BUSINESS AND SOCIETY REVIEW最新文献_第7页

A comparison of the environmental sustainability of brick-and-mortar retailing and online retailing: Contrasting academic research and consumer perceptions 实体零售与网络零售的环境可持续性比较：学术研究与消费者看法的对比

IF 1.8

BUSINESS AND SOCIETY REVIEW Pub Date : 2023-12-06 DOI: 10.1111/basr.12332

Patrick Klein, Bastian Popp

{"title":"A comparison of the environmental sustainability of brick-and-mortar retailing and online retailing: Contrasting academic research and consumer perceptions","authors":"Patrick Klein, Bastian Popp","doi":"10.1111/basr.12332","DOIUrl":"10.1111/basr.12332","url":null,"abstract":"Sustainability has become paramount in society and retail. Therefore, this study aims to compare the environmental sustainability of brick-and-mortar retail and e-commerce. A literature review identifies various factors, such as buildings, shopping trips, order bundling, returns, packaging, transport and logistics, and environmentally conscious behavior, that determine the channel that is superior in terms of environmental sustainability. While these factors are context-specific and depend on several actors (e.g., consumers, retailers, and logistics service providers), most studies consider e-commerce to be more environmentally friendly than purchases from brick-and-mortar stores. However, this review demonstrates that most previous studies have focused on objective criteria (e.g., CO2). Therefore, to reflect the importance of consumers' perspectives on channel choice, we conducted four empirical studies that provide insights into the perceived environmental sustainability of each channel. In contrast to experts' views, consumers perceive e-commerce as less sustainable than brick-and-mortar retailing. Hence, online retailers should improve their communication strategies and highlight the potential environmental advantages of e-commerce and omni-channel retailing. Brick-and-mortar retailers are advised to reduce the environmental damage they cause and encourage their customers to act in an eco-friendly manner.","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 4","pages":"635-660"},"PeriodicalIF":1.8,"publicationDate":"2023-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/basr.12332","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138547371","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Social protest action, stakeholder management, and risk: Managing the impact of service delivery protests in South Africa 社会抗议行动、利益相关者管理和风险：管理南非服务提供抗议的影响

IF 1.9

BUSINESS AND SOCIETY REVIEW Pub Date : 2023-09-18 DOI: 10.1111/basr.12327

Albert Wöcke, Robert Grosse, Morris Mthombeni, Stefan Pfeffer

{"title":"Social protest action, stakeholder management, and risk: Managing the impact of service delivery protests in South Africa","authors":"Albert Wöcke, Robert Grosse, Morris Mthombeni, Stefan Pfeffer","doi":"10.1111/basr.12327","DOIUrl":"https://doi.org/10.1111/basr.12327","url":null,"abstract":"Stakeholder management is an important method for reducing business risk. Recent decades have seen the growth of a new type of stakeholder: social protest stakeholders, individuals engaging in protest action which is directed at other unrelated parties, often the government. However, the actions of social protest stakeholders may negatively affect companies located nearby. This stakeholder category has not received any formal attention in the literature, and this article addresses the knowledge gap by exploring the effects of community-driven protest action in South Africa and the strategies that firms adopt to mitigate the negative consequences of such protests. A multiple case study analysis was used to describe this type of stakeholder group and the management of the consequences of social protest action. Eight manufacturing companies in the Gauteng province participated in the study, the companies varied in size and industry. Among the key findings are that companies need to be highly adaptable if they are to mitigate the impact of protest action. We make practical suggestions about how companies may manage these risks, including the recommendation that companies engage more directly with social protestors to manage risks. The study makes an important contribution to the literature by identifying an additional key category of stakeholder and proposing a risk management approach to avert or minimize loss and damage.","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 3","pages":"436-458"},"PeriodicalIF":1.9,"publicationDate":"2023-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/basr.12327","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50152229","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Investigating the role of the state in regulating corporate social responsibility: Evidence from the Gulf Cooperation Council countries 调查国家在规范企业社会责任方面的作用：来自海湾合作委员会国家的证据

IF 1.9

BUSINESS AND SOCIETY REVIEW Pub Date : 2023-09-15 DOI: 10.1111/basr.12322

Osman Ahmed El-Said, Heba Aziz, Maryam Mirzaei, Michael Smith

{"title":"Investigating the role of the state in regulating corporate social responsibility: Evidence from the Gulf Cooperation Council countries","authors":"Osman Ahmed El-Said, Heba Aziz, Maryam Mirzaei, Michael Smith","doi":"10.1111/basr.12322","DOIUrl":"https://doi.org/10.1111/basr.12322","url":null,"abstract":"The purpose of this research is to provide an overview of state governance for corporate social responsibility (CSR) in the countries of the Gulf Cooperation Council (GCC). A systemic literature review method is employed to collect 88 relevant publications, and a qualitative coding method is used to identify 98 governance instruments from those publications. These are grouped into 13 themes and then examined within three conceptual models. The findings reveal that most of the instruments are geared towards ethical expectations, internal and external social responsibility, raising awareness, and socio-economic development. The findings are then explored within four theories. The results suggest that CSR governance in the GCC is at a moderate to high level of bureaucratization; reflects Islamic identity, national development targets, and business accountability; is between the stages of habitualization and objectification; and relies mostly on normative pressures. Recommendations for policymakers and company managers are then presented based on these findings.","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 3","pages":"459-487"},"PeriodicalIF":1.9,"publicationDate":"2023-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50134004","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Toward organizational integrity measurement: Developing a theoretical model of organizational integrity 组织完整性度量：建立组织完整性的理论模型

IF 1.9

BUSINESS AND SOCIETY REVIEW Pub Date : 2023-09-15 DOI: 10.1111/basr.12329

Madeleine J. Fuerst, Christoph Luetge, Raphael Max, Alexander Kriebitz

{"title":"Toward organizational integrity measurement: Developing a theoretical model of organizational integrity","authors":"Madeleine J. Fuerst, Christoph Luetge, Raphael Max, Alexander Kriebitz","doi":"10.1111/basr.12329","DOIUrl":"https://doi.org/10.1111/basr.12329","url":null,"abstract":"Organizational integrity is a key concept with and through which a company can assume its responsibility for ethical and societal issues. It is a basic premise for sustainable corporate success, as ethical risks ultimately become economic risks for a company. Recent research shows the potential of integrity-based governance models to reduce corporate risks and to improve business performance. However, companies are not yet able to assess nor evaluate their level of organizational integrity in a sound and systematic way. We aim to develop a theoretical model as a basis for the measurement of organizational integrity by conceptualizing the construct and sizing the theoretical model's scope. We suggest that the theoretical model follows a holistic approach and involves three types of dimensions: prerequisite dimensions, independent dimensions, and dependent dimensions. The organizational integrity triad—consisting of active commitments to self-imposed norms and principles, their transparent institutionalization into corporate processes and structures, and their implementation into action—plays a key role in this context.","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 3","pages":"417-435"},"PeriodicalIF":1.9,"publicationDate":"2023-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/basr.12329","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50134005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Third eye: Unraveling the past, present, and future of the transgender workforce 第三只眼：揭开跨性别劳动力的过去、现在和未来

IF 1.9

BUSINESS AND SOCIETY REVIEW Pub Date : 2023-09-12 DOI: 10.1111/basr.12326

Vibhav Singh

{"title":"Third eye: Unraveling the past, present, and future of the transgender workforce","authors":"Vibhav Singh","doi":"10.1111/basr.12326","DOIUrl":"https://doi.org/10.1111/basr.12326","url":null,"abstract":"In the 21st century, talent is dynamic, with workplaces being defined by diverse sexual orientations. In this context, a quantitative approach through the lens of a bibliometric technique of citation and co‐citation analyses was applied to study 456 publications on the topic of the transgender workforce from 1988 to 2022, and a co‐word analysis was used to showcase a visual representation of the concept. This research unravels significant lines of output; for instance, it assessed the publication efficiency of authors, journals, institutions, and nations. We obtained three clusters, which are: multilayered workplace discrimination against transgender employees, policies and practices to support transgender employees in the workplace, and the multi‐level impact of negative workplace experiences on transgender employees. Given the volume of literature, it is difficult for bibliometric analyses to unearth the entire knowledge structure of the concept. Therefore, this study attempts to understand the knowledge structure of the transgender workforce from a quantitative perspective. In addition, this study draws from and integrates disciplines like sociology, management, and psychology. Lastly, this research discusses how the concept has evolved over the decade.","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 3","pages":"549-567"},"PeriodicalIF":1.9,"publicationDate":"2023-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50139908","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

No card, no service: Challenges faced by vulnerable populations of a cashless society 没有卡，就没有服务：无现金社会弱势群体面临的挑战

IF 1.9

BUSINESS AND SOCIETY REVIEW Pub Date : 2023-09-12 DOI: 10.1111/basr.12324

Dan Horne, M. Cary Collins

{"title":"No card, no service: Challenges faced by vulnerable populations of a cashless society","authors":"Dan Horne, M. Cary Collins","doi":"10.1111/basr.12324","DOIUrl":"https://doi.org/10.1111/basr.12324","url":null,"abstract":"How people pay is critically important to consumers and businesses alike. Many consumers are choosing to pay for goods and services from an increasing number of options. Tech-savvy urbanites buy coffee by tapping their phone on a reader. Parents returning from a night out use peer-to-peer payment apps, such as Venmo, to pay the sitter. The recent explosion of financial innovations promises faster, more efficient, and cheaper transactions. These increasing digital payment options coincide with decreased number and volume of cash transactions. However, vulnerable populations face more constrained payment choices and often rely exclusively on cash. Without experience, devices, or acceptable credit histories, vulnerable populations may have little access to digital transactions. The advantages of falling digital costs and other benefits thus accrue to the digitally connected. At the same time, those who must transact in coins and paper money are likely to find their relative costs increasing. This paper highlights payment trends and the potential impact on vulnerable populations in the United States as we move toward a cashless society. This paper should stimulate discussions of public policy initiatives to mitigate digital payment issues for vulnerable people.","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 3","pages":"532-548"},"PeriodicalIF":1.9,"publicationDate":"2023-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50130698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Mindful but forgetful: The negative effect of trait mindfulness on memories of immoral behavior 正念但健忘：特质正念对不道德行为记忆的负面影响

IF 1.9

BUSINESS AND SOCIETY REVIEW Pub Date : 2023-09-12 DOI: 10.1111/basr.12328

Scott J. Reynolds, Matt Eliseo, Trevor S. Watkins, Misha Mariam

引用次数: 0

The framing of initial COVID-19 communication: Using unsupervised machine learning on press releases 新冠肺炎初始沟通的框架：在新闻稿中使用无监督机器学习

IF 1.9

BUSINESS AND SOCIETY REVIEW Pub Date : 2023-09-10 DOI: 10.1111/basr.12323

Stella Tomasi, Sushma Kumble, Pratiti Diddi, Neeraj Parolia

{"title":"The framing of initial COVID-19 communication: Using unsupervised machine learning on press releases","authors":"Stella Tomasi, Sushma Kumble, Pratiti Diddi, Neeraj Parolia","doi":"10.1111/basr.12323","DOIUrl":"https://doi.org/10.1111/basr.12323","url":null,"abstract":"The COVID-19 pandemic was a global health crisis that required US residents to understand the phenomenon, interpret the cues, and make sense within their environment. Therefore, how the communication of COVID-19 was framed to stakeholders during the early stages of the pandemic became important to guide them through specific actions in their state and subsequently with the sensemaking process. The present study examines which frames were emphasized in the states' press releases on policies and other COVID information to influence stakeholders on what to focus on to help with sensemaking during the crisis. We conducted content analysis on 602 press releases from 50 US states using an unsupervised machine learning approach called Latent Dirichlet Allocation (LDA). The results show that health communication using press releases to help the public make sense of the crisis were framed to include health frames as well as economic frames. Health communication messages are typically framed with health and safety measures; however, this study shows that economic frames were emphasized more than public health frames in the government's health communication for COVID-19, which forced both large and small businesses to engage in specific socially responsible activities that were previously voluntary to support public health safety.","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 3","pages":"515-531"},"PeriodicalIF":1.9,"publicationDate":"2023-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50148212","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Do advertisements with a social message elevate subjective well-being?: An examination of empirical associations 带有社交信息的广告能提升主观幸福感吗？：实证关联研究

IF 1.9

BUSINESS AND SOCIETY REVIEW Pub Date : 2023-09-09 DOI: 10.1111/basr.12325

Iqra Manzoor, Zia ul Haq

{"title":"Do advertisements with a social message elevate subjective well-being?: An examination of empirical associations","authors":"Iqra Manzoor, Zia ul Haq","doi":"10.1111/basr.12325","DOIUrl":"https://doi.org/10.1111/basr.12325","url":null,"abstract":"Advertising, a form of publicity, can pass on a social message so that people understand their sobligation towards society. The purpose of this study was to look into how consumers responded to socially conscious advertisements. This study conceptualizes the antecedents of attitude towards commercial advertisements that incorporate the social message, including advertising creativity, informativeness, and emotional appeal; each one can influence consumers' behavior. This study also examined the relationship between (i) Attitude towards the ad with a social message and purchase intention of the consumer and (ii) Purchase intention of the consumer and subjective well-being. The interrelationships in the proposed model were investigated using structural equation modeling (SEM). A quantitative survey of university students was conducted in order to gather the data, which was based on an experiment. A field survey of 395 students was conducted to test the hypotheses. The results of the empirical tests confirm that attitude towards the advertisement positively affects the purchase intention of the consumer and that advertising creativity and emotional appeal are the key predictors of attitude towards the advertisement that highlights a social issue. And, purchase intention positively influences the subjective well-being of the consumers. This paper contributes to the theory by giving new insight into the advertising literature. It also provides the necessary knowledge to marketers and advertisers on commercial advertisements incorporating a social message and the subjective well-being of consumers.","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 3","pages":"488-514"},"PeriodicalIF":1.9,"publicationDate":"2023-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50145382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Putting first things first1: Ordering DEI (diversity, equity, inclusion) in light of subsidiarity 把重要的事情放在第一位：根据辅助性对DEI（多样性、公平、包容）进行排序

IF 1.8

BUSINESS AND SOCIETY REVIEW Pub Date : 2023-06-20 DOI: 10.1111/basr.12312

Emery Koenig, Michael Naughton

引用次数: 0