{"title":"Looking Back, Moving Forward: A Systematic Review of Entrepreneurship Studies in Communication Research","authors":"Charis Shin, Jiawei Sophia Fu","doi":"10.1177/23294884241255906","DOIUrl":"https://doi.org/10.1177/23294884241255906","url":null,"abstract":"Despite scholarly consensus that communication is significant to entrepreneurial organizing, communication research in entrepreneurship is nascent. To advance theory and empirical research, this article presents a systematic review of entrepreneurship studies published in communication journals. Through a comprehensive keyword and literature search, we identified 49 relevant articles published in the past 30 years. Content and computational analyses suggest scholars have studied entrepreneurship in a variety of communication domains and sub-fields, including news and journalism, new media technologies, and social networks. Furthermore, most research has focused on conventional entrepreneurship and the processes supporting it rather than entrepreneurship’s antecedents and/or outcomes. Based on our review, we highlight six areas for future research in the intersection of communication and entrepreneurship: (1) entrepreneurial identity, (2) innovation, (3) social networks, (4) digital technologies, (5) institutions, and (6) entrepreneurship by historically underrepresented and minoritized groups.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"130 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141189046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Notes From the Editors: Communication for Persuasion, Emotions, and Customers","authors":"Milton Mayfield, Jacqueline Mayfield","doi":"10.1177/23294884241247600","DOIUrl":"https://doi.org/10.1177/23294884241247600","url":null,"abstract":"","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"36 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141173227","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Michael S. Henry, Douglas A. Parry, Daniel B. Le Roux
{"title":"We’re in This Together: Visible Social Support Actions in Virtual Teams Using Enterprise Social Media","authors":"Michael S. Henry, Douglas A. Parry, Daniel B. Le Roux","doi":"10.1177/23294884241251815","DOIUrl":"https://doi.org/10.1177/23294884241251815","url":null,"abstract":"Enterprise social networks (ESNs) are a communication standard within virtual teams. Among other affordances, ESNs enable colleagues to provide each other with social support. In this paper, we analyzed the message logs of virtual teams in a large open-source software project to determine how virtual teams use ESNs to provide particular forms of social support to each other and, secondly, to determine how the visibility of these interaction patterns influences team functioning. Our findings reveal distinct ESN use patterns in relation to four types of social support, each described using a metaphor: a dynamic notice board for information sharing, a community of practice for teaching and knowledge sharing, a team huddle for emotional support, and a job board for instrumental support. The findings provide structure to the diverse set of social support actions in this context and identify the higher-order functions that the visibility of social support produces.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"6 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-05-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140940368","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Reporting a Cyber Security Breach: How Organizations Respond","authors":"Jef Naidoo, Ron Dulek, Seth Butler, Brooke Baily","doi":"10.1177/23294884241236201","DOIUrl":"https://doi.org/10.1177/23294884241236201","url":null,"abstract":"Cyber breaches and ransomware attacks now occur so frequently that they have become facets of organizational life. These breaches are unique in that they are initially silent; a limited number of organizational members know about the incident so firms usually have ample time to prepare a Cyber Breach Revelation (CBR). This study analyzes 378 press releases acknowledging a cyber security breach. It finds four response clusters that highlight how compromised organizations reveal cyberattacks to external stakeholders: (1) empathetic acknowledgment; (2) assurance of the organization’s breach-handling capability; (3) restoration of confidence; and, (4) re-establishment of trust and loyalty. These clusters provide meaningful insights as to how firms reveal cyber breaches to their stakeholders and, equally as important, open the door for further studies as to the effectiveness and sequencing of these approaches.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"2016 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140105238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Piyada Soontornchaiya, Peerayuth Charoensukmongkol
{"title":"Interaction Effect of Management Communication and Workplace Formalization on Shared Goals and Commitment of Employees During Post-Merger and Acquisition Integration","authors":"Piyada Soontornchaiya, Peerayuth Charoensukmongkol","doi":"10.1177/23294884241235661","DOIUrl":"https://doi.org/10.1177/23294884241235661","url":null,"abstract":"This research analyzes the effect of management communication on shared goals and organizational commitment of employees during post-merger and acquisition integration. In addition, we examine whether a work policy in terms of formalization could moderate the effect of management communication on shared goals of employees. Survey data were collected from 209 employees at a company in the power and energy sector in Thailand which was acquired by another company. We implemented multisource data collection to prevent common method variance issues in cross-sectional surveys. Partial least squares structural equation modeling was then used to analyze the data. Based on the findings, we discovered supporting evidence confirming the positive association between management communication and shared goals. Shared goals also mediate the effect of management communication on organizational commitment. Moreover, moderating effect analysis showed that the degree to which management communication affects shared goals is stronger among employees in the work units that have high levels of formalization than those in work units that have low levels of formalization. In essence, our study provides new evidence showing that workplace formalization could be the factor that intensifies the degree to which management communication encourages employees to develop shared goals. Our research also provides some implications for human capital development and policy recommendations during organizational change.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"81 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140054996","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Notes From the Editors – Leveraging Effective Altruism: CSR Communication That Pays It Forward","authors":"Jacqueline Mayfield, Milton Mayfield","doi":"10.1177/23294884241227274","DOIUrl":"https://doi.org/10.1177/23294884241227274","url":null,"abstract":"","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"36 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140034807","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Spotlight on a Thought Leader - How to Become an Effective Communicator: Schulz von Thun’s Contribution to Business Communication","authors":"Fabienne Bünzli, Martin J. Eppler","doi":"10.1177/23294884231224118","DOIUrl":"https://doi.org/10.1177/23294884231224118","url":null,"abstract":"This article explores the ingredients of effective business communication, presenting the extensive work of German psychologist and communication expert Friedemann Schulz von Thun. Over the course of his 50-year career, Schulz von Thun has developed numerous frameworks and tools that enhance our understanding of how to talk to one another to settle disagreements, promote strong relationships and foster individual as well as organizational success. We offer a concise synthesis of his most influential concepts (i.e., the square of communication, the inner team, and the value square) and illustrate their application in communication research and practice.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"10 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140034840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Book Review: Positive Communication for Leaders: Proven Strategies for Inspiring Unity and Effecting Change by Mirivel J. C. and Lyon A.","authors":"Jacqueline Mayfield, Milton Mayfield","doi":"10.1177/23294884231224121","DOIUrl":"https://doi.org/10.1177/23294884231224121","url":null,"abstract":"","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"495 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140034920","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Methods Showcase—Using PLSF-SEM in Business Communication Research","authors":"Ned Kock","doi":"10.1177/23294884241233281","DOIUrl":"https://doi.org/10.1177/23294884241233281","url":null,"abstract":"Structural equation modeling (SEM) is a data analysis method that is widely used in business communication research, as well as research in many other fields, when scholars need to test complex models with multiple outcomes, interactions, or operations across different situations. To date, however, researchers have had to choose between using covariance-based SEM, and dealing with convergence problems; or composite-based SEM, and facing serious methodological issues. This article describes a way to combine strong aspects of both SEM types through PLSF-SEM. By utilizing this novel method, empirical researchers can employ several of the same tests traditionally used in covariance-based SEM, as well as new tests that rely on latent variable estimates, in a succinct and scholarly way. PLSF-SEM builds on partial least squares (PLS) algorithms to generate correlation-preserving factors; the F refers to it being factor-based, as opposed to composite-based. A primer on the use of PLSF-SEM in business communication research is provided, based on an illustrative model inspired by motivating language theory, and where simulated data was analyzed with the software WarpPLS.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"33 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139951691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Don’t Mess With Mama Bear: How Workplace Bullying Bystanders Find Meaning in Their Role","authors":"Jenilee Crutcher Williams, Michelle T. Violanti","doi":"10.1177/23294884241226561","DOIUrl":"https://doi.org/10.1177/23294884241226561","url":null,"abstract":"Workplace bullying is a widespread issue with nearly 80 million people in the U.S. affected. Bystanders (i.e., non-bullied witnesses), who can adopt constructive or destructive behaviors, become integral to the trajectory of bullying issues. This study uses a sensemaking in organizations theoretical framework to examine how workplace bullying bystanders in academia make sense of their position. Thirty-seven in-depth interviews and grounded theory data analysis were used to answer the research question: How do people make sense of their role as bystanders throughout workplace bullying processes? An additional bystander role was found, the target-bystander (those who experience both perspectives over time). Participants’ prior target experience heavily influenced their sensemaking as a protective bystander throughout two themes that arose from the data: organizational identity and backstage sensemaking. These findings add to bystander conceptualization and aid business professionals (e.g., supervisors, trainers, and human resources) in developing well-rounded intervention strategies.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"32 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139951754","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}