Journal of Innovation & Knowledge最新文献

{"title":"Are digital content subscription services still thriving? Analyzing the conflict between innovation adoption and resistance","authors":"","doi":"10.1016/j.jik.2024.100581","DOIUrl":"10.1016/j.jik.2024.100581","url":null,"abstract":"<div><div>Currently, the global market for subscription services is facing a crisis of approaching saturation, prompting increased attention to the Asia-Pacific region. Meanwhile, digital content subscription services in Japan are late in the game but are on a continuous upward trend, indicating significant development potential. Despite a global shift towards digital consumption, Japan's strong preference for physical items such as CDs and books, presents an interesting contrast that warrants further research. This study integrates the innovation diffusion and resistance theories to investigate consumers’ actual usage and continuous purchase intention of digital content subscription services from both positive and negative perspectives. A questionnaire survey of 250 Japanese digital content subscribers yielded the following conclusions: First, compatibility positively influenced actual usage. Second, trialability negatively impacted actual usage. The unique characteristics of digital content subscription services were identified and compared with those of other innovative services. Furthermore, the tradition barrier exhibited a negative effect on actual usage. Last, actual usage was found to significantly and positively impact continuous purchase intention. By understanding the nuances of the Japanese market, companies can develop effective global strategies to cater to diverse consumer segments and remain competitive in an ever-changing digital landscape.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":null,"pages":null},"PeriodicalIF":15.6,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142534252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Changing the sails to survive the storm: Strategies that foster international business model innovation during a crisis","authors":"","doi":"10.1016/j.jik.2024.100584","DOIUrl":"10.1016/j.jik.2024.100584","url":null,"abstract":"<div><div>Persisting global crises, such as COVID-19, pose significant challenges for international companies. The increase in uncertainty and instability in foreign markets has profoundly affected firms' strategic decisions, forcing them to adapt to dynamic conditions in order to maintain or improve their international performance. Grounded in the dynamic capabilities view, this study examines how exploration and exploitation strategies drive international business model innovation, ultimately affecting international performance and expectations concerning crisis survival during the COVID-19 crisis.</div><div>Utilizing survey data from 1455 internationalized companies, we use structural equation modeling to test our hypotheses. The results show that, although both exploration and exploitation strategies foster international business model innovation, exploration has a stronger effect than exploitation. The results further emphasize that international business model innovation has a positive impact not only on the expectation of crisis survival but also on the international performance.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":null,"pages":null},"PeriodicalIF":15.6,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142534300","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Aligning innovative banks’ sustainability strategies with customer expectations and perceptions: The CSR feedback framework","authors":"","doi":"10.1016/j.jik.2024.100596","DOIUrl":"10.1016/j.jik.2024.100596","url":null,"abstract":"<div><div>In the ever-evolving banking landscape, effectively addressing sustainability concerns while meeting customer expectations is essential. This study introduces an innovative Corporate Social Responsibility (CSR) Feedback Framework designed to align the banks’ sustainability strategies with customer perceptions and expectations. The framework utilizes a comprehensive approach by integrating customer feedback on CSR through a survey-based methodology grounded in the Global Reporting Initiative (GRI) guidelines. It features the novel CSR Feedback Matrix to evaluate the degree to which a bank's sustainability strategy aligns with customer expectations and satisfaction, while also comparing these factors against those of competitors within the industry. Additionally, the framework employs the TOPSIS technique to calculate a Critical CSR Score (CCS), ranking sustainability aspects based on their level of criticality. The findings reveal key areas where banks can enhance their CSR efforts to better meet customer requirements. Furthermore, the analysis of customer segmentation by demographic factors provides actionable insights for developing targeted CSR strategies tailored to diverse customer needs and preferences. This research contributes to the ongoing dialogue regarding sustainability strategies from a customer-centric perspective, providing practical guidance for managers to foster positive customer relationships while advancing corporate responsibility.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":null,"pages":null},"PeriodicalIF":15.6,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142534254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Seeding young entrepreneurs: The role of business incubators","authors":"","doi":"10.1016/j.jik.2024.100579","DOIUrl":"10.1016/j.jik.2024.100579","url":null,"abstract":"<div><div>This study focusses on young entrepreneurs and considers the extent of business incubators’ impact on the development and visibility of projects headed by young people. To do so, we analyse incubators’ role as ecosystems for entrepreneurship in Spain based on the 2023 Funcas survey. First, we categorised incubators according to entrepreneurs’ age, defining young incubators as those in which most of the businesses are run by individuals under 35, excluding those over that age. We analyse variables that include the services offered and the frequency of events or training within the incubators to determine which approaches benefit or harm young entrepreneurs. This study uses a statistical approach, with quantitative data from the questionnaire as a starting point to characterise and identify young entrepreneurial profiles in business incubators. We develop and test two hypotheses using the chi-squared test, which is a non-parametric (distribution free) technique. Finally, we include a brief analysis of young entrepreneurs’ personality traits to shed light on some defining characteristics, concluding that personal initiative is a key feature amongst entrepreneurs under the age of 35. We conclude that the incubator system in Spain harms young entrepreneurs and propose some relevant recommendations to reverse this trend.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":null,"pages":null},"PeriodicalIF":15.6,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142425069","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Digital capabilities and metaverse entrepreneurial performance: Role of entrepreneurial orientation","authors":"","doi":"10.1016/j.jik.2024.100617","DOIUrl":"10.1016/j.jik.2024.100617","url":null,"abstract":"<div><div>This study examines the influence of digital capabilities in sculpting entrepreneurial orientation (EO) and enhancing metaverse entrepreneurial performance (MEP). Grounded in the theoretical frameworks of the resource-based view (RBV) and dynamic capability theory (DCT), this research explains the mechanisms through which three facets of digital capabilities (infrastructure, business spanning, and proactive stance) cultivate an ecosystem conducive to entrepreneurial expansion and efficacy within the metaverse. Based on a data set of 403 metaverse entrepreneurs, a multifaceted analytical approach is applied. Partial least squares structural equation modeling (PLS-SEM) is used to assess latent variable relationships. Importance-performance map analysis (IPMA) is used to evaluate the performance and importance of various constructs. Fuzzy-set qualitative comparative analysis (fsQCA) is used to identify complex causal relationships. Collectively, these techniques enable the examination of the interplay among digital capabilities, EO, and MEP. The empirical findings show the positive impact of digital capabilities on EO and MEP, with EO mediating this relationship. These results underscore the need for metaverse entrepreneurs to improve their digital capabilities and EO to achieve enhanced performance within this dynamic entrepreneurial ecosystem.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":null,"pages":null},"PeriodicalIF":15.6,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142586508","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Does metaverse improve recommendations quality and customer trust? A user-centric evaluation framework based on the cognitive-affective-behavioural theory","authors":"","doi":"10.1016/j.jik.2024.100569","DOIUrl":"10.1016/j.jik.2024.100569","url":null,"abstract":"<div><div>Recommendation agents (RAs) have proven to be effective decision-making tools for customers, as they can boost trust and loyalty when customers shop online. They can analyse large amounts of data using machine learning algorithms and predictive analytics capabilities to provide highly relevant recommendations to users. In previous studies, several approaches have been implemented to refine and assess the effectiveness of these agents. As a new form of virtual reality universe, metaverses can be seen as a new venue for improvements in the performance of online RAs. By exploiting the capabilities of the metaverse and incorporating data about the user's behaviour and preferences, the performance of these systems can be enhanced in terms of the accuracy, diversity, and novelty of the generated recommendations. The metaverse can provide visually appealing and interactive recommendations, and there are several potential factors that can affect the customer's experience. The cognitive-affective-behavioural theory is used to develop the proposed research model. This study investigates the impact of the capabilities of the metaverse on three quality factors of RAs: diversity, accuracy, and novelty. The influence of the quality of the recommendations on affective trust and the influence of affective trust on customer loyalty are also examined. In addition, as this is an emerging technology, perceived privacy plays a crucial role in maintaining users' trust and confidence. Hence, the moderating influence of perceived privacy on the relationship between the quality and affective trust of RAs is examined. The moderating impact of product knowledge on the relationship between the individual perception of trust and loyalty is investigated. Data were acquired from 288 Malaysian respondents and analysed using the PLS-SEM method. The findings of this study show that the capabilities of the metaverse have favorable impacts on several quality factors of the recommender system, including accuracy, diversity, and novelty. Furthermore, these quality factors impact the perceived quality of RAs, which in turn impacts customer trust and loyalty. Perceived privacy acts as a moderator on the relationship between the quality of recommendations and the individual's perception of trust.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":null,"pages":null},"PeriodicalIF":15.6,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142539102","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Metaverse applications and supply chain innovation: insights from text mining","authors":"","doi":"10.1016/j.jik.2024.100591","DOIUrl":"10.1016/j.jik.2024.100591","url":null,"abstract":"<div><div>This study explored the growing adoption of the Metaverse in the supply chain field, primarily focusing on topics discussed in news media and identifying the benefits of effective implementations. It further investigated whether disparities in these topics exist across various industries. Over 2,000 news articles, published in reputable global newspapers were collected using the LexisNexis online database to examine the applications of the Metaverse in supply chains. The study employed Latent Dirichlet Allocation (LDA) and BERTopic topic-modeling methodologies to identify prevalent topics within these articles. The results show that the BERTopic approach yields more coherent topics than the LDA approach. The most prominent topic identified was \"global supply chain growth amplified by digital technologies\", highlighting the potential of the Metaverse to enhance financial growth across supply chains. The analysis also revealed that the Metaverse is being utilized across diverse sectors, including manufacturing, warehousing, logistics, retail, media, and mining. This study provided multi-faceted implications, extending beyond academic insights to offer tangible guidance for policymakers and industry leaders on the advantages and challenges of Metaverse implementation. This research contributed a fresh perspective to the existing literature by identifying key topics and successful implementations.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":null,"pages":null},"PeriodicalIF":15.6,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142534412","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"What shapes innovative firms’ performance? A multi-level analysis","authors":"","doi":"10.1016/j.jik.2024.100599","DOIUrl":"10.1016/j.jik.2024.100599","url":null,"abstract":"<div><div>The industry organization theory in the early stage emphasizes the structure-conduct-performance (SCP) paradigm, indicating that industry characteristics and structure factors influence firm performance. Accompanied by technology development and the enhancement of innovation capabilities, the resource-based theory (RBT) has gradually attracted greater attention. Industry structure and competitive forces emphasize the role of external industrial environment factors in influencing a firm's strategic decision-making. Firms employ resources as their competitive advantage to adapt to the industrial environments and to shape the own performance.</div><div>This study uses hierarchical linear modeling (HLM) to integrate SCP and RBT and to analyze the different levels of effects on firm performance. The integrated theoretical framework suggests multi-level relationships between industry and firm dynamics. Specifically, industry-level factors include industry potential, scale, and dynamics that positively moderate firm-level competitive advantages (innovation resources, organizational resources, and slack resources) and firm performance. The research findings also reveal that industry competitiveness negatively moderates impacts on the relationship between firm competitive advantages and performance. The integration of both industry and firm competitive advantages shapes firm performance.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":null,"pages":null},"PeriodicalIF":15.6,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142552179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Restaurant resilience: A qualitative study of resilience, adaptability, and innovation of the Alabama restaurant industry during the COVID-19 pandemic","authors":"","doi":"10.1016/j.jik.2024.100583","DOIUrl":"10.1016/j.jik.2024.100583","url":null,"abstract":"<div><div>The COVID-19 pandemic had a profound impact on the restaurant industry in Alabama. This qualitative study examines how Alabama restaurants demonstrated resilience and adaptability across three distinct phases of the pandemic, including the period of unrestricted activities, offering a new perspective. The findings highlight significant operational, financial, and labor-related difficulties faced during these phases. Key strategies include operational adjustments, technology integration, and strategic financial management. The study underscores the critical role of technology in maintaining customer connections and adapting service models during disruptions. It introduces a conceptual model that offers valuable contingency plans for operational innovation and resilience, helping restaurants manage crises effectively. Additionally, the research emphasizes the crucial role of government financial support in the survival and recovery of restaurants during the pandemic. The study enriches the existing literature by providing insights into the post-recovery impact of COVID-19 on the restaurant sector.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":null,"pages":null},"PeriodicalIF":15.6,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142534299","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Green entrepreneurial intention, knowledge management process, and green entrepreneurial behaviour through a lens of transformative innovation","authors":"","doi":"10.1016/j.jik.2024.100567","DOIUrl":"10.1016/j.jik.2024.100567","url":null,"abstract":"<div><div>Entrepreneurship accelerates a country's economy due to its great contribution to community welfare. In the context of sustainability, green entrepreneurial behaviour is beneficial, since it reduces environmental causalities. Small businesses, however, are seen as culprits, causing damage to the environment. Rapid changes in business dynamics emphasize the need for sustainable entrepreneurship which ensures environmental and social sustainability. This study extends current body of knowledge by introducing transformative innovation as a mediator in light of the normative dimension in which entrepreneurs are actors responsible for bringing change to systems through collective behaviour. In a sample of Chinese manufacturing entrepreneurs, the study reveals that the knowledge management process and green entrepreneurial intention are positively linked to green entrepreneurial behaviour. It also shows that transformative innovation is positively related to green entrepreneurial behaviour. Finally, it confirms that transformative innovation is a significant mediator. The study provides guidance for policymakers establishing policies related to achieving green entrepreneurial behaviour using effective knowledge management processes and transformative innovation.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":null,"pages":null},"PeriodicalIF":15.6,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142538565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}