International Journal of Business Communication最新文献

{"title":"The Role of Leader Communication in Fostering Respectful Workplace Culture and Increasing Employee Engagement and Well-Being","authors":"J. F. Willett, Danielle LaGree, Haejung Shin, J. Houston, Margaret Duffy","doi":"10.1177/23294884231195614","DOIUrl":"https://doi.org/10.1177/23294884231195614","url":null,"abstract":"Although communication is commonly recognized as an indispensable element of leadership, less is known about how leadership communication interacts with workplace respect to affect employee outcomes. We surveyed 1,512 U.S. working adults to test a model that examines the relationship of leadership communication, two types of workplace respect, and occupational resilience with employee engagement and well-being. We found that leadership communication was not associated with employee engagement and well-being; however, it was positively related to respectful engagement (generalized respect extended to employees because they are part of the organization) and autonomous respect (individualized respect that recognizes specific achievements). Leadership communication was negatively associated with occupational resilience, while employee engagement and well-being were positively associated with occupational resilience, respectful engagement, and autonomous respect. Our findings indicate that leadership communication contributes to a respectful workplace culture that then positively affects employee engagement and well-being.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":" ","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48216091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How Avoidant Leadership Style Turns Employees Into Adversaries: The Impact of Laissez-Faire Leadership on Employee-Organization Relationships and Employee Communicative Behavior","authors":"Jie Jin, L. Men","doi":"10.1177/23294884231190397","DOIUrl":"https://doi.org/10.1177/23294884231190397","url":null,"abstract":"The study aimed to establish linkages among laissez-faire leadership, perceived organizational justice, employee-organization relationships, and employees’ negative megaphoning behavior. Through an online survey of 397 employees working in large and medium corporations in the United States and the structural equation modeling analysis of the data, this study revealed the following findings. Results showed that laissez-faire leadership and employees’ engagement in negative megaphoning behavior were positively related. There was also a strong and positive association between perceived organizational justice and employee-organization relationships. Employees’ relationships with the organization were negatively related to employees’ engagement in negative megaphoning behavior. Perceived organizational justice was revealed as a mediator in the relationship among laissez-faire leadership, employee-organization relationships, and employees’ engagement in negative megaphoning behavior. These results show how laissez-faire leadership relates to negative outcomes of organizational relationships and reputation, and provide insight into the potential mechanisms at play.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":" ","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42834497","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Communicating the Big Picture With Employees: The Impacts of CEO Vision Communication on Employee Engagement","authors":"Y. Qin, Marcia W. DiStaso, A. Fitzsimmons, Eve R. Heffron","doi":"10.1177/23294884231190387","DOIUrl":"https://doi.org/10.1177/23294884231190387","url":null,"abstract":"Communicating an organizational vision with employees can be critical to help employees internalize the vision, which might in turn increase their willingness to get engaged with the work and subsequently achieve higher goals. The aim of this study is to examine whether and how CEO vision communication could influence employee engagement. This study also proposed employees’ perceptions of work meaningfulness and organizational identification as the potential underlying mechanism that mediates the relationship between CEO vision communication and employee engagement. An online survey was conducted with employees across various industries in the U.S.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":" ","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45355816","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"“She’s the Anti-Midas, Everything Turns to Crap”: Evocative Metaphors Managers and Employees Use to Describe Managerial Attempts at Enacting Leadership","authors":"Leah M. Omilion-Hodges, Scott E. Shank","doi":"10.1177/23294884231186971","DOIUrl":"https://doi.org/10.1177/23294884231186971","url":null,"abstract":"Although meta-analyses provide clear evidence of which leader behaviors result in outcomes such as employee performance, commitment, and intent to leave, qualitative approaches are necessary to understand how managers perceive and enact their roles in situ. In this mixed methods study, in-depth interviews with managers are considered in tandem with open-ended responses from managers. By soliciting metaphors from both managers and members, we can better exemplify the interdependent nature of this relationship. Data indicate metaphors describe powerful, empowered, or powerless managers, where these categories are then mapped and put into conversation with classic and contemporary approaches to enacting leadership. Findings help to explain the perceptual gap often reported between leaders and members, and pragmatic findings are offered for employees of all ranks and HR managers.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":" ","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47216752","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Language of Crowdfunding: An Exploratory Study of Entrepreneurial and Other Campaigns","authors":"Tara Gerstner, Kevin P. Taylor, L. Moon, Noelle Butski","doi":"10.1177/23294884231183933","DOIUrl":"https://doi.org/10.1177/23294884231183933","url":null,"abstract":"Crowdfunding has become an attractive option to raise funds in recent years. Several studies have examined language use in crowdfunding campaigns, and a few have attempted to understand entrepreneurs' language use on these platforms precisely. All assume that those categorized as entrepreneurial are inherently different from those categorized as other. We aim to explore that assumption while adding to the growing body of literature on the use of language in crowdfunding. We examine how entrepreneurs use language differently than other creators on crowdfunding platforms and how language relates to successful and unsuccessful campaigns for entrepreneurs and other creators. Findings indicate differences in language usage exist between entrepreneurs and other creators and also between successful and unsuccessful campaigns for both groups. However, more than that information is needed to increase the possibility of funding. While there isn’t a magic formula for success, all crowdfunding campaigns appear to have the best chances by balancing the language they use.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":" ","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41739375","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Notes From the Editors: Spotlight on Inclusion and Diversity","authors":"M. Mayfield, J. Mayfield","doi":"10.1177/23294884231167700","DOIUrl":"https://doi.org/10.1177/23294884231167700","url":null,"abstract":"This issue of the International Journal of Business Communication continues our spotlight issues on evolving and highly relevant business communication topics. Specifically, this issue focuses on inclusion and diversity. As with our last issue, we have curated several related articles on a topic which enormously impacts business communication and society as a whole. The lens on inclusion and diversity has a special meaning today since conflicting forces strive to cultivate diversity and inclusion while others appear to oppose the realization of such organizational realities. We contend—based on evidence—that inclusion and diversity do not represent an act of charity by dominant groups. Instead, managers will find these strategies vital to fully develop organizational talent and the well-being of all stakeholders (Cascio et al., 2019; Inglehart et al., 2008). As captured by this issue’s articles, inclusion and diversity mean much more than just hiring, rewarding, and promoting fairly from all groups. Effective business communication provides a fundamental ingredient for diversity and inclusion’s co-creation, sustenance, and growth. To truly nurture these attributes, organizational members must authentically interact with people from diverse backgrounds and viewpoints through listening, discourse, collaboration, perspective-taking, and shared vision. These communicative actions should also encourage all members to bring their best, whole selves to work. Without such behaviors, organizations homogenize and compartmentalize their precious resources. At worst, an organization that fails— largely through communication—to foster diversity and inclusion will become a mono-culture of the dominant group. In turn, this monoculture will stifle innovation, discourage commitment/engagement, and invite turnover (Bisel & Adame, 2019; Cascio et al., 2019; Croucher et al., 2019; Grant, 2017). Simply put, these outcomes harm the organization and stakeholder well-being. We define diversity as talent based inclusion and celebration of organizational members regardless of history and biology. The demographics of a diverse and inclusive","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"60 1","pages":"727 - 732"},"PeriodicalIF":2.8,"publicationDate":"2023-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46134242","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Book Review: You’re Not Listening: What You’re Missing and Why It Matters","authors":"R. Walker","doi":"10.1177/23294884231167701","DOIUrl":"https://doi.org/10.1177/23294884231167701","url":null,"abstract":"","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"60 1","pages":"1047 - 1050"},"PeriodicalIF":2.8,"publicationDate":"2023-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48230821","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How Social Media Use in B2B Export Selling Contributes to Sales Performance: The Media Synchronicity Theory Perspective","authors":"Jihong Zhou, Peerayuth Charoensukmongkol","doi":"10.1177/23294884231176279","DOIUrl":"https://doi.org/10.1177/23294884231176279","url":null,"abstract":"Despite increasing interest in the role of social media use (SMU) in improving performance, limited studies have examined its impact on sales performance in B2B export sales contexts. And the underlying mechanisms of such effects remain underexplored. Drawing on Media Synchronicity Theory, we propose SMU in sales affects cross-cultural communication performance first, which in turn affects sales performance, and training and experience are appropriation factors of SMU in sales. A questionnaire survey was conducted among 751 B2B export salespeople from mainland China. The results show cross-cultural communication performance fully mediates the effect of SMU in sales on sales performance, and training and experience are antecedents of SMU in sales. The total effect of training on sales performance through SMU in sales and cross-cultural communication performance is stronger than that of experience. Theoretical and practical insights on how to leverage social media to support B2B export sales performance are discussed.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":" ","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45437824","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Collective Responsibility in the Workplace and its Effects on COVID-19 Vaccine Acceptance Among Employees: The Role of Strategic Internal Communication","authors":"J. Li, W. Tao, Yeunjae Lee","doi":"10.1177/23294884231171773","DOIUrl":"https://doi.org/10.1177/23294884231171773","url":null,"abstract":"Businesses, as one of the largest units in society, are expected to be socially responsible and become vaccine advocate to help with recovery from the COVID-19 pandemic. Building upon this expectation, this study takes an internal communication perspective to explore the role of organizations in motivating employees to stand in solidarity and adopt prosocial behavior (i.e., vaccination against COVID-19 in this study) in the fight against the pandemic. Specifically, we propose a psychological model that pictures how organizational informing and listening can facilitate employee attitude toward vaccination by realizing their collective responsibility to protect others at work via communal relationships with the organizations. The findings of this study contribute to ethical practices of organizational communication by revealing the under-explored role of organizations in addressing vaccine hesitance and resistance during the current pandemic.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":" ","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-05-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48168367","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Is Cyberloafing an Outcome of Supervisor Phubbing: Examining the Roles of Workplace Ostracism and Psychological Detachment","authors":"Anubhuti Saxena, Shalini Srivastava","doi":"10.1177/23294884231172194","DOIUrl":"https://doi.org/10.1177/23294884231172194","url":null,"abstract":"Supervisor phubbing (or phone snubbing) is the phenomenon where a supervisor snubs a subordinate by favoring his/her mobile phone above him/her when they are in a meeting. Subordinates who are phone snubbed by supervisors often feel neglected and turn to their own phones and virtual social circles for acceptance. The study aims to explore the impact of Supervisor Phubbing (SP) on Cyberloafing (CL), taking Workplace Ostracism (WO) as a mediator and Psychological Detachment (PD) as a moderator. Social Exchange Theory (SET) and Expectancy Violations Theory (EVT) are put forward as the underpinning theories to explain the underlying mechanism in the proposed relationships. Utilizing the time lagged method, data was collected from 267 employees working in varied industries in India. Statistical tools such as SPSS 21, AMOS 21, and PROCESS, were utilized to test the hypothesised model. The findings show that SP causes subordinates to feel ostracized which in turn, leads to CL. The study also examined how PD can act as a moderator and create an impeding effect on CL, WO, and PD emerged as significant mediator and moderator respectively. It is pertinent for organizations to understand that unfriendly practices such as SP can lead to organizational repercussions like WO and CL. Discussion on implications followed by limitations and future scope of research is included in the paper.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":" ","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-05-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42925103","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}