Casey Dugan, Michael J. Muller, D. Millen, Werner Geyer, Beth Brownholtz, Marty Moore
{"title":"The dogear game: a social bookmark recommender system","authors":"Casey Dugan, Michael J. Muller, D. Millen, Werner Geyer, Beth Brownholtz, Marty Moore","doi":"10.1145/1316624.1316683","DOIUrl":"https://doi.org/10.1145/1316624.1316683","url":null,"abstract":"We describe the Dogear Game, which works with an enterprise social bookmarking system. The game is designed to accomplish individual, collaborative, and organization goals. Individual players receive entertainment and learn about their colleagues' bookmarks. The player's colleagues receive recommendations of websites and documents of potential interest to them. And the organization benefits from a richer knowledge-base of bookmarks as recommendations are accepted. The Dogear Game builds on von Ahn's \"serious games,\" useful in motivating and distributing game-like entertaining \"work\" to a large group of game players. This note presents the design and implementation of a working prototype and some initial user feedback.","PeriodicalId":445069,"journal":{"name":"Proceedings of the 2007 ACM International Conference on Supporting Group Work","volume":"71 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126028476","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An investigation of the use of a wiki to support knowledge exchange in public health","authors":"R. Giordano","doi":"10.1145/1316624.1316664","DOIUrl":"https://doi.org/10.1145/1316624.1316664","url":null,"abstract":"This paper describes the use of a wiki to foster joint learning among a group of non-profit, community-based organizations involved with improving public health in London. The goal of the wiki was to encourage the growth of a community of practice-clear patterns of mutual engagement, joint enterprise and an emergent and shared repertoire of action-among these organizations. Participants reported that they failed to contribute to the wiki largely for economic reasons, issues of identity, and a lack of group norms. A critical factor in its failure, however, was the lack of its integration into existing work practices and project governance.","PeriodicalId":445069,"journal":{"name":"Proceedings of the 2007 ACM International Conference on Supporting Group Work","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124122204","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tensions across the scales: planning infrastructure for the long-term","authors":"David Ribes, Thomas A. Finholt","doi":"10.1145/1316624.1316659","DOIUrl":"https://doi.org/10.1145/1316624.1316659","url":null,"abstract":"In designing information infrastructure participants are planning for the long-term. The notion of infrastructure evokes images beyond 'a proof of concept,' a 'prototype' or an isolated 'application'; it is intended to be a persistent, ubiquitous and reliable environment. However, in implementing such projects participants confront multiple difficulties such as securing sustained funding, supporting maintenance and integrating new technologies. Based on cross-case ethnographic analysis this paper traces nine tensions identified by participants as they endeavor to transition from short-term projects to long-term information infrastructure. We explore three core concerns framed by actors: motivating contribution; aligning end-goals; and designing for use. These concerns have unique implications for each scale of infrastructure: institutionalization; the organization of work; and enacting technology.","PeriodicalId":445069,"journal":{"name":"Proceedings of the 2007 ACM International Conference on Supporting Group Work","volume":"02 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127451683","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Mixed-method validation of pedagogical concepts for an intercultural online learning environment: a case study","authors":"E. Law, A. Nguyen-Ngoc, S. Kuru","doi":"10.1145/1316624.1316673","DOIUrl":"https://doi.org/10.1145/1316624.1316673","url":null,"abstract":"The rise of social software poses the challenges to the design and evaluation of a pedagogically sound online learning environment (OLE). Our OLE addresses these challenges by the integration of three pedagogical concepts - cross-cultural collaboration, self-directed learning and social networking - with the aim to advance participants' competencies and by mixed-method approaches to evaluating the complex situations. A validation trial involving four European countries was conducted. Groups of students co-created a questionnaire, which was assessed to provide an indicator of task performance. Multi-source (surveys, blogs, emails, diaries, chats, videoconference, and interviews) and multi-perspective data (facilitators, students, researchers) were studied with social network analysis, content analysis and conversation analysis. Several a posteriori research questions are addressed.","PeriodicalId":445069,"journal":{"name":"Proceedings of the 2007 ACM International Conference on Supporting Group Work","volume":"66 6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133637499","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Judging you by the company you keep: dating on social networking sites","authors":"Adeline Y. Lee, A. Bruckman","doi":"10.1145/1316624.1316680","DOIUrl":"https://doi.org/10.1145/1316624.1316680","url":null,"abstract":"This study examines dating strategies in Social Networking Sites (SNS) and the features that help participants achieve their dating goals. Qualitative data suggests the SNS feature, the friends list, plays a prominent role in finding potential dates, verifying credibility, and validating ongoing relationship commitment levels. Observations of how study participants use the friends list may provide design implications for social networking sites interested in facilitating romantic connection among their users. More broadly, this research shows how subtle user-interface design choices in social computing software can have a profound effect on non-trivial activities like finding a life partner.","PeriodicalId":445069,"journal":{"name":"Proceedings of the 2007 ACM International Conference on Supporting Group Work","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124336091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Dcv: a causality detection approach for large-scale dynamic collaboration environments","authors":"Ning Gu, Qiwei Zhang, Jiang-Ming Yang, Wei Ye","doi":"10.1145/1316624.1316647","DOIUrl":"https://doi.org/10.1145/1316624.1316647","url":null,"abstract":"Recent studies have indicated the significance of supporting real-time group editing in \"Wiki\" applications, whose collaboration environments have their dynamic and large-scale nature. Correct capture of causal relationships between operations from different users is crucial in order to preserve consistency of object copies. This challenge was resolved by employing vector logical clock. But since its size is equal to the number of cooperating sites, it has low efficiency when dealing with a collaborative environment involving a large number of participants. In this paper, we propose a direct causal vector (DCV) approach for solving causality detection issues in real-time group editors. DCV timestamp does not record the causality information that can be deduced from the transitivity of causal relation. As a result, it can automatically reduce its own size when people leave the collaboration session and always keep small. We prove that DCV approach is well fit for capturing causality in wiki like large-scale dynamic collaboration environments.","PeriodicalId":445069,"journal":{"name":"Proceedings of the 2007 ACM International Conference on Supporting Group Work","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115139619","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The quest for quality tags","authors":"Shilad Sen, F. M. Harper, Adam LaPitz, J. Riedl","doi":"10.1145/1316624.1316678","DOIUrl":"https://doi.org/10.1145/1316624.1316678","url":null,"abstract":"Many online communities use tags - community selected words or phrases - to help people find what they desire. The quality of tags varies widely, from tags that capture akey dimension of an entity to those that are profane, useless, or unintelligible. Tagging systems must often select a subset of available tags to display to users due to limited screen space. Because users often spread tags they have seen, selecting good tags not only improves an individual's view of tags, it also encourages them to create better tags in the future. We explore implicit (behavioral) and explicit (rating) mechanisms for determining tag quality. Based on 102,056 tag ratings and survey responses collected from 1,039 users over 100 days, we offer simple suggestions to designers of online communities to improve the quality of tags seen by their users.","PeriodicalId":445069,"journal":{"name":"Proceedings of the 2007 ACM International Conference on Supporting Group Work","volume":"98 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127122182","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The effects of explicit referencing in distance problem solving over shared maps","authors":"M. Cherubini, P. Dillenbourg","doi":"10.1145/1316624.1316674","DOIUrl":"https://doi.org/10.1145/1316624.1316674","url":null,"abstract":"Explicit Referencing is a mechanism for enabling deictic gestures in on-line communication. Little is known about the impact of ER on distance problem solving. In this paper, we report on a study where 120 students (60 pairs) had to solve a problem collaboratively, at a distance, using chat tools that differed in the way a user may relate an utterance to the task context. Results indicate that team performance is improved by explicit referencing mechanisms. However, when Explicit Referencing is implemented in a way that is detrimental to the linearity of the conversation, resulting in the visual dispersion or scattering of messages, its use has negative consequences for collaborative work at a distance. The role of a linear message history in the collaboration mechanisms was equally important than that of Explicit Referencing.","PeriodicalId":445069,"journal":{"name":"Proceedings of the 2007 ACM International Conference on Supporting Group Work","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128025163","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Privacy in the open: how attention mediates awareness and privacy in open-plan offices","authors":"Jeremy P. Birnholtz, C. Gutwin, K. Hawkey","doi":"10.1145/1316624.1316632","DOIUrl":"https://doi.org/10.1145/1316624.1316632","url":null,"abstract":"The tension between privacy and awareness has been a persistent difficulty in distributed environments that support opportunistic and informal interaction. For example, many awareness systems that display 'always-on' video links or PC screen contents have been perceived as too invasive, even though functional real-world analogues, like open-plan offices, may provide even less privacy than their online counterparts. In this paper we explore the notion of privacy in open-plan real-world environments, in order to learn more about how it might be supported in distributed systems. From interviews and observations in four open-plan offices, we found that attention plays an important role in the management of both confidentiality and solitude. The public nature of paying attention allows people to build understandings of what objects in a space are legitimate targets for attention and allows people to advertise their interest in interaction. Our results add to what is known about how privacy works in real-world spaces, and suggest valuable design ideas that can help improve support for natural privacy control and interaction in distributed awareness systems.","PeriodicalId":445069,"journal":{"name":"Proceedings of the 2007 ACM International Conference on Supporting Group Work","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120877494","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The gospel of knowledge management in and out of a professional community","authors":"N. Su, Hiroko Wilensky, D. Redmiles, G. Mark","doi":"10.1145/1316624.1316652","DOIUrl":"https://doi.org/10.1145/1316624.1316652","url":null,"abstract":"Knowledge management (KM) remains an anomaly in most corporations today. Critics call KM a fad of the 1990s, whereas supporters claim KM is actively evolving. Our work examines the disciplinary rhetoric of KM: how is it that practitioners of KM seek to legitimize their field in the corporate world? We focus on practitioners in the aerospace industry and their forum. We argue that this forum serves as a hub for constructing KM's legitimacy. Our two year ethnography traces the rhetorical strategies utilized by informants in and out of a professional community to legitimize KM as discipline in the aerospace industry.","PeriodicalId":445069,"journal":{"name":"Proceedings of the 2007 ACM International Conference on Supporting Group Work","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114591698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}