Performance Improvement Quarterly最新文献

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CASE STUDY AS A QUALITATIVE RESEARCH METHODOLOGY 案例研究作为一种定性研究方法
Performance Improvement Quarterly Pub Date : 2023-10-17 DOI: 10.56811/pfi-23-0005
Carlos Antonio Viera
{"title":"CASE STUDY AS A QUALITATIVE RESEARCH METHODOLOGY","authors":"Carlos Antonio Viera","doi":"10.56811/pfi-23-0005","DOIUrl":"https://doi.org/10.56811/pfi-23-0005","url":null,"abstract":"The definition of case study as a qualitative research methodology is presented and discussed in this article, as are instances when it is appropriate to employ a case study in research. Two research case studies were analyzed from refereed journals that are relevant to mentoring and coaching approaches, and their practices were analyzed. Each of these two studies has been critically evaluated with regard to its strengths and weaknesses in terms of alignment between the research question(s), chosen methodology, data collection procedure, interpretation of results, and connection to theories. Finally, an assessment of the specific ways in which each of the two studies illustrates key aspects of case study methodology was conducted.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135994305","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
SPECIAL FEATURE: KNOW YOUR COLLEAGUES—ROSE BAKER AND JOHN TURNER 特别提示:了解你的同事——罗斯·贝克和约翰·特纳
Performance Improvement Quarterly Pub Date : 2023-10-17 DOI: 10.56811/pfi-62-03-01
Judith Hale
{"title":"SPECIAL FEATURE: KNOW YOUR COLLEAGUES—ROSE BAKER AND JOHN TURNER","authors":"Judith Hale","doi":"10.56811/pfi-62-03-01","DOIUrl":"https://doi.org/10.56811/pfi-62-03-01","url":null,"abstract":"IN THIS SECTION, Dr. Judith Hale interviews International Society for Performance Improvement (ISPI) Members so that readers can learn about colleagues. She is featuring a new member (an emerging or reemerging professional), along with a notable long-term member of the Society. Rose Baker serves on the ISPI Board of Directors, as our treasurer, and as the associate editor for Performance Improvement Quarterly (PIQ). John Turner serves as editor-in-chief for PIQ and also serves on ISPI’s Publications Committee.I have always looked at performance as a mixture of factors. The context in which the performance is occurring is as important as the skillset and desire of the person performing. When I was teaching, I designed and delivered instruction that worked to maximize the opportunity for success and to minimize the elements that would compete with success.In 1997, I took a year sabbatical to complete the classes for a master’s degree in adult education. My advisor said to go to the library and look through all the journals to find one that had articles on topics that were of interest to me. After reviewing about 100 journals, I selected Performance Improvement Quarterly. The articles within the issues on the shelf talked of evaluation and performance improvement. I wrote to one of the authors of an article, and she quickly replied with recommendations for additional reading on the topic.In 1998, I started the coursework for a PhD in Instructional Systems. One of the courses in which I enrolled used an excerpt of Gilbert’s Behavior Engineering Model, the ACORN test, and performance improvement plan calculations. This matched how I considered performance and gave me a way to assess and evaluate where to place effort for the most effective interventions. I could see how the philosophical foundations for an organization influenced and were influenced by the organization’s culture, policies, strategies, and tactics. I could see how many organizations were mired in the logistics of assigning tasks to workers and did not think about how the factors were interrelated and dependent upon each other.In 2011, I decided that ISPI should be my professional home; I was in a position to be able to dedicate time and effort as an active member of the society. In 2015, a change in employment allowed me to further commit to engagement with ISPI committees and research to advance what is known about performance improvement and its applications in the workplace.During a course in 1998, the professor of the class asked me to describe what I had read and how I could apply the section we were assigned to read for class. After I was finished describing how I had applied what we had read to the performance of an employee at a local sewing factory near where I lived, another student in the class asked me if I had read something more than what we were assigned because he did not distill from the reading what I had distilled. The behavior engineering model made sense to me, and","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136033238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ROOT CAUSES OF MISROLL IN REROLLING MILLS 轧钢厂误轧的根本原因
Performance Improvement Quarterly Pub Date : 2023-09-20 DOI: 10.56811/pfi-22-0001
Kushal Sharma, Umanand Kumar, Anjali Upadhyay
{"title":"ROOT CAUSES OF MISROLL IN REROLLING MILLS","authors":"Kushal Sharma, Umanand Kumar, Anjali Upadhyay","doi":"10.56811/pfi-22-0001","DOIUrl":"https://doi.org/10.56811/pfi-22-0001","url":null,"abstract":"Steel has been known to humanity for 4,000 years. The level of per capita consumption of steel is treated as one of the most important indicators of socioeconomic development and living standards of the people in a country. Steel rerolling mills, also called reduction mills, are widely distributed across the world. The major concerns in the steel rerolling mill are misroll and cobble, which adversely affect most of the technoeconomic parameters, including the mill utilization, material yield, mill productivity, overall equipment effectiveness, overall line efficiency, and specific heat consumption of the reheating furnace. This paper discusses the major issues that lead to misroll and cobble in the rerolling mills, and these issues were identified via a shop floor analysis and breakdown records at an iron and steel rerolling mill. After the identification of the root causes of misroll, solutions are suggested.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136308838","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
EMPLOYEES' PERFORMANCE, WORK ORGANIZATION CONDITIONS AND HUMAN RESOURCE MANAGEMENT PRACTICES IN THE ERA OF CRISIS: THE ROLE OF EMOTIONAL EXHAUSTION AND ORGANIZATIONAL COMMUNICATION 危机时代员工绩效、工作组织状况与人力资源管理实践&情绪衰竭与组织沟通的作用
IF 1.4
Performance Improvement Quarterly Pub Date : 2023-08-23 DOI: 10.56811/piq-22-0017
Salima Hamouche, Annick Parent-Lamarche
{"title":"EMPLOYEES' PERFORMANCE, WORK ORGANIZATION CONDITIONS AND HUMAN RESOURCE MANAGEMENT PRACTICES IN THE ERA OF CRISIS: THE ROLE OF EMOTIONAL EXHAUSTION AND ORGANIZATIONAL COMMUNICATION","authors":"Salima Hamouche, Annick Parent-Lamarche","doi":"10.56811/piq-22-0017","DOIUrl":"https://doi.org/10.56811/piq-22-0017","url":null,"abstract":"Job performance during a period of crisis as intense as COVID-19 can be challenging for employees. Besides the risk that this pandemic represented for their physical health and their life, they were also at high risk of emotional exhaustion, which can jeopardize their performance. We examine the direct and indirect effects of work organization conditions and human resource management practices on emotional exhaustion and job performance during COVID-19. We also analyze the moderating and the moderated mediation effects of organizational communication. Data were collected during COVID-19 in Canada within 13 companies from a sample of 146 employees. The results revealed that workload was associated with a higher level of emotional exhaustion. Organizational communication was associated with a lower level of emotional exhaustion. Organizational support was associated with a higher level of job performance. Organizational communication moderated the relationship between job insecurity and emotional exhaustion.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":" ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47521989","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
EDITOR'S NOTES—CONTRIBUTION AND REJECTION 编者注:投稿与退稿
IF 1.4
Performance Improvement Quarterly Pub Date : 2023-08-01 DOI: 10.56811/piq-36-02-03
J. R. Turner
{"title":"EDITOR'S NOTES—CONTRIBUTION AND REJECTION","authors":"J. R. Turner","doi":"10.56811/piq-36-02-03","DOIUrl":"https://doi.org/10.56811/piq-36-02-03","url":null,"abstract":"","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":" ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43262021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
MENTAL READINESS IN EMERGENCY RESPONSE TASKS 应急任务中的心理准备
IF 1.4
Performance Improvement Quarterly Pub Date : 2023-06-28 DOI: 10.56811/piq-21-0011
N. Marquardt, Katrin Eleonore Stierle, E. van der Velden, Verena Schürmann
{"title":"MENTAL READINESS IN EMERGENCY RESPONSE TASKS","authors":"N. Marquardt, Katrin Eleonore Stierle, E. van der Velden, Verena Schürmann","doi":"10.56811/piq-21-0011","DOIUrl":"https://doi.org/10.56811/piq-21-0011","url":null,"abstract":"Emergency response tasks (ERTs) have to be performed in very challenging and stress-inducing task environments. Research has revealed that performance in ERTs is affected by emergency preparedness which in turn can be linked to the Mental Readiness (MR) of ERT personnel. This concept emerged originally from sports psychology and was found to play a key role in peak performance of top athletes. However, MR has never been used to explain performance variations in different ERTs. Therefore, the main objective of this study was to scrutinize if MR can have an effect on stress, task performance, and the operational success in ERTs. A sample of 319 people working in ERTs such as emergency medical technicians, firefighters, intensive care unit (ICU) nurses, and surgeons was surveyed. The results show that ERT personnel seem to benefit differently from the MR dimensions. Practical implications for mental training and human performance programs are discussed.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":" ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48036096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
EXAMINING STRUCTURE RELATIONSHIPS AMONG PROCEDURAL JUSTICE, PERCEIVED ORGANIZATIONAL SUPPORT, EMPLOYEE ENGAGEMENT, AND TURNOVER INTENTION IN LAO PUBLIC ORGANIZATIONS 劳公共组织中程序公正、组织支持感、员工敬业度和离职意愿的结构关系研究
IF 1.4
Performance Improvement Quarterly Pub Date : 2023-05-04 DOI: 10.56811/piq-22-0016
Thipphavanh Arounleuth, Hyun-jin Jo, Woocheol Kim, Jungwon Kim
{"title":"EXAMINING STRUCTURE RELATIONSHIPS AMONG PROCEDURAL JUSTICE, PERCEIVED ORGANIZATIONAL SUPPORT, EMPLOYEE ENGAGEMENT, AND TURNOVER INTENTION IN LAO PUBLIC ORGANIZATIONS","authors":"Thipphavanh Arounleuth, Hyun-jin Jo, Woocheol Kim, Jungwon Kim","doi":"10.56811/piq-22-0016","DOIUrl":"https://doi.org/10.56811/piq-22-0016","url":null,"abstract":"The purpose of this research was to examine practical issues that predict and prevent turnover intention in the context of Lao public organizations, focusing on the relationship between procedural justice, perceived organizational support, and employee engagement. Data for this study were collected from 331 public officials. In this study, structural equation modeling was used to analyze the collected data and test the hypothesized relationships. The results indicated that procedural justice had a significant effect on perceived organizational support, employee engagement, and turnover intention, whereas perceived organizational support and employee engagement were not significantly related to turnover intention. In addition, the mediating effect of perceived organizational support in the relationship between procedural justice and employee engagement was statistically significant. The findings suggest that organizations should contemplate how to improve procedural justice and promote their level of perceived organizational support. On the basis of the findings, human resource development implications and recommendations are discussed and suggested.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":" ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46374029","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
VALIDATING INTERACTIONS: HOW A SYSTEM OF LEARNERS, PEERS, AND POLICIES EXPLAINS FACULTY TEACHING NEEDS 验证互动:学习者、同伴和政策体系如何解释教师教学需求
IF 1.4
Performance Improvement Quarterly Pub Date : 2023-04-03 DOI: 10.56811/piq-20-0058
D. W. Price, S. Carliner, Mónica López
{"title":"VALIDATING INTERACTIONS: HOW A SYSTEM OF LEARNERS, PEERS, AND POLICIES EXPLAINS FACULTY TEACHING NEEDS","authors":"D. W. Price, S. Carliner, Mónica López","doi":"10.56811/piq-20-0058","DOIUrl":"https://doi.org/10.56811/piq-20-0058","url":null,"abstract":"Some institutions assess the professional development needs of teaching faculty by surveying their interests in teaching topics. In contrast, we sought an explanation of teaching needs that could inform a more comprehensive needs assessment addressing motivations for teaching, challenges from learners, preferred strategies to address challenges, and barriers to using them. We conducted three focus groups of faculty from a university and a feeder college. We found that faculty were motivated by validating interactions with learners and challenged by incoming cohorts with diverse attitudes and abilities. Faculty preferred to consult peers, experiment in class, and offload tasks, but they were undermined by poor communication, bureaucracy, risk management, and limited resources. Faculty persisted with existing approaches until they faced burnout. Female faculty disproportionately reported being motivated by learner impact and challenged by mixed ability classrooms and lack of time. Our model prompts institutions to define and explore faculty teaching needs in terms of validating interactions with learners that are enhanced or diminished by incoming cohorts, preferred strategies, and institutional barriers. As such, faculty development must address each of those multiple, interacting influences.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":" ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43925190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
STRATEGIC PLANNING AND SYSTEMIGRAMS: A MIXED-METHODS STUDY OF THE PUBLIC SYSTEM OF WORKFORCE DEVELOPMENT 战略规划与系统图:公共劳动力发展系统的混合方法研究
IF 1.4
Performance Improvement Quarterly Pub Date : 2023-03-23 DOI: 10.56811/piq-22-0028
T. Regenold, P. Reed
{"title":"STRATEGIC PLANNING AND SYSTEMIGRAMS: A MIXED-METHODS STUDY OF THE PUBLIC SYSTEM OF WORKFORCE DEVELOPMENT","authors":"T. Regenold, P. Reed","doi":"10.56811/piq-22-0028","DOIUrl":"https://doi.org/10.56811/piq-22-0028","url":null,"abstract":"This study explored (a) the design of a public social system fulfilling its federally mandated purposes; and (b) the utility of visualization in the strategic planning of that system. First, a modified Delphi survey of 18 executive directors and board members of local workforce development areas was conducted. Second, from qualitative survey data collected, a textual definition of the system was developed and a visual model (systemigram) of an ideal local workforce development area was designed. Third, 12 participants viewed the systemigram and were asked about the utility of such a model for strategic planning purposes. Eighteen participants completed 3 rounds of the modified Delphi. Round 1 of the modified Delphi included a Kendall's W of 0.37. Rounds 2 and 3 resulted in a Kendall's W of 0.41. Results from interviews with participants indicated that overall, a visual model would be useful for strategic planning in the workforce development system.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":"1 1","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42011194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
THE MEDIATING ROLE OF PSYCHOLOGICAL RESILIENCE BETWEEN DOMESTIC PSYCHOLOGICAL ABUSE AGAINST WORKING WOMEN AND BURNOUT 心理弹性在职业女性家庭心理虐待与倦怠之间的中介作用
IF 1.4
Performance Improvement Quarterly Pub Date : 2023-03-23 DOI: 10.56811/piq-21-0002
F. Munir, Aleena Shuja, Iqra Saeed
{"title":"THE MEDIATING ROLE OF PSYCHOLOGICAL RESILIENCE BETWEEN DOMESTIC PSYCHOLOGICAL ABUSE AGAINST WORKING WOMEN AND BURNOUT","authors":"F. Munir, Aleena Shuja, Iqra Saeed","doi":"10.56811/piq-21-0002","DOIUrl":"https://doi.org/10.56811/piq-21-0002","url":null,"abstract":"Psychological abuse as a form of domestic violence against working women is prevalent but underreported almost all over the world. The present study was conducted to examine the relationship between domestic psychological abuse and burnout, and how psychological resilience mediates between them. One thousand married teachers from private secondary schools were selected through purposive sampling. Study results demonstrated that there is a relationship between domestic psychological abuse against working women and burnout, and that psychological resilience has a positive supportive effect in overcoming depersonalization among these women, yet the study also showed a lack of significant intervention in the relationship between psychological abuse and depersonalization of working women. This study confirms the absence of total or partial mediation to address psychological abuse and depersonalization of working women.","PeriodicalId":45620,"journal":{"name":"Performance Improvement Quarterly","volume":" ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48005037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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