Navigating Job Satisfaction: Unveiling the Nexus of Diversity, Equity, Inclusion, Accessibility (DEIA), Perceived Supervisory Support, and Intrinsic Work Experience

Abstract

This study aims to unravel the intricate interplay among diversity, equity, inclusion, and accessibility (DEIA), along with perceived supervisory support (PSS) and intrinsic work experience (IWE), as pivotal determinants influencing the job satisfaction (JSC) of employees with disabilities. The research sample used comprises civil servants employed in government organizations in Indonesia. Utilizing covariance-based structural equation modeling (CB-SEM), the analysis encompasses confirmatory factor analysis (CFA) and the evaluation of a structural model, coupled with hypothesis testing, to confirm the findings. The study’s findings affirm not only the direct influence of DEIA components and IWE on the JSC of employees with disabilities, but also highlight the indirect mediation of DEIA components and JSC through PSS. This study stands as a pioneering effort in exploring the interplay between DEIA, PSS, and IWE with regard to the JSC of employees with disabilities.