Beating around the bush over knowledge sabotage: the fatal flaw in increasing digital innovation ecosystem performance through innovation capability under technological turbulence

IF 3.8 Q2 MANAGEMENT
José Arias-Pérez, Carlos Alberto Frantz dos Santos, Juan Velez-Ocampo, Aurora Carneiro Zen
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引用次数: 0

Abstract

Purpose

The objective of this article is to analyze the mediating role of innovation capability—both radical and incremental—between technological turbulence and digital innovation ecosystem performance, considering the impact of cross-organizational knowledge sabotage. Despite the enthusiasm surrounding digitization, the high failure rate (80%) of digital transformation projects has received limited attention. This alarming statistic indicates a potential rise in opportunistic behaviors within organizations. We hypothesize that employees seeking to reduce the risk of being displaced by digital technologies, may not only hide knowledge, as previously observed, but also engage in knowledge sabotage by disseminating inaccurate information during the co-creation of digital innovations within the digital innovation ecosystem.

Design/methodology/approach

The study employed structural equation modeling to examine moderated mediation using survey data collected from 148 firms, mainly from sectors of high to medium levels of digital intensity.

Findings

The most significant finding indicates that cross-organizational knowledge sabotage considerably reduces the only mediating effect, namely that of incremental innovation capability.

Originality/value

Our study presents a novel perspective by investigating the phenomenon of cross-organizational knowledge sabotage. Unlike prior research, which primarily identified the existence of knowledge hiding, our findings suggest that employees are not only willing to withhold information but also to disseminate inaccurate information to external partners. Consequently, our research extends the boundaries of the existing knowledge field by demonstrating that cross-organizational knowledge sabotage has repercussions that extend beyond intra-organizational impacts, as previously recognized. It also adversely affects the outcomes of collaborative work within the digital innovation ecosystem.

在知识破坏问题上绕弯子:技术动荡下通过创新能力提高数字创新生态系统绩效的致命缺陷
本文旨在分析创新能力(包括激进创新和渐进创新)在技术动荡和数字创新生态系统绩效之间的中介作用,同时考虑到跨组织知识破坏的影响。尽管人们对数字化充满热情,但数字化转型项目的高失败率(80%)却很少受到关注。这一令人担忧的统计数据表明,组织内部的机会主义行为可能会增加。我们假设,员工为了降低被数字技术取代的风险,不仅会像以前观察到的那样隐藏知识,而且还会在数字创新生态系统中共同创造数字创新的过程中传播不准确的信息,从而参与知识破坏活动。研究结果最重要的研究结果表明,跨组织知识破坏大大降低了唯一的中介效应,即增量创新能力的中介效应。以往的研究主要指出了知识隐藏的存在,与此不同,我们的研究结果表明,员工不仅愿意隐瞒信息,还愿意向外部合作伙伴传播不准确的信息。因此,我们的研究扩展了现有知识领域的界限,证明了跨组织知识破坏所产生的影响超出了以往所认识到的组织内部影响。它还会对数字创新生态系统中的合作成果产生不利影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
6.30
自引率
9.70%
发文量
28
期刊介绍: The Journal of Strategy and Management is an international journal dedicated to: -improving the existing knowledge and understanding of strategy development and implementation globally in private and public organizations -encouraging new thinking and innovative approaches to the study of strategy -offering executives strategic insights based on outcomes of original scholarly research; and -establishing effective communication between researchers and executives managing public and private organizations.
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