Flexible Work in the Public Sector: A Dual Perspective on Cognitive Benefits and Costs in Remote Work Environments

IF 3.1 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR
Barbara Barbieri, Diego Bellini, Federica Batzella, Marina Mondo, Roberta Pinna, Maura Galletta, Silvia De Simone
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Abstract

The COVID-19 pandemic has accelerated the adoption of flexible work arrangements within the Italian public administration. While much of the existing research has focused on the drawbacks of such arrangements, there has been less exploration of their benefits. Cognitive demands related to the structure of work activities, planning of working hours, planning of workplaces, and coordination with others, under flexible working conditions, might be considered as job resources that act as challenging demands within the Job Demand-Resource (JD-R) model. This study aimed to explore how the “cognitive challenge of flexible work” (CCFW) impact job satisfaction through home-based performance, taking into account the role of weekly working hours on home-based performance. Furthermore, the potential moderating role of cognitive and physical job demands between CCFW and home-based performance was explored. Using structural equation modeling on data from 484 public employees, the findings confirmed the positive impact of the structure of work tasks and planning of working times on both job satisfaction and home-based performance. In addition, cognitive demands (i.e., perception of cognitive work overload) played a moderating role in the mediated relationship between coordinating with others on job satisfaction and the structure of working tasks on job satisfaction through home-based performance.
公共部门的灵活工作:远程工作环境中认知收益与成本的双重视角
COVID-19 大流行加快了意大利公共行政部门采用灵活工作安排的步伐。现有研究大多集中于此类安排的弊端,而对其益处的探讨则较少。在灵活工作条件下,与工作活动的结构、工作时间的规划、工作场所的规划以及与他人的协调有关的认知需求可被视为工作资源,在工作需求-资源(JD-R)模型中充当挑战性需求。本研究旨在探讨 "灵活工作的认知挑战"(CCFW)如何通过居家绩效影响工作满意度,同时考虑到每周工作时间对居家绩效的影响。此外,研究还探讨了认知和体力工作要求在 CCFW 与居家绩效之间的潜在调节作用。通过对 484 名公职人员的数据进行结构方程建模,研究结果证实了工作任务结构和工作时间规划对工作满意度和居家绩效的积极影响。此外,在与他人协调对工作满意度和工作任务结构通过居家绩效对工作满意度的中介关系中,认知需求(即认知工作超负荷感)起到了调节作用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
6.00
自引率
3.30%
发文量
19
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