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Workplace Disruption in the Public Sector and HRM Practices to Enhance Employee Resilience 公共部门工作场所的颠覆和人力资源管理实践以增强员工的适应力
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2022-05-06 DOI: 10.1177/0734371x221095399
Phil Kim, Wonhyuk Cho, In-Hwa Yang
{"title":"Workplace Disruption in the Public Sector and HRM Practices to Enhance Employee Resilience","authors":"Phil Kim, Wonhyuk Cho, In-Hwa Yang","doi":"10.1177/0734371x221095399","DOIUrl":"https://doi.org/10.1177/0734371x221095399","url":null,"abstract":"This article aims to analyze workplace dynamics in the public sector under highly disruptive environments. Survey data collected from 1,430 public employees in South Korea reveal that workload and work intensity have increased 13% to 15% on average compared to pre-pandemic conditions. Yet this impact on working conditions seems to be unevenly distributed across the public sector; the proportion of pandemic-affected workforce in each public organization ranged from 10% to 80%. More than 70% reported flexible work arrangements in place to alleviate the disruption, though less than 20% enjoyed access to occupational health and safety consultation to handle this change. We found that baby boomer men, who have the fewest family responsibilities, are most satisfied with flexible work arrangements, while millennial women, with the most domestic commitments, are least satisfied, leaving ample room for improvement. Results of a randomized survey experiment showed that resilience-enhancing Human Resource Management (HRM) practices such as special leave assistance programs influenced civil servants’ perceptions of workload and work intensity. Higher levels of satisfaction with resilience-enhancing HRM were found to be associated with lower levels of turnover intention, though this relationship was weaker among employees whose work became too intense or heavy (“numbing effect”) under the pandemic.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":" ","pages":""},"PeriodicalIF":3.9,"publicationDate":"2022-05-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43987313","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
The Stay Interview: A Tool for Retention 住宿面试：留住人才的工具
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2022-05-06 DOI: 10.1177/0734371x221093612
M. Bradbury, M. Martin, Elizabeth Yokley-Krige
{"title":"The Stay Interview: A Tool for Retention","authors":"M. Bradbury, M. Martin, Elizabeth Yokley-Krige","doi":"10.1177/0734371x221093612","DOIUrl":"https://doi.org/10.1177/0734371x221093612","url":null,"abstract":"","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":" ","pages":""},"PeriodicalIF":3.9,"publicationDate":"2022-05-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49426667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Teleworking at Different Locations Outside the Office: Consequences for Perceived Performance and the Mediating Role of Autonomy and Work-Life Balance Satisfaction 办公室外不同地点的远程工作：感知绩效的后果以及自主性和工作与生活平衡满意度的中介作用
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2022-05-04 DOI: 10.1177/0734371X221087421
Samantha Metselaar, L. den Dulk, B. Vermeeren
{"title":"Teleworking at Different Locations Outside the Office: Consequences for Perceived Performance and the Mediating Role of Autonomy and Work-Life Balance Satisfaction","authors":"Samantha Metselaar, L. den Dulk, B. Vermeeren","doi":"10.1177/0734371X221087421","DOIUrl":"https://doi.org/10.1177/0734371X221087421","url":null,"abstract":"Enhanced communication technologies increasingly allow us to work anytime and anywhere. Many organizations have moved from traditional offices to flexible workplaces in which employees are allowed to vary their work hours and work at different locations both outside and inside the office. So far, findings are inconclusive regarding the effects of teleworking and few studies have examined its use by employees. Our study, which addresses the pre-COVID-19 context, is based on COR theory and explores how employees working in a Dutch public sector organization (N = 873) use teleworking and what the consequences of this are for individual perceived performance. With respect to teleworking, we focus on time spent working from home and time spent working elsewhere. To test hypotheses, we conducted SEM in AMOS using a two-step approach. Mediation analysis showed that the paths from teleworking to performance via autonomy and work-life balance satisfaction were significant for working from home.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"43 1","pages":"456 - 478"},"PeriodicalIF":3.9,"publicationDate":"2022-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43387607","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Blurred Lines: Exploring the Impact of Change Complexity on Role Clarity in the Public Sector 模糊的界限:探索公共部门变化复杂性对角色清晰度的影响
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2022-05-04 DOI: 10.1177/0734371x221093573
Stéphanie Verlinden, J. Wynen, Bjorn Kleizen, K. Verhoest
{"title":"Blurred Lines: Exploring the Impact of Change Complexity on Role Clarity in the Public Sector","authors":"Stéphanie Verlinden, J. Wynen, Bjorn Kleizen, K. Verhoest","doi":"10.1177/0734371x221093573","DOIUrl":"https://doi.org/10.1177/0734371x221093573","url":null,"abstract":"Over the past few decades, social, economic, and political developments have forced public organizations to continuously adapt to changing circumstances, casting them in ongoing cycles of organizational change. The continuous introduction of various types of change in an employee’s work environment may generate substantial levels of role ambiguity, which in turn could hamper performance and satisfaction. Given the increasing degree of change complexity in the public sector, it is surprising that no research has investigated whether more complex change is associated with greater reductions in role clarity. To gain a better understanding of how change complexity impacts organizations and their employees, we analyze survey data from the Australian Public Service Employee Census using propensity score matching. Results indicate that increasing levels of change complexity results in greater reductions of role clarity, suggesting that change trajectories sometimes exceed employees’ capability to adapt.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"1 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2022-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41753166","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
2020 vision? A retrospective study of time-bound curative claims in British and Irish newspapers. 2020 年的愿景？对英国和爱尔兰报纸上有时限的治疗主张的回顾性研究。
IF 5.3 3区 管理学
Review of Public Personnel Administration Pub Date : 2022-04-28 Print Date: 2022-05-01 DOI: 10.3399/bjgp22X719261
Douglas Gj McKechnie, M Ahmed Rashid, Margaret McCartney
{"title":"2020 vision? A retrospective study of time-bound curative claims in British and Irish newspapers.","authors":"Douglas Gj McKechnie, M Ahmed Rashid, Margaret McCartney","doi":"10.3399/bjgp22X719261","DOIUrl":"10.3399/bjgp22X719261","url":null,"abstract":"","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"27 1","pages":"213-214"},"PeriodicalIF":5.3,"publicationDate":"2022-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11189037/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87203399","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How Leader’s Red Tape Interacts With Employees’ Red Tape From the Lens of the Job Demands-Resources Model 从工作需求资源模型看领导的繁文缛节如何与员工的繁文细节互动
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2022-04-26 DOI: 10.1177/0734371X221087420
Jolien Muylaert, Adelien Decramer, Mieke Audenaert
{"title":"How Leader’s Red Tape Interacts With Employees’ Red Tape From the Lens of the Job Demands-Resources Model","authors":"Jolien Muylaert, Adelien Decramer, Mieke Audenaert","doi":"10.1177/0734371X221087420","DOIUrl":"https://doi.org/10.1177/0734371X221087420","url":null,"abstract":"Currently, the public sector is undergoing a major digital transformation. Although this digitization is seen as a positive transformation, digital tools can also put additional job demands on employees, resulting in negative HR outcomes. An example of a job demand resulting from such digital tools is red tape. By building on the job demands-resources model, we developed a theoretical model investigating the relationship between red tape originating from digital tools and turnover intention. Our data analysis (N = 779 teachers; 91 school leaders) provides evidence for a positive indirect relationship between red tape originating from digital tools and turnover intention, through emotional exhaustion. Additionally, our results also suggest that the amount of red tape perceived by an employee’s leader will exacerbate the strength of this indirect relationship, hereby providing evidence that a factor at leader-level can exacerbate effects on a lower level.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"43 1","pages":"430 - 455"},"PeriodicalIF":3.9,"publicationDate":"2022-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45680644","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
When Perceptions of Public Service Harms the Public Servant: Predictors of Burnout and Compassion Fatigue in Government 当公共服务的感知伤害公务员:政府倦怠和同情疲劳的预测因子
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2022-04-25 DOI: 10.1177/0734371x221081508
Brenda Sciepura, Elizabeth Linos
{"title":"When Perceptions of Public Service Harms the Public Servant: Predictors of Burnout and Compassion Fatigue in Government","authors":"Brenda Sciepura, Elizabeth Linos","doi":"10.1177/0734371x221081508","DOIUrl":"https://doi.org/10.1177/0734371x221081508","url":null,"abstract":"<p>Public servants’ mental health can impact <i>how</i>, <i>how well</i>, and <i>to whom</i> services are delivered. In this article, we extend the Job Demands-Resources (JD-R) framework to consider whether employees’ perceptions of themselves, their co-workers, and beneficiaries predict higher psychological distress during the COVID-19 pandemic. Through a survey of state and local public servants (<i>n</i> = 3,341), we report alarming rates of psychological distress: one in three employees are burnt out and one in five are experiencing compassion fatigue. Those who view government as the place to make a difference, and those who perceive co-workers as competent, are less likely to report distress. Those who attribute poverty to systemic factors, and not to individual flaws of beneficiaries, experience higher distress. These findings suggest an urgent need to prioritize public servant mental health, and show that individual perceptions of self and others can predict variation in psychological distress, even in periods of widespread crisis.</p>","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"55 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2022-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138529718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Wellbeing During a Crisis: A Longitudinal Study of Local Government Civil Servants 危机中的幸福感:对地方政府公务员的纵向研究
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2022-03-11 DOI: 10.1177/0734371x221084104
Joëlle van der Meer, B. Vermeeren, B. Steijn
{"title":"Wellbeing During a Crisis: A Longitudinal Study of Local Government Civil Servants","authors":"Joëlle van der Meer, B. Vermeeren, B. Steijn","doi":"10.1177/0734371x221084104","DOIUrl":"https://doi.org/10.1177/0734371x221084104","url":null,"abstract":"The COVID-19 crisis has affected numerous areas of civil servants’ working life. We investigate, using the JD-R model, the impact of the current crisis on civil servants’ wellbeing. Furthermore, we argue that the COVID-19 pandemic might have different consequences for civil servants with various role perceptions. We distinguish between traditional, NPM, and NPG civil servants. A longitudinal survey ( N = 569) has shown that: (a) wellbeing decreased over a 6-months period; (b) job demands, including work pressure and work-life disbalance, negatively influence wellbeing; and job resources, including autonomy, task variety, and social support, positively influence wellbeing. In terms of personal resources, self-efficacy positively influences wellbeing; and (c) civil servants’ role perception directly influences wellbeing. Although the effect is small, we found an interaction effect in the relation between leader support and burnout for NPG civil servants. The consequences of these findings for HR strategies related to civil servants’ wellbeing are discussed.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":" ","pages":""},"PeriodicalIF":3.9,"publicationDate":"2022-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49024710","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Whistleblowing in the Public Sector: A Systematic Literature Review 公共部门的举报:系统的文献综述
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2022-03-02 DOI: 10.1177/0734371X221078784
M. Kang
{"title":"Whistleblowing in the Public Sector: A Systematic Literature Review","authors":"M. Kang","doi":"10.1177/0734371X221078784","DOIUrl":"https://doi.org/10.1177/0734371X221078784","url":null,"abstract":"Public administration scholars have provided a variety of theoretical insights to understand bureaucratic whistleblowing, and have emphasized its ethical, legal, and practical rationales in the context of democratic bureaucracy. To enhance our understanding of this principled dissent behavior in the public sector, this study systematically reviews 71 whistleblowing articles and dissertations that address three aspects in the literature: (1) definitions and theories; (2) methods and data, and (3) factors associated with whistleblowing intention and behavior. The findings show public administration whistleblowing research typically uses Near and Miceli’s definition, grounded on psychology, ethics, and human resource management (HRM) theories. Methodologically, there is a notable recent trend in the growth of empirical research using survey data, and equal attention has been paid to both whistleblowing intention and behavior variables. Based on the review findings, the study discusses two issues—definitional and theoretical—and presents four research agendas for future bureaucratic whistleblowing scholarship.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"43 1","pages":"381 - 406"},"PeriodicalIF":3.9,"publicationDate":"2022-03-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42272534","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Up the Chain: Gendered Mentoring in the U.S. Army 上链：美国军队的性别辅导
IF 3.9 3区 管理学
Review of Public Personnel Administration Pub Date : 2022-02-21 DOI: 10.1177/0734371X221076770
Shannon Portillo, A. Smith, Alesha E. Doan
{"title":"Up the Chain: Gendered Mentoring in the U.S. Army","authors":"Shannon Portillo, A. Smith, Alesha E. Doan","doi":"10.1177/0734371X221076770","DOIUrl":"https://doi.org/10.1177/0734371X221076770","url":null,"abstract":"For careers in public service, meritocracy is espoused and idealized with formal structures for advancement. However, career development is also relational. Scholars have long discussed the benefits of mentoring both for psychosocial support and career advancement in organizations. While mentoring is recognized as important for career advancement, less is known about the nature of mentoring in male-dominated public sector organizations. In this paper we explore how mentoring functions in the U.S. Army—a male-dominated public service organization. Using data from a mixed method study, including survey data from approximately 1,200 Army personnel and analysis of 27 focus groups with 198 participants, we find that mentoring quality matters for all employees, but it matters more for women. We also find that mentoring is gendered, shaping the career trajectories of women and men in different ways.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"43 1","pages":"359 - 380"},"PeriodicalIF":3.9,"publicationDate":"2022-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44030988","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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