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The Effect of Occupational Stigma on Job Withdrawal Behavior: A Chain Mediation Model Based on an Emotional Labor Perspective 职业污名对工作退出行为的影响：基于情感劳动视角的链式调解模型
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2024-05-17 DOI: 10.1177/0734371x241252940
Qing Miao, Yuchen Guo
{"title":"The Effect of Occupational Stigma on Job Withdrawal Behavior: A Chain Mediation Model Based on an Emotional Labor Perspective","authors":"Qing Miao, Yuchen Guo","doi":"10.1177/0734371x241252940","DOIUrl":"https://doi.org/10.1177/0734371x241252940","url":null,"abstract":"Occupational stigma is pervasive, encompassing street-level bureaucrats as well; however, limited knowledge exists regarding the extent and impact on this particular group. This study employs the conservation of resources theory with a chain mediation model to expose how occupational stigma affects street-level bureaucrats’ job withdrawal behavior from an emotional perspective. Based on four-wave data from 1,333 public employees across 316 grassroots communities, we identified a chain mediating the roles of emotional labor and emotional exhaustion in the negative relationship between occupational stigma and job withdrawal behavior. Research has shown that occupational stigma leads to more surface acting and less deep acting. Increased surface acting worsens employees’ emotional exhaustion and increases job withdrawal behavior, whereas deep acting alleviates employees’ emotional exhaustion and reduces job withdrawal behavior. This study extensively discusses the importance of public organizations valuing the emotional labor of street-level bureaucrats to help them resist the threat of occupational stigma.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"42 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140961527","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Governing the West Bank: What Role Do Elite Level Civil Servants Actively Represent? 治理约旦河西岸：精英级公务员积极代表什么角色？
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2024-03-31 DOI: 10.1177/0734371x241242436
Karl O’Connor, Usamah Shahwan
{"title":"Governing the West Bank: What Role Do Elite Level Civil Servants Actively Represent?","authors":"Karl O’Connor, Usamah Shahwan","doi":"10.1177/0734371x241242436","DOIUrl":"https://doi.org/10.1177/0734371x241242436","url":null,"abstract":"Representative bureaucracy is used to understand original data, shedding light on the administrative side of the politico-administrative axis in one part of one of the world’s most contentious and divisive conflicts: the Palestinian Israeli conflict. We theorize and test six different theoretically existent roles of elite level bureaucrat (ELB) role conceptions in the West Bank. Using Q Methodology in 22 ELB interviews, we identify two empirically existent bureaucrat role conceptions associated with serving the public: one traditional Wilsonian/Weberian; the other a coproducer of public policy. Bureaucrats serve the entire population, as in public service motivation, not a sub-section. They believe that politics and bureaucracy should be separate and share concerns that bureaucratic independence is in jeopardy. The discovery of these profiles suggests that both pro-social and active representations on behalf of primary identities are notably absent, suggesting further investigation is required into bureaucrat role conceptions in the fragile or developing society.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"46 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140333591","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Ties With Benefits: Relationship Between Relational Multiplexity, Gender, and Work-Life Balance 有好处的纽带：关系多重性、性别和工作与生活平衡之间的关系
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2024-03-23 DOI: 10.1177/0734371x241237562
Heyjie Jung, Yifan Chen, Ashlee Frandell, Eric Welch
{"title":"Ties With Benefits: Relationship Between Relational Multiplexity, Gender, and Work-Life Balance","authors":"Heyjie Jung, Yifan Chen, Ashlee Frandell, Eric Welch","doi":"10.1177/0734371x241237562","DOIUrl":"https://doi.org/10.1177/0734371x241237562","url":null,"abstract":"Flexible work arrangement policies provide employees the flexibility to manage their work and personal lives. Despite various efforts of public organizations, struggles to simplify or integrate work and private life demands continue, resulting in employees’ lower satisfaction, higher stress, higher turnover, and lower productivity. Our study focuses on the social environments of individual employees by investigating how social networks affect individuals’ efforts to balance work and life in a higher education setting. Using a 2011 NSF-funded national survey of Science, Technology, Engineering and Math (STEM) faculty in US universities, we examine the impact of multiplexity in social networks on work-life balance (WLB) and how the impact varies by gender. Our regression results suggest that the impact of relational multiplexity on WLB follows an inverse U-shape pattern and varies by gender. In particular, multiplex ties that individuals socialize outside their work can affect their WLB and the impact varies by gender.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"60 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140196136","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Linking Performance Appraisal and Government Employees’ Organizational Citizenship Behavior 绩效考核与政府雇员的组织公民行为之间的联系
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2024-03-21 DOI: 10.1177/0734371x241237564
Dong Chul Shim, Soonae Park, Hyun Hee Park
{"title":"Linking Performance Appraisal and Government Employees’ Organizational Citizenship Behavior","authors":"Dong Chul Shim, Soonae Park, Hyun Hee Park","doi":"10.1177/0734371x241237564","DOIUrl":"https://doi.org/10.1177/0734371x241237564","url":null,"abstract":"This study investigates the relationship between performance appraisal (PA) and organizational citizenship behavior (OCB) among Korean government employees, integrating social exchange theory, prosocial values, and impression management perspectives. It analyzes how employees respond to PA’s perceived effectiveness, focusing on both direct and indirect effects of PA components alongside traditional OCB antecedents. Surveying 3,336 employees, the findings indicate positive correlations between performance feedback adequacy, PA fairness, and OCB, but a negative link with PA leniency. Organizational commitment emerged as a key mediator, especially between PA leniency, performance feedback frequency, and OCB. The study emphasizes the importance of a well-structured PA system to foster employee engagement in OCB.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"4 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140192819","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A Hijab-Effect Too? Clients’ Reflections on Professionalism and Empathy Toward Hijab-Wearing Public Servants 也有头巾效应？客户对戴头巾公务员的专业精神和同理心的思考
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2024-03-04 DOI: 10.1177/0734371x241234264
Katharina Dinhof, Jurgen Willems, Noortje de Boer
{"title":"A Hijab-Effect Too? Clients’ Reflections on Professionalism and Empathy Toward Hijab-Wearing Public Servants","authors":"Katharina Dinhof, Jurgen Willems, Noortje de Boer","doi":"10.1177/0734371x241234264","DOIUrl":"https://doi.org/10.1177/0734371x241234264","url":null,"abstract":"Religious symbols, such as the hijab, are often deemed undesirable or banned in public employment. We test if clients’ perceptions and their performance are influenced by a hijab-wearing public servant, and further test if clients’ reflections on empathy or professionalism about the public servant mitigate potential negative effects. We preregistered and conducted a two-step 2 × 3 between-subjects experiment ( n = 2,680; representative sample in Austria). We find no evidence that the wearing of a hijab by a public servant negatively influences clients’ perceptions, nor their performance during a public service process. The reflection answer with respect to professionalism or empathy, however, is related to clients’ performance: Clients’ positive reflection on public servants’ empathy or professionalism—independent of whether the public servant wears a hijab or not—positively relates to their performance in terms of task correctness. We discuss the relevance of these results regarding religious stereotyping and public employment policies.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"71 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140032375","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cognitive Uncertainty and Employees’ Daily Innovative Work Behavior: The Moderating Role of Ambidextrous Leadership 认知不确定性与员工的日常创新工作行为：双面领导的调节作用
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2024-02-29 DOI: 10.1177/0734371x241233759
Bernard Bernards
{"title":"Cognitive Uncertainty and Employees’ Daily Innovative Work Behavior: The Moderating Role of Ambidextrous Leadership","authors":"Bernard Bernards","doi":"10.1177/0734371x241233759","DOIUrl":"https://doi.org/10.1177/0734371x241233759","url":null,"abstract":"Innovation is crucial for public organizations to adapt to changing circumstances. While successful innovation requires employees both to explore new ideas and to exploit current processes, such innovative work behavior is often bounded by constraints, both situational and personal. This study examines individual-level constraints on innovation by focusing on cognitive uncertainty as a personal state that may affect innovative work behavior. Using a quantitative daily diary study among public professionals in the Netherlands ( n = 88 respondents and 369 diary entries), the analysis identifies a positive relationship between daily cognitive uncertainty experiences and daily employee innovative work behavior. However, this relationship is only present when employees perceive substantial support from their team leader. This support takes the form of ambidextrous leadership, which mirrors the duality of the innovation process and is shown to be most effective in stimulating innovative work behavior and in managing cognitive uncertainty in stimulating innovation.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"47 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-02-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140015720","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Reexamination of Multi-level Representation and Critical Mass: The Roles of Black Leadership and Its Relationship With Street-Level Officers in Police Killings 重新审视多层次代表性和临界质量：黑人领导层在警察杀人事件中的作用及其与街道官员的关系
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2024-02-20 DOI: 10.1177/0734371x241231785
Yong-Chan Rhee
{"title":"Reexamination of Multi-level Representation and Critical Mass: The Roles of Black Leadership and Its Relationship With Street-Level Officers in Police Killings","authors":"Yong-Chan Rhee","doi":"10.1177/0734371x241231785","DOIUrl":"https://doi.org/10.1177/0734371x241231785","url":null,"abstract":"The study’s goal is to examine the multi-level representation in the context of cooperation and support between black police chiefs and street-level officers. Another goal here is to re-examine and propose different critical mass models in policing. The study uses police killing data from 2014 to 2017 in the United States. Using multi-level modeling techniques, the existing critical mass model, which assumes a single threshold, is not supported. Instead, the study finds that the mutual support model is supported, showing that street-level black officers need support from the black chief, while the black chief also needs further support from street-level officers. Simultaneously, it finds that the presence of a black chief shifts the threshold of street-level representation to a lower level, showing a close relationship between mutual support and critical mass due to a similar mechanism. The findings suggest the importance of police leadership.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"38 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139938945","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
“Not Like Father, Like Son”: Public Sector Employment Reforms in Egypt "有其父必有其子"：埃及公共部门就业改革
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2024-01-31 DOI: 10.1177/0734371x241227406
Ghada Barsoum
{"title":"“Not Like Father, Like Son”: Public Sector Employment Reforms in Egypt","authors":"Ghada Barsoum","doi":"10.1177/0734371x241227406","DOIUrl":"https://doi.org/10.1177/0734371x241227406","url":null,"abstract":"The slowing of public sector hiring has been a tool for sector downsizing and one of the markers of the reform trajectory in public administration in Egypt. The effect of this long-term and non-confrontational approach to downsizing on the workforce of the public sector is captured in this article using a unique national panel dataset. The analysis shows that the share of public sector employment has declined in a pattern punctuated by a number of critical junctures that shaped the trajectory of the adoption of New Public Management (NPM)-inspired policies. The data shows that the sector workforce is becoming more educated, older, and slightly more feminized. Despite the specificity of the context of Egypt, the analysis furthers the study of public sector reform trajectories and the complexity of the contextualization of NPM-inspired policies in countries with a socialist legacy in the global South.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"86 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139938928","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Performance Prospects of Remote Work in Street-Level Bureaucratic Settings: Insights From Teachers and Caseworkers in Denmark 基层官僚机构远程工作的绩效前景：丹麦教师和个案工作者的启示
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2024-01-31 DOI: 10.1177/0734371x241229673
Paw Hansen, Mogens Jin Pedersen
{"title":"Performance Prospects of Remote Work in Street-Level Bureaucratic Settings: Insights From Teachers and Caseworkers in Denmark","authors":"Paw Hansen, Mogens Jin Pedersen","doi":"10.1177/0734371x241229673","DOIUrl":"https://doi.org/10.1177/0734371x241229673","url":null,"abstract":"What are the prospects of remote work—working from home—in the context of street-level bureaucratic work? This article explores how remote work relates to performance in public service settings. Focusing on the push toward remote work induced by the COVID-19 pandemic and using survey responses from Danish frontline workers ( n = 1,578) in two types of public service organizations, we find that remote work is associated with a loss in self-reported performance. The loss is greater for frontline workers in people-changing relative to people-processing organizations—and appears driven by lacking motivation, work tools, and coworker interactions.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"4 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139938937","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How Much Does Nonprofit Board Governance Matter? Role of Interlocking Directorates, Executive Power, and Women on Boards in Executive Compensation 非营利组织董事会治理有多重要？互锁董事会、高管权力和董事会中的女性在高管薪酬中的作用
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2024-01-08 DOI: 10.1177/0734371x231221505
Nara Yoon
{"title":"How Much Does Nonprofit Board Governance Matter? Role of Interlocking Directorates, Executive Power, and Women on Boards in Executive Compensation","authors":"Nara Yoon","doi":"10.1177/0734371x231221505","DOIUrl":"https://doi.org/10.1177/0734371x231221505","url":null,"abstract":"This article develops an executive compensation model focusing on board governance structure in nonprofit organizations. Drawn from a panel of nonprofits in three Upstate New York cities from 1998 to 2014, the analysis shows that chief executive officers (CEOs) compensation is positively associated with interlocking directorships of CEOs and boards of directors. The results reveal that the executives enjoy more compensation when they serve on the boards of other nonprofit organizations, hold more power in a leadership position with CEO duality and longer tenure, and when the organizations are led by busy boards where a majority of members in the boardroom sit on the boards of multiple other nonprofits. The analysis further shows that financial rewards offered to the executives are contingent upon women’s representation in the boardroom. These findings suggest board governance composition plays a critical role in executive compensation. Implications for practice and future research are discussed.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"51 43","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139447059","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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