抗击新冠肺炎:全球危机期间的公共人事管理、信任和社会韧性

IF 4.2 3区 管理学 Q1 PUBLIC ADMINISTRATION
E. Vigoda-Gadot, N. Cohen, S. Mizrahi
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引用次数: 2

摘要

我们提出了三项研究,研究了抗击新冠肺炎大流行的一线公共医疗服务人员在危机期间对公共人事管理的看法与社会韧性之间的关系。基于公共人事管理、危机管理、信任和复原力的理论,我们提出了一个模型和假设,可以扩展我们对感知社会复原力的认识,包括内部(组织)和外部(社区和国家)。我们用2021年初对卫生部437名医护人员进行的在线调查结果测试了我们的模型(n1 = 87),医院(n2 = 200)和健康维护组织(HMO;n3 = 150)。研究结果通常支持对良好公共人员管理的感知(定义为医疗系统弹性、参与决策和信息共享、群体级组织公民行为)与感知的国家和社区弹性以及信任之间的直接和间接关系。讨论了对未来理论和实证研究的启示、扩展和建议,以及实际建议。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Battling COVID-19: Public Personnel Management, Trust, and Social Resilience During a Global Crisis
We present three studies that examine the relationship between perceptions about public personnel management and social resilience during a crisis among frontline public healthcare servants who battled the COVID-19 pandemic. Based on theories of public personnel management, crisis management, trust, and resilience, we suggest a model and hypotheses that may extend our knowledge about perceived social resilience, both internal (organizational) and external (communal and national). We tested our model with the results of an online survey conducted in early 2021 among 437 healthcare employees from the Ministry of Health (n1 = 87), hospitals (n2 = 200), and Health Maintenance Organizations (HMOs; n3 = 150) across Israel. The findings generally support direct and indirect relationships between perceptions of good public personnel management, defined as healthcare system resilience, participation in decision-making and information sharing, and group-level organizational citizenship behavior, and perceived national and community resilience, and trust. Implications, extensions, and recommendations for future theoretical and empirical studies are discussed along with practical proposals.
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来源期刊
CiteScore
9.70
自引率
7.70%
发文量
33
期刊介绍: The Review of Public Personnel Administration publishes articles that reflect the varied approaches and methodologies used in the study and practice of public human resources management and labor.
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