{"title":"Promoting BMI through organizational culture: the mediating role of strategic flexibility","authors":"Dimitrios Kafetzopoulos, Katerina Gotzamani, Fotios Vouzas","doi":"10.1108/jsma-01-2024-0010","DOIUrl":"https://doi.org/10.1108/jsma-01-2024-0010","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The main purpose of this study is to investigate the role of organizational culture in creating a supportive environment for business model innovation (BMI) by focusing on the mediating role of strategic flexibility and the moderating effect of technological capability.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>To achieve this objective an empirical survey was conducted among 379 participant firms in Greece. CFA and finally hierarchical regression analysis were performed to validate the data and examine the hypothesized relationships.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results show that strategic flexibility mediates the relationship between organizational culture and BMI. The effect of organizational culture on strategic flexibility is stronger for firms with increased technological capability.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>Data were collected at only one point in time from one country, Greece. This might pose limitations on the generalizability of our results. Furthermore, we did not explore many internal or external mediating or moderating factors in the relationship between organizational culture and BMI.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>Managers should consider incorporating a suitable organizational culture into their strategies to enable them improve their strategic flexibility, which further promotes BMI.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The current state of knowledge of both theory and practice for critical organizational factors such as organizational culture, strategic flexibility, BMI and technological capability will be extended.</p><!--/ Abstract__block -->","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2024-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142200696","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mauricio Garita, Celso Fernando Cerezo Bregni, Rodrigo Asturias
{"title":"Stablecoins and inflation in Latin America: the case of Argentina","authors":"Mauricio Garita, Celso Fernando Cerezo Bregni, Rodrigo Asturias","doi":"10.1108/jsma-05-2023-0119","DOIUrl":"https://doi.org/10.1108/jsma-05-2023-0119","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this academic paper is to analyze Argentina’s inflationary situation through an understanding of its monetary policy over the years, and to identify its effect on the country’s poverty, explaining the relationship between fiat currencies and stable currencies.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>By analyzing the case of Argentina through descriptive methodology, the authors provide information on the use of stable currencies in Argentina and the reasons behind their use.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Through descriptive research, the authors were able to find out the situation regarding the use of stable currencies in Argentina. We identified how the country’s monetary policy has affected inflation and thus purchasing power parity.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>Given that cryptocurrency information is based on privacy, there are certain arguments that must be referred through qualitative aspects.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The importance of stablecoins in high inflation countries.</p><!--/ Abstract__block -->\u0000<h3>Social implications</h3>\u0000<p>The understanding on how cryptocurrencies are able to maintain purchasing power and help avoid inflation related poverty.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Discussion of cryptocurrency items, specifically stablecoins, has been limited due to their recent emergence and the existing discussion about their legality. The study presents an argument on the use of stablecoins by presenting a case that has not yet been studied.</p><!--/ Abstract__block -->","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2024-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142200697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Daniel Oyewale Abioye, Olufemi Popoola, Adebowale Akande, David Abimbola Fadare, Siyanbola Adewumi Omitoyin, Babatunde Yinusa, Olayinka Oladayo Kolade
{"title":"Farmers’ willingness to adopt digital application tools in Ogun State, Nigeria","authors":"Daniel Oyewale Abioye, Olufemi Popoola, Adebowale Akande, David Abimbola Fadare, Siyanbola Adewumi Omitoyin, Babatunde Yinusa, Olayinka Oladayo Kolade","doi":"10.1108/jsma-06-2023-0135","DOIUrl":"https://doi.org/10.1108/jsma-06-2023-0135","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The agricultural sector has experienced a transformative impact through the adoption of digital technologies, particularly mobile applications designed for farmers. This study investigates the factors influencing smallholder farmers' willingness to adopt digital application tools in Ogun State, Nigeria, focusing on the IITA herbicide calculator and Akilimo mobile applications.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Data were gathered from 572 smallholder farmers participating in the Zero Hunger project. This research contributes to the limited empirical evidence in Nigeria concerning farmers' willingness to adopt digital application tools. The study analyzes the effects of education, training, access to internet services, smartphone ownership, willingness to use paid applications, awareness of application tools and the cost of digital tools on farmers' willingness to adopt. Gender differentials in willingness to adopt were also explored.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results indicate positive and statistically significant effects of education, training, internet access, smartphone ownership, willingness to use paid applications, awareness of application tools and the cost of digital tools on farmers' willingness to adopt. However, female farmers exhibited a lower willingness to adopt digital application tools.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>Policymakers are urged to create supportive policies promoting basic formal education and provide effective extension services to enhance farmers' training. Additionally, efforts should be made to reduce the cost of digital applications and improve internet accessibility in rural areas. Encouraging female farmers to adopt advanced agricultural technologies is essential. Stakeholders are advised to raise awareness of digital application tools to expedite the adoption of agricultural technologies in the country.</p><!--/ Abstract__block -->\u0000<h3>Social implications</h3>\u0000<p>This study will be helpful for the government to determine the state’s readiness for digital agriculture, it will help technology developers and agricultural technology startups to understand the factors determining farmers willingness to adopt digital application tools.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study offers insights into the readiness of Ogun State, Nigeria, for digital agriculture. It provides valuable information for technology developers and agricultural startups to understand the determinants of farmers' willingness to adopt digital application tools, contributing to the advancement of the agricultural technology landscape.</p><!--/ Abstract__block -->","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2024-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142200710","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The effect of technological overlap on acquisition premiums: moderating roles of target firm's technology clockspeed and industry munificence","authors":"Jianan Li, Haemin Dennis Park, Jung H. Kwon","doi":"10.1108/jsma-03-2024-0045","DOIUrl":"https://doi.org/10.1108/jsma-03-2024-0045","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Drawing on the literature on technological acquisition and the knowledge-based view , this study examines how technological overlap between acquiring and target firms influences acquisition premiums. We further explore how the resulting synergies are contingent on the dynamic characteristics of the target firm, specifically its technology clockspeed and industry munificence. Technology clockspeed indicates the pace of technological evolution, reflecting internal dynamic resources, while industry munificence represents the abundance of external resources. These boundary conditions illustrate the dynamics of synergies, explaining their moderation effects on acquisition premiums.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>We analyze a sample of 369 technological acquisitions by publicly traded U.S. firms between 1990 and 2011. To test our hypotheses, we used the ordinary least squares regression model with robust standard errors clustered by acquiring firms. In the robustness checks, we applied the generalized estimating equations to account for non-independent observations in our sample and verified that the results were robust to an alternative two-way clustering approach.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>We suggest that a low level of technological overlap between an acquiring firm and its target firm leads the acquiring firm to offer a high acquisition premium because of the expected synergistic potential that evolves from combining two distant technological bases. We further find that this effect is contingent on the target firm's technology clockspeed and industry munificence. Specifically, the negative effect is amplified when target firms exhibit a rapid pace of technological evolution, whereas it is weakened when target firms operate in highly munificent industries characterized by robust growth and abundant resource flows.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>This study has several limitations, but it offers opportunities for future research. First, our sample is limited to domestic acquisitions between U.S. publicly traded firms, which may restrict generalizability. Cross-border acquisitions could reveal different dynamics, as technology leakage and national security concerns might make technological overlap a more sensitive factor. Additionally, private firms were not included, and their distinct strategic considerations could provide further insights. Future research could explore post-acquisition data to validate these synergies and expand the scope to include international contexts and private firms for a comprehensive analysis.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>Our findings highlight important implications for managers in technology sector acquisitions. This study underscores the need for a thorough evaluation of target firms to avoid misjudging synergies. Low technological overlap can heighten expectatio","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2024-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142200698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Javier Martínez-Falcó, Eduardo Sánchez-García, Bartolomé Marco-Lajara, Jolanta Słoniec
{"title":"Knowledge management as a driver of economic performance in the Spanish wine industry: the mediating role of open innovation","authors":"Javier Martínez-Falcó, Eduardo Sánchez-García, Bartolomé Marco-Lajara, Jolanta Słoniec","doi":"10.1108/jsma-10-2023-0274","DOIUrl":"https://doi.org/10.1108/jsma-10-2023-0274","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study investigates the influence of Knowledge Management (KM) on the Economic Performance (EP) of wineries in Spain and examines the intermediary role of Open Innovation (OI) in this relationship, also considering the effects of the age of the winery, its size and its affiliation to a Protected Designation of Origin (PDO) as control variables to refine the causality analysis.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>A theoretical framework derived from existing literature underpins this study, which employs Partial Least Squares Structural Equation Modeling (PLS-SEM) to analyze data gathered from 196 wineries across Spain during the period from September 2022 to January 2023.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The analysis demonstrates a positive correlation between the implementation of KM practices and the EP of the wineries studied. Additionally, it identifies OI as a partial mediator in the relationship between KM and EP.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This research contributes to the academic discourse by outlining the benefits of KM, particularly in the Spanish wine sector, given that, to the authors' knowledge, there are no previous studies that have examined the catalytic effect of KM on OI and EP in this context, which supports the generation of new academic knowledge.</p><!--/ Abstract__block -->","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2024-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142225681","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
José Arias-Pérez, Carlos Alberto Frantz dos Santos, Juan Velez-Ocampo, Aurora Carneiro Zen
{"title":"Beating around the bush over knowledge sabotage: the fatal flaw in increasing digital innovation ecosystem performance through innovation capability under technological turbulence","authors":"José Arias-Pérez, Carlos Alberto Frantz dos Santos, Juan Velez-Ocampo, Aurora Carneiro Zen","doi":"10.1108/jsma-12-2023-0323","DOIUrl":"https://doi.org/10.1108/jsma-12-2023-0323","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The objective of this article is to analyze the mediating role of innovation capability—both radical and incremental—between technological turbulence and digital innovation ecosystem performance, considering the impact of cross-organizational knowledge sabotage. Despite the enthusiasm surrounding digitization, the high failure rate (80%) of digital transformation projects has received limited attention. This alarming statistic indicates a potential rise in opportunistic behaviors within organizations. We hypothesize that employees seeking to reduce the risk of being displaced by digital technologies, may not only hide knowledge, as previously observed, but also engage in knowledge sabotage by disseminating inaccurate information during the co-creation of digital innovations within the digital innovation ecosystem.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The study employed structural equation modeling to examine moderated mediation using survey data collected from 148 firms, mainly from sectors of high to medium levels of digital intensity.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The most significant finding indicates that cross-organizational knowledge sabotage considerably reduces the only mediating effect, namely that of incremental innovation capability.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Our study presents a novel perspective by investigating the phenomenon of cross-organizational knowledge sabotage. Unlike prior research, which primarily identified the existence of knowledge hiding, our findings suggest that employees are not only willing to withhold information but also to disseminate inaccurate information to external partners. Consequently, our research extends the boundaries of the existing knowledge field by demonstrating that cross-organizational knowledge sabotage has repercussions that extend beyond intra-organizational impacts, as previously recognized. It also adversely affects the outcomes of collaborative work within the digital innovation ecosystem.</p><!--/ Abstract__block -->","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142200699","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nadine de Metz, Mari Jansen van Rensburg, Annemarie Davis
{"title":"Shared sensemaking during a strategic change process: a non-managerial perspective","authors":"Nadine de Metz, Mari Jansen van Rensburg, Annemarie Davis","doi":"10.1108/jsma-10-2023-0264","DOIUrl":"https://doi.org/10.1108/jsma-10-2023-0264","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study offers insight into how individuals in non-managerial positions make sense of a strategic change as it unfolds. We explore the dynamic aspects of how these individuals perceive and engage with the evolving process, and how shared strategic understanding is created. The study aimed to bridge the gap between structure and action by highlighting the agency of faculty staff members, during strategic change, in a business school context.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The study utilized a longitudinal, real-time, inductive approach based on a single explanatory case study to describe how phenomena change over time in context, focusing on faculty staff members in non-managerial positions. Qualitative data was collected in three phases involving real-time reflective diaries and observations, interviews, and documentation. A combinatory process-practice ontology, was adopted, complemented by a “temporal lens” to capture the strategic change process as it unfolded.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The authors present a temporal process model of strategic change and identify four enabling factors through which shared sensemaking was achieved during the change process. Additionally, the study explores the role of tensions and dissonance in fostering reflection and progress within the context of organizational change.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Findings contribute to the concept of shared sensemaking, and we illustrate how a change process is enabled through the interplay of dynamic (less visible) practices and static (prescriptive) elements of a change process. We contribute towards theory development through a more comprehensive understanding of contextual dynamics and how change processes unfold and interweave, by considering process, structure, and context.</p><!--/ Abstract__block -->","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142225673","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The role of sociomateriality in the formalisation and legitimation practices of openness paradox","authors":"Cassia Goulart Heinzen, Rosalia Aldraci Barbosa Lavarda, Christiane Bellucci","doi":"10.1108/jsma-11-2023-0282","DOIUrl":"https://doi.org/10.1108/jsma-11-2023-0282","url":null,"abstract":"<h3>Purpose</h3>\u0000<p> This study seeks to comprehend how sociomateriality influences the openness paradox within the context of open strategising.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p> We adopted a qualitative approach and developed a case study as a research method. The data included 10 semi-structured interviews, direct observation and documentary analysis, including virtual documents, collaborative platforms and communication systems.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p> We found that sociomateriality influences the transition between openness and closure in open strategy (OS) dimensions, namely inclusion, participation and transparency, once organisational practitioners actively build on social relationships and engage with material elements within this paradoxical context.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p> The primary limitation was the challenge of managing extensive data, especially tracking all meetings and interactions. Nonetheless, we aimed to provide a comprehensive view and meaningful insights from the data. Future research could employ mixed methods to achieve a more holistic understanding of the phenomenon.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p> By understanding the role of formalisation and legitimation played by sociomateriality during open strategising, practitioners can navigate the complexities of balancing openness and closure, fostering innovation and engagement while ensuring the legitimacy of strategising. Recognising the coexistence of exclusions in social practices enables society to comprehend this paradox and highlight the need to address it, fostering an inclusive environment and promoting balanced openness in various social contexts.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p> Our study contributes to the OS literature by highlighting the role of sociomateriality in shaping the openness and closure interplay. Additionally, we emphasise the importance of formalisation and legitimation practices involving materiality in the balance between openness and closure in a context where openness is deemed essential for strategic success.</p><!--/ Abstract__block -->","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2024-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141887325","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Asieh Nazemi, Paria R. Zamanfashami, Pantea Foroudi, M. Haghighinasab, Nader Seyyedamiri, Masoud Zare Mehrjardy
{"title":"Service Oikos as a complex self-perpetuating system: a bibliometric study of service ecosystems","authors":"Asieh Nazemi, Paria R. Zamanfashami, Pantea Foroudi, M. Haghighinasab, Nader Seyyedamiri, Masoud Zare Mehrjardy","doi":"10.1108/jsma-03-2023-0044","DOIUrl":"https://doi.org/10.1108/jsma-03-2023-0044","url":null,"abstract":"PurposeThis study aims to address the following research questions: (1) What are the theoretical frameworks and areas of study that influence the development of service ecosystems? and (2) To what extent does a service ecosystem align with the theoretical concepts presented in other research contexts within the study areas, thereby transforming the fundamental structure of the core concept?Design/methodology/approachWe conducted a bibliometric systematic literature review, analyzing 280 papers from a sample of 52 journals listed in the Association of Business Schools (ABS). The review covered the period between 2004 and 2022, and we utilized co-citation analysis, multi-dimensional scaling analysis and hierarchical cluster analysis (HCA) on a total of 2,614 citations.FindingsThis study employs co-citation analysis to identify the conceptual structure of the service ecosystem based on highly cited papers. Additionally, we utilize multidimensional scaling (MDS) to uncover key approaches driving service ecosystem research. Through HCA and network analysis, we examine the research scope and its development, emphasizing theory-driven approaches. By combining quantitative and qualitative analysis, we explore the interrelationships between scope, domain and evolution. This comprehensive analysis allows us to delve deeply into the study of service ecosystems. To broaden the research scope, we propose a conceptual framework for comparing the main components of a service ecosystem. The current paper clarifies the service ecosystem's intellectual structure, including service performance, humanistic approach, sustainable innovations and service reflexivity and reformation and proposes a prospective research framework for specialists and researchers by introducing a metaverse service ecosystem.Originality/valueFor the first time, the findings of this study shed light on processes that facilitate the flow of technologies, business models and markets through social structures, ultimately contributing to social change. In service-based systems, the development and application of a more humanistic approach within and surrounding social service ecosystems are crucial as they evolve. Therefore, adopting a dynamic and multifaceted approach offers valuable insights into the drivers of value creation.","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":null,"pages":null},"PeriodicalIF":3.8,"publicationDate":"2024-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141640092","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mishumo Emmanuel Mamburu, Nadine de Metz, Annemarie Davis
{"title":"Exploring middle manager’s identity as strategists within a public sector organisation: a multi-level perspective","authors":"Mishumo Emmanuel Mamburu, Nadine de Metz, Annemarie Davis","doi":"10.1108/jsma-08-2023-0205","DOIUrl":"https://doi.org/10.1108/jsma-08-2023-0205","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Amidst calls for more research that combines the concepts of identity and strategy, particularly in a public sector context, this study explored the identity dynamics between two groups of managers within a multi-level perspective in a government department. The aim of this study is to provide a dynamic and holistic view of how middle manager identity is experienced and how best to utilise middle managers and their abilities.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Through a practice-based perspective, the study used a case study design, and 26 in-depth interviews were conducted with 2 groups, namely directors and middle managers.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Findings revealed that, whilst participating middle managers were viewed as critical strategists, there was a misalignment of expectations between directors and middle managers, and this reflected an ambiguous and complex environment where middle managers were situated. The findings also reflected tensions and power dynamics evident between middle managers and their direct supervisors, and these shaped the way in which middle managers responded to or were influenced by such tensions. Our research confirms the dynamic nature of identity at a multi-level perspective.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The findings of the current study may be useful in providing insight into how middle managers can be utilised to the best of their ability within a public sector department.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The study contributes to strategy-identity studies using a practice-oriented lens in an under-explored government context. We present a better understanding of the reciprocal tensions and inter-relationships between identity and strategy from the perspective of two levels and explore how this affects strategy practices and processes.</p><!--/ Abstract__block -->","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2024-07-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141573997","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}