Performance Improvement Quarterly最新文献

{"title":"CASE STUDY AS A QUALITATIVE RESEARCH METHODOLOGY","authors":"Carlos Antonio Viera","doi":"10.56811/pfi-23-0005","DOIUrl":"https://doi.org/10.56811/pfi-23-0005","url":null,"abstract":"The definition of case study as a qualitative research methodology is presented and discussed in this article, as are instances when it is appropriate to employ a case study in research. Two research case studies were analyzed from refereed journals that are relevant to mentoring and coaching approaches, and their practices were analyzed. Each of these two studies has been critically evaluated with regard to its strengths and weaknesses in terms of alignment between the research question(s), chosen methodology, data collection procedure, interpretation of results, and connection to theories. Finally, an assessment of the specific ways in which each of the two studies illustrates key aspects of case study methodology was conducted.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135994305","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"SPECIAL FEATURE: KNOW YOUR COLLEAGUES—ROSE BAKER AND JOHN TURNER","authors":"Judith Hale","doi":"10.56811/pfi-62-03-01","DOIUrl":"https://doi.org/10.56811/pfi-62-03-01","url":null,"abstract":"IN THIS SECTION, Dr. Judith Hale interviews International Society for Performance Improvement (ISPI) Members so that readers can learn about colleagues. She is featuring a new member (an emerging or reemerging professional), along with a notable long-term member of the Society. Rose Baker serves on the ISPI Board of Directors, as our treasurer, and as the associate editor for Performance Improvement Quarterly (PIQ). John Turner serves as editor-in-chief for PIQ and also serves on ISPI’s Publications Committee.I have always looked at performance as a mixture of factors. The context in which the performance is occurring is as important as the skillset and desire of the person performing. When I was teaching, I designed and delivered instruction that worked to maximize the opportunity for success and to minimize the elements that would compete with success.In 1997, I took a year sabbatical to complete the classes for a master’s degree in adult education. My advisor said to go to the library and look through all the journals to find one that had articles on topics that were of interest to me. After reviewing about 100 journals, I selected Performance Improvement Quarterly. The articles within the issues on the shelf talked of evaluation and performance improvement. I wrote to one of the authors of an article, and she quickly replied with recommendations for additional reading on the topic.In 1998, I started the coursework for a PhD in Instructional Systems. One of the courses in which I enrolled used an excerpt of Gilbert’s Behavior Engineering Model, the ACORN test, and performance improvement plan calculations. This matched how I considered performance and gave me a way to assess and evaluate where to place effort for the most effective interventions. I could see how the philosophical foundations for an organization influenced and were influenced by the organization’s culture, policies, strategies, and tactics. I could see how many organizations were mired in the logistics of assigning tasks to workers and did not think about how the factors were interrelated and dependent upon each other.In 2011, I decided that ISPI should be my professional home; I was in a position to be able to dedicate time and effort as an active member of the society. In 2015, a change in employment allowed me to further commit to engagement with ISPI committees and research to advance what is known about performance improvement and its applications in the workplace.During a course in 1998, the professor of the class asked me to describe what I had read and how I could apply the section we were assigned to read for class. After I was finished describing how I had applied what we had read to the performance of an employee at a local sewing factory near where I lived, another student in the class asked me if I had read something more than what we were assigned because he did not distill from the reading what I had distilled. The behavior engineering model made sense to me, and","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136033238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ROOT CAUSES OF MISROLL IN REROLLING MILLS","authors":"Kushal Sharma, Umanand Kumar, Anjali Upadhyay","doi":"10.56811/pfi-22-0001","DOIUrl":"https://doi.org/10.56811/pfi-22-0001","url":null,"abstract":"Steel has been known to humanity for 4,000 years. The level of per capita consumption of steel is treated as one of the most important indicators of socioeconomic development and living standards of the people in a country. Steel rerolling mills, also called reduction mills, are widely distributed across the world. The major concerns in the steel rerolling mill are misroll and cobble, which adversely affect most of the technoeconomic parameters, including the mill utilization, material yield, mill productivity, overall equipment effectiveness, overall line efficiency, and specific heat consumption of the reheating furnace. This paper discusses the major issues that lead to misroll and cobble in the rerolling mills, and these issues were identified via a shop floor analysis and breakdown records at an iron and steel rerolling mill. After the identification of the root causes of misroll, solutions are suggested.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136308838","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"EMPLOYEES' PERFORMANCE, WORK ORGANIZATION CONDITIONS AND HUMAN RESOURCE MANAGEMENT PRACTICES IN THE ERA OF CRISIS: THE ROLE OF EMOTIONAL EXHAUSTION AND ORGANIZATIONAL COMMUNICATION","authors":"Salima Hamouche, Annick Parent-Lamarche","doi":"10.56811/piq-22-0017","DOIUrl":"https://doi.org/10.56811/piq-22-0017","url":null,"abstract":"Job performance during a period of crisis as intense as COVID-19 can be challenging for employees. Besides the risk that this pandemic represented for their physical health and their life, they were also at high risk of emotional exhaustion, which can jeopardize their performance. We examine the direct and indirect effects of work organization conditions and human resource management practices on emotional exhaustion and job performance during COVID-19. We also analyze the moderating and the moderated mediation effects of organizational communication. Data were collected during COVID-19 in Canada within 13 companies from a sample of 146 employees. The results revealed that workload was associated with a higher level of emotional exhaustion. Organizational communication was associated with a lower level of emotional exhaustion. Organizational support was associated with a higher level of job performance. Organizational communication moderated the relationship between job insecurity and emotional exhaustion.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2023-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47521989","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"EDITOR'S NOTES—CONTRIBUTION AND REJECTION","authors":"J. R. Turner","doi":"10.56811/piq-36-02-03","DOIUrl":"https://doi.org/10.56811/piq-36-02-03","url":null,"abstract":"","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2023-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43262021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"MENTAL READINESS IN EMERGENCY RESPONSE TASKS","authors":"N. Marquardt, Katrin Eleonore Stierle, E. van der Velden, Verena Schürmann","doi":"10.56811/piq-21-0011","DOIUrl":"https://doi.org/10.56811/piq-21-0011","url":null,"abstract":"Emergency response tasks (ERTs) have to be performed in very challenging and stress-inducing task environments. Research has revealed that performance in ERTs is affected by emergency preparedness which in turn can be linked to the Mental Readiness (MR) of ERT personnel. This concept emerged originally from sports psychology and was found to play a key role in peak performance of top athletes. However, MR has never been used to explain performance variations in different ERTs. Therefore, the main objective of this study was to scrutinize if MR can have an effect on stress, task performance, and the operational success in ERTs. A sample of 319 people working in ERTs such as emergency medical technicians, firefighters, intensive care unit (ICU) nurses, and surgeons was surveyed. The results show that ERT personnel seem to benefit differently from the MR dimensions. Practical implications for mental training and human performance programs are discussed.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48036096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"EXAMINING STRUCTURE RELATIONSHIPS AMONG PROCEDURAL JUSTICE, PERCEIVED ORGANIZATIONAL SUPPORT, EMPLOYEE ENGAGEMENT, AND TURNOVER INTENTION IN LAO PUBLIC ORGANIZATIONS","authors":"Thipphavanh Arounleuth, Hyun-jin Jo, Woocheol Kim, Jungwon Kim","doi":"10.56811/piq-22-0016","DOIUrl":"https://doi.org/10.56811/piq-22-0016","url":null,"abstract":"The purpose of this research was to examine practical issues that predict and prevent turnover intention in the context of Lao public organizations, focusing on the relationship between procedural justice, perceived organizational support, and employee engagement. Data for this study were collected from 331 public officials. In this study, structural equation modeling was used to analyze the collected data and test the hypothesized relationships. The results indicated that procedural justice had a significant effect on perceived organizational support, employee engagement, and turnover intention, whereas perceived organizational support and employee engagement were not significantly related to turnover intention. In addition, the mediating effect of perceived organizational support in the relationship between procedural justice and employee engagement was statistically significant. The findings suggest that organizations should contemplate how to improve procedural justice and promote their level of perceived organizational support. On the basis of the findings, human resource development implications and recommendations are discussed and suggested.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46374029","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"VALIDATING INTERACTIONS: HOW A SYSTEM OF LEARNERS, PEERS, AND POLICIES EXPLAINS FACULTY TEACHING NEEDS","authors":"D. W. Price, S. Carliner, Mónica López","doi":"10.56811/piq-20-0058","DOIUrl":"https://doi.org/10.56811/piq-20-0058","url":null,"abstract":"Some institutions assess the professional development needs of teaching faculty by surveying their interests in teaching topics. In contrast, we sought an explanation of teaching needs that could inform a more comprehensive needs assessment addressing motivations for teaching, challenges from learners, preferred strategies to address challenges, and barriers to using them. We conducted three focus groups of faculty from a university and a feeder college. We found that faculty were motivated by validating interactions with learners and challenged by incoming cohorts with diverse attitudes and abilities. Faculty preferred to consult peers, experiment in class, and offload tasks, but they were undermined by poor communication, bureaucracy, risk management, and limited resources. Faculty persisted with existing approaches until they faced burnout. Female faculty disproportionately reported being motivated by learner impact and challenged by mixed ability classrooms and lack of time. Our model prompts institutions to define and explore faculty teaching needs in terms of validating interactions with learners that are enhanced or diminished by incoming cohorts, preferred strategies, and institutional barriers. As such, faculty development must address each of those multiple, interacting influences.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2023-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43925190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"STRATEGIC PLANNING AND SYSTEMIGRAMS: A MIXED-METHODS STUDY OF THE PUBLIC SYSTEM OF WORKFORCE DEVELOPMENT","authors":"T. Regenold, P. Reed","doi":"10.56811/piq-22-0028","DOIUrl":"https://doi.org/10.56811/piq-22-0028","url":null,"abstract":"This study explored (a) the design of a public social system fulfilling its federally mandated purposes; and (b) the utility of visualization in the strategic planning of that system. First, a modified Delphi survey of 18 executive directors and board members of local workforce development areas was conducted. Second, from qualitative survey data collected, a textual definition of the system was developed and a visual model (systemigram) of an ideal local workforce development area was designed. Third, 12 participants viewed the systemigram and were asked about the utility of such a model for strategic planning purposes. Eighteen participants completed 3 rounds of the modified Delphi. Round 1 of the modified Delphi included a Kendall's W of 0.37. Rounds 2 and 3 resulted in a Kendall's W of 0.41. Results from interviews with participants indicated that overall, a visual model would be useful for strategic planning in the workforce development system.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2023-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42011194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"THE MEDIATING ROLE OF PSYCHOLOGICAL RESILIENCE BETWEEN DOMESTIC PSYCHOLOGICAL ABUSE AGAINST WORKING WOMEN AND BURNOUT","authors":"F. Munir, Aleena Shuja, Iqra Saeed","doi":"10.56811/piq-21-0002","DOIUrl":"https://doi.org/10.56811/piq-21-0002","url":null,"abstract":"Psychological abuse as a form of domestic violence against working women is prevalent but underreported almost all over the world. The present study was conducted to examine the relationship between domestic psychological abuse and burnout, and how psychological resilience mediates between them. One thousand married teachers from private secondary schools were selected through purposive sampling. Study results demonstrated that there is a relationship between domestic psychological abuse against working women and burnout, and that psychological resilience has a positive supportive effect in overcoming depersonalization among these women, yet the study also showed a lack of significant intervention in the relationship between psychological abuse and depersonalization of working women. This study confirms the absence of total or partial mediation to address psychological abuse and depersonalization of working women.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2023-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48005037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}