{"title":"Toward a Gender Equality at Work via Activism The Role of Transparent Internal Communication","authors":"Yeunjae Lee, Jo-Yun Queenie Li, Xiao Ma","doi":"10.1177/23294884241274783","DOIUrl":"https://doi.org/10.1177/23294884241274783","url":null,"abstract":"Grounded in the Social Identity Model of Collective Actions (SIMCA), this study examines the role of strategic internal communication—specifically, transparent communication—in fostering gender equality at work via women’s workplace activism: collective actions and communicative behaviors. Results from an online survey of 402 female employees in South Korea suggest that transparent communication plays an important role in increasing women’s identification with their organizations, thereby fostering their efficacy and reducing perceived injustice. This, in turn, increased their active communicative behaviors and collective actions for promoting gender equality in the workplace. Theoretical implications for strategic internal Diversity, Equity, and Inclusion (DEI) communication are discussed along with avenues for future research.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"55 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142266783","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Leading by Example: Supervisor Downward Feedback Seeking, Power Distance, and the Implications for the Feedback Environment","authors":"Shana Mertens, Eveline Schollaert","doi":"10.1177/23294884241277560","DOIUrl":"https://doi.org/10.1177/23294884241277560","url":null,"abstract":"This study explores the relationship between supervisors’ feedback-seeking behavior (FSB) and (1) employees’ FSB and (2) employees’ perceptions of the feedback environment. It examines the moderating role of power distance perceptions in order to study FSB in high power distance contexts. Participants were asked to track feedback exchanges with their supervisor over a two-week period. Surveying 273 employees across 32 diverse organizations, the study reveals a positive correlation between supervisors’ FSB and employees’ FSB and their perceptions of the feedback environment. Employees seemed to mimic their supervisors’ seeking behaviors, emphasizing the importance of positive role modeling. Importantly, the relationship was more pronounced when power distance was high, indicating the significance of supervisors’ FSB in such contexts. The study challenges the traditional employee-centered perspective on FSB by focusing on FSB by individuals in leadership positions. Based on these findings, organizations can develop training interventions that encourage supervisors to model effective behaviors.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"2 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142266784","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Positive Communication Practices for Enhancing Collaboration","authors":"Amy E. Mickel","doi":"10.1177/23294884241263552","DOIUrl":"https://doi.org/10.1177/23294884241263552","url":null,"abstract":"Collaboration is the process of people working together toward a common goal and occurs in a wide range of contexts. When done well, almost anything is possible. Because of its potential, collaboration is touted as one of the most promising ways to address today’s most difficult and complex problems. However, not all collaborative efforts realize their potential for a variety of reasons, including the relational aspects of collaboration. Central to collaboration and its efficacy, interpersonal relationships can be enhanced through positive communication. This research explores positive and negative communication patterns in collaborative contexts. Thematic analysis is applied to qualitative data collected from 278 participants involved in varied collaborative efforts. Fifteen collaborative communication practices emerge as playing an important role in fostering collaboration. Findings from this research contribute to the growing field of positive communication scholarship by offering positive communication practices that people can employ to strengthen interpersonal relationships in collaborative efforts. Guidance on ways practitioners can apply these findings is provided.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"1 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141869343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Motherhood at Work: Positive Communication and Maternity Leave Negotiations (Un)Bounded by Job Types","authors":"Patrice M. Buzzanell","doi":"10.1177/23294884241263558","DOIUrl":"https://doi.org/10.1177/23294884241263558","url":null,"abstract":"This study explored the experiences of two sets of employed mothers ( n = 32) who returned to paid labor after taking maternity leaves in the United States prior to the COVID-19 pandemic. Interviews with 11 women working in “active” job types (high discretion, complexity, and resources) as well as 21 women working in “passive” job types (low job discretion, complexity, and resources), revealed differences in their negotiation processes and their positive communication with their managers. Women in active positions co-constructed feminist negotiations with hybrid strategies attending to organizational and their own health priorities and enabled by positive communication. In contrast, women in passive positions did not perceive workplace policies or interactions with their bosses to be flexible, negotiable, or resembling positive communication. Implications consider further research on structural opportunities and constraints to negotiate work-family policies and practices such as ongoing conversations and/or workshops on the benefits of and training in positive communication for employees’ health and well-being.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"35 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141777994","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Quality Gratitude Expressions and Happiness at Work","authors":"Peter W. Cardon, Janna Wong","doi":"10.1177/23294884241263559","DOIUrl":"https://doi.org/10.1177/23294884241263559","url":null,"abstract":"This research involved a mixed-methods study to explore the nature and outcomes of gratitude expressions in the workplace. A qualitative journaling study revealed that quality gratitude expressions in the workplace involve the following traits: genuine, acknowledgement of positive outcomes, acknowledgement of time and effort, acknowledgement of social support, personalized, and playful. The interview study revealed that key outcomes of quality gratitude expressions were feeling valued, a sense of attachment, and engagement. A follow-up survey of professionals showed that while the quality and quantity of verbal gratitude expressions contribute to higher perceptions of feeling valued and attachment to colleagues, the quality and quantity of written gratitude expressions contribute to all three aspects of happiness: feeling valued, attachment, and engagement. These findings suggest that gratitude expressions are aspects of positive communication that contribute significantly to thriving individuals and communities in the workplace.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"21 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141777993","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Role of Public Relations in an Illiberal State: The Case of Russia","authors":"Sergei A. Samoilenko, Elina Erzikova","doi":"10.1177/23294884241261690","DOIUrl":"https://doi.org/10.1177/23294884241261690","url":null,"abstract":"Drawing upon in-depth interviews with seasoned public relations practitioners, this study suggests that the field of public relations in Russia has gradually transformed over the last 30 years from being relatively independent to being largely subordinated to political and business elites. Failure to sustain the role of public relations as a driver of democratization has coincided with the overall decline of democratic institutions in the country. Current practices in the field primarily focus on promoting government and business interests and lack a systemic approach to developing relations with citizens to address social problems. This study, which focuses on the Russian context, contributes to the body of literature on business communications and international public relations by analyzing how a country’s sociopolitical and economic context can influence transformations within the field of public relations; in this case, evolving from being relatively independent to becoming subordinate to political and business elites.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"45 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141777995","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Elizabeth A. Williams, Jennifer S. Linvill, Emeline Ojeda-Hecht, Meghan R. Cosgrove, Autumn Buzzetta, Abby Konkel
{"title":"The Structuration of Positive Communication Experiences: The Case of the Great Resignation","authors":"Elizabeth A. Williams, Jennifer S. Linvill, Emeline Ojeda-Hecht, Meghan R. Cosgrove, Autumn Buzzetta, Abby Konkel","doi":"10.1177/23294884241263553","DOIUrl":"https://doi.org/10.1177/23294884241263553","url":null,"abstract":"The Great Resignation and COVID-19 pandemic are two extended crises marked by organizational change and employee turnover. This study examines the positive organizational communication experiences that influenced employee retention during this time of organizational crisis. Data for this research were collected through 25 semi-structured interviews and analyzed using a phronetic iterative approach. Through the use of structuration theory, the findings indicated that participants’ positive experiences of organizational communication transformed into reasons to stay with their workplaces during a time of extended crisis. Participants identified how organizational structures were reaffirmed or changed as employees and leaders utilized different resources and created new rules for interaction. Findings of this study show how positive organizational communication experiences can mitigate negative experiences and strengthen employee retention. During crises, organizations and their leaders should focus on fostering connection, belonging, and open communication among all employees.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"105 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141777996","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Four Dimensions of Brand Storytelling: Framework for Managing and Analyzing Online Brand Stories","authors":"Dorit Zimand-Sheiner","doi":"10.1177/23294884241261362","DOIUrl":"https://doi.org/10.1177/23294884241261362","url":null,"abstract":"Corporate brand storytelling is gaining significance as social media and company websites become crucial avenues for consumer engagement. As part of an effort to create engagement with the brand story across all platforms, the current article suggests combining myths’ elements. Adopting the literary approach to myths, this paper defines myth as a narrative that holds significance among its followers. Based on previous research, this paper proposes a corporate brand storytelling model encompassing story, meaning, ritual, and transmedia dimensions. To assess how leading corporate brands use storytelling elements across their online platforms a quantitative content analysis was performed. Four key insights were derived from the study. First, storytelling should be systematically managed and studied according to our model. Second, rituals and transmedia are underutilized in integrating and disseminating brand storytelling. Third, storytelling should extend beyond paid advertising to achieve desired outcomes. Lastly, the incorporation of mythmaking and storytelling highlights the significance of cultural aspects, urging multinational brands to integrate local cultural elements.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"15 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141777997","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Impact of Organization-Employee Dialogic Communication on Employee Engagement in Remote Work","authors":"Yufan Sunny Qin","doi":"10.1177/23294884241261061","DOIUrl":"https://doi.org/10.1177/23294884241261061","url":null,"abstract":"The goal of this study is to expand current knowledge on employee engagement in remote work by investigating the effect of dialogic communication on remote employee engagement. Drawing on dialogic theory and social exchange theory, the study tested a conceptual model that examines how organizational dialogic communication can enhance remote employees’ psychological need satisfaction for relatedness and organizational identification, ultimately leading to increased employee engagement. The study surveyed 527 full-time employees who work remotely in the United States, providing empirical evidence that contributes to the theoretical understanding of organizational communication and employee engagement in remote work environments.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"85 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141504354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Entrepreneurial Podcasting: A Linguistic Ethnographic Perspective","authors":"Geert Jacobs","doi":"10.1177/23294884241255900","DOIUrl":"https://doi.org/10.1177/23294884241255900","url":null,"abstract":"This article sets out to address a gap in the business communication literature by focusing on entrepreneurs’ use of podcasts. I will first report on the business communication research that has been done so far on podcasts and will then go on to expand the scope and explore the literature on podcasts in the wider communication field. This will lead me to propose a set of four key characteristics of the genre, which I will use as the basis for a qualitative study of a single six-episode podcast series launched by an entrepreneur in a North Western European country. Drawing on a linguistic ethnographically inspired analysis I will investigate the hybrid nature of the entrepreneurial podcast (featuring personal transparency and storytelling, but no process transparency or interactivity) and I will argue that it is opening up new opportunities for leadership communication. I will conclude by reflecting on how the analysis presented here can be seen to index the genre’s transition from a homespun to a corporate medium, echoing the notion of media re-colonization and tying in with concerns about leadership branding voiced in the critical management literature.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"528 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141189042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}