危机时代员工绩效、工作组织状况与人力资源管理实践&情绪衰竭与组织沟通的作用

IF 1.4 Q2 Social Sciences

Performance Improvement Quarterly Pub Date : 2023-08-23 DOI:10.56811/piq-22-0017

Salima Hamouche, Annick Parent-Lamarche

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引用次数: 0

摘要

在COVID-19这样严重的危机时期，工作表现对员工来说可能是一项挑战。除了这次大流行给他们的身体健康和生命带来风险外，他们还面临着情绪疲惫的高风险，这可能危及他们的表现。我们研究了COVID-19期间工作组织条件和人力资源管理实践对情绪耗竭和工作绩效的直接和间接影响。本文还分析了组织沟通的调节效应和调节中介效应。在COVID-19期间，从加拿大13家公司的146名员工中收集了数据。结果显示，工作量与更高水平的情绪疲惫有关。组织沟通与较低水平的情绪耗竭有关。组织支持与更高水平的工作绩效相关。组织沟通调节了工作不安全感与情绪耗竭的关系。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

查看原文本刊更多论文

EMPLOYEES' PERFORMANCE, WORK ORGANIZATION CONDITIONS AND HUMAN RESOURCE MANAGEMENT PRACTICES IN THE ERA OF CRISIS: THE ROLE OF EMOTIONAL EXHAUSTION AND ORGANIZATIONAL COMMUNICATION

Job performance during a period of crisis as intense as COVID-19 can be challenging for employees. Besides the risk that this pandemic represented for their physical health and their life, they were also at high risk of emotional exhaustion, which can jeopardize their performance. We examine the direct and indirect effects of work organization conditions and human resource management practices on emotional exhaustion and job performance during COVID-19. We also analyze the moderating and the moderated mediation effects of organizational communication. Data were collected during COVID-19 in Canada within 13 companies from a sample of 146 employees. The results revealed that workload was associated with a higher level of emotional exhaustion. Organizational communication was associated with a lower level of emotional exhaustion. Organizational support was associated with a higher level of job performance. Organizational communication moderated the relationship between job insecurity and emotional exhaustion.

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来源期刊

Performance Improvement Quarterly INDUSTRIAL RELATIONS & LABOR-

CiteScore

3.10

自引率

0.00%

发文量

期刊介绍： Performance Improvement Quarterly is an official publication of the International Society for Performance Improvement. Founded in 1962, the International Society for Performance Improvement (ISPI) is the leading international association dedicated to improving productivity and performance in the workplace. ISPI represents more than 10,000 international and chapter members throughout the United States, Canada, and 40 other countries. ISPI"s mission is to develop and recognize the proficiency of our members and advocate the use of Human Performance Technology. Assembling an Annual Conference & Expo and other educational events like the Institute, publishing books and periodicals, and supporting research are some of the ways ISPI works toward achieving this mission.