depending on their balanced state and preexisting company attitude valence. Using real companies, two online experiments were employed by replicating different social issues: abortion and gun legislation. The results showed a greater degree of consumer-company identification and company attitude changes, respectively, when people experience an imbalanced state than a balanced state. The study also showed that control mutuality perception weakened such interactions, suggesting the role of equated bilateral relationships in how publics restore the balanced state. Theoretical and practical implications were discussed.","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"34 1","pages":"109 - 134"},"PeriodicalIF":3.4,"publicationDate":"2022-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42004416","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
An Island of Reliability in a Sea of Misinformation? Understanding PR-Journalists Relations in Times of Epistemic Crisis 虚假信息海洋中的可靠性之岛？认识危机时代的公关记者关系
IF 3.4 2区 文学
Journal of Public Relations Research Pub Date : 2022-06-15 DOI: 10.1080/1062726X.2022.2077347
Aviv Barnoy
{"title":"An Island of Reliability in a Sea of Misinformation? Understanding PR-Journalists Relations in Times of Epistemic Crisis","authors":"Aviv Barnoy","doi":"10.1080/1062726X.2022.2077347","DOIUrl":"https://doi.org/10.1080/1062726X.2022.2077347","url":null,"abstract":"ABSTRACT With technologies making sources more accessible than ever before, journalists’ prime concern is no longer obtaining data; but rather sorting information out – undermining the traditional role of information subsidies. This study exposes for the first time a unique form of “epistemic subsidies,” suggesting a new explanation for PR-journalists’ paradoxical relations. Using a mix of quantitative and qualitative reconstructions, in which Israeli news reporters from national news outlets accounted for the sources they used (N = 1,147), this paper reaffirms the persistence of the paradox, while shedding new light on it, showing that the relationship is based on reliability rather than trust. Information from PR sources is communicated to journalists in a significantly more reliable way than from non-PR – making reliance much safer. Analyzing the findings with a framework that is based on social epistemology and the intereffication theory, the paper suggests that the epistemically-virtues practices of PR act as “inductions,” which could result from an “adaptation” to journalists’ increasing epistemic needs. Findings also reopen the normative debate about the implication of reliance on PR, indicating that such reliance reduces vulnerability to factually incorrect messages, while not defending journalists from misleading messages or “spins.”","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"34 1","pages":"89 - 108"},"PeriodicalIF":3.4,"publicationDate":"2022-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49228840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Navigating Turbulent Political Waters: From Corporate Political Advocacy to Scansis in the Case of NBA-China Crisis 在动荡的政治水域中航行:从公司政治倡导到nba -中国危机中的扫描
IF 3.4 2区 文学
Journal of Public Relations Research Pub Date : 2022-03-04 DOI: 10.1080/1062726X.2022.2064288
Hui Zhao, Chiara Valentini
{"title":"Navigating Turbulent Political Waters: From Corporate Political Advocacy to Scansis in the Case of NBA-China Crisis","authors":"Hui Zhao, Chiara Valentini","doi":"10.1080/1062726X.2022.2064288","DOIUrl":"https://doi.org/10.1080/1062726X.2022.2064288","url":null,"abstract":"ABSTRACT Drawing on insights from both rhetorical arena theory and contingency theory of conflict management, this study examines the role of political factors in shaping stakeholder groups’ perceptions and organizational responses and stances in a scansis of a multinational corporation. This study combined qualitative content analysis and semantic network analysis to analyze organizational responses, news coverage, and social media posts regarding the National Basketball Association (NBA)–China crisis in 2019, triggered by an online comment from a team executive supporting the Hong Kong protesters. The findings show (1) the presence of diverse and rich political-laden and politically divided discussions in news coverage and social media posts, (2) a subsequent change in the NBA’s stance, from accommodative toward defensive, in response to those discussions, and (3) the great role of geopolitics/international politics and political values as political contingency factors in steering organizational, media, and digital public discourses. Theoretical and practical implications are discussed.","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"34 1","pages":"64 - 87"},"PeriodicalIF":3.4,"publicationDate":"2022-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48570543","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Editor’s essay: a new chapter 编者按:一个新的篇章
IF 3.4 2区 文学
Journal of Public Relations Research Pub Date : 2022-03-04 DOI: 10.1080/1062726x.2022.2073728
Sung-Un Yang, N. Browning
{"title":"Editor’s essay: a new chapter","authors":"Sung-Un Yang, N. Browning","doi":"10.1080/1062726x.2022.2073728","DOIUrl":"https://doi.org/10.1080/1062726x.2022.2073728","url":null,"abstract":"Change is the only constant, or so the Greek philosopher Heraclitus thought. In the public relations field, that certainly rings true. Social media and a decentralized internet brought with them the promise of a more engaged and informed publics, but the spread of dis/misinformation has become so rampant that news seeking on social media now negatively correlates with knowledge and engagement (Infield, 2020). Yet practitioners must divine ways to operate within this direct-to-public communication environment as traditional news media – and trust in them – simultaneously erode (UNESCO, 2022). Companies like Disney and Coca-Cola, which once prided themselves on avoiding sociopolitical controversy, now find themselves thrust into deepening culture wars (Barnes, 2022; Gelles, 2021). All the while, practitioners desperately search for ways to manage relationships and reputations amidst the fray. And as organizations amass power, wealth, and influence that rivals or surpasses that of nationstates, they now struggle to fulfill the increasing social responsibilities expected of them from both stakeholders and the public writ large (Scherer & Palazzo, 2011). These are just a few of the challenges facing our field, largely in corporate communication – to say nothing of nonprofit, governmental, and other sectors. How do we, as public relations scholars and professionals, meet this moment? As the incoming editorial team for the Journal of Public Relations Research, we’ve pondered this and many other questions in recent months. Volume 34 marks the beginning term of editor-in-chief Dr. Sung-Un Yang, associate editor Dr. Nicholas Browning, and senior editorial assistant Ejae Lee. We are humbled and grateful for this great opportunity to serve a vibrant community of public relations researchers, and we are committed to the continuance of JPRR’s prestigious status, editorial mission, and research impacts. Strangely, the concept of continuance just as much as change brings us back to that philosopher from antiquity:","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"34 1","pages":"1 - 3"},"PeriodicalIF":3.4,"publicationDate":"2022-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44068929","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Toward a Framework for Listening with Consideration for Intersectionality: Insights from Public Relations Professionals in Borderland Spaces 走向一个考虑交叉性的倾听框架：来自边境空间公共关系专业人士的见解
IF 3.4 2区 文学
Journal of Public Relations Research Pub Date : 2022-03-04 DOI: 10.1080/1062726X.2022.2057502
Katie R. Place
{"title":"Toward a Framework for Listening with Consideration for Intersectionality: Insights from Public Relations Professionals in Borderland Spaces","authors":"Katie R. Place","doi":"10.1080/1062726X.2022.2057502","DOIUrl":"https://doi.org/10.1080/1062726X.2022.2057502","url":null,"abstract":"ABSTRACT Listening remains an understudied concept in public relations, particularly with consideration for the complex intersecting identities and lived experiences of publics. Through 38 interviews with nonprofit and governmental professionals, this study sought to fill the dearth of applied research on listening and intersectionality and to develop an intersectional framework for listening in public relations. One research question guided this exploratory, qualitative study: How do public relations professionals embody listening with consideration for intersectionality? Findings suggest that public relations professionals across nonprofit and governmental contexts described listening with consideration for intersectionality via personal reflexivity, interpersonal sensitivity, organizational programs and initiatives, and community and coalitional collaboration. From these insights, a framework for listening with consideration for intersectionality in public relations is proposed.","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"34 1","pages":"4 - 19"},"PeriodicalIF":3.4,"publicationDate":"2022-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44678532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
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