Human Service Organizations Management Leadership & Governance最新文献

{"title":"Working Overtime in Social Work Settings: Associations with Burnout, Person-organization Value Congruence and Turnover Intentions among Chinese Social Workers","authors":"Shan Jiang, Chaoxin Jiang, Yuhang Cheng","doi":"10.1080/23303131.2022.2121347","DOIUrl":"https://doi.org/10.1080/23303131.2022.2121347","url":null,"abstract":"ABSTRACT Working overtime is one of the risk factors for turnover intention; however, little is known about its mediating and moderating mechanisms, especially among social workers. This study adds to the knowledge through investigating the mediating role of burnout and the moderating role of person-organization value congruence. A sample of 5,930 Chinese social workers (Mean age = 30.4 years old, SD = 7.9) is obtained from the China Social Work Longitudinal Study (CSWLS) 2019. Results illustrate that burnout mediates the relationship between working overtime and turnover intention. Additionally, the direct effect of working overtime on turnover intention is moderated by person-organization value congruence, with the effect being weaker for social workers with high person-organization value congruence than for those with low person-organization value congruence. These findings provide new insights for explaining how working overtime influences turnover intention. Implications for policy and practice are also discussed.","PeriodicalId":46043,"journal":{"name":"Human Service Organizations Management Leadership & Governance","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2022-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80116298","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"“A Helping Hand over a Heavy Hand”: Child Support Enforcement in the Era of COVID-19","authors":"L. K. Vogel, Alejandra Ros Pilarz, Laura Cuesta, G. Caffrey","doi":"10.1080/23303131.2022.2108531","DOIUrl":"https://doi.org/10.1080/23303131.2022.2108531","url":null,"abstract":"ABSTRACT The COVID-19 pandemic forced human services agencies to adapt quickly to the economic realities faced by their customers. For child support agencies, the pandemic raised difficult questions about how strenuously agencies should enforce child support orders during periods of economic crisis and uncertainty. Drawing on interviews with agency and court staff, this study explores staff’s perceptions of pandemic-related effects on parents’ abilities to work and pay, how and why enforcement practices changed during the pandemic, and changes staff expect to persist. Agency staff reported a pause on enforcement at the pandemic’s outset, followed by leniency, flexibility, caution, and empathy in their practices.","PeriodicalId":46043,"journal":{"name":"Human Service Organizations Management Leadership & Governance","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2022-08-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72366315","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Constructing a Quality Standards Assessment with Service Provider and Youth Perspectives","authors":"Elizabeth Hatch, K. Brown, R. Hollis, Sharlet Barnett, Kristopher Seydel, Kristin M. Ferguson","doi":"10.1080/23303131.2022.2086954","DOIUrl":"https://doi.org/10.1080/23303131.2022.2086954","url":null,"abstract":"ABSTRACT Quality standards assessments (QSA) offer human service organizations a way to measure their performance and alignment with organizational goals and objectives. Using a case-study approach, this article demonstrates how one youth-serving coalition, aiming to provide comprehensive wrap around services, developed QSA surveys to operationalize coalition objectives and track their progress. From 2015 to 2016, this coalition created QSA surveys focusing on both provider- and youth-reported quality, each providing its own unique angle for the assessment. Factor analysis was used to identify two underlying dimensions of youth perceptions of quality, encompassing both interpersonal interactions and benefits of the services received. Correlation analyses uncovered associations between center designation and both provider- and youth-reported quality. Overall, the findings offer scholar-researchers and practitioners of human service organizations as well as youth-serving networks more broadly guides and tools for measuring service quality.","PeriodicalId":46043,"journal":{"name":"Human Service Organizations Management Leadership & Governance","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2022-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90276062","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Workgroup Inclusion Is Key for Improving Job Satisfaction and Commitment among Human Service Employees of Color","authors":"Kim C. Brimhall, Rachade L. Williams, Brooke M. Malloy, Laura R. Piekunka, Austin Fannin","doi":"10.1080/23303131.2022.2085642","DOIUrl":"https://doi.org/10.1080/23303131.2022.2085642","url":null,"abstract":"ABSTRACT Workplace inclusion is recommended for improving human service employee job satisfaction and commitment; however, limited research explores how perceptions of inclusion may differ by employee race and ethnicity. This study investigated the relationships between employee perceptions of department and workgroup inclusion with employee job satisfaction and commitment, and whether these perceptions differed by employee race and ethnicity. Data was collected at three time points from a U.S. nonprofit health care organization. Multiple group structural equation modeling results indicated that workgroup inclusion served as a critical focal point for cultivating department inclusion, employee job satisfaction, and workgroup commitment for employees of color.","PeriodicalId":46043,"journal":{"name":"Human Service Organizations Management Leadership & Governance","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2022-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82465956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"From “Crisis” to “Opportunity”: Israeli Social Service Nonprofits’ Responses to COVID-19","authors":"Noga Pitowsky-Nave","doi":"10.1080/23303131.2022.2066040","DOIUrl":"https://doi.org/10.1080/23303131.2022.2066040","url":null,"abstract":"Nonprofit organizations operating in civil society have become the main channel for social service provision in most neoliberal welfare economies. Social service nonprofits (SSNs) deliver essential services mainly to vulnerable and marginalized populations. Since the outbreak of COVID-19, SSNs have been at the frontline of dealing with its socioeconomic consequences. This paper focuses on the activities and responses to the crisis of SSNs in Israel. Interviews with SSN directors (N = 17) show that they dealt with growing demands for services due to the social implications of the pandemic, along with operational difficulties, such as deterioration in clients’ condition, disruption in service continuity, and reduced funding and staff. Next to these difficulties, the findings highlighted the social innovations adopted by SSNs to maintain service provision, such as implementing remote service technologies, forming collaborations, and recruiting volunteers. Implications for the social services and policies are presented and discussed. [ FROM AUTHOR] Copyright of Human Service Organizations: Management, Leadership & Governance is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)","PeriodicalId":46043,"journal":{"name":"Human Service Organizations Management Leadership & Governance","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2022-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82562261","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Adapted Approach to Strengthening Connections for Youth with Intellectual and or Developmental Disabilities: Addressing Barriers to Implementation","authors":"Seventy F. Hall, A. Semanchin Jones, L. Maggiulli","doi":"10.1080/23303131.2022.2062511","DOIUrl":"https://doi.org/10.1080/23303131.2022.2062511","url":null,"abstract":"ABSTRACT Connections to supportive adults are essential to well-being for youth with intellectual and or developmental disabilities, yet few interventions have been developed to support connectedness among this population. The purpose of the current qualitative study was to identify strategies for overcoming barriers to implementation and fidelity for one of the few promising interventions developed to support these youth. In this article, we describe the adaptation and implementation of a family search and engagement model called Family Finding for Individuals with Intellectual and or Developmental Disabilities. We also present findings from our analysis of fidelity measures, participant discharge narratives, interviews with staff who administered the intervention, and youths’ other formal and informal supports. Findings pointed to strategies that helped workers overcome systemic, organizational, and individual-level barriers. We conclude this article with a discussion of study implications and limitations.","PeriodicalId":46043,"journal":{"name":"Human Service Organizations Management Leadership & Governance","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2022-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81242898","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Working with People Experiencing Homelessness in Europe","authors":"M. Gaboardi, M. Santinello, Francesca Disperati, Michela Lenzi, A. Vieno, S. Loubière, M. Vargas-Moniz, F. Spinnewijn, R. Greenwood, J. Wolf, A. Bokszczanin, R. Bernad, Mats Blid, José Renato Haas Ornelas, M. Shinn","doi":"10.1080/23303131.2022.2050330","DOIUrl":"https://doi.org/10.1080/23303131.2022.2050330","url":null,"abstract":"ABSTRACT In Europe, the widespread transition from the Traditional Staircase (TS) model to the Housing First (HF) model is transforming the way social service providers work with people experiencing homelessness. This study examined social service providers’ perspectives in both models regarding factors that facilitate or hinder their work. Data were collected through 17 photovoice projects involving 81 social service providers from eight European countries. The results show factors affecting social service providers’ work at three levels: systemic, organizational, and individual. Professionals in TS and HF identified similar topics; however, TS providers discussed more obstacles to work. Implications for practice are discussed.","PeriodicalId":46043,"journal":{"name":"Human Service Organizations Management Leadership & Governance","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2022-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78986988","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Celebrating the Life of Rino J. Patti (1936–2021): Commentaries by Colleagues Who Deeply Valued His Contributions","authors":"M. Austin","doi":"10.1080/23303131.2022.2043976","DOIUrl":"https://doi.org/10.1080/23303131.2022.2043976","url":null,"abstract":"Remembering Rino It was with much sadness that we learned of the passing of Rino J. Patti on September 16, 2021, at the age of 85. Rino founded this journal with Si Slavin in 1977 and served as Associate Editor and then Editor after Si stepped aside. Rino’s journal leadership reflects over 25 years of service to the professional practice of administration in the human services. Rino began his academic career at the University of Washington School of Social Work in 1967 where he also served as the founding director of the Center for Social Welfare Research while also leading the curriculum concentration related to macro-social work practice. His 21-year career at the University of Washington was followed by 9 years of service as Dean of the University of Southern California School of Social Work. In 1997, he became the Driscoll-Clevenger Professor of Social Policy and Administration until he retired in 2001. From 1991 to 1993, he also served as the president of the National Association of Deans and Directors of Schools of Social Work (1991–1993) and was the first board president of the Institute for the Advancement of Social Work Research (1993–1995). He was inducted as part of the inaugural class of Fellows at the American Academy of Social Work and Social Welfare in 2010. Among his many awards are the: NASW Presidential Award for the Advancement of Research (1996); Career Achievement Award from the Association for Community Organization and Administration (2003); and USC Faculty Lifetime Achievement Award (2006). Rino provided significant intellectual leadership by framing the research, curricular, and practice domains of administration and social policy throughout his career. In addition to mentoring many students who became professors and administrators throughout the country, his leadership reflected a caring, supportive, and accessible style that endeared him to all who had the opportunity to work with him. He also spent many hours as a journal editor helping young scholars improve their scholarship by providing extensive and detailed feedback on various manuscript submissions. He cared deeply about the next generation of scholars and demonstrated his compassion as educator, collaborator, and dean. In addition to his considerable contributions to the research literature on social work administration in the form of numerous articles, he was also known for his pioneering books. These include: Resnick, H. & Patti, R. (Eds) (1980). Change from within: Humanizing social welfare organizations. Philadelphia, PA: Temple University Press. Patti, R. (1983). Social welfare administration. Englewood Cliffs, NJ: Prentice-Hall. Patti, R. (2001). Handbook of social welfare management. Thousand Oaks, CA: Sage. Patti, R., Poertner, J. & Rapp, C. (eds.) (1989). Managing for service effectiveness in social welfare. Binghamton, NY: Haworth Press. Patti, R. (2009). Handbook of human services management, 2 ed. Thousand Oaks, CA: Sage. While colleagues knew Rino’s","PeriodicalId":46043,"journal":{"name":"Human Service Organizations Management Leadership & Governance","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2022-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75584907","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Leading Human Service Organizations","authors":"R. Patti, T. Packard","doi":"10.1080/23303131.2022.2047493","DOIUrl":"https://doi.org/10.1080/23303131.2022.2047493","url":null,"abstract":"","PeriodicalId":46043,"journal":{"name":"Human Service Organizations Management Leadership & Governance","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2022-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83851743","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Structural Barriers and Narratives of Chinese Social Workers’ Coping Strategies","authors":"Yang Zhang","doi":"10.1080/23303131.2022.2046669","DOIUrl":"https://doi.org/10.1080/23303131.2022.2046669","url":null,"abstract":"ABSTRACT Chinese social workers struggle to remain in this emerging profession; structural barriers are a challenging issue. This qualitative research explored the structural barriers Chinese social workers encounter and the coping strategies they utilize through interviews and focus group discussions with 49 experienced social workers. Two themes concerning structural barriers emerged: (a) constraining structural contexts; and (b) immature professionalization. Three categories of coping strategies were identified: (a) building a partnership and integrating resources; (b) utilizing a professional and personal social support network; and (c) improving organizational governance and strategic management. The barriers and coping strategies differentially impacted various career stages.","PeriodicalId":46043,"journal":{"name":"Human Service Organizations Management Leadership & Governance","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2022-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77735190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}