{"title":"Talk to engage: The influence of smartphone voice assistants on consumers’ brand engagement","authors":"Hafizah Omar Zaki, Nor Asiah Omar, Sharizal Hashim, Yusniza Kamarulzaman, Suddin Lada","doi":"10.1080/21639159.2024.2362660","DOIUrl":"https://doi.org/10.1080/21639159.2024.2362660","url":null,"abstract":"This study aims to investigate how smartphone voice assistants (SVAs) impact brand engagement among Malaysian university students, who are leading in digital consumption trends. The study aims to i...","PeriodicalId":45711,"journal":{"name":"Journal of Global Scholars of Marketing Science","volume":"15 1","pages":""},"PeriodicalIF":1.6,"publicationDate":"2024-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142203622","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Being moral motivates consumers to work harder and accept challenges","authors":"Anirban Som","doi":"10.1080/21639159.2024.2355960","DOIUrl":"https://doi.org/10.1080/21639159.2024.2355960","url":null,"abstract":"Research on sequential choice has extensively demonstrated moral licensing across traits such as fairness, compassion, and honesty; however, the impact of moral licensing on industriousness remains...","PeriodicalId":45711,"journal":{"name":"Journal of Global Scholars of Marketing Science","volume":"39 1","pages":""},"PeriodicalIF":1.6,"publicationDate":"2024-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142203634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Omkar Dastane, Garry Wei-Han Tan, Muhammad Rafiq, Shalini Aggarwal
{"title":"How does omnichannel retailing deliver customer value? Insights from science mapping and future agenda","authors":"Omkar Dastane, Garry Wei-Han Tan, Muhammad Rafiq, Shalini Aggarwal","doi":"10.1080/21639159.2024.2339827","DOIUrl":"https://doi.org/10.1080/21639159.2024.2339827","url":null,"abstract":"Retailers need to adopt an omnichannel strategy to survive and thrive in the digital era, considering the industry’s competitiveness and technological disruption. If sources of consumer value in om...","PeriodicalId":45711,"journal":{"name":"Journal of Global Scholars of Marketing Science","volume":"52 1","pages":""},"PeriodicalIF":1.6,"publicationDate":"2024-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141509892","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Utilizing gain and loss message framing for consumers: A Machiavellian perspective","authors":"Prachi Gala, James Blair, Matthew Lunde","doi":"10.1080/21639159.2024.2322932","DOIUrl":"https://doi.org/10.1080/21639159.2024.2322932","url":null,"abstract":"Marketers are looking to understand consumers better as they obtain more buying power. We examine the roles of message framing and its interaction with the Machiavellianism personality trait on att...","PeriodicalId":45711,"journal":{"name":"Journal of Global Scholars of Marketing Science","volume":"2017 1","pages":""},"PeriodicalIF":1.6,"publicationDate":"2024-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141509893","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The current state of big data analytics research in marketing: A systematic review using TCCM approach","authors":"Christine Ye","doi":"10.1080/21639159.2023.2275792","DOIUrl":"https://doi.org/10.1080/21639159.2023.2275792","url":null,"abstract":"There has been an explosive interest in big data analytics among marketing academics. Despite the growing scholarly interest, there has been a lack of effort in reviewing the past studies on this t...","PeriodicalId":45711,"journal":{"name":"Journal of Global Scholars of Marketing Science","volume":"102 1","pages":""},"PeriodicalIF":1.6,"publicationDate":"2024-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140198511","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The effect of luxury brand erotic capital on luxury brand consumption value and purchase intention - focus on VIP customers","authors":"Wonbae Pang, Eunju Ko, Minjung Cho","doi":"10.1080/21639159.2024.2308298","DOIUrl":"https://doi.org/10.1080/21639159.2024.2308298","url":null,"abstract":"In today’s society, individuals invest considerable effort into enhancing their physical appearance for socioeconomic success. Despite significantly expanding the boundaries of luxury brands, there...","PeriodicalId":45711,"journal":{"name":"Journal of Global Scholars of Marketing Science","volume":"4 1","pages":""},"PeriodicalIF":1.6,"publicationDate":"2024-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140150347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ayşe Banu Elmadağ, Mehmet Okan, Gallayanee Yaoyuneyong
{"title":"Breaking barriers: How race shapes service expectations across actors and contexts","authors":"Ayşe Banu Elmadağ, Mehmet Okan, Gallayanee Yaoyuneyong","doi":"10.1080/21639159.2024.2322929","DOIUrl":"https://doi.org/10.1080/21639159.2024.2322929","url":null,"abstract":"This study investigates the impact of race on Customer Service Quality Expectations (SQE) using the Similarity-Attraction Perspective within the context of all interacting service actors, including...","PeriodicalId":45711,"journal":{"name":"Journal of Global Scholars of Marketing Science","volume":"3 1","pages":""},"PeriodicalIF":1.6,"publicationDate":"2024-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140156543","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring the strategic role of Marketer-Generated-Content analytics towards Airbnb hosts sales optimization","authors":"Manojit Chattopadhyay, Debdatta Pal","doi":"10.1080/21639159.2023.2292636","DOIUrl":"https://doi.org/10.1080/21639159.2023.2292636","url":null,"abstract":"Although user-generated content is reported to improve Airbnb host’s sales, the impact of Marketer-Generated Content (MGC) on the minimum sales generated from the reviewers who have reviewed the MG...","PeriodicalId":45711,"journal":{"name":"Journal of Global Scholars of Marketing Science","volume":"133 1","pages":""},"PeriodicalIF":1.6,"publicationDate":"2024-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140072067","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"‘From fail to prevail’ : How a salesperson’s communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal","authors":"Jieqiong Luo, Je Eun Yoo, Jeong Eun Park","doi":"10.1080/21639159.2023.2276395","DOIUrl":"https://doi.org/10.1080/21639159.2023.2276395","url":null,"abstract":"Service Failure and Recovery (SFR) is a crucial area of service industry due to the inevitability of service failures, yet firms often struggle with executing appropriate strategies. This research ...","PeriodicalId":45711,"journal":{"name":"Journal of Global Scholars of Marketing Science","volume":"87 1","pages":""},"PeriodicalIF":1.6,"publicationDate":"2024-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140072279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Suhaib Ahmed, Abdul Ghaffar, Syed Shahid Zaheer Zaidi, Tahir Islam, Muhammad Mumtaz Khan, Fazila Islam, Tomas Kincl, Altaf Ahmed Sheikh
{"title":"Influencer-driven loyalty: Understanding the mediating role of customer brand engagement in the relationship between social media influencers and brand loyalty","authors":"Suhaib Ahmed, Abdul Ghaffar, Syed Shahid Zaheer Zaidi, Tahir Islam, Muhammad Mumtaz Khan, Fazila Islam, Tomas Kincl, Altaf Ahmed Sheikh","doi":"10.1080/21639159.2024.2308285","DOIUrl":"https://doi.org/10.1080/21639159.2024.2308285","url":null,"abstract":"Factors developing brand loyalty through social media influencers (SMIs) are immensely important to academics and marketing practitioners since it is a remarkable driver of organizational success. ...","PeriodicalId":45711,"journal":{"name":"Journal of Global Scholars of Marketing Science","volume":"21 1","pages":""},"PeriodicalIF":1.6,"publicationDate":"2024-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140045668","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}