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International Journal of Business Communication最新文献

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The Impact of Organization-Employee Dialogic Communication on Employee Engagement in Remote Work 组织-员工对话式交流对远程工作中员工参与度的影响
IF 2.8 3区 经济学
International Journal of Business Communication Pub Date : 2024-06-21 DOI: 10.1177/23294884241261061
Yufan Sunny Qin
{"title":"The Impact of Organization-Employee Dialogic Communication on Employee Engagement in Remote Work","authors":"Yufan Sunny Qin","doi":"10.1177/23294884241261061","DOIUrl":"https://doi.org/10.1177/23294884241261061","url":null,"abstract":"The goal of this study is to expand current knowledge on employee engagement in remote work by investigating the effect of dialogic communication on remote employee engagement. Drawing on dialogic theory and social exchange theory, the study tested a conceptual model that examines how organizational dialogic communication can enhance remote employees’ psychological need satisfaction for relatedness and organizational identification, ultimately leading to increased employee engagement. The study surveyed 527 full-time employees who work remotely in the United States, providing empirical evidence that contributes to the theoretical understanding of organizational communication and employee engagement in remote work environments.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141504354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Brand Communication Through Social Media Influencers: Trust Building and Trust Transfer Mechanisms 通过社交媒体影响者进行品牌传播：建立信任和信任传递机制
IF 2.8 3区 经济学
International Journal of Business Communication Pub Date : 2024-06-06 DOI: 10.1177/23294884241255911
Rang Wang, Sylvia Chan-Olmsted
{"title":"Brand Communication Through Social Media Influencers: Trust Building and Trust Transfer Mechanisms","authors":"Rang Wang, Sylvia Chan-Olmsted","doi":"10.1177/23294884241255911","DOIUrl":"https://doi.org/10.1177/23294884241255911","url":null,"abstract":"By leveraging the trust they have instilled in followers, social media influencers open up new brand communication opportunities. Drawing on interpersonal and brand trust theories, this study conceptualizes influencer trust as a relational, multidimensional concept, and adopts the trust transfer theory to explain how this trust helps with brand communication outcomes. Using a national survey, the study shows that influencer ability, benevolence, integrity, authenticity, interactivity, relatability, and past experience quality contribute to trust in influencer, which then contributes to brand trust and consequently purchase and word-of-mouth intentions. Influencer-brand congruence also plays a moderating role in the model. Relatability and interactivity consistently contribute to all dimensions of trust (i.e., cognitive, affective, and behavioral trust), while other factors only predict certain dimensions. All trust dimensions could transfer from influencers to brands, with cognitive and behavioral trust being the most transferable. The moderating role of influencer-brand congruence only applies to cognitive trust.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141377807","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Entrepreneurial Podcasting: A Linguistic Ethnographic Perspective 创业播客：语言人种学视角
IF 2.8 3区 经济学
International Journal of Business Communication Pub Date : 2024-05-30 DOI: 10.1177/23294884241255900
Geert Jacobs
{"title":"Entrepreneurial Podcasting: A Linguistic Ethnographic Perspective","authors":"Geert Jacobs","doi":"10.1177/23294884241255900","DOIUrl":"https://doi.org/10.1177/23294884241255900","url":null,"abstract":"This article sets out to address a gap in the business communication literature by focusing on entrepreneurs’ use of podcasts. I will first report on the business communication research that has been done so far on podcasts and will then go on to expand the scope and explore the literature on podcasts in the wider communication field. This will lead me to propose a set of four key characteristics of the genre, which I will use as the basis for a qualitative study of a single six-episode podcast series launched by an entrepreneur in a North Western European country. Drawing on a linguistic ethnographically inspired analysis I will investigate the hybrid nature of the entrepreneurial podcast (featuring personal transparency and storytelling, but no process transparency or interactivity) and I will argue that it is opening up new opportunities for leadership communication. I will conclude by reflecting on how the analysis presented here can be seen to index the genre’s transition from a homespun to a corporate medium, echoing the notion of media re-colonization and tying in with concerns about leadership branding voiced in the critical management literature.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141189042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Looking Back, Moving Forward: A Systematic Review of Entrepreneurship Studies in Communication Research 回顾过去，展望未来：传播研究中的创业研究系统回顾
IF 2.8 3区 经济学
International Journal of Business Communication Pub Date : 2024-05-30 DOI: 10.1177/23294884241255906
Charis Shin, Jiawei Sophia Fu
{"title":"Looking Back, Moving Forward: A Systematic Review of Entrepreneurship Studies in Communication Research","authors":"Charis Shin, Jiawei Sophia Fu","doi":"10.1177/23294884241255906","DOIUrl":"https://doi.org/10.1177/23294884241255906","url":null,"abstract":"Despite scholarly consensus that communication is significant to entrepreneurial organizing, communication research in entrepreneurship is nascent. To advance theory and empirical research, this article presents a systematic review of entrepreneurship studies published in communication journals. Through a comprehensive keyword and literature search, we identified 49 relevant articles published in the past 30 years. Content and computational analyses suggest scholars have studied entrepreneurship in a variety of communication domains and sub-fields, including news and journalism, new media technologies, and social networks. Furthermore, most research has focused on conventional entrepreneurship and the processes supporting it rather than entrepreneurship’s antecedents and/or outcomes. Based on our review, we highlight six areas for future research in the intersection of communication and entrepreneurship: (1) entrepreneurial identity, (2) innovation, (3) social networks, (4) digital technologies, (5) institutions, and (6) entrepreneurship by historically underrepresented and minoritized groups.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141189046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Notes From the Editors: Communication for Persuasion, Emotions, and Customers 编辑手记说服、情感和客户沟通
IF 2.8 3区 经济学
International Journal of Business Communication Pub Date : 2024-05-28 DOI: 10.1177/23294884241247600
Milton Mayfield, Jacqueline Mayfield
{"title":"Notes From the Editors: Communication for Persuasion, Emotions, and Customers","authors":"Milton Mayfield, Jacqueline Mayfield","doi":"10.1177/23294884241247600","DOIUrl":"https://doi.org/10.1177/23294884241247600","url":null,"abstract":"","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141173227","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
We’re in This Together: Visible Social Support Actions in Virtual Teams Using Enterprise Social Media 我们同舟共济使用企业社交媒体的虚拟团队中可见的社交支持行动
IF 2.8 3区 经济学
International Journal of Business Communication Pub Date : 2024-05-07 DOI: 10.1177/23294884241251815
Michael S. Henry, Douglas A. Parry, Daniel B. Le Roux
{"title":"We’re in This Together: Visible Social Support Actions in Virtual Teams Using Enterprise Social Media","authors":"Michael S. Henry, Douglas A. Parry, Daniel B. Le Roux","doi":"10.1177/23294884241251815","DOIUrl":"https://doi.org/10.1177/23294884241251815","url":null,"abstract":"Enterprise social networks (ESNs) are a communication standard within virtual teams. Among other affordances, ESNs enable colleagues to provide each other with social support. In this paper, we analyzed the message logs of virtual teams in a large open-source software project to determine how virtual teams use ESNs to provide particular forms of social support to each other and, secondly, to determine how the visibility of these interaction patterns influences team functioning. Our findings reveal distinct ESN use patterns in relation to four types of social support, each described using a metaphor: a dynamic notice board for information sharing, a community of practice for teaching and knowledge sharing, a team huddle for emotional support, and a job board for instrumental support. The findings provide structure to the diverse set of social support actions in this context and identify the higher-order functions that the visibility of social support produces.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-05-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140940368","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Organizational Communication Patterns as Predictors of Organizational Citizenship Behaviors: The Mediating Role of Citizenship Motives 组织沟通模式是组织公民行为的预测因素：公民动机的中介作用
IF 2.8 3区 经济学
International Journal of Business Communication Pub Date : 2024-04-23 DOI: 10.1177/23294884241248133
Colin Hesse, Alan C. Mikkelson
{"title":"Organizational Communication Patterns as Predictors of Organizational Citizenship Behaviors: The Mediating Role of Citizenship Motives","authors":"Colin Hesse, Alan C. Mikkelson","doi":"10.1177/23294884241248133","DOIUrl":"https://doi.org/10.1177/23294884241248133","url":null,"abstract":"Organizational communication patterns were used to predict the extent to which employees engaged in organizational citizenship behaviors. Both job satisfaction and citizenship motives were examined as potential mediators in the relationship between organizational communication patterns and organizational citizenship behaviors. Using a census-matched nationally representative sample ( N = 378) data were collected from participants from a variety of industries and organizations. As predicted, the conversation and positive conformity orientations positively predicted organizational citizenship behaviors. The negative conformity dimension negatively predicted in-role and organizational citizenship behaviors but counter to the prediction was a positive predictor of individual citizenship behaviors in the path analysis. Citizenship motives served as a full or partial mediator for both the positive conformity and conversation orientations relationship with organizational citizenship behaviors; however, job satisfaction did not act as a mediator for any of the relationships between organizational communication patterns and organizational citizenship behaviors.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140669011","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Bottom-Up Corporate Social Advocacy: Examining the Impact of Employees’ Empowered Engagement on Advocacy Willingness and Mediating Roles of Value Congruency and Moral Elevation 自下而上的企业社会宣传：研究员工的授权参与对倡导意愿的影响以及价值一致性和道德提升的中介作用
IF 2.8 3区 经济学
International Journal of Business Communication Pub Date : 2024-03-29 DOI: 10.1177/23294884241242111
Myungok Chris Yim
{"title":"Bottom-Up Corporate Social Advocacy: Examining the Impact of Employees’ Empowered Engagement on Advocacy Willingness and Mediating Roles of Value Congruency and Moral Elevation","authors":"Myungok Chris Yim","doi":"10.1177/23294884241242111","DOIUrl":"https://doi.org/10.1177/23294884241242111","url":null,"abstract":"This study examines how empowered engagement affects employees’ willingness to advocate for corporate social advocacy (CSA) initiatives. A survey ( N = 234) indicates that employee empowerment correlates with an increased willingness to advocate for CSA initiatives. Additionally, the study identifies two mediating variables that enhance this effect: value congruency with the organization and moral elevation. These findings demonstrate the underlying psychological processes within employees: empowered engagement, value congruency, and moral elevation, and all sequentially influence employees’ inclination to promote CSA initiatives. This research augments the existing body of CSA literature by underscoring the pivotal role of grassroots support and advocacy from employees. The implications of these findings offer strategic guidance to corporate management, highlighting the potential of harnessing employee empowerment to achieve meaningful social impact through CSA initiatives.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140365158","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Importance of Multimodal Resources for Micro-Oriented Analyses of Interactions: A Case Study of Emergent Leadership in a Hybrid Meeting 多模式资源对以微观为导向的互动分析的重要性：混合会议中的新兴领导力案例研究
IF 2.8 3区 经济学
International Journal of Business Communication Pub Date : 2024-03-20 DOI: 10.1177/23294884241234885
Julie Janssens, Dorien Van De Mieroop
{"title":"The Importance of Multimodal Resources for Micro-Oriented Analyses of Interactions: A Case Study of Emergent Leadership in a Hybrid Meeting","authors":"Julie Janssens, Dorien Van De Mieroop","doi":"10.1177/23294884241234885","DOIUrl":"https://doi.org/10.1177/23294884241234885","url":null,"abstract":"In this article we argue in favor of the fine-grained, integrated analysis of multimodal resources for the study of interaction in organizational contexts. For the case presented here, we use video recordings of an authentic hybrid meeting during which the superior is absent for the majority of the interaction. We scrutinize in particular how proximal and distal deontic claims are made and leadership thus emerges in this meeting, which turns out to be out of sheer necessity to ensure the progressivity of the activity. Given that there is thus no explicit struggle over leadership, many subtle semiotic resources—such as gaze, gestures, nodding and paralinguistic features—are used to enact deontic stances. This makes this case of emergent leadership particularly interesting as it demonstrates the importance of an integrated, nonlogocentric approach to obtain a fuller insight into how meaning—and leadership—is negotiated in day-to-day interactions in organizational contexts.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140224502","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Reporting a Cyber Security Breach: How Organizations Respond 报告网络安全漏洞：组织如何应对
IF 2.8 3区 经济学
International Journal of Business Communication Pub Date : 2024-03-11 DOI: 10.1177/23294884241236201
Jef Naidoo, Ron Dulek, Seth Butler, Brooke Baily
{"title":"Reporting a Cyber Security Breach: How Organizations Respond","authors":"Jef Naidoo, Ron Dulek, Seth Butler, Brooke Baily","doi":"10.1177/23294884241236201","DOIUrl":"https://doi.org/10.1177/23294884241236201","url":null,"abstract":"Cyber breaches and ransomware attacks now occur so frequently that they have become facets of organizational life. These breaches are unique in that they are initially silent; a limited number of organizational members know about the incident so firms usually have ample time to prepare a Cyber Breach Revelation (CBR). This study analyzes 378 press releases acknowledging a cyber security breach. It finds four response clusters that highlight how compromised organizations reveal cyberattacks to external stakeholders: (1) empathetic acknowledgment; (2) assurance of the organization’s breach-handling capability; (3) restoration of confidence; and, (4) re-establishment of trust and loyalty. These clusters provide meaningful insights as to how firms reveal cyber breaches to their stakeholders and, equally as important, open the door for further studies as to the effectiveness and sequencing of these approaches.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140105238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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