{"title":"Information and Communication Technology Adoption, Administrative Discretion, and Innovative Mindsets in Public Organizations","authors":"Kyungmin Lee, Jungwon Yeo","doi":"10.1177/00910260241276200","DOIUrl":"https://doi.org/10.1177/00910260241276200","url":null,"abstract":"This article examines how information and communication technology (ICT) adoption and administrative discretion are associated with the innovative mindsets of public employees in South Korea. Employing moderated multiple regression analysis, the authors examined secondary survey data on South Korean public employees’ perceptions collected by the Korea Institute of Public Administration in 2021. The findings support a direct and positive impact of ICT adoption and administrative discretion on the innovative mindsets of public employees. Moreover, the results highlight the moderating influence of (perceptual) administrative discretion on the relationship between ICT adoption and innovative mindsets of public employees. The authors discuss the theoretical and practical implications of the findings and contributions of this study.","PeriodicalId":47366,"journal":{"name":"Public Personnel Management","volume":"20 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142264859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Barbara Barbieri, Diego Bellini, Federica Batzella, Marina Mondo, Roberta Pinna, Maura Galletta, Silvia De Simone
{"title":"Flexible Work in the Public Sector: A Dual Perspective on Cognitive Benefits and Costs in Remote Work Environments","authors":"Barbara Barbieri, Diego Bellini, Federica Batzella, Marina Mondo, Roberta Pinna, Maura Galletta, Silvia De Simone","doi":"10.1177/00910260241275241","DOIUrl":"https://doi.org/10.1177/00910260241275241","url":null,"abstract":"The COVID-19 pandemic has accelerated the adoption of flexible work arrangements within the Italian public administration. While much of the existing research has focused on the drawbacks of such arrangements, there has been less exploration of their benefits. Cognitive demands related to the structure of work activities, planning of working hours, planning of workplaces, and coordination with others, under flexible working conditions, might be considered as job resources that act as challenging demands within the Job Demand-Resource (JD-R) model. This study aimed to explore how the “cognitive challenge of flexible work” (CCFW) impact job satisfaction through home-based performance, taking into account the role of weekly working hours on home-based performance. Furthermore, the potential moderating role of cognitive and physical job demands between CCFW and home-based performance was explored. Using structural equation modeling on data from 484 public employees, the findings confirmed the positive impact of the structure of work tasks and planning of working times on both job satisfaction and home-based performance. In addition, cognitive demands (i.e., perception of cognitive work overload) played a moderating role in the mediated relationship between coordinating with others on job satisfaction and the structure of working tasks on job satisfaction through home-based performance.","PeriodicalId":47366,"journal":{"name":"Public Personnel Management","volume":"32 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142264866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Taste of Telework: Effects of Remote Work Arrangements During and After the Global Pandemic","authors":"Joohi Kim, Daniel L. Fay","doi":"10.1177/00910260241271322","DOIUrl":"https://doi.org/10.1177/00910260241271322","url":null,"abstract":"The COVID-19 pandemic brought unprecedented changes in global work dynamics including mandating telework for most of the U.S. federal workforce to protect employees from health and safety hazards of the communicable virus. Although not ubiquitous, many federal employees had experience with these arrangements because they voluntarily chose telework prior to the pandemic through provisions in the Telework Enhancement Act of 2010. Using the 2020 Federal Employee Viewpoint Survey (FEVS), which focuses on telework perceptions and experiences, this study explores the effect of the involuntary telework mandate on employees’ attitudes toward telework after several months through a prospect theory framework. Findings demonstrate that several factors including previous telework experience and experiential learning may influence employees’ preference for and voluntary selection into telework moving forward. These dynamics suggest an endowment effect for telework among employees who gained telework experience before and during the pandemic. In addition, employees may choose telework as an alternative work arrangement when they are not satisfied with their organizations or jobs but want to maintain employment. These findings suggest that agencies should continue to offer robust telework opportunities to satisfy and retain employees.","PeriodicalId":47366,"journal":{"name":"Public Personnel Management","volume":"54 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142200739","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hersugondo Hersugondo, Kardison Lumban Batu, Charbel Jose Chiappetta Jabbour, Ana Beatriz Lopes de Sousa Jabbour, Hengky Latan
{"title":"Navigating Job Satisfaction: Unveiling the Nexus of Diversity, Equity, Inclusion, Accessibility (DEIA), Perceived Supervisory Support, and Intrinsic Work Experience","authors":"Hersugondo Hersugondo, Kardison Lumban Batu, Charbel Jose Chiappetta Jabbour, Ana Beatriz Lopes de Sousa Jabbour, Hengky Latan","doi":"10.1177/00910260241255433","DOIUrl":"https://doi.org/10.1177/00910260241255433","url":null,"abstract":"This study aims to unravel the intricate interplay among diversity, equity, inclusion, and accessibility (DEIA), along with perceived supervisory support (PSS) and intrinsic work experience (IWE), as pivotal determinants influencing the job satisfaction (JSC) of employees with disabilities. The research sample used comprises civil servants employed in government organizations in Indonesia. Utilizing covariance-based structural equation modeling (CB-SEM), the analysis encompasses confirmatory factor analysis (CFA) and the evaluation of a structural model, coupled with hypothesis testing, to confirm the findings. The study’s findings affirm not only the direct influence of DEIA components and IWE on the JSC of employees with disabilities, but also highlight the indirect mediation of DEIA components and JSC through PSS. This study stands as a pioneering effort in exploring the interplay between DEIA, PSS, and IWE with regard to the JSC of employees with disabilities.","PeriodicalId":47366,"journal":{"name":"Public Personnel Management","volume":"22 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141503529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Work-Family Policy for Fathers in Dutch Municipalities: A Vignette Experiment on Contexts for Parental Leave Among Male Civil Servants","authors":"Stéfanie André, Thom Teulings","doi":"10.1177/00910260241248637","DOIUrl":"https://doi.org/10.1177/00910260241248637","url":null,"abstract":"The European Union Work-Life Balance Directive aims to promote a better work-care balance by introducing extensive parental leave. However, a change in policy does not necessarily mean behavioral change. Starting from the idea of gendered organizations and gendered policies within local government a conceptual model is developed to investigate under which organizational circumstances male civil servants in Dutch municipalities are willing to take parental leave. With a vignette experiment ( N = 572) among civil servants in the summer of 2021, the organizational characteristics that affect employees’ decisions on the potential use of parental leave are investigated. Adverse career consequences have the largest influence, followed by managerial support and coworker support. Furthermore, the larger the work ambition is, the more negative the effect of career consequences is for using parental leave. That adverse career consequences hardly had an effect among male civil servants with low work ambition shows that the relationship to parental leave uptake is nuanced. The results of this study underscore the importance of contexts in implementing policy goals and achieving greater gender equality in local government.","PeriodicalId":47366,"journal":{"name":"Public Personnel Management","volume":"8 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140930868","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Dynamic Leadership Tools Supporting Psychological Needs Satisfaction in Public Organizations: Experimental Evidence","authors":"Jørgen Skovhus Haunstrup","doi":"10.1177/00910260241247954","DOIUrl":"https://doi.org/10.1177/00910260241247954","url":null,"abstract":"Public leadership is increasingly conducted through digital information technology, and dynamic leadership tools are offered as alternatives to static tools. As a first test of dynamic leadership tools in public leadership, this study focuses on leadership tools for visionary leadership. The study examines whether the positive effect on employee needs satisfaction of dynamic leadership tools based on persuasive information technology is stronger than for static leadership tools. The study involves a field experiment on leadership training combined with leadership tools and shows that dynamic tools indeed have a stronger impact than static tools on satisfying employee needs for meaning and employee perception of prosocial impact. This research contributes to the understanding of how information technology can be harnessed to support public leadership and highlights the potential benefits of dynamic leadership tools in supporting beneficial employee outcomes.","PeriodicalId":47366,"journal":{"name":"Public Personnel Management","volume":"209 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140930873","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Careers as Social-Symbolic Work: Civilian Criminal Investigators’ Struggle for Legitimacy","authors":"Cassandra Poikela, Ulrika Haake, Ola Lindberg","doi":"10.1177/00910260241241529","DOIUrl":"https://doi.org/10.1177/00910260241241529","url":null,"abstract":"The nexus between work and social categories is known to have an impact on how people develop in their careers. The purpose of this study was to examine the conditions for career work undertaken by civilian criminal investigators (CIs) who are currently entering police organizations, complementing police officers in criminal investigations. The empirical study encompassed 71 interviews conducted with both civilian and police CIs in the Swedish police. The conditions for career work were analyzed through a social-symbolic lens, recognizing the impact of both resource distribution and agency in a network of different actors. Furthermore, the contextual nature of career work was examined, highlighting tensions between civilian and police CIs, influenced by gender dynamics and cultural factors. The situatedness and cultural characteristics of the workplace, involving gender and academic and professional background, have divergent outcomes in career work. This research discusses the multifaceted nature of career development among civilian CIs, providing an extended understanding of career as a socially negotiated process and unraveling the mutual influence of organizational dynamics, cultural norms, and resource distribution in shaping individual career trajectories.","PeriodicalId":47366,"journal":{"name":"Public Personnel Management","volume":"4 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140591718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Vitality and Coping With Rules: A Qualitative Research Study Among Primary School Teachers","authors":"Josine van den Elsen","doi":"10.1177/00910260241235635","DOIUrl":"https://doi.org/10.1177/00910260241235635","url":null,"abstract":"This interview-based study investigates how primary school teachers cope with rules to maintain their vitality. It is important to understand how teachers can keep their vitality high as they play an important role in the development of future generations. This study categorized teachers into four groups based on their experience of rules (few or many) and their vitality (high or low): (a) resilient, (b) affected, (c) untroubled, and (d) decoupled. Then the coping strategies these groups used to cope with rules to maintain vitality were studied. It seems that the resilient group of teachers is able to maintain vitality by using different coping styles. Consequently, if teachers became more aware of the coping strategies they could adopt, for example, through coping training, this could help them to maintain their vitality.","PeriodicalId":47366,"journal":{"name":"Public Personnel Management","volume":"20 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-03-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140155466","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Employee Performance Management: The Impact of Competing Goals, Red Tape, and PSM","authors":"Kendra Hill, Geoff Plimmer","doi":"10.1177/00910260241231371","DOIUrl":"https://doi.org/10.1177/00910260241231371","url":null,"abstract":"Employee performance management (PM) can benefit employees, organizations, and wider stakeholders, but it is often done poorly, and public administrations pose contextual constraints to doing it well. It has inherent tensions between the goal of accountability and development, is complex, and requires alignment across both a formal administrative level and an informal psychosocial level. In public administration, three contextual factors add complexity and difficulty—competing goals, red tape and public service motivation. This study examines how line managers—a neglected group in PM studies—“do” performance management in practice. Data were collected via interviews with public sector managers in the “new public management” influenced New Zealand public sector. Competing goals and red tape make PM difficult, offer little accountability, and inhibit employee development, which often must run parallel to formal practices. They also limit managerial skill development. Failings in one practice, such as setting employee goals, impact subsequent formal and informal practices. Public service motivation provides workarounds. To work well, modern performance management could be reconstrued less as a compliance activity and more as a psychosocial process reinforced by a formal, prescribed organization system. Practical insights into barriers and opportunities, to improve performance management, are identified.","PeriodicalId":47366,"journal":{"name":"Public Personnel Management","volume":"172 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139950154","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Bringing Public Virtue Back: How Does Ethical Leadership Impact Street-Level Bureaucrats’ Enforcement Style?","authors":"Guanghuai Zheng, Mingzi Ma, Zexin Wu, Yean Wang","doi":"10.1177/00910260241227562","DOIUrl":"https://doi.org/10.1177/00910260241227562","url":null,"abstract":"Public virtues can help street-level bureaucracies reflect and respond to the shortcomings in current public administration. According to the public virtue approach, this research identifies the key role of ethical leadership in improving the enforcement of street-level bureaucrats (SLBs). By promoting subordinates’ psychological empowerment, ethical leadership is significantly and positively correlated with facilitation, accommodation, and legal style. Public service motivation and organizational citizenship behavior moderate the above processes in diverse ways. This research calls for bringing public virtue back to street-level practices, and particularly for educating and encouraging the public sector about ethical leadership that will provide values, guidance, and empower SLBs to exercise virtue.","PeriodicalId":47366,"journal":{"name":"Public Personnel Management","volume":"253 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139950057","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}