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International Journal of Hospitality & Tourism Administration最新文献

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Perception Gaps in Homestay Customers’ Unique Consumption Motivations: An Affordance Perspective 民宿消费者独特消费动机的感知差距:一个负担性视角
International Journal of Hospitality & Tourism Administration Pub Date : 2023-08-02 DOI: 10.1080/15256480.2023.2241446
Qiuai Huang, Chun Liu, Tongqian Zou
{"title":"Perception Gaps in Homestay Customers’ Unique Consumption Motivations: An Affordance Perspective","authors":"Qiuai Huang, Chun Liu, Tongqian Zou","doi":"10.1080/15256480.2023.2241446","DOIUrl":"https://doi.org/10.1080/15256480.2023.2241446","url":null,"abstract":"ABSTRACTThe development of homestays has brought academic attention to consumer satisfaction on sharing platforms. Three facets of homestays – a home-like feeling, interaction, and authenticity – are the core influencing factors that attract customers. However, little attention has been paid to whether consumers’ motivations are satisfied from the angles of hosts and customers. Based on affordance theory, this study explored perception gaps via text analysis. Regarding a home-like feeling, hosts described household appliances, whereas customers would prefer to know more about room hygiene and facilities. For interaction, hosts typically shared their hobbies; consumers were more interested in the hosts’ character and benefits for customers. In terms of authenticity, in addition to being concerned about the surrounding environment and features of homestays, consumers considered photos’ authenticity. Meanwhile, hosts typically ignored this aspect. This study broadens affordance theory’s scope and offers hosts guidance to attract customers.KEYWORDS: Homestayconsumption motivationsperception gapstext analysisaffordance theory AcknowledgmentsThe authors are grateful to the three anonymous reviewers and the editors for their helpful comments and suggestions.In addition, the authors would like to acknowledge the financial support of research project for Beijing Philosophy and Social Science Foundation [No.22JCB014], New Faculty of Beijing International Studies University [No.KYQH20A002] and R&D Program of Beijing Municipal Education Commission [SM202210031003].Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThe work was supported by the The National Social Science Fund of China .","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135016362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Introducing the New Editorial Team 介绍新的编辑团队
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2022-07-19 DOI: 10.1080/15256480.2022.2093064
Jaemin Cha, A. Yen
{"title":"Introducing the New Editorial Team","authors":"Jaemin Cha, A. Yen","doi":"10.1080/15256480.2022.2093064","DOIUrl":"https://doi.org/10.1080/15256480.2022.2093064","url":null,"abstract":"","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49326618","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
COVID-19, Financial Anxiety and the Psychological Well-being of Hotel Workers COVID-19、财务焦虑与酒店员工心理健康
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2022-03-30 DOI: 10.1080/15256480.2022.2055692
Christopher Mensah, E. M. Azila-Gbettor, E. F. Amissah, Evelyn Addison
{"title":"COVID-19, Financial Anxiety and the Psychological Well-being of Hotel Workers","authors":"Christopher Mensah, E. M. Azila-Gbettor, E. F. Amissah, Evelyn Addison","doi":"10.1080/15256480.2022.2055692","DOIUrl":"https://doi.org/10.1080/15256480.2022.2055692","url":null,"abstract":"ABSTRACT The novel coronavirus (COVID-19) has inflicted unprecedented damage on the hospitality and tourism industry. However, the mental health fallout of COVID-19 on hotel employees is yet to receive empirical attention. This study, therefore, examines the consequences of COVID-19 on the psychological well-being and financial anxiety of hotel employees. An online survey distributed via a social networking site generated 173 responses, which were analyzed using descriptive statistics and PLS-SEM. The results of the study indicated that COVID-19 risk perception intensified financial anxiety among hotel employees while reducing their social functioning capability. Financial anxiety elicits psychological distress among hotel workers while weakening their social functioning. The relationship between COVID-19 risk perception and psychological distress was mediated by financial anxiety. Implications for hotel practitioners and policymakers are discussed.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41607764","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Investigating Consumers’ Online Restaurant Selection Behaviors Using Eye-tracking Technology and Retrospective Think-aloud Interviews 基于眼动追踪技术和回顾性有声思考访谈的消费者网上餐厅选择行为研究
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2022-03-27 DOI: 10.1080/15256480.2022.2055690
Xiaoye Li, Jennifer Francois, J. Kwon
{"title":"Investigating Consumers’ Online Restaurant Selection Behaviors Using Eye-tracking Technology and Retrospective Think-aloud Interviews","authors":"Xiaoye Li, Jennifer Francois, J. Kwon","doi":"10.1080/15256480.2022.2055690","DOIUrl":"https://doi.org/10.1080/15256480.2022.2055690","url":null,"abstract":"ABSTRACT The purpose of this study was to explore consumers’ attention patterns and information search behaviors when they make online restaurant decisions on consumer review websites. Eye-tracking experiments and retrospective think-aloud interviews were conducted with 30 participants. In the browsing stage, the company-generated advertisements attracted most attention from consumers on one website; however, the attracted attention was not impactful on their dining decisions. In the deliberation stage, instead of reading the user-generated reviews in details, consumers skimmed through reviews; and their attention was attracted more to images embedded within the reviews. In addition, participants verbalized their overall preferences of information that helped them make quick decisions such as images and filter. This study provides valuable insights for hospitality researchers and practitioners.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41589517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
The Impact of Interactive Mobile Applications on Guests’ Intention to Use in Hotel: The Moderating Role of Self-Construal 交互式移动应用对客人酒店使用意愿的影响:自我解释的调节作用
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2022-03-27 DOI: 10.1080/15256480.2022.2055694
Jiyoung Hwang, Sungsik Yoon, M. Lee
{"title":"The Impact of Interactive Mobile Applications on Guests’ Intention to Use in Hotel: The Moderating Role of Self-Construal","authors":"Jiyoung Hwang, Sungsik Yoon, M. Lee","doi":"10.1080/15256480.2022.2055694","DOIUrl":"https://doi.org/10.1080/15256480.2022.2055694","url":null,"abstract":"ABSTRACT This paper examined the impact of interactive mobile applications regarding usefulness, ease to use, and enjoyment on consumers’ intentions used in hotels. The study also included the moderating role of self-construal. Confirmatory factor analysis and structural equation modeling were applied to test the proposed research model using a sample of 201 valid questionnaires. The results indicated significant positive relationships among hotel guests’ perceptions, attitudes, and behavioral intentions. Moreover, the moderating role test verified that self-construal has significant moderating interaction for two relationships: perceived usefulness and attitude, along with perceived ease of use and attitude. The findings enable practical usage of hotel mobile applications in the lodging industry, where hotel operators could offer advanced quality service to their consumers. This study contributes to the lodging industry by proposing how interactive mobile technology can be adapted to enhance consumers’ experiences and suggest benefits for their businesses.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44622075","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Can Brand Innovativeness Serve as a Signal to Enhance Brand Trust of Mobile Bookers? Exploring the Influence of Mobile Brand Experience 品牌创新能否成为提升手机预订商品牌信任的信号?探索移动品牌体验的影响
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2022-03-24 DOI: 10.1080/15256480.2022.2055695
Lan-Anh Phan Tran, Ting-Yueh Chang
{"title":"Can Brand Innovativeness Serve as a Signal to Enhance Brand Trust of Mobile Bookers? Exploring the Influence of Mobile Brand Experience","authors":"Lan-Anh Phan Tran, Ting-Yueh Chang","doi":"10.1080/15256480.2022.2055695","DOIUrl":"https://doi.org/10.1080/15256480.2022.2055695","url":null,"abstract":"ABSTRACT The present research, drawing on the Signaling Theory, proposes a mediation model, focusing on threefold: (i) the direct relationship between brand innovativeness and brand trust, (ii) the mediating effect of MBE, and (iii) a comprehensive measurement of MBE. As a result, brand innovativeness shows no direct influence on brand trust. However, it is found that such a relationship is fully mediated by MBE, which stresses the importance of this mechanism. The study contributes to extant knowledge with a deeper understanding of how brand innovativeness affects brand trust in consideration of the mediating role of MBE in the mobile booking context. Also, the validation of the MBE measurement scale with six dimensions provides valuable insights into the literature of experiential conceptualization. Accordingly, several managerial implications are discussed.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-03-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42066836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Market Forecast for the Sharing Economy, Using Airbnb in US Cities and in Taipei as an Example 共享经济的市场预测——以美国城市和台北的Airbnb为例
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2022-03-21 DOI: 10.1080/15256480.2022.2055693
Hsu-Tung Lee, Chia‐Yun Lin
{"title":"Market Forecast for the Sharing Economy, Using Airbnb in US Cities and in Taipei as an Example","authors":"Hsu-Tung Lee, Chia‐Yun Lin","doi":"10.1080/15256480.2022.2055693","DOIUrl":"https://doi.org/10.1080/15256480.2022.2055693","url":null,"abstract":"ABSTRACT This study aims to shed light on the prospects of the sharing economy by taking Airbnb as an example. We firstly collected listing data of Airbnb to analyze the growth patterns using the diffusion model for Taiwan and major cities in the United States. Afterward, we applied the Lotka–Volterra (LV) competition model to study the relationship between the Airbnb and local hotel industry in Taiwan with data from the Tourism Bureau of Taiwan. The study found that growth rates have been reaching their limits in both sets of markets. Moreover, the competition between Airbnb and the local hotel industry in Metro Taipei reflects a predator-and-prey relationship.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41836268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Reconfiguring an Established Wine Tourism Destination: A Dynamic Capabilities Approach 重构葡萄酒旅游目的地：一种动态能力方法
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2022-03-20 DOI: 10.1080/15256480.2022.2055691
Abel Duarte Alonso, S. Kok, O. T. K. Vu, S. O’Brien
{"title":"Reconfiguring an Established Wine Tourism Destination: A Dynamic Capabilities Approach","authors":"Abel Duarte Alonso, S. Kok, O. T. K. Vu, S. O’Brien","doi":"10.1080/15256480.2022.2055691","DOIUrl":"https://doi.org/10.1080/15256480.2022.2055691","url":null,"abstract":"ABSTRACT This study examines how an established wine tourism subarea continues to adapt to an increasingly competitive wine tourism destination market from the perspective of wineries in Spain’s Rioja Alta subarea. Furthermore, aligned with the chosen inductive approach, the study develops a reflective model through considering the dynamic capabilities approach as a theoretical foundation to examine the various dimensions affecting wine tourism. Semi-structured, face-to-face interviews with predominantly winery managers, on-site observations were conducted. In addition, wineries’ archival information was examined. Strong alignment between wineries’ strategies and reconfiguration/transformation were revealed. This dynamic capabilities-related cluster was manifested through “customisation,” where wineries offered unique product/service elements, thereby adding value to the winery visitation. The developed model highlights important implications for the long-term competitiveness of a region’s wine tourism.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41298408","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Cues that Work: Designing the Optimal Restaurant Crowdfunding Campaign in the US 如何在美国设计最佳的餐厅众筹活动
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2022-02-22 DOI: 10.1080/15256480.2022.2038335
Gabriela Lelo de Larrea, Jeong-Yeol Park, Kwangsoo Park, M. Altın
{"title":"Cues that Work: Designing the Optimal Restaurant Crowdfunding Campaign in the US","authors":"Gabriela Lelo de Larrea, Jeong-Yeol Park, Kwangsoo Park, M. Altın","doi":"10.1080/15256480.2022.2038335","DOIUrl":"https://doi.org/10.1080/15256480.2022.2038335","url":null,"abstract":"ABSTRACT This study explores how restaurant entrepreneurs incorporate various intrinsic and extrinsic cues into the design of reward-based crowdfunding campaigns to maximize their probability of success. This study aims to identify the optimal levels of each of these cues to guide entrepreneurs’ strategic behavior. Based on the cue utilization theory and the concept of optimal arousal, this study collected restaurant project data from Kickstarter. Linguistic Inquiry and Word Count (LIWC) was also used to quantify linguistic cues in the project title. Linear and quadratic terms of cues were included in the logistic regression model. An optimal campaign should have 13 pictures, 2 videos, a detailed but succinct description, and many rewards. The project title should have a neutral and conservative style instead of being extremely positive.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46185940","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Arrivederci! An Analysis of Tourism Impact in the Italian Provinces 再见!意大利各省旅游业影响分析
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2022-01-13 DOI: 10.1080/15256480.2021.2025187
A. Centinaio, N. Comerio, Fausto Pacicco
{"title":"Arrivederci! An Analysis of Tourism Impact in the Italian Provinces","authors":"A. Centinaio, N. Comerio, Fausto Pacicco","doi":"10.1080/15256480.2021.2025187","DOIUrl":"https://doi.org/10.1080/15256480.2021.2025187","url":null,"abstract":"ABSTRACT Benefits of rapid tourism development are widely welcomed by governments of many destinations, with a growing body of literature confirming the existence of a connection between tourism and economic growth in several countries across the world. However, even if sub-national studies are deemed relevant, they are still scarce: we fill this gap by verifying if and how the tourism-led and economic-led growth hypotheses affect Italian provinces. Main findings reveal that in about one fifth of Italian provinces the two hypotheses hold, with a decreasing marginal contribution of the tourism to the economic growth once it reaches a certain threshold. Therefore, it is possible to use tourism to support economies, even if discrepancies are foreseeable among territories.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43950961","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
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